Camera World Reviews

Click here if this is your business
★★★☆☆
3.5 / 5
62% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
Camera World - Ask a question now

Media Gallery for Camera World

Camera World

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Five star product and service”

Written on: 26/10/2014

Bought a used "as new" lens from Cameraworld at a price only little higher than ebay auctions, but with a 6-month shop warranty. The free delivery was outstandingly fast and trackable right to my door. 100% satisfied, and I don't normally say that!Will certainly use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Totally ignored”

Written on: 24/08/2014 by Marshallev191 (1 review written)

Having found and read through their web site blah, I filled in the enquiry form for some equipment,around £2k worth. No reply after 4 days despite emailing them to request a reply. Several days later, still no reply. Do these people never read reviews? Waste of time and space. Avoid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware”

Written on: 21/03/2014 by Lukes11 (1 review written)

Bought a very expensive camera. Assistant had a blank vacant stare, not knowledgeable at all about this particular Camera or seemingly anything at all !! Seemed very reluctant to talk, almost if I was interrupting something. Very very off putting . Nevertheless I purchased and three days later sent it to repair centre under warranty. Decided to deal direct with Camera manufacturer instead of Camera World. Never again will I deal with these people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dreadful Service”

Written on: 18/02/2014 by Squazle (1 review written)

I ordered a Domke bag, they called to say it was out of stock and would be 1-2 weeks max. I ended up chasing them over two weeks later and was told they would look into it and call back, they never called back, I chased the following day and they were very unhelpful and said it would be another few days at least which then became a week! Rude and unhelpful, apparently the website isn't linked to a stock system and this is in the Terms and Conditions, they guy actually said "if you do a bit of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“250 miles for what?”

Written on: 05/08/2013 by Middletonduff (1 review written)

This is the second visit to Camera World. They speak of their knowledgeable friendly approach. So my initial purchase was for a small filter. The filter was bought without even an acknowledgement. " I have travelled from Manchester to see what your operation was about" I said, hoping for some encouraging conversation to help make my mind up about parting with some serious money in the coming months. The blank expression and the pause for over 3 minutes when I broke the silence to ask for a bag… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bstore's Response to Middletonduff's Review

Written on: 12/10/2013

What makes people think they have the right to a discount..? What makes you special, what about the 100's of other people that spend a lot more than you. Its a shop not a boot sale!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Middletonduff's reply to Bstore's Comment

Written on: 12/10/2013

I expect nothing. But, that said as a shop owner I also aware that one of the ways to encourage regular business is to at times price match and make your customer want to come and do
More business with you. That way you gain customer loyalty even if your price is a little higher at times. Also a smile and I'm glad you have chosen my shop to come in. It doesn't matter if you come 30 feet or 18000 miles to come to my shop, the service you provide should make a customer want to spend.
That didn't happen here, nor did it happen on my last visit. I thought you would know this, but I guess that's why your just a "B"Store and not an "A".

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Canon EOS600D Kit Online order”

Written on: 07/06/2013 by nuttydogs (1 review written)

Ordered the Canon EOS600D with Sigma 70-300mm telephoto Zoom lens Kit. I received a phone call with the bad news that the zoom lens was out of stock followed by the good news that they would send the model up for the same price. Kit arrived next day within a 1hr time slot - brilliant. The assistant I spoke to was really nice and polite and I can't fault him. Would I go back to them - YES, would I recommend - YES. Currys were offering the same kit and between reserving one and arriving at the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very poor service”

Written on: 19/03/2013

Ordered a kit at the chelsmford branch, they were doing an offer on a lens kit but didn't have one of the lens's in stock, they happily ordered it for me & took the full amount and I was told to expect delivery within the week. Called them a week later and they were going to call me back no one bothered calling, so I called again to be told they had no idea when they were getting the delivery! Very helpful indeed! All they could offer was a part refund so I could go elsewhere and order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not helpful”

Written on: 12/03/2013

I went to Wells st branch ready to purchase an expensive lens. The salesperson didn't seem at all interested and instead continued to unpack some bags . I asked him about the availability of the lens and was met with a snotty , haughty reply, that they hadn't stocked that lens as it wasn't popular. When I advised him that it was on their website , he replied that they don't have the same stock?! He was only interested in selling the more expensive L series version of the lens , which he dubbed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid!!!”

