Tefal Quick Cup Review
Summary
Read and write a Tefal Quick Cup Review here! The Tefal Quick Cup Kettle is a promising kettle! Check out our reviews. Perhaps you have Tefal Quick Cup Problems? Then why not visit our forums!
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Latest Reviews
“Telfal Quick Cup Disappointing.”
Written on: 04/05/2013
I couldn't wait to give this to my mother who has poor eyesight thinking this would be ideal for her. But not to be.As I filled and boiled the water I could smell a foul plasticy smell the water also tastes foul.I continued to boil water for weeks now and still smells and tastes horrible. ????????? (read more)
“Cheaper on Electricity !”
Written on: 04/11/2012 by GS1949 (1 review written)
I was given one of these older machines by a friend. Certainly cheaper to run than a kettle. I have overcome the 'lack of' softener cartridges, we use a Water Jug with it's own cartridge and I removed the cartridge from the Tefal. It seems to work very well. As some say, it's a bit splashy with dispensing water, but apart from that very good. I must find the instructions, as I didn't know about the descale function. (read more)
“4 years on and still working 100%”
Written on: 23/09/2012 by deludeddonny (1 review written)
This is a great peice of kit and have no idea why they stopped making it? All the new ones out there work very differently. This heated the water as it came out, all the new ones boil it a cup full at a time. Only gripe is it is not getting harder to find the filters for them, but that is to be expected since they stopped making this model many years ago! (read more)
Paule's Response to deludeddonny's Review
Written on: 03/02/2013
Use a filter jug!
No more filters needed!
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“does not work”
Written on: 06/09/2012 by chazsp1 (1 review written)
bought this 14 months ago and not happy at all, it does not give out a full cup so you have to boil it twice, kinda defeats the object, its 2 months past its warranty and i informed tealfal who give me 4 options, one was to pay them £30 just to look at it, will not be buying teafal again. this product cost me £65 HA someone is having a laugh. (read more)
Paule's Response to chazsp1's Review
Written on: 03/02/2013
You have to set it,when first use it!
Simply hold down the button until its at the level u require........
Level is now in its memory!
Reply to this comment
Chazsp1's Response to chazsp1's Review
Written on: 04/02/2013
hi and thank you, but this model does not have a button, it has a switch, turn to the left and a smaller amount of water comes out, turn to the right and a larger amount of water comes out, it does not matter which way i turn it only half a cup comes out. regards charlie
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“Easy water heating for Coffee and Tea”
Written on: 30/05/2011 by glassfroster (1 review written)
Excellent system for fast, hot cuppas. Had ours for nearly four years and its only now going wrong. We will definately replace it with another. It does have a downside and thats the noise as its working. The automatic descale functions are excellent although you do have to do it several times to get the best result. I will never go back to a standars kettle again! (read more)
Alison4444's Response to glassfroster's Review
Written on: 28/08/2011
Hi, my Tefal one cup needs replacing after approx 4 years. I love it and can't find another one anywhere. Can you tell me if you managed to replace yours and where from please...alisonjgold@virginmedia.com.
Thank you
Alison
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Guest's Response to glassfroster's Review
Written on: 28/08/2011
Hi, I love mine too and after about 5 years I would like to replace it but I can't find one anywhere. If you do find one, please let me know where I can buy one.alisonjgold@virginmedia.com
Thank you
Alison
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“ours worked for the first 7 months but then we started...”
Written on: 22/05/2011
ours worked for the first 7 months but then we started to have difficulty with it it started to fail to supply hot water and made very loud noises when we had finished useing it we had to leave our cup under for a long time because if we didnt it would just leak all over the top. it was costing us more in bills to heat it up in the microwave than to just get a normal kettle not to mentoin the filters. if i had the choice to go back and rebuy this item i wouldent. would we buy another one to... (read more)
“This product was bought due to the alleged speed that...”
