Tom Tom Go 720 Reviews

Click here if this is your business
★★☆☆☆
1.9 / 5
24% of users recommend this
Click here if this is your business
  • Ease of Use

  • Clarity of Instructions

  • Map Accuracy

  • Value For Money

? Ask our helpful community of experts about this product or company
Tom Tom Go 720 - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★☆☆☆
Tom Tom Go 720

“There has got to be a better one somewhere”

Written on: 04/02/2012 by HansZinderfaan (2 reviews written)

Owned this for three years. After 18 months the battery died. I asked Tom Tom for cost of getting a new battery they replied \"charge it for two hours\" *%#}#%*! I toook it apart and fitted a new one myself. Their support is awful. They don't read the questions. It frequently locks up. Only the reset button will bring it back to life. When it goes properly I like the Bluetooth facility it works well with the iPhone. The maps are well out of date and the cost of the updating service is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆
Tom Tom Go 720

“Well I'm not sure about the other reviews on this site...”

Written on: 19/12/2010

Well I'm not sure about the other reviews on this site but I have not had any trouble whatsoever with my GO720. I have used it all over Australia including rural areas and on dirt roads and it has rarely been caught out. In addition to this I have just been in Europe for 6 weeks where I used it in Ireland, Germany and Italy and it didn't miss a beat. Not once did it fail to get me where I wanted to go. Not even in the midst of Florence and it's myriad of tiny and confusing streets did it get… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“I've had my GO 720 for 2 years. had trouble with the...”

Written on: 05/11/2010 by mazzer2055 (1 review written)

I've had my GO 720 for 2 years. had trouble with the map accuracy right from the beginning. support recommended i buy another map. that's when i started having problems with the memory card and map updates. the device freezes at least once a week. This problem resolved upon a quick reboot from the laptop. since installing windows 7 on the laptop however, tom tom home application no longer runs and i can't unfreeze the device. the support and website from Tom Tom is terrible. wish i had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Tom Tom Go 720

“Bought it three years ago maps already 2 years out of...”

Written on: 25/10/2010

Bought it three years ago maps already 2 years out of date i paid £249 and when asked why maps where so out of date was told i need to buy the latest.
It is suposed to have all the latest maps updated i have even sent in updated roads by me and still it shows that the main road i am on is a feild.
They do not want to help just take your mony and run bought at Halfords.
My daughter bought a Garmewn for £120.00 it runs rings round my tom tom go720
With europe other than having western europe on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“Have had this now for about 2 years. Soon after...”

Written on: 19/10/2010

Have had this now for about 2 years. Soon after getting it, the unit started to re-start after shut down. Battery was then drained before I came to use it and soon stopped holding it's charge. Should have sent it back to TomTom, but decided that considering their poor customer service rep was just not worth it.
Also found that when I got fed up with the advance turn directions, they would not turn off, regardless of the unit's setting, so I turned off the speaker instead.
Was not impressed at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Tom Tom Go 720

“I've had, or should that be I had, the TomTom 720 for...”

Written on: 18/03/2010

I've had, or should that be I had, the TomTom 720 for about 18months. It wasn't heavily used, just a few times a month. The first thing i noticed was that it would take ages to get a satellite fix. Sometimes over 5 minutes. I'd restart it and when i got home, sync to tomtom home for any updates.
Then the battery life dropped off. For the last 6 months I had to keep it connected to the incar charger. This then caused the usb connecter on the tomtom to get loose and the charger cable had to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Tom Tom Go 720

“TomTom 720 - I agree with many of the other reviewers....”

Written on: 15/02/2010

TomTom 720 - I agree with many of the other reviewers. This is a good device let down by TomTom themselves and poor design features. What I like: directions are accurate - for the most part, screen is a reasonable size, speed camera works well. What I dislike: map share doesn't work, confusing menus - especially on the move, stupidly small icon for speed camera warning - I don't need my glasses to drive but I can't see the speed on the icon without them. The unit refuses to work when taken from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆
Tom Tom Go 720

“I found my Tom Tom Go 720 locks up, wont reboot, shuts...”

Written on: 28/03/2009

I found my Tom Tom Go 720 locks up, wont reboot, shuts down when it feels like it and blue tooth drops out and won't reconnect. Have sent it back to Tomtom. They wrote back saying no fault found - Every time I use it I'm not sure quite what it's going to do next. Also worth knowing tomtom are very unhelpful and Curry's Electrical aren't prepared to swap the unit, refund or allow me to pay the extra to upgrade, even after the second return… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆
Tom Tom Go 720

“The Tom Tom Go 720 has a good screen, reasonably easy...”

Written on: 10/03/2009 by glenc (304 reviews written)

The Tom Tom Go 720 has a good screen, reasonably easy to use, instructions are quite clear and map accuracy is pretty good. Pretty good overall, as mentioned, the sucker is the main issue but overall Id recommend it - its just a shame that something as simple as how it sticks to the windscreen lets it down. The sucker ALWAYS falls off the windscreen which is very, very annoying, particularly if you're driving down the motorway and it comes off the screen and falls onto the floor - not the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★
Tom Tom Go 720

“Probably one of the better sat navs out there. The map...”