Written on: 03/03/2013 by anon08 (1 review written)

I went into the London store 3 weeks ago to look for a camera. The man who assisted me was helpful but not all that knowledgeable about basic digital camera specs. I ended up buying a camera somewhere else. I went back to Camera World London to look for a lens for my new camera and got a different middle-aged guy who was downright abrupt in his manner, rude and just plain unhelpful. I asked to see a few lenses and by the third lens he was clearly irritated about having to do his job so I walked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service!”

Written on: 02/03/2013

Great service! What more can I say.....except I would recommend Camera World to a family/friend as they are friendly and knowledgeable about the products the are selling. Well done Camera World as the market is tough out there and you take customer service seriously!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“mamiya rz67”

Written on: 14/09/2012 by stevea814 (1 review written)

thank you to salesperson at cameraworld[wells st] for youre kind service and aftersales.camera is execellent and will be visitting again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“consistently poor service”

Written on: 23/05/2012

At the moment I am waiting delivery of lightroom 3 from Camera World, I called to query the time it has taken and was informed "we have no outstanding software for delivery" when I askede when it was despatched I was informed that there were no records available as they are filed as soon as the transaction has been paid, so he could not tell me. When I remarked this was the third time I have purchased goods from them and the third time there has been a delay I was told "well the post office is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Every retailer has a couple of bad reviews!”

Written on: 17/05/2012 by Diles (1 review written)

I wasn't put off by some of the reviews I read but applied some caution and made sure all my details were correctly entered when ordering and phoned the shop before hand to make sure there was a normal human being at the end of the line! I also checked the items were UK stock and confirmed the price too. Ordered around lunchtime, received a prompt text telling me my order was confirmed (nice touch) with the courier details included and the chance to change the delivery date by replying with a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Why buy new when SH is much better value?”

Written on: 21/11/2011

I recently popped in to Camera World in Chelmsford to pick up a Nikon D90 that they had advertised at a good price. When I got there, the salesperson suggested I looked at a second-hand one as it was much cheaper and was in mint condition and had a box too. I saved appx 30% on the new one and was completely satisfied as the camera was like new anyway! The staff were very helpful and knowledgeable and they even offered me a cup of tea whilst I was there! I would definitely use them again and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Proper Time spent”

Written on: 14/09/2011

I was thinking about buying a compact system camera for some macro work and some shots of my children. I called the shop beforehand and spoke to a member of staff who spent half an hour on the phone explaining to me the differences between the cameras and helped my to choose the 60d. He invited me to the shop which, despite being very busy, he was able to take the time to show me a selection of cameras, including some from Nikon, and offered me a range of lenses. I only wanted to spend a few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“dont buy online from Cameraworld”

Written on: 16/08/2011 by TonyHillcrest (1 review written)

I attempted to order a Nikon D5100 Ultimate Travel Kit for £1,007.00 using Cameraworld website. I filled out the form and put in my credit card details then I was directed to the security process with my own credit card company. The next message that came on my screen was that the card had been declined and that I should contact my credit company. Following this I then proceeded to ring my credit card company to find out why the credit card had been declined. The credit card company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Utterly rubbish service”

Written on: 01/08/2011

These guys were rubbish from start to finish. The first guy I got on the phone told me they had the camera in stock (Nikon D3100), that he would put one aside for me, and that they closed at 5.30pm. After looking at their website, I noticed that they closed at 5pm - when I rang to check, they said that in fact they normally close ten minutes before their official closing time of 5pm! So I spent 40 mins racing into central London (we wanted to use the camera that same night) and got there 10… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered a Nikon D7000 and thought it would take ages...”

Written on: 25/11/2010

I ordered a Nikon D7000 and thought it would take ages before I got one. Even then I thought when they did, they would play with it first. But it came in and I collected it on the same day. They were really honest about the delays but had such great service and evven had some freebees for the camera.
Rally knowledgeable and blinding service. Will be going back for everything for my camera from now on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very helpful and knowledgeble staff... I'm not an...”

Written on: 18/10/2010

Very helpful and knowledgeble staff... I'm not an expert so I really trusted them! I just wanted to buy a compact camera, cheap and easy to use BUT that takes good quality pictures and that's exactly what I got.. The camera I bought it's great and I would really recommend it to everybody... (Nikon Coolpix S3000)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great price and excellent service!”

Written on: 14/10/2010

great price and excellent service!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview