Cheap Electricals - www.cheapelectricals.co.uk Reviews
Latest Reviews
★★★★★
“very impressed”
Written on: 16/05/2013
Needed a new Panasonic microwave, as our other one had died, saw just what we where looking for at a great price, I had never used this company before but would definitely use them again, ordered on a bank holiday Monday, the microwave was with us by Wednesday morning, with a preferred delivery of before lunch, we where kept informed what time the delivery would be even down to the drivers name!!! fantastic service, no problems what so ever, makes a change for something to run so smoothly... (read more)
★★★★★
“Top BBQ”
Written on: 15/05/2013
I purchased an 'outback' gas BBQ - it was delivered next day, complete with regulator and free cover...was assmebmed that night....and cooked on shortly after. Very happy with the service, delivery and the price! (read more)
★★★★☆
“initially sceptical but in the end very happy”
Written on: 27/02/2013
After countless hours trawling through the internet for the best 3d tv for me I eventually rested on the panasonic TX-P42GT50B. cheapelectricals offered this particular tv at the lowest price of £780 so i decided to purchase it immediately as it seemed too good a deal to miss out on. I immediately recieved my confirmation email and this was what sparked my initial thoughts of eh... It stated in the email that it was an open order and not to contact them until 14 days had expired if i hadnt... (read more)
★★★★★
“Purchase of Bosch food Processor”
Written on: 21/02/2013
Good Price,Prompt attention and delivery.I would definitely use this company again. (read more)
★★★★☆
“Plain sailing - as easy as it can be”
Written on: 19/02/2013
This was not a site I had purchased form before so I was a little unsure. Any worries I had were unfounded. My purchase has arrived in time for Christmas exactly as ordered. I would buy for here again. Just check item is in stock if you are time limited. (read more)
★★★★★
“Great service, speedy delivery”
Written on: 13/02/2013 by MrsMonkeyBird
Easy purchase process and my item was delivered next day with minmal fuss. It was also the cheapest price I found online. Highly recommended. (read more)
★★★★☆
“Good Service”
Written on: 13/02/2013 by swjindevon
I echo comments of previous reviewer almost precisely. I bought Outback Spectrum 3 barbecue as price offered was most competitive. It was delivered within 10 days, and my only complaint was that I did not receive prior email to tell me it was on the way. Driver just turned up and luckily I happened to be in. Driver explained that this happens often! I am very happy with the Barbecue. (read more)
Www.cheapelectricals.co.uk's Response to swjindevon's Review
Written on: 15/03/2013
Sorry to hear about this but as stated before all emails are sent the night before, and is probably sitting in your spam box, something we cannot control sadly.
We have checked our records and an email was sent at 16.25 on Feb 4th.
Many thanks for the review
www.cheapelectricals.co.uk
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★★★★☆
“Best price found”
Written on: 13/02/2013
Outback spectrum 3 burner bbq found on cheapelectricals out of season for the price on the web. Ordered on the 28 Jan and was delivered on the 5th Feb. Perfect condition and only reason why i have not rated them 5 stars is that i did not receive an email or phone call to let me know when it would be delivered (just the delivery driver saying that they were at my home and no one was there... luckily i work only 20 mins away) (read more)
Www.cheapelectricals.co.uk's Comment
Written on: 15/03/2013
Sorry to hear you did not receive your confirmation of delivery email. If you check you spam box you will probably find it in there. It has details of delivery and a link to see where it is in the delivery cycle. It is always best to add www.cheapelectricals.co.uk to your safe sender list as most search engines assume it is spam and filter it. Glad you go your item, and just to confirm we email all customers delivery details the night before.
