Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 25/03/2013
Yes it smells. Tried everything; hot washes, washing machine cleaners, checking the hoses. No success. Leaving the door open is a must! The BIGGEST PROBLEM is the way it knots everything together. If it has arms or legs it is going to be knotted. Shirts are a nightmare. They come out in one big matted ball and it isn't a case of just separating them, I literally have to unknot them! I have tried different wash programs and I have even buttoned up the shirts and turned them inside out so the… Read Full Review
Written on: 22/01/2013 by donna2512 (1 review written)
iv had my machine for about 4yrs it has been very reliable, clothes do get smelly if left in the machigne over night but not after a few hrs like some peoples, i havnt ever had a mildew problem either and i also have never needed to put it on a boil wash to clean the machine. i love the child lock which stops my daughter changing the program half way through and i love how u can stop it when u like if u forget to put something in… Read Full Review
Written on: 09/12/2012 by welshgirl1979 (1 review written)
We bought ours about 18 months ago and have nothing but problems, like others mildew is a huge problem and also socks/underwear managing to escape the drum and end up in the pump, the machine has been apart approximately 10 times to remove items etc and now today is the final straw with the door seal coming away when on a wash !! We have always bought Hotpoints and have never had a problem until now and after this experience, never again !!!… Read Full Review
Written on: 10/04/2012
My Aqualtis looks like it has finally reached the end of its life after 4 years. At first I was very pleased with the machine - it was super silent, in fact I had to keep checking that I have actually turned it on. It has a very large drum which is obviously great if you have a family. Now for the bad points. Yes, the smell. I've never owned such a smelly machine. Hotpoint very kindly told me I needed to purchase their cleaning sachets, at a cost of £25 for two boxes. This does not… Read Full Review
Written on: 18/02/2012 by nikkiknowles (1 review written)
Easy to use,i use liquid in mine i found powder marks on the clothes several times unless i used the extra rince cycle,good size drum 9kg better for me with a bissy family,Not had any problems with smell,i do use it at least once every other day,i would recomend this machine… Read Full Review
Written on: 25/08/2010 by littlexangel (1 review written)
i also have the problem of the smell, it absolutly stinks, i do a boil wash at least once a week anyway and the machine is still really smelly, hotpoint dont want to know about the problem, so if you are thinking about buying this wasing machine, think again. apart from the smell it washes alright, but you have to be at home when you do your washing as when the wash has finished you have to take the laundry straight out of the drum otherwise it will stink and have to be washed again… Read Full Review
Written on: 07/07/2010
As with other people, I have had a problem with bad smells in the washing machine (Aqualtis). In fact, this happened in the first year and an engineer was called out and suggested I moved to a powder detergent (Ariel) rather than a liquid. He down loaded some latest software, I moved to a powder detergent. Several years down the line, I still have problems with it despite putting it on regular hot washes, putting bicarbonate of soda and bleach through it. No one else seems to have this… Read Full Review
Written on: 17/05/2009
Had this Hotpoint Aqualtis AQXXF149 since it was new to the market, no problems except with mildew on the door seal, even though we never shut the door when its not in use, however this could be down to us not using the boil setting from time to time. Never give any problems, does what it says on the tin… Read Full Review
Written on: 05/04/2009 by andycollis (1 review written)
The Hotpoint Aqualtis AQXXF149 is super silent in use - cant hear the machine washing - spin cycles are very quiet - wash results comparable to Miele machines. Quick wash is brilliant. Machine can be paused and the door can be opened after the cycle has commenced for that sock you dropped on the stairs..... Child lock and delay start are useful features. Large wash bag provided for duvets / pillows. Spin speed of 1400rmp appears more efficient than other machies of similar speed - reducing… Read Full Review
Written on: 01/07/2008
After 18 months, the pump on my Hotpoint Aqualtis AQXXF149 stopped and it look a very reliable local repair company a long time to source the new part.
Three months later, the whole thing has conked out after behaving erratically, refusing to switch off, putting the child lock on itself, etc.
Reading the other postings, having tried a selection of different wash cycles, detergents and fabric conditioners, I have now finally worked out what the mildew smell is!… Read Full Review
Written on: 15/04/2008 by Trisha H (14 reviews written)
I think this will probably apply to all Aqualtis models - for some reason the machine becomes smelly. Perhaps it gets water trapped in somewhere like the sump.
Trouble is, we didn't think to blame the washing machine for some time as it was new, and we'd never had any similar problems with other machines.
Searching for answers, I chanced on information from a washing machine engineer - this machine needs a boil wash monthly using bio enzyme powder such as Ariel. You can do this using whites… Read Full Review
Written on: 22/02/2008 by saracook (1 review written)
I wouldn`t buy another Hotpoint Aqualtis AQXXF149 because of a Mildew problem. Door seal was covered in foul smelling mildew after 1 year. Unable to clean properly and smell and more mildew is constant. Never had this prob before and don`t know anyone who has. My last machine lasted 10 years with no bother at all. That was a hotpoint too but my loyalties will go elsewhere now… Read Full Review
As rated by our community of reviewers
" Do NOT buy " Read More
Written by emsee1971
" I've owned this washer since Nov 2016. Should have returned when I ... " Read More
" Total rubbish " Read More
" The big disapointment " Read More
" Poor Design " Read More