Written on: 13/05/2011 by MJA1 (1 review written)
This product was bought due to the alleged speed that it produced hot water. For the first three months it worked as promised, it then got noisy and was prone to spluttering steam out. It is now 10 months old and has finally given up the ghost, it should be noted that it began to automatically pump water out without being touched. I have now spoken to Tefal who have informed me that the model has been taken out of production to be replaced by a newer model. In my opinion I would never have... (read more)
“Owned it for more than a year, took out the filter...”
Written on: 26/03/2011
Owned it for more than a year, took out the filter since we live in a soft water area. Very very satisfied till this week! Worked great, and we average about 10-15 cups of tea a day. Now the water comes out very slowly, the machine keeps stopping and I have to press the cup button several times for a cup. Descaling does not help. It was expensive and I expected it to last longer. Even though I liked it a lot, after reading these reviews I am hesitant to buy a new one.. (read more)
“A great little product, my only concern was the cost...”
Written on: 22/03/2011
A great little product, my only concern was the cost of filters but we then found them at a reasonable price on the internet, be careful some sellers are asking £10+ for each filter we found them here at the right price
http://www.yourspares.co.uk/parts/ys121119/tefal-quick-cup-filter-XH500104.aspx
I would say this is well worth the money and just hoe it lasts
(read more)
Paule's Comment
Written on: 03/02/2013
All u gotta do is make sure u use a filter jug.
You dont need any filters then!
Reply to this comment
“my first quick cup lasted about a year so when I saw...”
Written on: 05/03/2011
my first quick cup lasted about a year so when I saw the delux model I got it , wife told me off for filling with pint bottle and being sloppy never thought it might be leaking which it was , sometimes a cup of steam sometimes hot water but not as hot as a boiled kettle thats why I binned the first one but its give up now and it was an ebay affair so my attempt to cut down on expenditure has failed cannot recomend ps my son left his plugged in and it just started working by itself and did... (read more)
Guest's Comment
Written on: 10/04/2012
Mine has emptied hot wate all over the new worktop, near boiling water all over the cupboard fronts and shelves. The edges have lifted and sections are peeling.. Suggest everyone leaves them switched off.
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Showing 1 - 10 of 151 Reviews
“only use is to keep my gold fish.”
Written on: 15/01/2011
only use is to keep my gold fish. (read more)
“This is my second Quick cup. The first one lasted 18...”
Written on: 12/12/2010
This is my second Quick cup. The first one lasted 18 months and I replaced it. This second one has just blown up - literally - and I will not be replacing it. In my opinion, absolute rubbish - and to think the other similar makes get rotton reviews - this one takes the biscuit. Never again (read more)
“Like a lot of others I thought this a great idea when...”
Written on: 23/09/2010
Like a lot of others I thought this a great idea when I bought it as I live alone I felt I could save on electricity. However My biggest problems with it are the amount of water it dispenses doesn't fill a cup and the temperature after adding milk to tea is too low. Altogether a disappointing buy. (read more)
“had this 2 years spent 2years asking why my electric...”
Written on: 06/09/2010
had this 2 years spent 2years asking why my electric bills are high found out today 3 small cups tea used 1.2 units of electric put my old electric kettle on boiled 1litre of water plenty for 3 cups of tea used 2/10 of a unit do i need to say more??? (read more)
Guest's Comment
Written on: 04/06/2011
Damn, I wish people would learn to punctuate: or at least start a new sentence occasionally.
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Guest's Comment
Written on: 03/06/2012
So to make 1 cup of tea, this quick cup used 0.4 units of electricity? If the quick cup is 2.8kw, then that means it takes 1/7th of an hour to make a 1 cup of tea - over 8 minutes per cup. (2.8units per hour / 0.4 units used = 7 cups per hour)
Do I need to say more???
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“Brilliant, the best kettle we could have bought. We...”
Written on: 23/08/2010
Brilliant, the best kettle we could have bought. We have had it for three years now and could not imagine life without it. It even impressed other members of the family so they have bought one as well and they love it just as much. I can't ever think of having to wait for the kettle to boil again, less then 1 min and your drink is ready to go instead of that boring 5 mins we use to have to wait. It has taken some real hammer over the 3 years from a family of four avid coffee and tea drinkers... (read more)
“Easy to use but no one likes the tea as it comes out...”