www.cheapelectricals.co.uk
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★★★★★
“Excellent and personal service”
Written on: 24/01/2013 by bookworm21 (1 review written)
I ordered a DE'Longhi DES 16-E dehumidifier, following delivery I realised that the unit wasnt working as it should. I called the Head Office and they were very pleasant about it, and offered me either a replacement or a full refund. I opted for a replacement, which was available the following day, the collection of the faulty unit was also made on the same day. Their delivery confirm by text and e-mail a time slot for delivery within the day. Excellent Service and very competitive... (read more)
★★★★★
“Cheap and reliable”
Written on: 24/01/2013
Ordered a DeLonghi coffee machine because of the competitive price. Service received was first rate. Good communication via e-mail about order and delivery time. Product delivered promptly and safely. Question about product guarantee answered immediately. Very professional. (read more)
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Showing 1 - 10 of 332 Reviews
★★★★★
“Quality Cheap Speedy”
Written on: 24/01/2013 by spaceman63 (1 review written)
Cheapest place i found to buy my product. No need to worry it's the same product you'd buy form Amazon, Curry's or the likes only cheaper :) and whats more my arrived the next day with free delivery Would i use Cheap Electrical again without a doubt (read more)
★★★★★
“Great Personal Service”
Written on: 21/01/2013
Earllier in 2012 I purchased a Bosch Steam station Iron which developed a fault, it was still within the warranty period, I telephoned the service department (with a little trepidation, you hear stories!) the young lady I spoke too could not have been more helpful, and a replacement and collection was sent within a few days, was so thrilled with this and also the courier system with it tracking system, but on using the Iron it had fault, it leaked from the base!, again was concerned to... (read more)
★☆☆☆☆
“AWFUL”
Written on: 16/01/2013
Absolute Joke of a company, rang the company before christmas to make sure if we placed an order on the 19th December it would be here by christmas they reassured us it would. A month on and the item still had not arrived and after various messages being left we were never contacted, eventually got hold of them they came up with a number of terrible excuses and said a new one would be sent. True to their word a new one was dispatched and received the next day but it was not even the product... (read more)
★★★★☆
“I bought a Kenwood Chef”
Written on: 10/01/2013 by yytomato
I placed the order on Monday, in hope of receiving the package before Friday. As I was leaving for Christmas holiday the next Monday, I got disappointed when I phoned the company and was told that the Chef would arrive on Friday and the delivery was supposed to be on the next Monday, which means I could not receive it! I thought I had no choice but to change the delivery address to my friend's house. Whatever, I made another phone call on Thursday and was told that the machine came in... (read more)
★☆☆☆☆
“I would avoid them ..”
Written on: 04/01/2013
I have placed the order on 28th of Dec on the basis that it will be despatched by 31st, I received the confirmation email that says no deliveries between 25th and Jan 2nd, where there were now indication on the website whatsoever that. On 3rd they emailed me that item is out of stock and will be back on 7th, checking the website again and it says that it is in stock!! Why don't they just post delivery delays on the website? If the item is out of stock, why does that not reflecting on your... (read more)
Www.cheapelectricals.co.uk's Comment
Written on: 04/01/2013
This customer is placing this review everywhere, sadly he fails to say that the site clearly explained on the home page and on the order confirmation.
"NO DELIVERIES WILL TAKE PLACE BETWEEN DEC 21st and Jan 2nd."
So why expect it on Dec 31st we have no idea?
During the Xmas period similar to most on line retailers we were not in a position to amend stock details until Jan 2nd, when we duly updated the situation and the customer.
We are more than happy for people to place poor reviews if that is how they feel, but accurate one's would help!
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★★★★★
“Ordered a new kettle which arrived quickly, but...”
Written on: 30/12/2012 by MrF1 (1 review written)
Ordered a new kettle which arrived quickly, but unfortunately was damaged. Contacted cheap electricals through the website and described the issue. A new unit was shipped out straight away for next day delivery. I was extremely pleased as I didn't think the issue would be resolved until well after Christmas as this was on the Friday before. (read more)
★★★★★
“VERY GOOD VALUE AND EXCELLENT DELIVERY TIME”
Written on: 21/12/2012 by desjay (1 review written)
Ordered a delonghi 10 dehumidifier which was the best price, very courteous emails and order conformation followed. Kept well informed of despatch and progress during transit. Goods being delivered the next day in the allocated time slot. Excellent service (read more)
★★★★★
“The personal touch”
Written on: 11/12/2012
Although there was a delay in my microwave arriving I was very impressed with how they emailed me regularly and kept me in touch with progress. Have my microwave and at a good price. thanks for the personal touch, rare with online shopping Thank you (read more)
★★★★★
“Fantastic!!!”