Written on: 25/10/2008

Probably one of the better sat navs out there. The map isn't good for newly built up areas but that is an issue with tele atlas rather than tomtom itself.
Mapshare is more of a gimmick rather than an useful function. Can only report missing roads. Can not update the maps manually to show the missing roads. Hopefully mapshare will prove to be more useful in the future.. but dont hold your breathe… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Tom Tom Go 720

“Tomtom are breaking the trade descriptions act by...”

Written on: 06/10/2008 by mindhyg (2 reviews written)

Tomtom are breaking the trade descriptions act by still advertisng that Map Share updates as a main feature but it cannot be used. Tomtom tom have actually disabled this feature do to issues with it. I am sending mine back for a full refund and reporting it to Trading Standards office… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆
Tom Tom Go 720

“My TomTom Go 720 has been repaired as it was locking...”

Written on: 04/08/2008 by briancollins (1 review written)

My TomTom Go 720 has been repaired as it was locking all the time first they tried to delete files over the phone while it was connected to my computer did not work then they sent a bag for me to return it for repair they returned it with a letter saying there was nothing wrong with it I put it in the car and put a destination five miles away and it locked up three times on the way there they tried to update software on the phone but still locked up 1 hour later phoned Tom Tom they told me to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆
Tom Tom Go 720

“The TomTom Go 720 is my first GPS unit, and I really...”

Written on: 30/07/2008 by Glen S (1 review written)

The TomTom Go 720 is my first GPS unit, and I really like it. The bad points are that much of the Alberta map is inaccurate, especially in rural area's, where it would be especially nice to find an address. Some area's don't even show up, like the rural sub-division I live in. The cities seem ok for accuracy, but even the main highway between Edmonton-Calgary is off a great deal of the time. In smaller towns you are often a whole block off as far as street locations go. I recently travelled… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆
Tom Tom Go 720

“I totally agree with this gentleman, after sales...”

Written on: 27/07/2008

I totally agree with this gentleman, after sales although polite does not resolve any repair issues. The TomTom software is probably what caused all the trouble with me, and to cap it all it corrupted my backup as well. Now they tell me I will have to pay for a new map. On something that is 2 months old is a bit of a joke. Thinking of getting a garmin or summat else instead… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“My Tomtom GO 720 went wrong wouldn ' t boot up three...”

Written on: 14/07/2008 by aluncollins (1 review written)

My Tomtom GO 720 went wrong wouldn ' t boot up three months old took it back to Halfords and was met with we don ' t exchange we only send it back to Tom Tom to be repaired when they phoned Tomtom they said to take it home and plug it into the computer and try some other options luckily Halfords gave me a contact no and I rang Tomtom told them it would not work they tried some other ways to put it right but could not so they told me they would send empty packet for me to put it in and return… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Disgruntled73's Response to aluncollins's Review

Written on: 05/08/2008

I TOO HAVE HAD SIMILAR PROBLEMS. The support in my experience is poor and I will not be recommending the 720 or tom tom for that matter to anyone!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★☆☆
Tom Tom Go 720

“Problems with the TomTom Go 720 shutting down (started...”

Written on: 06/07/2008

Problems with the TomTom Go 720 shutting down (started after first computer update). Now it won't turn on properly. If TOMTOM can sort this software issue out then this would be a brilliant piece of kit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“Not impressed, my phone would not pair with the Tom...”

Written on: 30/06/2008 by honey783 (1 review written)

Not impressed, my phone would not pair with the Tom Tom Go 720 - one minute it would be OK the next not! It would randomly switch destinations and switch itself off halfway through a journey!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“Generally on my TomTom Gop 720, the bluetooth...”

Written on: 30/05/2008 by spiv (1 review written)

Generally on my TomTom Gop 720, the bluetooth connection with my Nokia N95 is too unstable and it does not support sms as it was promised. I would not buy a TomTom until they can fix this problem… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆
Tom Tom Go 720

“My Tom Tom sat nav couldn't find my postcode,nearest...”

Written on: 10/05/2008 by gerald mills (1 review written)

My Tom Tom sat nav couldn't find my postcode,nearest it would locate was six houses down the road. Had to use "current GPS" as home address. When recording own voice there is no volume control so can only increase volume by shouting! I asked Tom-Tom if it still warned of speed cameras if only tracking your position,they said no, well it does! First impressions favourable… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Tom Tom Go 720

“If you live in Alberta, Canada or plan to navigate...”

Written on: 02/05/2008 by wjans (1 review written)

If you live in Alberta, Canada or plan to navigate through this region you will be disappointed with the Tom Tom Go 720. After much frustrating communication with Tom Tom support they finally told me that they have known accuracy problems in Alberta. This was only after I had sent my unit in for repairs which did not solve the issue. The unit often locates you on the wrong street and as a result gives the wrong navigation. An inaccurate GPS is a useless GPS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview