Cartrawler Reviews - www.cartrawler.com

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★★★★☆
4.2 / 5
3584
85% of users recommend this
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Latest Reviews

★☆☆☆☆

“Car hire avoid”

Written on: 24/08/2015 by Natalie37 (1 review written)

Absolutely appalling customer service. I booked a car in Italy with this company and paid for an out of hours service. The company shut at 6pm( who has heard of a car hire company shutting at 6pm) and when we arrived at 7:15pm no car. I rang the number to request the bus to be to sorry were shut. I explained I had paid for an out of hours service again to be to no we are shut come back at 9am in the morning. I had 2 children aged 3 and 1yrs old with me and car seats booked with the car. We had… Read Full Review

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★☆☆☆☆

“Experts in breach of contract”

Written on: 23/08/2015 by 150McKenzie (1 review written)

Cartrawler draws you in by expert telephone staff. Then you find yourself in a situation whereby you have the wrong contract, have to leave huge deposits, the price is not what they told you, they are only a third party, and you are in deep Soup... Find the rental company - and go directly through them and not through this sham site. I only hope we get a refund - but the internet procedure is not user friendly and designed to make life even more difficult… Read Full Review

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★☆☆☆☆

“Awful experience AVOID!”

Written on: 21/08/2015

Despite booking months in advance! On our arrival in Italy they had one type of car available to ALL customers, a tiny Citroen C1. That was it, take that or nothing. Hired through another company (obviously more expensive as hiring on the spot). Chased CarTrawler endlessly for a refund, they would only refund the cost of the orinal car (after a lot of emails back and forth), so we are 300€ out of pocket. AVOID AVOID AVOID!… Read Full Review

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★★☆☆☆

“I felt cheated”

Written on: 12/08/2015 by Morris485 (1 review written)

They were lovely and apparently efficient on the phone at the time of the reservation, but when we arrived at the car rental place we found that we had been cheated. We wasted the whole morning, eventually cancelled the reservation and we only hope they will refund our deposit - if not I will have plenty more to say on this site… Read Full Review

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★☆☆☆☆

“Failure to refund and insurance ”

Written on: 04/08/2015 by EllianaShepherd329 (1 review written)

Never us e them again. on the cdw insurance -- totally invalid in the uK. Had to amend bookign and cannot get a refund out of them… Read Full Review

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★★★★★

“good price and service”

Written on: 23/07/2015 by Weaver179 (1 review written)

good price and service… Read Full Review

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★★★★★

“Good experience”

Written on: 23/07/2015 by Weaverym220 (1 review written)

I had the car for two weeks and had a good experience. Pick up and drop-off were both very easy… Read Full Review

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★★★★★

“The whole process and price was great. They gave me a...”

Written on: 23/07/2015 by yuMalloy139 (1 review written)

The whole process and price was great. They gave me a Jetta instead of a Chrysler 200 and now I know I will never buy a Jetta… Read Full Review

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★★★☆☆

“car rent ”

Written on: 23/07/2015

la recepción fue algo tardada y espeoro porque hacia mucho calor, no hubo cortesia de agua fresca. El que brindo el servicio fue Car Fox. La entrega del auto no fue rápida porque demoraron mucho tiempo en hacer la inmensa lista de los rayones. El auto me dio problemas en el motor el primer dia, no queria arrancar. la devolucion y entraga del auto fue rapida… Read Full Review

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★★★★★

“Fab!”

Written on: 23/07/2015 by ZariahPorterfield368 (1 review written)

Have rented lots of cars before, particularly in Majorca. No queues, easy process and don't need fill car up with fuel on return. Takes the hassle out of the process… Read Full Review

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★★★★★

“Nice work!”

Written on: 22/07/2015 by Robinson379 (1 review written)

Car was better than I asked, service at Larnaka airport really nice and smooth both in and out. Youngest kid was a little tired after the flight and got a teddy that cheered her up a lot. Overall feeling was very positive, will recommend this service for my friends and will use again myself… Read Full Review

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★★★★☆

“Perfekt bil”

Written on: 22/07/2015 by Kirby283 (1 review written)

Fuldt ud tilfreds. Eneste minus ift jeres samarbejde er, at man ikke kan registrere med et debit kort. Løste dog hurtigt problemet. Gør det gerne igen:)… Read Full Review

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★★★★★

“Muy buen servicio”

Written on: 22/07/2015 by Sparkspn280 (1 review written)

El coche que asignaron estaba en perfectas condiciones, solicité un GPS y nos pudimos transportar sin problema en todo el área de Los Angeles. Tuvimos un problema ya que en un Centro comercial otro coche nos dio un pequeño golpe en la defensa trasera, hablé a ALAMO me dieron un número de reporte y prácticamente no perdimos tiempo ya que me indicaron que podría seguir usándolo sin problema, o sea que en ningún momento me quedé sin el auto y al entregarlo tampoco tuvimos ningún… Read Full Review

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★★★★★

“excellen, service on time”

Written on: 22/07/2015 by LianaWest (1 review written)

Very good service you have what is promissed and more... shoottle and pickup on time of arrival… Read Full Review

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★★★★☆

“Ok, long que when picking up...”

Written on: 22/07/2015 by DanicaFitch (1 review written)

Ok, long que when picking up… Read Full Review

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★★★★★

“The car was excellent!”

Written on: 22/07/2015 by Ball348 (1 review written)

The car was excellent!… Read Full Review

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★★★★★

“best prices with Cartrawler!”

Written on: 22/07/2015 by Mattingly488 (1 review written)

easy to make a selection, best prices available! The staff was friendly, and there was no waiting time. The car was waiting for me, when I arrived. There where some minor damages, but the where reported already. See you next time. … Read Full Review

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★★★★★

“Excellent service, courteous, efficient staff”

Written on: 22/07/2015 by CameronHartley (1 review written)

Excellent service, courteous, efficient staff… Read Full Review

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★★★★★

“Easy”

Written on: 22/07/2015 by goHackett43 (1 review written)

Easy to use. Very friendly staff… Read Full Review

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★★★★☆

“Excellent choice”

Written on: 22/07/2015 by LorenzoParrish (1 review written)

I discovered this place after doing some online research using trip advisor. I pre-booked a car based on someones recommendation and Im glad I did because on arrival - there are quite a few all lined up in a row, each with a representative beckoning you to their counter. Like that proverbial box of chocolates - you never know what you are going to get. This outfit was easy to use and everything went smoothly. No drama or hiccups along the way. The little car we used - a Proton was… Read Full Review

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