Written on: 13/08/2010 by sandradenbow (2 reviews written)
Easy to use but no one likes the tea as it comes out frothy and looks disgusting. We have had it for nearly four years now and it has saved us money and energy but fed up with others comments about the way tea looks and tastes. Also they say its not hot hot enough but I think its the perfect temperature, I can actually drink my tea without burning my mouth. Coffee on the other hand does not froth which would have been good but never mind.
Overal i like the fact we don't boil a whole kettle...
(read more)
Paule's Response to sandradenbow's Review
Written on: 03/02/2013
To use it:
Having previously set water level.
Place cup under spout, pop in teabag, press button, then remove, no froth.
Now remove teabag, add milk an sugar to taste!
Simples!
Reply to this comment
“I've had mine for 19 months. Never changed the filter...”
Written on: 27/07/2010
I've had mine for 19 months. Never changed the filter but still works perfectly. Saves on electric bill as well (read more)
“Bought it a clearance warehouse at half price. I...”
Written on: 21/07/2010
Bought it a clearance warehouse at half price. I thought I'd got a bargain, but luckily I found out the returns policy protected me in case it was faulty.
It was a magic product during the first week you use it, but like the majority of reviews, water became tepid. Returned it, got a replacement. Lasted about a week. Unit probably made 8 cups a day, not heavy use, but not light.
On top of all this, It is a little slow to pour as well and very noisy. I got it because I tend be up into the...
(read more)
“I am an avid coffee drinker,and have not got the...”
Written on: 04/07/2010
I am an avid coffee drinker,and have not got the patience to wait for approximately 3 minutes when I wake to have my 1st coffee.Seeing this advertised I thought I would treat myself to one,at first I thought this was the best invention ever,instant steaming water and a piping hot cup of coffee in seconds.However,the dream was short lived,within a week the water was warm at best,and I had to keep pressing the button to fill a cup.I took it back to where I got it from and explained it's... (read more)
“I've owned this for around 4 years and was quite...”
Written on: 29/06/2010
I've owned this for around 4 years and was quite shocked to read so many people have had problems with them! Mine still works as well as the day I bought it! It's great for a quick cuppa - since I'm the only one who drinks brews in our house it would be such a waste to have to boil a kettle all the time - and it's really energy saving (we have an energy moniter and this really does use a third of the energy that a kettle does). I still have a kettle spare in case for instance I need to... (read more)
See next 10 reviews
Showing 11 - 20 of 151 Reviews
“We were bought this as a Christmas present Dec 2008,...”
Written on: 20/06/2010
We were bought this as a Christmas present Dec 2008, by my father-in-law and it still works great. So does his and my sister-in-laws, which he bought at the same time. Ours is used to make on average 6 hot drinks a day, and occasionally for hot water for cooking. We live in a hard water area, but have not bothered buying the filters as quite expensive. We have run vinegar through it about every 3 months using the cold water button.
It doesn't dispense boiling water, but hot enough for a...
(read more)
“I have had this product fro 2 weeks it has broken and...”
Written on: 20/06/2010 by ardmore (8 reviews written)
I have had this product fro 2 weeks it has broken and will no longer heat the water. even when it was working the water was not hot when you added milk so was useless for tea and coffee with milk.
I do not recommend this product to anyone.
(read more)
“Had very high expectations when I bought this, its...”
Written on: 29/05/2010
Had very high expectations when I bought this, its totally useless, complete waste of money, has all the above mentioned problems, never, not once did it make a hot cup of tea, water tepid, motor noisy, drips after use, its been sitting in the cupboard for 11 months and I've owned it for under a year. (read more)
“Sounded like a good idea - hot water in 3 seconds. . ....”