Written on: 08/11/2012 by BeckyW77
Within 22hrs my iron broke, I researched a new iron (Bosch TDS2569GB)ordered it from cheap electricals and had it delivered!! Not only was it fast, quick and easy it was over £100 cheaper than Argos! Fantastic email communication, from confirming my order down to the hour time slot for delivery. I highly recommend this company for a cheap quick and easy transaction. What a shame more companies are not like this! Thank you Cheap Electricals, I will be a returning customer! (read more)
★★★★★
“Best Price”
Written on: 23/10/2012 by RDodd
Good service and the best price on the internet for a Sony cmtx750ni would use company again R. Dodd (read more)
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Showing 11 - 20 of 332 Reviews
★★★☆☆
“Great communication”
Written on: 26/09/2012
Great communication and speedy delivery. Some issues with stock levels - not clear from their website - had to phone to check when delivery was expected and was told 6 weeks - however, easy to change my order to something in stock. (read more)
★★★★★
“As per the name... cheap electrics for top named brands!”
Written on: 14/09/2012
Excellent fast and efficient service but the best thing about Cheap Electrics is the prices... great savings compared to the High St. and other online retailers. I will definitely be using them again and I would definitely recommend them to everyone. (read more)
★★★☆☆
“Great product, great value but dismal service”
Written on: 14/09/2012
After much research into purchasing a dehumidifier for our mobile home I picked a DeLonghi DES12 Dehumidifier. Found one for a great price on Cheap Electricals website, ordered it, paid for it and then spent the next 5 weeks chasing it up and speaking to various people who claim to work for various companies that aren't Cheap Electricals but on their telephone number (poss parent / sister companies) with various excuses but it did eventually turn up and it is a fantastic machine. (read more)
Www.cheapelectricals.co.uk's Comment
Written on: 08/11/2012
We are sorry this customer had these issues, but had he called the number clearly advertised on the site or used "live chat" he would have got through to someone who would have assisted somewhat more easily.
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★☆☆☆☆
“Panasonic Blu-ray player BDT500”
Written on: 13/09/2012
I initially purchased the item on June 4th 2012 and was advised there was a 2-3 week delay. After that period passed I chased up the item and also explained that I was concerned hat Panasonics Blu-ray offer may expire before I receive the product code to claim. I was then passed a random number and told I could enter it to claim. This was not the case. After further correspondence I as advised that they would contact Panasonic for further information - this was around 4 weeks ago and I still... (read more)
Www.cheapelectricals.co.uk's Comment
Written on: 08/11/2012
The promotion attributed to this item was run by PAnasonic NOT by Cheapelectricals.co.uk, this was made clear on the site as all Promotions are.
Panasonic run their OWN redemption on line administration totally out of our control.
We can of course feed back information on behalf of customers to Panasonic, but a simple call to their customers services normally resolves any issues.
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★★★★★
“Cheap Electricals”
Written on: 13/09/2012
I ordered an Outback Barbecue and was kept informed about the packing and delivery schedule. The item was delivered in 48 hours as promised. In perfect condition. Job done (read more)
★★★★★
“Best prices and fast delivery”
Written on: 12/09/2012 by woolly61 (1 review written)
I have no hesitation recommending Cheap Electricals. I recently purchased a 42" LG TV from them and have nothing but praise for the service I received. They were 2nd cheapest supplier I found (by £2!) but this price also included a 2-year guarantee and next-day courier delivery. Furthermore, I was able to phone them before I placed my order and speak to a helpful and knowledgeable individual without having to wait in queue - customer service as it should be. (read more)
★★★★★
“Fast, Quality, Brilliant”
Written on: 12/09/2012
After ordering our microwave for our business, we fully expected to have to wait the 7-14 working days for delivery , however it arrived with us the next day which was brilliant!!! The quality of the product was brilliant, packaged well, easy to use and very suitable functions for our nursery and for the purpose it serves for us with defrosting and reheating specific foods to the required temperatures. This product is also a very appealing product that looks great!!! Cheap electrical's... (read more)
★★★★☆
“Good Price”
Written on: 02/09/2012 by nicholas65 (5 reviews written)
Bought Delonghi Bean to cup coffee maker. Although there was some delay with the delivery (still within 28 day disclaimer), the cost saving over high street retailers meant it was well worth waiting for. I had no problem speaking to someone to chase up delay(unlike some retailers) and would recommend this site on my buying experience. The product - an ECAM22.110SB was as described and has met my expectations arriving in pristine condition. (read more)
★★★★☆
“Best Prices, Quick Delivery. Well Done...”
