Debt Free Direct Reviews - www.debtfreedirect.co.uk

★★★★☆
4.3 / 5
697
86% of users recommend this
  • Value For Money

Summary

"Debt Free Direct provide advice on the widest range of debt solutions on the market without obligation from consumers to progress with a solution. Their specialist debt advice and solutions are based on individual circumstances and advice is in accordance with DEMSA & OFT code of conduct. Depending on which debt solution is most appropriate they can...
  • Reduce debts into a monthly payment that's affordable to you
  • Write off what you cant afford to repay
  • Deal with your creditors"

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Latest Reviews

★☆☆☆☆

“Horror of horrors”

Written on: 19/02/2016 by arNewton22 (1 review written)

So many misleading statements. They have taken - for themselves - most of the money that has been paid into the account. They have also tried to add 20K in charges. They told me the court had ordered this. Do not trust this company. They only want your money and will attempt anything to pay off only a little of your funds to your creditors They also introduce you to a company that will attempt to get your PPI back. This is a sister company. Do not use them! LEAVE THIS COMPANY ALONE CLOSURE… Read Full Review

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★★☆☆☆

“SLOW CLOSING”

Written on: 21/12/2015 by forestdene (1 review written)

Took a long time to sort out what was left that had to be paid, as IVA went on for 73 months and errors in the records, eventually got sorted after writing a review on trustpilot. Completed the IVA Mid 2015, asked when I would receive closure certificate, they responded can take upto 4 months, which some debt companies believe is excessive. Still waiting for an update after numerous emails that auto reply in busy periods will respond in normally 5 days, not happening and cannot contact them… Read Full Review

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★★★★★

“really helpful glad i spoke them”

Written on: 08/12/2015 by 162Watson (1 review written)

I was struggling with my debts and spoke to debt free direct who helped me with my finances expenditures with me i and discussed an iva with me that was affordable for me I find them really helpful and understanding of my circumstances really glad and grateful to them for helping me find the right path for me and for the guidance and support I was given… Read Full Review

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★☆☆☆☆

“Never trust debtfreedirect”

Written on: 30/11/2015 by JavierChilders (1 review written)

Having entered into a iva with debtfreedirect, initially all was fine no more stress etc but nearly three down the line I started to get suspicious about what was happening to all the money I was paying, continually ask for statements as to how much was going to my creditors which I never ever got, they kept being avasive and lying, kept cutting me off when I was ringing them, the actual stress and distress was worse than when all the creditors were on my back, overall after paying in four and… Read Full Review

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★★★★☆

“stress free”

Written on: 27/10/2015 by Gauge231 (1 review written)

in a much better place now debt free direct helped me to regain control of my finances ..a big big relief .they were understanding nd friendly nd above all helpful… Read Full Review

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★★★★★

“So far so good. Peace of mind & back in control.”

Written on: 09/10/2015 by Willowl442 (1 review written)

At first it's a lengthy process but then you have to expect this as they need every detail to put you back in control of your finances. Extremely courteous and understanding on which for me was an embarrassing time in my life not to mention stressful. Everyone was great from start to finish but do your homework and get yourself set up and get your life back kn track. I had quite a large debt which was controlled but getting out of hand so for me personally I'm hopeful and feeling much brighter… Read Full Review

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★★★★☆

“Ok in the end!!”

Written on: 03/10/2015

The starting up process was disjointed and many questions where repentantly asked.I was switched more than one contact who asked the same questions Evenualy the conclusion was very good and over all I am happy… Read Full Review

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★★★★★

“great iva”

Written on: 02/10/2015 by cumminslandrover (1 review written)

Just came out of my iva No problem at all All went fine no hassle A great company and will recommend to people I hear that need advice… Read Full Review

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★★★★★

“Weight off my shoulders”

Written on: 27/09/2015 by Duncanbq1991 (1 review written)

Couldn't be more helpful, told them exactly every little details and can hopefully now start to get myself back together. the person I dealt with in particular was fantastic and made sure every penny could be accounted for… Read Full Review

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★★★★★

“Deft Free Direct put us at ease.”

Written on: 24/09/2015 by LilyO (1 review written)

Before finding Debtfree Direct, we originally went for an IVA with another company. I found the process of giving information tedious as well as time consuming. With Debtfree direct I felt at ease as soon as I had spoken to the advisors. The process was clearer and more professional than the previous company and was sorted within a matter of weeks rather than a few months! We loved the fact that everything was straightforward and all relevant options were given to us so we could make an… Read Full Review

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★★★★★

“Life Changing”

Written on: 23/09/2015 by ggFitch209 (1 review written)

I cannot being to tell people how DFD have changed my life. They are the most professional and skilled company I have used. I used quite a few companies and each one failed. DFD where my last chance before bankruptcy and they did a superb job. They were helpful all the way though and the staff are so freindly and understanding. Thank you DFD you have changed my life… Read Full Review

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★★★☆☆

“Communication”

Written on: 13/09/2015 by 366McGrath (1 review written)

Poor communication and lack of response on e-mail and phone no better. I have 4 years left about submit a review with bills that have gone up but income hasn't see if it will reduce my £350 which I'm struggling with… Read Full Review

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★★★★★

“Outstanding and so helpful”

Written on: 11/09/2015 by Smackajack101309 (1 review written)

I can't believe how helpful they all are at dfd I was a bit dubious at first when a friend told me but from the first phone call to the last phone call they put my mind at ease… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 31/08/2015 by 2Emery (1 review written)

Had I known how inefficient and misleading they were I would never have gone with them. They leave out the most important information when you are probably at your most vulnerable. Please make sure you know what you are getting into. They also use with a PPI claims company who are equally inadequate. Please also do not expect your phone calls to be answered in less than approx 40 minutes… Read Full Review

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★★★★★

“They where very helpful and took time to explain each step”

Written on: 30/08/2015

Thank you guys for your dedication and your great services… Read Full Review

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★★★★★

“Straightforward no fuss guidance”

Written on: 25/08/2015

Talked me through my options. Once a decision was made which wasn't hard! I was walked step by step through the process. Totally painless! Stellar service!… Read Full Review

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★★★★★

“Absolutely Brilliant would highly recommend PERFECT”

Written on: 20/08/2015 by Kenney1956 (1 review written)

I would highly recommend this service to anyone who is struggling and worrying where money is concerned. My options were Bankruptcy or IVA I decided on the IVA Adi wanted to pay my way out of my mess. I saw the advert on Facebook and I admit I was sepitcal about it was it a ligitable product and service but WOW the whole thing has blown me away. From the very first contact it has been fast easy and stress free. Everyone I spoke to was lovely so friendly and helpful nothing was too much… Read Full Review

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★★★★★

“Best company to help people out of their debt”

Written on: 14/08/2015 by 1960Bennett (1 review written)

I am very happy with the way IVA or debt free direct company handle things from beginning to the end. Please I am inviting other people to to follow the same step to resolve their debt issues. This company always answer any questions you will have in mind regarding your debt regardless how many companies and how much you own them. They even give you freedom to contact them and to who you prefer discuss your matter… Read Full Review

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★☆☆☆☆

“Nightmare”

Written on: 13/08/2015 by MichaelaLevesque411 (1 review written)

These people are a nightmare to deal with. Numerous unsolicited e mails, wrong advice and totally incompetent. Numerous hours on the phone on hold… Read Full Review

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★★★★★

“Absolutely fantastic service ”

Written on: 13/08/2015 by Jaidynd224 (1 review written)

Absolutely fantastic service with you all the way to lifting your burden and giving you freedom to live again with peace of mind… Read Full Review

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