Written on: 19/03/2013
Ordered a kit at the chelsmford branch, they were doing an offer on a lens kit but didn't have one of the lens's in stock, they happily ordered it for me & took the full amount and I was told to expect delivery within the week. Called them a week later and they were going to call me back no one bothered calling, so I called again to be told they had no idea when they were getting the delivery! Very helpful indeed! All they could offer was a part refund so I could go elsewhere and order,... (read more)
Written on: 12/03/2013
I went to Wells st branch ready to purchase an expensive lens. The salesperson didn't seem at all interested and instead continued to unpack some bags . I asked him about the availability of the lens and was met with a snotty , haughty reply, that they hadn't stocked that lens as it wasn't popular. When I advised him that it was on their website , he replied that they don't have the same stock?! He was only interested in selling the more expensive L series version of the lens , which he... (read more)
Written on: 03/03/2013 by anon08
I went into the London store 3 weeks ago to look for a camera. The man who assisted me was helpful but not all that knowledgeable about basic digital camera specs. I ended up buying a camera somewhere else. I went back to Camera World London to look for a lens for my new camera and got a different middle-aged guy who was downright abrupt in his manner, rude and just plain unhelpful. I asked to see a few lenses and by the third lens he was clearly irritated about having to do his job so I... (read more)
Written on: 02/03/2013
Great service! What more can I say.....except I would recommend Camera World to a family/friend as they are friendly and knowledgeable about the products the are selling. Well done Camera World as the market is tough out there and you take customer service seriously! (read more)
Written on: 23/05/2012
At the moment I am waiting delivery of lightroom 3 from Camera World, I called to query the time it has taken and was informed "we have no outstanding software for delivery" when I askede when it was despatched I was informed that there were no records available as they are filed as soon as the transaction has been paid, so he could not tell me. When I remarked this was the third time I have purchased goods from them and the third time there has been a delay I was told "well the post office... (read more)
Written on: 17/05/2012 by Diles
I wasn't put off by some of the reviews I read but applied some caution and made sure all my details were correctly entered when ordering and phoned the shop before hand to make sure there was a normal human being at the end of the line! I also checked the items were UK stock and confirmed the price too. Ordered around lunchtime, received a prompt text telling me my order was confirmed (nice touch) with the courier details included and the chance to change the delivery date by replying with... (read more)
Written on: 21/11/2011
I recently popped in to Camera World in Chelmsford to pick up a Nikon D90 that they had advertised at a good price. When I got there, the salesperson suggested I looked at a second-hand one as it was much cheaper and was in mint condition and had a box too. I saved appx 30% on the new one and was completely satisfied as the camera was like new anyway! The staff were very helpful and knowledgeable and they even offered me a cup of tea whilst I was there! I would definitely use them again and... (read more)
Written on: 14/09/2011
I was thinking about buying a compact system camera for some macro work and some shots of my children. I called the shop beforehand and spoke to a member of staff who spent half an hour on the phone explaining to me the differences between the cameras and helped my to choose the 60d. He invited me to the shop which, despite being very busy, he was able to take the time to show me a selection of cameras, including some from Nikon, and offered me a range of lenses. I only wanted to spend a... (read more)
Written on: 16/08/2011 by TonyHillcrest
I attempted to order a Nikon D5100 Ultimate Travel Kit for £1,007.00 using Cameraworld website. I filled out the form and put in my credit card details then I was directed to the security process with my own credit card company. The next message that came on my screen was that the card had been declined and that I should contact my credit company. Following this I then proceeded to ring my credit card company to find out why the credit card had been declined. The credit card company... (read more)
Written on: 01/08/2011
These guys were rubbish from start to finish. The first guy I got on the phone told me they had the camera in stock (Nikon D3100), that he would put one aside for me, and that they closed at 5.30pm. After looking at their website, I noticed that they closed at 5pm - when I rang to check, they said that in fact they normally close ten minutes before their official closing time of 5pm! So I spent 40 mins racing into central London (we wanted to use the camera that same night) and got there... (read more)
Written on: 25/11/2010
I ordered a Nikon D7000 and thought it would take ages before I got one. Even then I thought when they did, they would play with it first. But it came in and I collected it on the same day. They were really honest about the delays but had such great service and evven had some freebees for the camera.
Rally knowledgeable and blinding service. Will be going back for everything for my camera from now on. (read more)
Written on: 18/10/2010
Very helpful and knowledgeble staff... I'm not an expert so I really trusted them! I just wanted to buy a compact camera, cheap and easy to use BUT that takes good quality pictures and that's exactly what I got.. The camera I bought it's great and I would really recommend it to everybody... (Nikon Coolpix S3000) (read more)
Written on: 12/10/2010
I often shop, or at least browse, here (the Chelmsford branch), and the staff are always friendly and helpful. When I needed a new camera bag, it was the obvious place to go as they have such a wide range to try out, from Lowepro, Crumpler, Tamrac, Kata and Domke. Gave me a great opportunity to try them all out and see what suited my gear the best.
As I knew I needed the bag, I'd asked for gift vouchers from Cameraworld for my birthday too, which eased the 'pain' of purchase!
Pricewise,... (read more)
Written on: 11/10/2010
Excellent First Class Service From A First Class Company.
Dave Read (read more)
Written on: 11/10/2010
Great Value and great Service..