Written on: 08/05/2010
Sounded like a good idea - hot water in 3 seconds. . . . Too good to be true. Just bought it today, and it's going back tommorow ! Warm water starts flowing at 3 seconds, and after it finally dribbles a full cup of warm water out, it's only at 52 deg celcius. . . ?? What use is a cup of tea at 52 deg that you can pour down your neck in . . . . 3 seconds.
Don't waste your money !
(read more)
“had it for nothing !!! 18' it gives quickly hot water....”
Written on: 23/04/2010
had it for nothing !!! 18' it gives quickly hot water. I don't use filter because i use a filter bottle before. good product for me and my tea. (read more)
“Our second one has just stopped working - only...”
Written on: 18/04/2010
Our second one has just stopped working - only dispensing cold water when the hot water selection is made.
Great concept and we loved it.
Build quality is terrible. AVOID especially as it costs '140.
(read more)
“we have one at work it's used every day 8-9 times...”
Written on: 15/04/2010
we have one at work it's used every day 8-9 times making upto 4 cup at a time water is hot and it's fast best thing we've ever had. (read more)
“I bought my Quick cup 2 weeks ago and started using it...”
Written on: 08/04/2010
I bought my Quick cup 2 weeks ago and started using it and it stopped producing hot water on the FIRST day. I got this product from the Ideal Home Show and never got a receipt for it so I could not return it or get it fixed under the warranty. An abosolute WASTE OF MONEY!!! (read more)
“Bought one of these it stopped working after 2 months...”
Written on: 22/03/2010
Bought one of these it stopped working after 2 months went back to Costco they replaced it no problem but had to upgrade this one(extra £10) lasted 11 months phoned Tefal what a waste of time their Customer service is totally US. I'll take this back to Costco and never buy another product from Tefal again. There is obviously a design flaw and Tefal know it just read all the reviews saying it's stopped working
Hint:- if your thinking about buying a Tefal Quick Cup DON'T find another product...
(read more)
“Does not work as promised. Cannot really heat water....”
Written on: 19/03/2010 by Curiousclive (2 reviews written)
Does not work as promised. Cannot really heat water. Can get hotter using a match under the cup (read more)
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Showing 21 - 30 of 151 Reviews
“We bought our less than one year ago,and we have not...”
Written on: 11/03/2010
We bought our less than one year ago,and we have not use it for 5 months now,stopped filling enough water to make cup of tea,we had to keep pressing 4-5 times for a cup.Pse.advice what to do.The filters are hard to get and expensive. (read more)
“I bought this in order to place in my study so I could...”
Written on: 05/03/2010
I bought this in order to place in my study so I could make tea / coffee while working. It fitted in with the decor, and having its own water reservoir meant that I did not have to constantly go to fill it up (I have a table top fridge for milk).
It made decent tea and coffee for all of three months of relatively light use (1-2 cups per day), and then they water just started coming out of the kettle cold. Since I have somewhat of an understanding in electronics I opened it up to have a...
(read more)
“This is an easy product to use. However, there are a...”
Written on: 27/02/2010
This is an easy product to use. However, there are a lot of things you would expect it to do but it doesn't. They are :-
1. The water is never hot enough for tea or coffee. So the tea bags don't infuse properly.
2. It is VERY NOISY when operated!
3. When dispensing water it intends to splash about a bit.
Finally there seems to be a VERY DANGEROUS fault with some batches.
I was in a back room and went to the kitchen and found that the machine had SWITCHED ITSELF ON and despatched its...
(read more)
“Worked really well for 12 months, loved the idea but...”
Written on: 16/02/2010
Worked really well for 12 months, loved the idea but it packed up under a cloud of smoke when it just came out of the warrantee. Tefal offered 30% off another kettle and Amazon failed to offer any compensation under the sale of goods act, despite the product not being fit for purpose. (read more)
“When I first used this kettle I was initially quite...”
Written on: 03/02/2010
When I first used this kettle I was initially quite pleased. The water was hot enough to make a nice cuppa, but not too long after I found that the machine didn't heat the water enough to make a decent hot cup. Also, the filters are not easy to locate. One would think that Tefal would have supplied filters to the same stores where the machines are being sold. The sales person just told me to get them online.
