Cartrawler Reviews - www.cartrawler.com

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★★☆☆☆
1.7 / 5
21% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Car Trawler provided a competitive price. SIXT at...”

Written on: 19/09/2014 by kathleenwebster (1 review written)

Car Trawler provided a competitive price. SIXT at Istanbul were first rate. Car provided was excellent and service was very good… Read Full Review

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★★★★☆

“liked petrol refund but not cdw excess”

Written on: 18/09/2014

All went very well. Nice to get refund for remaining petrol - better than aiming to get to airport with empty tank. Insurance is scary, as unless you pay extra there is no cdw. They called it no excess, but it's really unlimited excess as you pay all damage of hired car - except bodywork & paintwork… Read Full Review

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★★★★★

“car hire”

Written on: 18/09/2014

efficient, friendly, spot-on; good value for money; the few dents on the vehicle before acceptance were all identified… Read Full Review

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★★★★☆

“Firefly car rentals”

Written on: 17/09/2014 by GavynFord134 (1 review written)

Found a cheap but professional company called firefly, easy pick up and drop off in car park, gave you a full tank of petrol all you need to do is make sure it's full on your return. We were going to have a smart car for the week, but I asked for a bit bigger car as we had lots of luggage, they changed it to a fiat 500 so all sorted! The price of the car was v good, but on top they added a service charge, not sure what this was for? But still cheaper than some other company's… Read Full Review

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★★★★☆

“Very good car hire”

Written on: 17/09/2014 by Yojoann (1 review written)

The process of booking and collecting the car was very easy. I had ordered the equivalent to a VW Polo, we ended up with a Lancia. The car was very nice and spacious, even with 5 people in. My only disappointment was the fact the car had a very low engine size. The car struggled to get up hills, in fact most of the time we were driving in 3rd gear when climbing roads on a hill. Overall the experience was okay… Read Full Review

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★☆☆☆☆

“Ausser Spesen nicht gewesen .... FINGER WEG!!!”

Written on: 17/09/2014

Wir haben Goldcar-Rental über Cartrawler gebucht. Abholung war für Donnerstag um 21 Uhr angedacht. Als wir am Flughafen in Palma am Schalter das Fahrzeug abholen wollen wurde die Herausgabe des Fahrzeugs verweigert das der Hauptfahrer keine Kreditkarte vorweisen konnte. Wir hatten einen kostenlosen Zusatzfahrer gebucht. Dieser und ein weiterer Mitreisender hatten einen Führerschein und auch Kreditkarten. Ein Wechsel der Fahrer wurde ohne Begründung verweigert. Ein Hinterlegen der Kaution… Read Full Review

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★★★★★

“Easy, quick and pain free”

Written on: 16/09/2014 by Angelo390 (1 review written)

Conditions were clear and concise. Process at Budget desk was pain free. Have rented cars in the past and have a few horror stories- refreshing when all goes to plan… Read Full Review

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★★★★★

“Good experience”

Written on: 15/09/2014 by Moore424 (1 review written)

We hired a "Compact car similar to Fiat 500L" and received the Fiat 500L, which exceeded our expectations. It is a spacious car, well designed and with good luggage storage. We found Budget to be efficient and pleasant to deal with, and the cost/benefit ratio for our transaction was satisfactory. All in all, we would be happy to deal again with www.cartrawler.com and Budget for car hire. Our one concern is that the time it takes (with all car hire companies) to complete collection of a car on… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST”

Written on: 15/09/2014 by loisnebes (1 review written)

This company (and all the affiliates because their are just a way for them to hide, for example "car2hire")and you should AVOID THEM AT ALL COST... because it will cost you more in the end... I had a very bad experience with them... started with the reservation of a VW GOLF for 1 week for 120€... ended up on the road with a NISSAN NOTE for 210€!… Read Full Review

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★★★★★

“Booking good, pick up not so good.”

Written on: 09/09/2014 by DerickCochrane (1 review written)

Cartrawler booked through Vueling worked very well for us and I would use them again. However, be warned that the AVIS pick up office closes for 2 hours for lunch in Versaille and we arrived late (our fault) but was not aware of the lunch time closing. Other than that no problems… Read Full Review

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★☆☆☆☆

“Terrible after sale!”

