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Written on: 16/08/2012 by OcUKGilly (1 review written)
Took out a trial period with 1&1 so I could set a private website up for a club my Dad is a member of. The club then decided they didn't really want a website so I cancelled whilst in the trial period. Took one phone call, got through to a very polite American male, spent 1 or 2 minutes on hold after telling him I wanted to cancel and he carried out the cancellation there and then. He said I'd get an email confirming cancellation, it arrived 30 seconds later. All in all they did exactly what… Read Full Review
Written on: 23/01/2008 by IainPurdie (2 reviews written)
I've been with 1and1 for ages - I'd guess about 6 years or more - for my personal domains and I've never had any major problems. Recently a tiny server hiccup that lasted for all of five minutes and hasn't been repeated.
My current problem - the one which brought me here to look for another host - is that I'm working in France and wish to set up a web presence and email for my employer. We're a holiday company and all our staff are British or English-speaking so we need an English interface… Read Full Review
As rated by our community of reviewers
" Never experienced such customer support. " Read More
Written by ashimadhikari
" YEAH! Phantastic Support Team " Read More
" Problem resolving 'mailbox full.' " Read More
" Used to be decent " Read More
Written by BenHover
" Helpful and patient " Read More