I loved that I could get a cup of tea instantly, I did not have to stand and wait for the jug to boil saving on electricity. There is nothing negative about this jug

What a great idea, instant boiling water, a real time saver. I've had this product for years now and I use it every morning to make a cup of tea for me and my wife. It's important to note that we both drink herbal teas and the Quick Cup provides water at the perfect temperature so no need to wait for it to cool. Transversely, when regular tea and coffee drinkers visit, they comment that their beverage is inadequately heated as the addition of milk means that the water isn't quite hot enough. So on that not, this isn't great for people who favor milked beverages. It's also worth noting that if your serving 4 or more drinks, the Quick Cup becomes more time consuming than just putting the kettle on!

I couldn't wait to give this to my mother who has poor eyesight thinking this would be ideal for her. But not to be.As I filled and boiled the water I could smell a foul plasticy smell the water also tastes foul.I continued to boil water for weeks now and still smells and tastes horrible. ?????????

ours worked for the first 7 months but then we started to have difficulty with it it started to fail to supply hot water and made very loud noises when we had finished useing it we had to leave our cup under for a long time because if we didnt it would just leak all over the top. it was costing us more in bills to heat it up in the microwave than to just get a normal kettle not to mentoin the filters. if i had the choice to go back and rebuy this item i wouldent. would we buy another one to replace the one we have now most certinley not it was a waist of money that we will never get back if you are looking into buying one a word of advice DON'T.

Owned it for more than a year, took out the filter since we live in a soft water area. Very very satisfied till this week! Worked great, and we average about 10-15 cups of tea a day. Now the water comes out very slowly, the machine keeps stopping and I have to press the cup button several times for a cup. Descaling does not help. It was expensive and I expected it to last longer. Even though I liked it a lot, after reading these reviews I am hesitant to buy a new one..

A great little product, my only concern was the cost of filters but we then found them at a reasonable price on the internet, be careful some sellers are asking £10+ for each filter we found them here at the right price
http://www.yourspares.co.uk/parts/ys121119/tefal-quick-cup-filter-XH500104.aspx
I would say this is well worth the money and just hoe it lasts

my first quick cup lasted about a year so when I saw the delux model I got it , wife told me off for filling with pint bottle and being sloppy never thought it might be leaking which it was , sometimes a cup of steam sometimes hot water but not as hot as a boiled kettle thats why I binned the first one but its give up now and it was an ebay affair so my attempt to cut down on expenditure has failed cannot recomend ps my son left his plugged in and it just started working by itself and did not shut off until the water had all been dispensed you have been warned

only use is to keep my gold fish.

This is my second Quick cup. The first one lasted 18 months and I replaced it. This second one has just blown up - literally - and I will not be replacing it. In my opinion, absolute rubbish - and to think the other similar makes get rotton reviews - this one takes the biscuit. Never again

Like a lot of others I thought this a great idea when I bought it as I live alone I felt I could save on electricity. However My biggest problems with it are the amount of water it dispenses doesn't fill a cup and the temperature after adding milk to tea is too low. Altogether a disappointing buy.

had this 2 years spent 2years asking why my electric bills are high found out today 3 small cups tea used 1.2 units of electric put my old electric kettle on boiled 1litre of water plenty for 3 cups of tea used 2/10 of a unit do i need to say more???

Brilliant, the best kettle we could have bought. We have had it for three years now and could not imagine life without it. It even impressed other members of the family so they have bought one as well and they love it just as much. I can't ever think of having to wait for the kettle to boil again, less then 1 min and your drink is ready to go instead of that boring 5 mins we use to have to wait. It has taken some real hammer over the 3 years from a family of four avid coffee and tea drinkers and is still going strong and everyone in the family loves it. I am a very happy customer.

I've had mine for 19 months. Never changed the filter but still works perfectly. Saves on electric bill as well

Bought it a clearance warehouse at half price. I thought I'd got a bargain, but luckily I found out the returns policy protected me in case it was faulty.

It was a magic product during the first week you use it, but like the majority of reviews, water became tepid. Returned it, got a replacement. Lasted about a week. Unit probably made 8 cups a day, not heavy use, but not light.

On top of all this, It is a little slow to pour as well and very noisy. I got it because I tend be up into the wee hours of the night doing my thesis. Thought that having a instant unit would be good and not make too much noise like the kettle. Boy was I wrong. Sounds like a mini compressor.

Don't buy it, or if you are persuaded by the +ve reviews, keep the packaging and receipt and find out if you can return it. Don't count on Tefal - found their customer service for other products very poor!