Staff very well informed of the product I was buying and made and extra effort to explain all the functions of the camera to me.
manager's discount was also offered and free case was also given.
I cannot recommend this shop enough.
the shop was very well presented and all the staff were helpful.
Written on: 10/10/2010
I regularly use Cameraworld and they are always very friendly and helpful.
All the guys in the shop know what they are talking about and have advised me all the way through since I first became interested in photography. From my first Nikon to my now very lovely prized possession.
If you are into photography and want good advice as well as good prices. Give these guys a call. (They do part exchange too).
Written on: 09/10/2010 by Steve Sainsbury (1 review written)
I've been researching a new camera purchase for the last week or so, but still couldn't ultimately make up my mind which model to go for. After, telephoning the London Cameraworld store and receiving fairly useful advice, I still couldn't make up my mind. So on a visit into town this week I decided to pop into the store. It wasn't as large as I was expecting, and seems to be constantly busy with customers, but after a quick browse I had a very informative chat with one of the sales staff... (read more)
Written on: 09/10/2010 by dsitwell (1 review written)
This is a shop for REAL photographers. Their knowledge, experience, expertise and overall value for money proposition is without doubt, the best in the business. I like their style, their attitude, their range, their prices and most of all these people are photgraphers and they know what they are talking about. For everything Canon, Nikon, Panasonic, Samsung, Leica, Pentax, Kodak and more, Cameraworld is all you need. I recommend them without hesitation as the best in the business.... (read more)
Written on: 09/10/2010
Such a breath of fresh air to find a shop with staff who actually know their products and want to help you! I would definitely recommend CameraWorld to my friends and family.
The shop layout is so user friendly and if you cant find what you're looking for the staff are eager to help you find it. (read more)
Written on: 08/10/2010
Fantastic!! Such a bargain and brilliant service! (read more)
Written on: 08/10/2010
The owner Mr Mitchell is a very respectable saleman. I like his all round general manner and he is a very smart mature man. It was very good customer service from start to finish and he tailored my product the product offering according to my needs. (read more)
Written on: 08/10/2010
I went to cameraworld in London to get a new Epson Stylus PX720 printer which I saw advertised on thier website. They didn't have it in stock at that time, but said they could arrange to have it delivered in a few days. I waited for a few minutes to sort it all out, paid for it, and went home. Even though the man there told me it would be a few days, it arrived the following day by courier. I was stunned. I wasn't expecting it this fast and they were impressed with thier service. Got... (read more)
Written on: 22/09/2010
First vist to the Chelmsford shop, was very promasing with intrest and help from the salesman.
BUT when it came to placing an order over the phone, they couldn't be botherd to even return my call after checking delivery with Nikon. When I called back I was told to buy elsewhere as they could not even get a delivery date. So I spnt my £2800 elswhere and have just spent anouther £1100 elsewhere. They obviously dont need your money so I would recommend buying from somone who will give you... (read more)
Written on: 26/08/2010
I ordered a lens, and paid an extra £14.99 to have it couriered the next day as I needed it urgently for work.
The next day came and went, "It'll be there soon" they said every time I phoned them. After four more days of phoning they responded "Oh, well we don't actually stock that item, it'll be a couple of months until it's in, but we'll hang on to your order for you" Oh how kind.
Avoid at all costs, especially if you need something urgently. (read more)
Written on: 09/08/2010
Although I have bought equipment from Cameraworld via mail order in the past and had been happy with the service, a trip into the Wells Street shop in central London has left me with a different impression altogether. After going into the (small) shop, despite me hanging around looking at the displays for several minutes the staff all seemed disinterested in actually speaking to me as a potential customer. When I did speak to somebody (interrupting whatever extremely important task they were... (read more)
Written on: 05/06/2010
bought a corbon fibre triod it was not suitable, no problem changing for,a better model. had new model it was faulty a very quick exchange ,all in all very good service, very helpful young lady at cheltenham top marks (read more)
Written on: 14/04/2010
I ordered the lens on a Friday night and it arrived the following Tuesday. Lens was exactly as advertised and at a great price. The only very minor negative was the lack of a confirmation e-mail to say the lens had been dispatched. All in all I would happily recommend cameraworld. (read more)
Written on: 26/10/2009
Having given Cameraworld in Chelmsford many chances to prove they are a good, helpful shop I am dissapointed to say I will not be buying in there again. Each time I leave I feel annoyed. I had some problems with a lens but instead of actually listening to me they treated me like an idiot, didn't believe there was anything wrong with it so had not actually tried testing it out properly as suggested. They eventually agreed to order in a new one. Then the assistant said, I know theres nothing... (read more)
Written on: 03/01/2009 by nicolaseymour (1 review written)
I was unhappy with the camera I bought and they were very unhelpful, they told me the camera was fine and assumed it was me who could not use it which is not true. I told them I thought the picture quality was bad and took the camera back to them with all original parts and the only reason they could find not to exchange was that I had torn the plastic bag the camera was packed in. Ridiculous!! (read more)
Written on: 25/01/2008
I would definately recommend CameraWorld to others for good prices and a speedy and efficient service. I ordered an Epsom R2400 printer via their website and received an email to confirm the order. I ordered it at 4pm on a Tuesday and was gobsmacked when it arrived the very next morning all safe and sound. Top marks CameraWorld and great prices too. (read more)