Written on: 09/09/2014 by martijnswitser (1 review written)

Initialy I booked (like every year) a Peugeot 308 cabrio or Renault Megane cabrio. Your voucher said I could pick this car up by Europcar. That is a good company wich I always have good experience with. Because my daughter unfortunately was injured an we had to bring a wheelchair, we had to change the booking. I had to pay 300,- extra for a "bigger" car. But after the terrible Landwind, 2 old damaged Fords (pictures available) and all the bad correspondence, I think I paid a lot too much… Read Full Review

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★★★★★

“Quick and efficient. ”

Written on: 05/09/2014 by Lilyj271 (1 review written)

The vehicle was exactly what we required. Staff went out of their way to give help and to show what was required. They were courteous and pleasant.They went out of their way to give additional information… Read Full Review

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★★★★☆

“overall good experience”

Written on: 05/09/2014 by TalonKirby (1 review written)

I have used Alamo on many occasions and they give god value for money and easy to pick up and drop off. One thing to be aware of, I was 40 min late dropping the car off due to heavy traffic. The stung me half a days rent fee without even asking if there was a reason. I found this disappointing so make sure you are not late returning the vehicle. The car I had was great as they have been every other time I've used Alamo… Read Full Review

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★★★★★

“Car was perfect and amazing, fuel cons. A/C all fine”

Written on: 02/09/2014 by CraigGriffith (1 review written)

All was fine perfect. Car was cleaned, strong, new model and every thing in it look like new… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/09/2014 by Kirk128 (1 review written)

Excellent value for money and pick ups etc all ran smoothly… Read Full Review

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★★★★★

“great value”

Written on: 29/08/2014 by Dave5555 (1 review written)

Excellent price ,almost new car,excellent,no frills ,service… Read Full Review

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★☆☆☆☆

“bloody aweful”

Written on: 29/08/2014 by Bradyq143 (1 review written)

had an terrible time at athens airport . waiting for auto union who where supposed to pick me and my family up to take us for our hire car , waiting nearly an hour and a half . Tried phoning all relevant parties couldnt get any sense out of anyone . GAVE UP IN THE END COST ME A FORTUNE HIRING ANOTHER CAR ON THE DAY . CARTRAWLER SAID THEY WOULD DO ENQUIRIES NEVER HEARD A WORD FROM THEM SINCE I COMPLAINED . NEVER AGAIN… Read Full Review

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★☆☆☆☆

“AWFUL SERVICE ”

Written on: 29/08/2014 by tillykye (1 review written)

Hired a vehicle for my holidays to be told the evening before that it had been involved in an accident and no other 7 seater vehicle available, they arranged collection from another depot for the next day so already loosing a days holiday, then was told this would be not available until 8pm that night. I cancelled the booking and arranged through another car vehicle hire company. This was on the 23rd July I am still waiting for the full refund of £468.51 and we are now on the 29th August… Read Full Review

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★☆☆☆☆

“car trawler trolls rip off”

Written on: 28/08/2014 by VaughnGomez (1 review written)

Beware! Car Trawler rip off!!! We needed to book a car for a trip around Cairns After searching the net and eliminating a few for various reasons (kilometre limits, availability, etc) we settled on East Coast car rentals at 26$ per day. As we were on a tight budget price was an important issue. The reason for the trip was my daughter’s wedding. When we went to collect the car we were informed of a requirement for a 1000$ hold on our bank account. This was not possible as we still had to pay… Read Full Review

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★☆☆☆☆

“Atrocious Service”

Written on: 26/08/2014 by Angela134 (1 review written)

I hired a car via the website in good time for my holiday when I arrived to collect the 8 seater vehicle I required Green Motion had no record of my reservation. It took them 9hours to locate suitable vehicle and set my holiday back 24 hours. My complaint has not been dealt with anti am appalled by their lack of customer service. Furthermore their website encourages you to book additional insurance but fails to explain this is via a third party and if you need to invoke this policy you are… Read Full Review

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