Written on: 30/08/2012
Ordered a Sharp R959SLMA Combination Microwave on Sunday evening. It arrived within the 1 hour time slot I was told via SMS on Tuesday. Had not heard of this company before when I found them in a web search so was a little concerned about their reliability. Checked them out via this Review website and they seemed to score quite highly so took a chance. Need not have worried. Best prices, fast and prompt delivery. Very satisfied. One thing I would have liked when it was delivered though, a... (read more)
★★★☆☆
“Ok I Suppose”
Written on: 16/08/2012 by greaves57 (1 review written)
products are ok but quite pricey and delivery wasnt the quickest Overall satisfied though (read more)
Www.cheapelectricals.co.uk's Response to greaves57's Review
Written on: 08/11/2012
Sadly we cannot verify this review due to lack of information.
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Showing 21 - 30 of 332 Reviews
★★★★★
“Best deal found on Internet”
Written on: 03/07/2012 by Jackiegreen40
Bosch Eco steam generator iron. best deal for this item on the Internet. I wondered what the catch was, speedy delivery although communication was not good. Plenty of options to pay I choose direct bank transfer.i didn't get a email about delivery until I chased them for one, once I did that I had the item the next day. I will always look at this website in future when looking for new items. Thankyou. (read more)
★★★★★
“Smooth purchase, prompt delivery”
Written on: 03/07/2012 by flaviab (1 review written)
Found the BBQ at competitive price, ordered it, received it promptly, spent two hours putting it together as mentioned in the reviews. The quality of the BBQ is good, impressed with the detailed instructions and how the parts were packaged. The cover for the BBQ is not long enough to reach the floor, but adequate. Very happy with the overall shopping experience. (read more)
★★★★★
“Supreme service”
Written on: 03/07/2012 by 1cantona
My steam generator died and I needed a replacement FAST! I cannot recommend this site highly enough, after a search for the best price, Cheap Electricals came out most cost effective, the transaction went smoothly online, the communication was excellent as was the tracking facility - the delivery was made at the time promised - what more could I ask for? Would recommend Cheap Electricals to friends and not hesitate to use them again in the future. (read more)
★★★★★
“Super quick, just what I needed!”
Written on: 27/06/2012 by alexk123
Power supply went on touch screen at work. Engineer quoting £400 to look at and then £2k for a replacement unit. Figured had nothing to lose by buying just the power supply and seeing. Cheap Electricals had just the thing and next day delivery. Fab service - saved work a fortune and made me look good for the boss!! (read more)
★★★★★
“When You Need Something In A Hurry!”
Written on: 27/06/2012 by blackcountryboy (1 review written)
I was in fairly desperate need of a new Barby by the weekend for a big party for about 18 friends. My old Outback had finally crashed and so I needed a new one. As it is "built-in" only the flat-bed would fit. I could get one from several sources but only Cheap Electricals could offer me quick delivery and a realistic price. Order placed and Barby arrived well before the weekend. I knew the Outback would be fine but the service from this company really was first rate. I would definitely use... (read more)
★★★★★
“best price best service quick delivery”
Written on: 27/06/2012
what more could you ask for? I even got an email with the exact 1 hour time window for which the parcel would be delivered. None of this 'we will send it to you some time on the 27th of June' i would recommend this to anyone. (read more)
★☆☆☆☆
“Never anything in stock, horrendous service”
Written on: 22/06/2012
I ordered a microwave from them as the price looked competitive, but after one email telling me the lead time will be 4 weeks as the items is out of stock I never heard back from them. Follow up email queries went unanswered. Their website looks busted, there is no contacts page where one can look up phone numbers to call them. It is a scam as Panasonic would never quote 4 weeks for delivery; in fact the same product was available for immediate dispatch on other websites! I would say stay... (read more)
Www.cheapelectricals.co.uk's Comment
Written on: 27/06/2012
We were not (and still are not) sure how serious to take this?
1. We supply hundreds of products from stock on a daily basis.
2. We respond to live chat and telephone promptly 9-5pm Mon-Fri.
3. Telephone no. is clearly displayed at the top of the screen.
4.Panasonic sadly have long waits on several products as do SOny, Sharp and others.
5. Emails were sent updating all NNGD371s sales as this item was subject to a positive "WHICH" review and resulted in low stocks.
6.If this anonymous customer contacts us we will willing send him copies of the emails for his order (if he ever placed one with us) as we reply to all sales orders.
7. As for "it's a scam" if so we have been getting away with it un-noticed for 13 years on line??? And the hundreds of positive reviews and Google ratings seems to elude this customer.
8.As for the site being "BUSTED" we assume this to be a technical term for not working, if so how did he place his order?
SO all we can say is we thought we would reply, although frankly i think someone is pulling our leg?
