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Written on: 29/03/2011
Payment taken no goods or contact, phone dead, no response to emails… Read Full Review
Written on: 20/03/2011
I ordered from these a few months back , never got my goods or my money back nor could i make any contact. I checked back on their website and have now noticed they changed their name so beware, these cowboys are now trading as sports vision plus !!! you have been warned… Read Full Review
Written on: 18/03/2011
Dreadful company..ordered Adidas Yodai ski goggles Feb 11 and they never arrived.As with other people I could not contact compant and no response to emails yet moned immediately debited from bank account. I reported company to Trading Standards and they suggested a letter I should send. I also contacted my bank to claim bck via Visadebit cashback scheme - see moneysavingsexpert website for details. Eventually got money credited back to bank few days ago. I consider myself very lucky!! I wish i… Read Full Review
Written on: 16/02/2011 by malkhut10 (1 review written)
I ordered squash goggles on Feb 6th 2011. I tried to contact them about delivery as they hadn't arrived, although the money was taken immediately. The phone numbers are dead, as are the links on the website. E-mail not answered. i wish i'd read the reviews first! I cannot understand how this company is allowed to continue to advertise and STEAL money from people.
I have reported them to the police and the Office of Fair Trading but really, DO NOT BUY FROM THIS COMPANY unless you see some… Read Full Review
Written on: 12/02/2011
Worst company i have ever dealt with , Absolutely no customer service ? They do not answer the phone or reply to emails… Read Full Review
Written on: 20/01/2011
Don't buy from Go Sports Spex! Ordered and never received prescription swimming goggles from them. A scam. Luckily paid via PayPal and PayPal's excellent complaints service recovered my money for me. This is definitely a 'fake' company. DON'T touch them with a barge pole… Read Full Review
Written on: 14/01/2011
I have had the same experience. Ordered via the website, payment taken by RBS Worldpay, then no contact from the Company, either via email or phone, and now the lines are disconnected. RBS should stop acting for this bunch I think! Now trying to recover money via my credit card company… Read Full Review
Written on: 07/01/2011
FRAUDULENT - DO NOT USE THIS WEBSITE under any circumstances!!
Order placed 13 Dec 10 and no confirmation email received (only my RBS worldpay transaction confirmation from the credit card)
Snow, Christmas and New Year comes and goes and no sign of my goggles. Email sent last week asking where my order is - no reply. Today I tried to call both of the landline numbers on their website - both led only to continuous unobtainable tones.
Am now sorting out compensation via my credit card.
Is… Read Full Review
Written on: 06/01/2011
I ordered a cycling helmet on november 2010 and I'm still waiting it. They never confirmed the payment and did'n answer mails and calls. It is an internet fraud because the tolerance of british laws. I will go to the spanish police and rbs bank becauase they shoudn't stole more people. They steal me 72 euros… Read Full Review
Written on: 18/12/2010
Ordered £80 Bolle ski Goggles with debit card before reading the review websites. What a mistake. The money was debited from the account immediately-then no order confirmation.None of the phone numbers work from their 2 websites, lines sound disconnected- long tone. No email responses.DO NOT ORDER!Considering filling out a fraud form any minute… Read Full Review
Written on: 08/12/2010
i ordered sunglasses from them on nov. 25th . They have not yet arrived, and nobody has answered my e-mails or phone calls. My creditcard has however been charged with the glasses. What can I do in a case like this ?… Read Full Review
Written on: 01/12/2010
Similar story to previous - ordered in lenses in August, still not received them, no response to phone calls, emails… Read Full Review
Written on: 28/11/2010
ordered my prescription swimming goggles in Oct and so far have sent numerous emails and made dozens of phone calls; I've had 1 reply but no goggles sent and I don't think I'll ever get them. I've asked for my money back but I've been ignored. Worst dealer I've ever used. Wish I could score Rodney zero!… Read Full Review
Written on: 27/11/2010
Nothing short of criminal. Poor customer service and a careless attitude to selling. After returning my order because it was incorrect, I never heard from the company again. I received no refund and Rodney never responded to my emails. I am thinking about pursuing through the small claims court… Read Full Review
Written on: 26/10/2010
I found a new site selling very good prescription goggles that are good
value and an affordable price with excellent delivery.please try
laura from tewkesbury… Read Full Review
Written on: 17/09/2010
I ordered prescription googles from Go Sports Spex on 16 August 2010 at a t cost of £27. I have purchased twice from them previoulsy and had excellent service, but this time I received nothing. Just like the two previous reviewers, I could get no response to e-mail messages or phone calls. Fortunately I had paid by credit card, and on 16 September they refunded me the money. I can only reiterate - DON'T USE GO SPORTS SPEX… Read Full Review
Written on: 06/08/2010
I ordered prescription swimming goggles from Go Sports Spex @ £28 on 4th June 2010 and have still not received them, despite assurances when someone did eventually answer the phone. The emails bounce and most of the time there's just an answerphone message. I hadn't realised that Paypal imposes a 45 day limit on dispute escalation so realistically I don't have any hope of getting my money back. I have informed the Trading Standards Institute. Don't order anything from them.....
… Read Full Review
Written on: 12/06/2010
I ordered cyclyng spectacles from Go Sports Specs. I placed my order on 20.02.10 and my order was never delivered. I sent them e-mails, they didn't reply. So, I had to call them. In March they were "out of stock", in April it was the volcano, in May they claimed they delivered my order in April. However, I never got my order and they stopped answering my calls… Read Full Review
Written on: 01/10/2007 by Diann (1 review written)
The drop down option box did not indicate that not all prescriptions were available. If I had known this in advance, or they had phoned me whilst completing my order I would have told them to go down a prescription level. However, they sent me an increased prescription strength even though I have been the same level for 10 years. A strength which is actually 2 up from my contact lenses.
They offered to redo my prescription which would mean taking time off work to go to the post office and… Read Full Review
As rated by our community of reviewers
" Payment taken no goods or contact, phone dead, no response to emails. " Read More
" Service and head office are really terrible!!!!! " Read More
" Lessons are food, organisation is terrible " Read More
" Flawed " Read More
" Fantastic customer service " Read More