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| Customer Service | 0.3/10   |
|---|---|
| Value for Money | 2.8/10 |
| Overall rating | 0.3/10 |
Full review by
Naomip
on 2nd Jul 2008
User Rating : 0
Respect :
0
Good Points: There are none. I would not recommend this company to my cat.
General comments: Where do you start? Damp seems to be a problem not only in the house that me and my partner had but it seems the above comment also agrees (they arranged a gas inspection but we never saw any Corgi Registration docs). We were so pleased when we moved out and rented a property with a different property management company until it came to getting our deposit back. They claimed that we were not entitled to any of it. We had "removed the curtain poles and net curtains" - We washed all the curtains before we vacated, how can curtains hang with no poles?
I would strongly advise anyone thinking about renting a property through Wensum not to for the safety of your finances.
Naomip's review and ratings | 136 words
Review by
Dunhamzzz
on 17th Jan 2008
User Rating : 1
Respect :
0
First of all our entire house was a joke. One of the rooms had a problem with damp, rendering it not possible to legally rent out the room, obviously, the other tenants would have been forced to make up the difference of having one less tenant, after seeking advice we were legally able to NOT have to pay rent until the problem was rectified (pending we mentioned it to Wensum every so often). All we had to pay monthly was our council tax/bills.This went on for about 9 months, until in the winter ...
Dunhamzzz's full review | 261 words
Review by
406tanyaa
on 7th Nov 2007
User Rating : 0
Respect :
0
Me and my partner rented a property from Wensum which to later find cats mess on top of cupboards and a lot of damp around the house and when which we informed the company and got told someone would sort it but nothing got done we also had a back patio window what was smashed when we moved in but that also didn't get repaired so until it was sorted we stopped paying rent and at the end of contract they wanted us out which we wanted out anyway they took us to court in which they won suprise sup ...
406tanyaa's full review | 108 words
Review by
smileyfaces2
on 1st Oct 2007
User Rating : 0
Respect :
0
Despite regular request to Wensum Property Management (Norwich) to maintain the hedge directly in front of my 1st floor flat, this has not happened. Since March this year, they have promised to resolve this simple issue. This has not be done. The hedge is now level with my window and has grown as wide as it has high! They do not return calls when they say they would. Instead, the customer has to be the proactive one otherwise it appears to be forgotten.
I would most definately not recomm ...
smileyfaces2's full review | 95 words