Overall I wouldn't recommend this unit at all. It is very expensive and simply...
(read more)
“Bought Tefal quickcup just before Christmas from...”
Written on: 29/01/2010
Bought Tefal quickcup just before Christmas from Costco. Worked perfectly for 3 weeks then stopped producing hot water. Took it back and exchanged it. It appears that Costco have had a lot of returns for the same reason. If it keeps working it's a great device but I have no faith in it and would not recommend it to anyone. I excpect it to stop working again after reading the reviews. Why to Tefal keep selling it given it's obvious reliability problems? DONT BUY ONE (read more)
“Ours broke after 18 months. Tefal customer services...”
Written on: 21/12/2009
Ours broke after 18 months. Tefal customer services response was that they had fulfilled their obligations as it had worked for 12 months.
Having paid £60 for a kettle I'd expect it to work for a damn site longer than that. A disgusting attitude - I shall never buy Tefal again.
(read more)
“great for a quick cup but it does seem to leave a...”
Written on: 28/10/2009
great for a quick cup but it does seem to leave a scummy layer on top of the cup. (read more)
“Product stopped working after about 6 months (only...”
Written on: 20/10/2009
Product stopped working after about 6 months (only seems to produce cold water)
Just purchased Breville Hot Cup much better.
(read more)
“Like many others who have written here, we used our...”
Written on: 25/09/2009
Like many others who have written here, we used our Tefal quick cup only 5 times and it suddenly stopped producing hot water. It looks like the heating element just gave out.
We also had another Tefal product (Actifry) which actually blew up after a month of use so I'm starting to conclude that their products are very badly made.
(read more)
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Showing 31 - 40 of 151 Reviews
“I too have had the very same problem with the tefal...”
Written on: 15/09/2009 by trydent101 (1 review written)
I too have had the very same problem with the tefal quick cup with mould festering in the corners and around and on the claris water filter, all I need now a a couple of gold fish to make it more authentic.. but seriously in my opinion, it is a problem either with the design of the tefal quick cup or with the filter system.. and cleaning the reservoire and or changing the fiiter does not fix this problem as a it soon after some time comes back (read more)
“not happy only with the water dripping after every use...”
Written on: 08/09/2009
not happy only with the water dripping after every use as someone else alread said, apart from that the Tefal Quick Cup is..brilliant! (read more)
“I bought this kettle at Easter. It drips water after...”
Written on: 02/09/2009
I bought this kettle at Easter. It drips water after each use so I have to constantly wipe the kitchen top. The water never was very hot but now after just a few months of use, the water is actually only tepid, therefore I have to heat the tea in the microwave for 30 seconds each time.
I paid £55 for this in tesco. It is definitely not worth that!
I have just emailed Tefal customer service and will wait to see what happens there. I'm hoping that the customer service will be good to...
(read more)
“Weve owned this Tefal Quick Cup for 13months and it...”
Written on: 31/08/2009
Weve owned this Tefal Quick Cup for 13months and it broke down totally which means it is a very expensive kettle i would have got more use out of a £5 kettle considering my last electric kettle lasted ten years for less than a tenner,the quickbrew makes a warm cup of tea and is useless if you want hot water for things like a pot noodle etc.sorry but i took it back to comet today and all they said was to write to tefal.i dont think we will buy another of these quickbrew machines if you only... (read more)
“Tefal Quick Cup is a top machine, easy to use, good...”
Written on: 30/08/2009
Tefal Quick Cup is a top machine, easy to use, good value for money, makes life soo much easier. (read more)
“I'm suprised to read the bad ratings on the Tefal...”
Written on: 27/08/2009
I'm suprised to read the bad ratings on the Tefal Quickcup because mine is just perfect and I've had it for months.
The water is most definately hot enough, the product is well made and, despite one review i've read here, the plastic container isn't thin and easily breakable it's in fact rather sturdy and easily removed to fill up. As far as the noise is concerned it's not actually much different from a normal kettle so don't let that put you off.
