Hotpoint Ultima WT960 Reviews

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★★☆☆☆
2.1
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  • Ease of Use

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Specification for Hotpoint Ultima WT960

Main Features
Type Free Standing
Loading Front Loading
Spin Speed 1600
Main characteristics
Weight Capacity: 6.99 Kg
Washer Type: Washer
Load Type: Front Load
Wash
Wash Presets: Wool, Wrinkle-Free, Soaking
Extra Settings: Quick Wash Mini Load
Spin Speeds: max. 1600 rpm
Washing Method: Drum
Convenience
Control Features: Digital Display Delayed Start Timer
Additional Features: Quiet Operation Child Safe
Efficiency
Energy Efficiency: A+
Wash Efficiency: A
Spin Drying Efficiency: A
Other Features
Exterior Color: White Gray
Other
Overall Depth: 57.99 cm
Overall Height: 84.99 cm
Overall Width: 59.51 cm

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“Scum on clean clothes”

★☆☆☆☆

written by on 12/03/2013

Whenever the clothiers go through a wash I would always wsh them again....there is scum on every wash, I've cleaned the drum several times and am getting fed up! My last hotpoint Aquarius had no such issues. Is it just mine or do others have the me problem, is there a way I can resolve it?

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Fedupwithhotpoint's Comment

Written on: 04/04/2013

I am having the exact same problem . I clean my drum often yet scum still appears ont he clothes. The smell is awful. All my whites are now grey.

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Cldell's Comment

Written on: 14/05/2013

This happened to me. Don't use liquid detergent, this is the scum and it sticks inside your door seal. Need to clean it out of the door seal and run some hot empty washes. I now use powder detergents in the drawer. Hope this helps.

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“It's going tomorrow and I'll be glad to see the back...”

★☆☆☆☆

written by julie0802 on 10/11/2011

I've had this machine for 3 years. I have 3 children so it does get hammered however I don't feel that this is any excuse for the mould growing around the drum and seal and the scum on the inside of the drum that goes all over the clean clothes!!! The mould appeared after just a few months and is impossible to get rid of. Hotpoint and Indesit refuse to acknowledge that there is a problem but so many people complaining of the same things means that there must be. I owned a Hotpoint 15 years ago which lasted for 1 year. I had it repaired at least 6 times in that year and I swore that I'd never buy Hotpoint again so it's my own fault. My new Zanussi will be with me tomorrow. It has cost more but you really do get what you pay for.

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“Have had this machine for at least 5 years. Constant...”

★☆☆☆☆

written by on 05/05/2011

Have had this machine for at least 5 years. Constant problems with mould in the draw and on seal have to regularly bleach draw. Tried using different types of detergent powder/liquids, in the draw and in the drum. Run regular 90 degrees wash, but doesn't help. Have to use 'thin, runny' fabric conditioner as otherwise it doesn't clear from draw and clogs up. VERY noisy when spinning, have to shut the kitchen door as so loud. On and off leaking. RUBBISH. I keep waiting for it to break down completely to justify buying a new one!

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“i have had my machine for nearly two years, and i see...”

★☆☆☆☆

written by on 14/04/2011

i have had my machine for nearly two years, and i see more of the engineer than i do of my husband, it leaked for six months, i have had at least three new mother boards, the draw builds up mildew and the smell if i dont run a boil wash evry month is awful. I have become a dab hand at hand washing and with a husband and three kids thats not fun. Waiting for teh engineer yet again to replace yet another mother board. the only things i do like are the wash size and the child lock. I have had hotpoint before the last one lasted 8 years this one wont make may at this rate.

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“I concurr with 95% of the above comments, have been...”

★☆☆☆☆

written by on 12/11/2010

I concurr with 95% of the above comments, have been meaning to change the bearings for a while now, but the machine is in constant use.
Even concord didn't make that much noise.

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“A washing machine is supposed to get your clothes...”

