Cheap Electricals www.cheapelectricals.co.uk Reviews
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From 1 rating and 106 reviews
75% of users recommend this product
Average Ratings for Cheap Electricals www.cheapelectricals.co.uk
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106 Reviews For Cheap Electricals www.cheapelectricals.co.uk
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Guest 20th Nov 2009
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Bought a Sony KDL32W5810 from cheap electrics on the 12th October 09 arrived on the 2nd Nov 09 with serious cosmetic Marks on the casing and at the top of the TV.
Contacted them by phone they swap it over just under a week later opened the box for the second TV and again cosmetic Marks.
When I first contacted them I was told that that these TV'S come direct from Sony UK and that they are a warehouse and not a shop so they don't see them before delivery so they say as the second box with the TV looked as if it had been opened!!!
Since then I have took photos and was asked by a arrogant woman called Sam to return the TV for a full refund as she hasn't the time or energy to be bothered with this Charming I must say!!!!!
Customer service is an absolute joke when you have a complaint they are very rude one guy who calls himself the managing director Ray Jobsz who is an absolute Joke and the most arrogant and unfriendly managers I have ever had to deal with!!!!!
They denied receiving my photos and only admitted to seeing them after I contacted trading standards and now seeing a lawyer as this joke of a company have the cheek to charge me £60 for the return of the two TV'S off my so called full refund after they emailed to me confirming this would be granted after the TV'S have been returned.
I am now seeing a lawyer as I intend to take this to court and contacted BBC watch dog and the press as the public have the right to know what con-artists they really are.
People you have been warned stay well away from this company yes they are cheaper but prices go up and down as it suits them I have now bought a TV' from Amazon uk came perfect condition and a full invoice attached to the box witch I didn't receive from cheap electrics.
Yes you may pay more but trust me it's worth it for the peace of mind and good customer service
Use at your own peril.
- Read Guest's full review and ratings (364 words)
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Guest 19th Nov 2009
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I researched the product online, and then went for the cheapest price. I actually made a mistake and ended up ordering 4 - but sent an email off straight away, and was answered immediatley, asking if I wanted to proceed with an order for 1. Ordered on Friday, and kit was with me by following Wednesday. Great service as far as I was concerned, and product good too.- Read Guest's review (66 words)
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Guest 17th Nov 2009
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Ordered a TV and had payment taken immediatly. The website gives no stock information and tells you to wait 2 weeks for delivery information. 2 weeks later was told out of stock and delivery would be delayed by 2 weeks. Then 2 weeks later told not to bother waiting as delivery would be another 2 weeks! In the meantime they put the price up by £100 and advised me to cancel my order. Still waiting for my refund. Don't order unless you have confirmation that your item is in stock otherwi ...- Read Guest's review (102 words)
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Guest 16th Nov 2009
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These guys are the cheapest I found. There delivery was quick and communication good keeping me advised of delivery etc. I would use them again and happily recommend them to others.- Read Guest's review (31 words)
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Guest 15th Nov 2009
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Having read a few reviews of the product I searched and found that this was the best value that could be obtained on the internet. The service from placing the order to reciving the goods was hassle free and very well communicated via email updates. Nothing I could fault in the service.Would buy again and highly recommend.- Read Guest's review (58 words)
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jkdjd 15th Nov 2009
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Not only was their price very competitive (equal cheapest on the net ) but they also had stock (most others were quoting a 2 plus week delay).Delivery was exactly as promised. I highly recommend them.- Read jkdjd's review (34 words)
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Guest 15th Nov 2009
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whilst searching for my product, this site came up the cheapest so placed an order and actually got it before the time stated with no problems!!
excellent service!!
would defenietly use them again!!- Read Guest's review (33 words)
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Guest 15th Nov 2009
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Actually arrived much quicker than thought, good price too. Would recommend to friends if they were looking for a particular item that this company had available. Pricing very competitive.- Read Guest's review (29 words)
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greenwoj 14th Nov 2009
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Excellent communications - they told me exactly when the item would be delivered. Cheaper than every other site I could find. The item arrived within 48 hours of ordering. Perfect!- Read greenwoj's review (29 words)
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whitecat345 14th Nov 2009
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Good relaiable service. Arrived really quickly inspecified time. Great value compared to other retailers- Read whitecat345's review (14 words)
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Guest 14th Nov 2009
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Good site, well laid out, easily to navigate around. Wide variety of products at great value for money prices. Item despatched within advertised time scale and arrived well packaged in pristine condition. Highly recommended supplier.- Read Guest's review (35 words)
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claire whitfield 14th Nov 2009
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Very very impressed with the website and all the communication by email. Questions answered straight away. The goods arrived the next day ! Excellemnt site will defo use it again. Thanks- Read claire whitfield's review (30 words)
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Guest 11th Nov 2009
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fast delivery service and efficient e-mail system to let you know the goods are on the way. I would buy from this site again on the basis that i was not let down in my expectations in any way.- Read Guest's review (39 words)
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Stunai 11th Nov 2009
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I searched many sites for a Sony 40W5810 LCD TV and BDPS360 BluRay player.
CheapElectricals were by far the cheapest and included free delivery. Also a warranty extension to 5 years on the tv and 3 years on the bluray were added very reasonably. Website was good and having placed my order on Sat 31st October an acknowledgement and receipt were received almost instantly.
Only slight downside was I never received a dispatch email to notify me the exact delivery day, which was the following Friday ...- Read Stunai's review (129 words)
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Guest 10th Nov 2009
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I searched around on best price for a sony hi-fi as it's a christmas present for the kids and cheap electricals were by far the cheapest, not just at a few pounds but £40. With free mainland delivery on top it was a bargain!! The website was easy to search through to find just what i wanted and ordering online was straight forward. Delivery was fast and on time. What more can i say?! I would definately be purchasing from them aagin and would definately recommend them to everyone! One very ...- Read Guest's review (92 words)
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Richo1947 9th Nov 2009
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A really pleasant company to deal with I ordered the TV Tuesday PM,and it was delivered Friday early AM.The price was unbelievable compared with what other companies were selling at.I "pestered"them with e-mails,and a phone call,but they remained friendly at all times.I am always a bit sceptical of buying on line,but had to need to be with this company.
I will be checking their site in future and will recommend to everyone.
You only have to check check the reviews given by their customers,to kn ...- Read Richo1947's review (100 words)
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Guest 9th Nov 2009
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Product cost was very competitive when measured against the competition. Order delivery was prompt and clear. Product was shipped damage free and the whole experience was very pleasing. I would certainly recommend CheapElectricals to friends and other coleagues.- Read Guest's review (38 words)
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Guest 9th Nov 2009
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The cheapest by far, responded to all my email enquiries quickly. Delivered very quickly, within advised time. Only slight downside was I never received a dispatch email to notify me the exact delivery day....luckily I was in. Very Satisfied Overall!- Read Guest's review (41 words)
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Guest 9th Nov 2009
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Very fast delivery and great customer service, will definitly buyt from them again. Very competative on price.- Read Guest's review (17 words)
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Guest 3rd Nov 2009
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Ordered a Samsung UE46B8000 46" LED on 13/10/2009 from Cheap Electicals for £1596.91. The payment was taken at the point of order. I then waited the obligatory 14 days without hearing anything before chasing the order as per the instructions on their website.
Once I did chase it up I was fobbed off and told that they could not confirm a delivery date. I explained that I had ordered it under the Samsung Eco Cash Back scheme and had to submit my £200 cash back claim by 31/11/2009. ...- Read Guest's review (177 words)
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