Baumatic F60.2SS Reviews

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Baumatic F60.2SS
★★☆☆☆
2.0
25.0% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Specification for Baumatic F60.2SS

Product MPN
Main characteristics
Design: Built-in

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Latest Reviews

“Baumatic Cooker Hood 60cm”

★☆☆☆☆

written by 198Haley on 17/04/2015

Just had a new Baumatic cooker hood fitted and wished I had read the reviews - noisy & vibrates violently when used and hot. Really disappointed.

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“Waste of money”

★☆☆☆☆

written by on 27/08/2013

I had a new kitchen installed two years ago it came with all the usual free items including a Baumatic dishwasher, we had to have it repaired within the first 12 months it was not getting the dishes clean, it was covered under the warranty, the warranty has now expired and yes you are right It has broken again, so avoid Baumatic at all costs. I have just been and bought a new Bosch dishwasher at a cost of £460.00, the Baumatic will be going to the tip where it belongs. when you have a free appliance installed your don't usually get a choice.

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“much improved”

★★★★★

written by aj27 on 08/08/2013

Had a hood years ago and service was not good. In january of this year I bought a whole new kitchen with baumatic products and they are top notch and not as expensive as some other big makes. I had one problem where I damaged a part on my fridge and the customer care was superb. Even though it was my fault they sent me a new part 2 days later and the staff were very good to me in their call centre. There have definately been improvements there. Maybe they can compete with the big boys soon.

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“Noisy fan and fan switches don't always stay in”

★★☆☆☆

written by on 08/10/2012

Just over 2 years old and inoperable due to very noisy fan. To be honest, the fan was always noisy on the fastest setting and when the hood got hot due to cooking. Not a good trait for a cooker hood! Also if you push in a fan button, it doesn't always stay 'in', you have to press it in 2-3 times. I've dismantled the fan assembly and the plastic impeller has been hitting the metal casing of the assembly. Trying to buy a new impeller and I'll fit it myself.`

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“Stopped working after just 12 months”

★★☆☆☆

written by on 08/08/2012

I had this cooker hood professionally fitted from new exactly a year ago, it has now become so loud that I am afraid to use it as the sound it like internal parts vibrating/working loose. I have just contacted Baumatic regarding the supposed 2 year warranty on this unit so I am waiting in hope they honour their warranties and offer good customer service.

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Dgccuk's Comment

Written on: 15/09/2012

It's the motor, mine did this after 2 weeks. Loads of people have hoods they say are noisy with poor extraction. I would imagine in the majority of cases it's a faulty motor. It seems to be a fairly common problem. With the spare motor costing more than the entire hood, it's quite worrying if the thing fails when out of production.

Customer service is poor when I tried to speak to them, line just rings and rings and rings until they hang up......8 minutes of your life wasted. Engineers don't make appointments and when they finally do, don't carry parts. I've been waiting 3 weeks now for a new fan motor! and over a month since I reported the problem.

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“Don't buy Baumatic”

★☆☆☆☆

written by on 02/02/2012

I purchased 3 Baumatic appliances for my new house . They were installed around July 2010 and came with 2 years manufacturers warranty. Afyter 4 months the double oven failed and Baumatic came out to replace a part that had shorted (the engineer told me it was actually potentially very dangerous!!!!). In Dcember 2011 the timer on the same appliance failed (so much for the Baumatic claim that their products are "quality"!!!!! I rang and arranged for an engineer to come out but the day before they cancelled and rearranged for the following week. I took time off from work but they didn't turn up (despite at least 5 phone calls by me to them and assurances that the engineer was "on his way") It cost me half a day's pay. Eventually the appliance was repaired and Baumatic promised me a further extension to the warranty of 6 months by way of an apology. They said it would come in writing.............I'm still waiting now and have sent over 10 emails and made a number of phone calls. USE BAUMATIC AT YOUR PERIL. Their product is not very good and their Customer Service is totally non-existent.

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Guest's Comment

Written on: 27/02/2012

i have also dealt with this company it has been going on for nearly six months and about 52 phone calls.i actually could not reccomend them at all.i have taken time from work and they came with the wrong part, in future i will buy from fenwicks where any problems they replace with a new appliance and i can have a good service.

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“Switch has failed and it is out of warranty, a poor...”

★☆☆☆☆

written by SAMEJ1990 on 05/04/2010

Switch has failed and it is out of warranty, a poor quality unit.

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“I WOULD DESCRIBE THE AFTER CARE OF THE BAUMATIC...”

★☆☆☆☆

written by on 25/03/2010

I WOULD DESCRIBE THE AFTER CARE OF THE BAUMATIC SERVICE DEPARTMENT NON EXCISTENT, I HAD PROBLEMS WITH MY COOKER HOOD, AS THE IMPELLOR DISINTIGRATED, CALLED BAUMATIC WHO PROMISED TO SEND A SERVICE ENGINEER, 3 WEEKS LATER WAS STILL WAITING THEN THEY SENT THIS OUTFIT CALLED AFTERCARE WHO HAD NO SPARE PARTS ON VAN WAITED ANOTHER MONTH AND STILL DIDN'T GET FIXED CALLED BAUMATIC SO MANY TIMES IN THE END I JUST GAVE UP, AND THEY SENT ME PART IN POST. THE SERVICE DEPT AND CUSTOMER SERVICES DEPT TOLD ME SO MANY LIES I WOULD NEVER BUY THERE PRODUCT AGAIN AND WOULD NEVER RECOMEND ANY OF THEIR PRODUCTS.

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“I Had a beautiful kitchen fitted with all the bells...”

★★☆☆☆

written by RubyStanley on 25/02/2010

I Had a beautiful kitchen fitted with all the bells and whistles including stone worktops and flooring. The only hitch is this extractor it just didnt work and Baumatic had to come and fit a new switch which took 4 working days. I would recommend Baumatic but not this model extractor.

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“I have owned this F60.2SS rangehood for just over 3...”

★★★☆☆

written by on 16/02/2010

I have owned this F60.2SS rangehood for just over 3 years now, unfortunately when just outside warranty period the light switch/button stopped working and the motor when on level 3 extraction now vibrates very noisily so cannot use at that level, but stainless steel casing still ok - just the main working parts inside do not hold out for long! So it looks good but not working too well. Original price good but parts expensive and electrican will need to fit the light switch part so he will add his cost too. Also hard to track down where to get parts in NZ and have to order and wait!! Very dissapointed, expected better value than this.

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“As a customer I fail to see that they are able to...”

★☆☆☆☆

written by dgami on 22/06/2008

As a customer I fail to see that they are able to deliver what is promised on their website. Poor after sales service. Engineers are not trained to the standards as their website describes. Buttons are not working and very noisy vibration noise due to parts not been fitted correctly or incorrect parts provided.Been over a month with cooker hood issue not resolved.

Service department - poor customer service training. Constantly having to call Baumatic to follow up on parts and book an engineer. No courtesy call from customer service team.

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“We went to Kitchen World and straight away I loved the...”

★★★★★

written by on 30/05/2008

We went to Kitchen World and straight away I loved the design of this Baumatic F60.2SS cooker hood for our planned kitchen make over. It stood in a box for 2 months but hubby put it up last weekend. It's great, looks the part and I will recommend this also for its price

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