If we are wrong would the customer call us on the NUMBER CLEARLY DISPLAYED AT THE TOP OF EVERY PAGE ON OUR WEB SITE!
regards
www.cheapelectricals.co.uk
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★★★★☆
“The best price I could find with good service as well”
Written on: 13/06/2012 by SkegnessMacca (1 review written)
I settled on an Outback Meteor 4 burner BBQ as they are good quality with 10 year warranty and then the hunt was on to get the best price and with fast delivery as Argos had let me down big time with false information and lies. Stuck the info in google and up popped a number of sites all selling them but cheapelectricals had the best price and next day delivery. Purchased with my credit card for added security via world pay, received email for payment, but did not get an email for my order... (read more)
★★★★★
“Fantastic Service”
Written on: 25/05/2012
I ordered a Bosch cylinder vaccum cleaner on a Friday. I had an e-mail on the Monday saying it would be delivered the next day. I had another e-mail on Tuesday saying it would be delivered between 13.24 and 14.24. It came at 13.27. Fantasic!!. Never had such service. (by the way, the cleaner is good too!!) (read more)
★★★★★
“very efficient UPS delivery. best price for application”
Written on: 18/05/2012
No complaints. Cheap, efficient confidence building shopping experience. (read more)
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Showing 31 - 40 of 332 Reviews
★★★★★
“Cheap and Effective”
Written on: 04/05/2012 by foxster69
Great price and delivery. Would use again and again! (read more)
★★★★★
“Sony sound system”
Written on: 04/05/2012 by snags59 (1 review written)
The cheapest price anywhere and fast free delivery. Will be using again! (read more)
★★★★★
“very satisfied”
Written on: 21/04/2012
excellent service, immediate dispatch and the lowest price in the market. I would use their service again (read more)
★★★★★
“Excellent! ”
Written on: 20/04/2012
Really pleased with Bosch steam generator iron - excellent quality excellent value for money. (read more)
★★★★★
“Outback Excel 300 Gas BBQ”
Written on: 18/04/2012 by jprking (2 reviews written)
I searched for some time to find a good deal on this BBQ, and cheapestelectrical.co.uk were cheaper than anyone else by at least £17 if you count the free delivery. I ordered the BBQ at lunchtime on a Thursday and got free next day delivery, which arrived at about 1pm. I was pleasantly surprised at the overall experience. Its hard to find great prices and customer service in the same place. Thanks so much! (read more)
★★★★★
“excellent service.”
Written on: 18/04/2012 by Albale
Excellent customer care. Prompt dispatch of goods. Highly recommended on price and service. (read more)
★★★★★
“Bosch hoover”
Written on: 18/04/2012
I bought a Bosch hoover recently from Cheap Electricals. It was the best offer on the internet (I'd been searching for a while). The customer service was excellent and the item was delivered efficiently, within a one hour time slot of which I was notified in the morning. (read more)
★★★★★
“Excellent!”
Written on: 18/04/2012
Ordered a Bosch steam generator iron from this site. I was slightly wary as it wasn't a site I had used before and it was so very much cheaper than Amazon who I usually shop with ( about half price). I needn't have worried at all. The people I spoke to after ordering we're very helpful, the emails sent were very clear & informative, & the iron was dispatched promptly. The courier even tried to deliver 3 times without any additional charge. The iron was exactly as described. Highly recommended. (read more)
★★★★★
“Even changed the delivery address at the last minute...”
Written on: 18/04/2012
Rally good service. I had to change the delivery address at the last minute after confirmation was sent and they did it without a fuss or additional admin charges. Most impressed with the time slot deliveries too! (read more)
★★★★★
“Outback Excel 300 Barbecue”
Written on: 18/04/2012 by Mermaid2cat
Excellent service and product received next day, recommended seller. (read more)
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Showing 41 - 50 of 332 Reviews
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Www.cheapelectricals.co.uk's Comment
Written on: 15/03/2013
Thank you for the review, we dispatch all orders shown as in stock , next day. Without any extra charge. We like to allow 14 days if it is ordered in from suppliers to give us enough time, actually even then most are delivered within 5-7 days. All this, is done to keep enquiries low and avoid letting people down with false promises. We have been trading for 21 years and on the net since 1999! We thank you for your review, but were puzzled at the statement "i placed the review because of the negative reviews on here" We are actually quite proud of our record.
Many thanks
www.Cheapelectricals.co.uk