Wensum Property Management, Norwich Letting Agency Reviews

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Average Ratings for Wensum Property Management, Norwich Letting Agency

  • Customer Service0.2 stars
  • Value for Money0.9 stars
  • Overall rating0.2 stars

 

8 Reviews For Wensum Property Management, Norwich Letting Agency

  • cheeseontaoist Rank: Corporal 13th Aug 2009

    Reviewer rating: 1 stars


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    Wensum Property is a very poor agency, despite being cheap they are really not worth what you pay them. The agency is particularly poor at maintaining flats. We have eventually given up trying to get them to fix things in our flat after their excuses.

  • Guest 29th May 2009

    Reviewer rating: 0 stars


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    Wensum Property Management.I moved into a flat managed by them, which I was told would be unfurnished. Imagine my surprise when I arrived with a van-load of my own furniture to find the property fully furnished. When questioned about this the woman on the phone said 'Oh really? I'll ask the landlord to call you and remove the furniture' Two months later...... nothing. I'm forced to rent storage for this extra furniture.Without doubt the worst most dishonest agency I have ever used. ...

  • Guest 15th Apr 2009

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    Wensum Property Management, Norwich Letting Agency are useless. They don't return phone calls and they try and put off fixing everything, and when they do fix it they do a half hearted job that needs replacing in about 3 weeks.

  • elc79 26th Aug 2008

    Reviewer rating: 0 stars


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    We have had problems trying to get damaged items in a property fixed and have had to resort to doing it ourselves and billing them. In our case they rarely returned our phone calls, messages didn't seem to hav been passed on and the level of customer service is awful.
    The house we moved into managed by Wensum had thick dust in places, the place smelt really bad and the kitchen extractor was covered in grease. Numerous items on the inventory were listed as immaculate and were not, they were eithe ...

  • Naomip 2nd Jul 2008

    Reviewer rating: 0 stars


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    Where do you start? Damp seems to be a problem not only in the house that me and my partner had but it seems the above comment also agrees (they arranged a gas inspection but we never saw any Corgi Registration docs). We were so pleased when we moved out and rented a property with a different property management company until it came to getting our deposit back. They claimed that we were not entitled to any of it. We had "removed the curtain poles and net curtains" - We washed all the curtains ...

  • Dunhamzzz 17th Jan 2008

    Reviewer rating: 0.5 stars


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    First of all our entire house was a joke. One of the rooms had a problem with damp, rendering it not possible to legally rent out the room, obviously, the other tenants would have been forced to make up the difference of having one less tenant, after seeking advice we were legally able to NOT have to pay rent until the problem was rectified (pending we mentioned it to Wensum every so often). All we had to pay monthly was our council tax/bills.This went on for about 9 months, until in the winter ...

  • 406tanyaa 7th Nov 2007

    Reviewer rating: 0 stars


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    Me and my partner rented a property from Wensum which to later find cats mess on top of cupboards and a lot of damp around the house and when which we informed the company and got told someone would sort it but nothing got done we also had a back patio window what was smashed when we moved in but that also didn't get repaired so until it was sorted we stopped paying rent and at the end of contract they wanted us out which we wanted out anyway they took us to court in which they won suprise sup ...

  • smileyfaces2 Rank: Lance Corporal 1st Oct 2007

    Reviewer rating: 0 stars


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    Despite regular request to Wensum Property Management (Norwich) to maintain the hedge directly in front of my 1st floor flat, this has not happened. Since March this year, they have promised to resolve this simple issue. This has not be done. The hedge is now level with my window and has grown as wide as it has high! They do not return calls when they say they would. Instead, the customer has to be the proactive one otherwise it appears to be forgotten.

    I would most definately not recomm ...