★☆☆☆☆

written by on 04/10/2010

A washing machine is supposed to get your clothes clean - right? This one doesn't, it just doesn't. Tried changing washing powder/liquid, doubling up the dose, putting powder/liquid in the dispenser, in the drum, both in the drum and dispenser, washing it through again, putting it on different washes, even a boil wash and they still don't come clean. It is nice and quiet, but to be honest, that's the only plus. I've read other reviews, and I've got mildew as well. Plus there's a funny smell around it. I clean it regularly, but the mildew comes back. It's a pile of rubbish, sorry I ever set eyes on it.

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“Always thought that Hotpoint were reliable machines -...”

★☆☆☆☆

written by MaureenRose on 21/09/2010

Always thought that Hotpoint were reliable machines - this model Ultima WT960 is the worst we have ever owned. No problem with mildew (we clean the machine!!) but parts failed and to make matters worse Repair Care have been unable to get machine working after 3 visits and five weeks!! Bosch or Miele (expensive but reliableare now my target. Goodby Hotpoint (should be rebranded "Whatsthepoint".

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“washing never smelt fresh yet when washed ,also build...”

★☆☆☆☆

written by gary parker on 06/11/2009

washing never smelt fresh yet when washed ,also build up of mildew around seal.over all very dissapointed would not recomend this machine to any one .over all it does not do the job it is ment to do

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“We have had the machine just over 2 yrs and have the...”

★☆☆☆☆

written by on 18/10/2009

We have had the machine just over 2 yrs and have the same problem of mildew buildup aroung the seal and in the detergent drawer. Hotpoint helpine have change number and we no go through to INDESIT who have said problem not covered in 5yr parts an labour warranty would have to pay £99 for labour and they would provide free seal - sooo nice of them. They had audacity to blame mildew buildup my use of liquid gel detergents (and liquid tabs) and have said there is nothing that can be done about this. Have always purchased hotpoint ish I ad known about this issue prior to purchase. From what I have read paying to replace seal will not help as problem will still be re-occuring - happy shopping

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“this is my second hotpoint and i should of learnt the...”

★☆☆☆☆

written by on 03/08/2009

this is my second hotpoint and i should of learnt the first time, its only 7 months old and sound like a train, my first the bearings went at 13 months old,, says it all really, they are not the cheapest on the market and i thought by spending the extra money i would get quality, but no,

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“Thought it was only me or the products I was using but...”

★☆☆☆☆

written by jo sharp on 01/11/2008

Thought it was only me or the products I was using but reading other Hotpoint Ultima WT960 reviews have same problem with mildew in the soap drawer. Also need to spin twice on most programmes, so not very energy efficient. Very disappointed wont be buying Hotpoint again.

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“Clothes I wash with the WT960 do not smell fresh when...”

★☆☆☆☆

written by camille0271 on 05/07/2008

Clothes I wash with the WT960 do not smell fresh when they are taken out. I have switched powders/conditioners. I see no suds when washing/spinning.

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387481_Michaelmc's Response to camille0271's Review

Written on: 31/07/2008

I am the not so proud owner of this model. I was sitting at home waiting for the Engineer's third visit (my wife refuses to listen to him anymore). We have complained that the "washed" laundry smells bad and have been advised that it was our drains. The Engineer even sold my wife some sachets to put through the washing machine and advised that she should regularly put bleach through on an empty wash cycle (I am sure that helps when it comes to warranty claims). I am horrified that we are not the only family who are having problems with this model (but it does make me feel that we are not crazy!). I think this model must have some design fault and is not fit for purpose in my view. I shall be showing the engineer these reviews as I ask him to take it away (he can keep repairing it forever, the more it costs them the better).

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“Our machine will now go to the scrapyard as it is only...”

☆☆☆☆☆

written by on 28/01/2008

Our machine will now go to the scrapyard as it is only 18 months old and has been a nightmare from the day it was bought.
we will never purchase Hotpoint again.

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