Cartrawler Reviews - www.cartrawler.com

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★★☆☆☆
1.7 / 5
19.8% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“car trawler trolls rip off”

Written on: 28/08/2014 by VaughnGomez (1 review written)

Beware! Car Trawler rip off!!! We needed to book a car for a trip around Cairns After searching the net and eliminating a few for various reasons (kilometre limits, availability, etc) we settled on East Coast car rentals at 26$ per day. As we were on a tight budget price was an important issue. The reason for the trip was my daughter’s wedding. When we went to collect the car we were informed of a requirement for a 1000$ hold on our bank account. This was not possible as we still had to pay… Read Full Review

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★☆☆☆☆

“Atrocious Service”

Written on: 26/08/2014 by Angela134 (1 review written)

I hired a car via the website in good time for my holiday when I arrived to collect the 8 seater vehicle I required Green Motion had no record of my reservation. It took them 9hours to locate suitable vehicle and set my holiday back 24 hours. My complaint has not been dealt with anti am appalled by their lack of customer service. Furthermore their website encourages you to book additional insurance but fails to explain this is via a third party and if you need to invoke this policy you are… Read Full Review

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★★★★★

“Much better than expected!”

Written on: 25/08/2014 by cdMcGrath419 (1 review written)

Having read the reviews on here and other sites I was ready to cancel our booking but it was too late to organise anything else. Very glad I didn't. The car booking with Citer in Bergerac was great. Car was bigger and better than expected. Service at Citer was friendly and very efficient and the Car trawler price better than anywhere else. Very pleased… Read Full Review

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★★★★★

“Car hire from Dublin”

Written on: 24/08/2014 by TomTum (1 review written)

It is very easy to book the hire car through your site. The advice about insurance and not paying for extra insurance was important. Every thing worked out very well. Avis advised us to use the local garage for petrol when we returned. This was good as they were good value for money. Cartrawler were very good value for money and I will check you site when I need to book a car again… Read Full Review

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★★★★★

“good service all round”

Written on: 24/08/2014 by Peyton326 (1 review written)

it was very fast when I picked up the car polite staff clean car very good service all round Well done… Read Full Review

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★★★★☆

“Easy to use”

Written on: 21/08/2014 by DavionLawson111 (1 review written)

Budget Car Rental at Bristol was straightforward and easy to use… Read Full Review

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★★★★☆

“Staff were very helpful and car was in perfect condition”

Written on: 21/08/2014 by Morales473 (1 review written)

I hired a small car for three days. I booked a sat nav to help me get around the country for my stay, which I received and was charged for. On starting my car a built in sat nav rose from the dash board. I was anoyed with this but on returning the car there was no issue with a full refund for the item I had rented. This is greatly appreciated as not all small cars have built in Sat Nav's but the staff looked after me… Read Full Review

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★☆☆☆☆

“Terrible!!!”

Written on: 20/08/2014 by Elliott41 (1 review written)

I didn't see the reviews before and I went to rent a car through this site for Samos Greece. The 9 car seat car had no air conditioner for everyone except the driver! It was dirty and when I asked if they can change the car they said yes in 2 days! The never changed it and never even called me! I delayed giving back the car 2 hrs delay because I really wanted them to call me!! When they called me they told me that they always have problems with tourists from Greece because we are too… Read Full Review

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★☆☆☆☆

“rental car with cartrawler”

Written on: 20/08/2014 by Anton111 (1 review written)

I have rented a car through cartrawler. The total amount of the payement has been debited. When I arrived at the airport, they refused to give me the rental car as my visa card was debit and not credit. Total loss: 460 euros. Very bad experience with this company… Read Full Review

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★★★★★

“Very easy process”

Written on: 20/08/2014 by 137Palmer (1 review written)

Very easy to reserve, good price, worked out very well… Read Full Review

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★☆☆☆☆

“Unprofesionel”

Written on: 19/08/2014 by 433Shields (1 review written)

Die Mitarbeiter sprechen Deutsche sprache ganz schlecht,man kann sich kaum verständigen.Alles andere war nur noch schrecklich.Nie wieder!… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 17/08/2014 by Bobbyanddave (1 review written)

Hired small car from Nice airport in July 2014.Arrived on time to be told there was no car as the last customer had not returned yet! They then said they had a three door car, and as there were only two of us we had no problem with that.After a ten minute walk to the car, we found that they were trying to give us a very battered corsa van! Ten minute walk back to the desk( they were using firefly) to be told there were no other cars.I had to get very angry before they agreed to get a car from… Read Full Review

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★★★★☆

“Paul from australia”

Written on: 17/08/2014 by Paul3931 (1 review written)

Great car and speedy service. Very relaxed process and at a good price. Disappointed that I was charged extra money when I took car back 50 min late due to very heavy traffic… Read Full Review

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★★★★★

“The Edinburgh Experience”

Written on: 15/08/2014 by Liviaw332 (1 review written)

Arriving to pick up a car at a place you are not familiar with can be a bit daunting. Apart from taking a while to actually locate the rental office on Edinburgh Waverley station- its a huge station, the experience of using Alamo, was good. The man serving us was friendly and efficient. He was concerned about how many we were and our luggage and made sure we had a suitable vehicle. This was clean and handled the Highlands roads well. Returning the vehicle on what turned out to be a very busy… Read Full Review

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★★★★☆

“Great service, but stay away from 'dodgy' rental...”

Written on: 12/08/2014 by STH1984 (1 review written)

I initially hired a car with FireFly, but after reading a dozen of negative reviews I was surprised that CarTrawler would offer a supplier like FireFly. By the time I realized what kind of company FireFly was, it was too late to cancel my booking. Fortunately the staff at CarTrawler were friendly and cooperating and worked with me to find a solution. In the end they rebooked me to hire a car with Sixt and I was very happy with that. Make sure to investigate who you are renting with, even when… Read Full Review

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★☆☆☆☆

“AVOID OR CANCEL.”

Written on: 11/08/2014

I booked a hire car through CarTrawler (badged as 121carhire.com) at Barcelona airport. They in turn booked me with "FireFly" who are apparently owned by Hertz. I arrived at Barcelona at 2pm on 2nd August to find the Firefly desk out in the blazing heat, mobbed with very grumpy people and operating a ticket system. I got ticket C65. They were currently serving B23 meaning that there were 142 people in front of me in the queue. They seemed to be serving around one customer every 5-10 minutes… Read Full Review

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★★★★☆

“Very good experience”

Written on: 09/08/2014

Car hire was excellent, staff were lovely and all went very smoothly… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 08/08/2014 by wijngaarden (1 review written)

Booked a car in South Africa (with Budget)via Cartrawler, paid Cartrawler 736 euro rent and 200 euro insurance in advance.  Came home to find that a staggering 1600 eurlo had been charged on my credit card by Budget. After mailing Budget, Car Hire South Africa (a broker involved without me knowing it) and Cartrawler it appeared tob e a deposit - no one told me about it. 1272 Euro was returned, the rest was GPS and administration fees etc., but the one way fee - paid to Cartrawler - was… Read Full Review

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★★★★★

“Fantastic service no long queue to collect or return car ”

Written on: 08/08/2014 by 141Urquhart (1 review written)

Fantastic service no long queue to collect or return car… Read Full Review

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★★★★★

“We got a JEEP, it was great”

Written on: 07/08/2014 by Lanevs110 (1 review written)

Easy collection and drop off no issues at all. car was nice, new and clean. Hassle free… Read Full Review

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