I think people have exaggerated a little...
(read more)
“Nice product, saves electricity - especially since my...”
Written on: 17/08/2009 by Wardonia (1 review written)
Nice product, saves electricity - especially since my wife thinks kettles ought to be full before switching them on.
Some say it isn't hot enough for tea, I disagree strongly, I drink a range of teas including herbals and all have been perfect.
I now find that if I make a drink for my wife I don't feel obliged to have one myself because I haven't boiled a lot of water.
The water is filtered so I use the cold function too.
Unlike some products I have bought, the spare filters are easy to get...
(read more)
“We thought the Tefal Quick Cup was a good idea! I...”
Written on: 12/08/2009
We thought the Tefal Quick Cup was a good idea! I wouldn't recommend it , living in a hard water area I think we have spent more on cleaning it & new filters than we've saved in electricity. The water is never hot enough for my husband so he uses the microwave to heat more. (read more)
“We were in the market for a new kettle and thought...”
Written on: 04/08/2009 by timfy (2 reviews written)
We were in the market for a new kettle and thought that this tefal quick cup would be a great idea. Worked fine for the first few weeks and then got louder and the water temperature dropped. We were aware that the quick cup did not boil the water, however I measured the water temperature at just a shaving over 70 degrees celsius... just about ok for a quick coffee but useless for tea, gravy or cuppa soups. I run a twin gang Gagggia espresso machine and so I used Gaggia descaler to thoroughly... (read more)
“Bought this Tefal Quick Cup from Argos to replace our...”
Written on: 28/07/2009 by podman (1 review written)
Bought this Tefal Quick Cup from Argos to replace our kettle. The idea is to save energy by only heating the exact amount of water required for a cup. We only use it for hot drinks. It is great because of its ease of use and the filter with gets rid of the scum on the surface of a cup of tea/coffee. Granted it is on the noisy side, but then what do you expect for £30????
We have had no problems with it at all. A great product
(read more)
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Showing 41 - 50 of 151 Reviews
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Paule's Response to GS1949's Review
Written on: 03/02/2013
If the blue light comes, it needs de-scaling....
To reset, simply hold both top buttons down until the blue light goes out!
Simples!
Gs1949's reply to Paule's Comment
Written on: 04/02/2013
Thanks.
I haven't seen any blue light yet !
When I do, I hope I will have remembered your tip.
Is there any way to stop the water splashing about when filling the cup?
I've tried cleaning the spout filter thing but sometimes it splashes out the cup.
Thank you.
Paule's reply to Gs1949's Comment
Written on: 05/02/2013
Here is the correct way to descale:
Descaling your appliance
In order to optimise the lifetime of your appliance, we recommend that you descale it at least every 2 months.
Descaling should be carried out more frequently if you live in a very hard water area.
Certain models also have an indicator light K, which indicates when descaling is necessary. When this
indicator K is on during use, it is time to descale the appliance.
To descale:
1 Remove the Claris filter cartridge fig 6.
2 Place a container of at least 1.5 litres under the nozzle.
3 Empty the tank A, if it is still full of water, then reposition it on its base fig 2.
4 Pour 1 litre of commercially available white vinegar at 8° into the tank.
5 Press the hot water button H and the ambient water button G simultaneously for at least 5 seconds fig 7.
You have the possibility of launching a descaling cycle even if the indicator light K is not on. To do this, press
the hot water button H and the ambient water button G simultaneously for at least 10 seconds
6 The descaling cycle thus runs automatically for approximately 10 minutes.
The indicator turns off at the end of the cycle.
7 When the cycle has come to an end, empty the container and refill the water tank to a maximum.
Relaunch a new operation for rinsing the appliance by holding down one of the buttons fig 3 and fig 10.
8 Once this last cycle has finished, reposition the Claris cartridge; your appliance is ready for use once more
As regards splashing:
Its the nature of these machines, just try and raise the cup on block of wood, when ur filling it to prevent splashing.................