Debt Free Direct Reviews - www.debtfreedirect.co.uk

★★★★☆
4.3 / 5
668
87% of users recommend this
  • Value For Money

Summary

"Debt Free Direct provide advice on the widest range of debt solutions on the market without obligation from consumers to progress with a solution. Their specialist debt advice and solutions are based on individual circumstances and advice is in accordance with DEMSA & OFT code of conduct. Depending on which debt solution is most appropriate they can...
  • Reduce debts into a monthly payment that's affordable to you
  • Write off what you cant afford to repay
  • Deal with your creditors"

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Latest Reviews

★★★★★

“Lovely friendly people who listen as well as advise ....”

Written on: 18/04/2015 by JulianHarris154 (1 review written)

Lovely friendly people who listen as well as advise . I felt relieved and happy after knowing that someone is listening to me and making their priority to help me x I would recommend to family and friends x… Read Full Review

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★★★★★

“very helpful and understanding, they are there when...”

Written on: 16/04/2015

very helpful and understanding, they are there when you need them, also good when you email them. really happy i used them… Read Full Review

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★★★★★

“what a service”

Written on: 15/04/2015 by 171King (1 review written)

I couldnt believe how easy debt free direct changed my life. I went from being worried sick to being in safe hands and worry free. All staff are helpful and very understanding. I would recommend. The process from the first phone call to when everything was set up was amazing. I wish I had called earlier.There was nothing I didn't like about the process. Thank you for all your help and getting me and my family back on track and having a brighter future… Read Full Review

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★★★★★

“Excellent ”

Written on: 09/04/2015 by xhSerrano41 (1 review written)

they have provides me excellent service and they been going through every single details which very helpfull to me thanks… Read Full Review

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★★★★★

“IVA”

Written on: 01/04/2015

From start to finish the service I received was excellent, staff were very polite and helpful in every stage… Read Full Review

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★★★★★

“Fantastic!si highly recommend! ”

Written on: 31/03/2015 by Sutton94 (1 review written)

Debt free direct have been fantastic from the very first phone call I made to them! After trying a number of debt helplines debt free direct are by far the best!they offered me brilliant advice and have got my plan set up really quickly and have been so helpful and reassuring in the process! I now feel like a huge weight has been lifted thanks to debt free direct!!!… Read Full Review

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★★★★★

“Huge Relief Thanks to Debt Free Direct ”

Written on: 24/03/2015 by Dobsonlt245 (1 review written)

My husband and I have just received the call to confirm our IVA is going ahead and I can't tell you how huge the sense of relief is. It feels as though a huge weight has been lifted but that we're still taking responsibility for our financial decisions. Debt Free Direct staff were amazing from the very start of the process and we were kept informed at every stage. Everyone was friendly throughout our dealings and at no point did we feel judged about our financial situation. Just a brilliant… Read Full Review

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★★★★★

“Advice and experience”

Written on: 01/03/2015 by Diana405 (1 review written)

Debt Free Direct, were fantastic in helping me sort out my finances. I gave them my details and then signed some forms after having their services explained to me and left the rest to them. They are very afficient and polite and try to help in anyway they can to get the best for you. I have entered into a IVA programme with them and would recommened others to do the same… Read Full Review

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★★★★★

“wow I feel better”

Written on: 27/02/2015 by MaribelDavis304 (1 review written)

How much better do I feel answer is quite simply fantastic .I can honestly say that there's a weight taken off my back and I can get on with my life and not worry about who's knocking at my door .you are not alone with debt free direct .They will help you find a solution to your worries .the hardest part is just plucking up the courage to admit you need help With your finances .so go on you can do it .they do the hard bits you simply make a call… Read Full Review

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★★★★★

“Wow”

Written on: 20/02/2015 by JennyRoach446 (1 review written)

I im so happy that debt free is helping me to get my life back I so thankful for all the help I can get and thank you again this is one off best day in my life wan I get this call and want ok for me you all work hard for me I like it this will make definition… Read Full Review

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★★★★★

“Excellent service ”

Written on: 19/02/2015

The help and support off everyone at debt free direct has been fantastic. They gave me all my options and helped me make the right decision for me and my family. It has been a very upsetting time for me and i could not sleep at night and I am asthmatic so the stress and worry has not helped. Now with the help and support off debt free direct I am now going into a IVA. It feel like a huge weight as been lifted off my shoulders. Not only do they offer advice about how to resolve your debt they… Read Full Review

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★☆☆☆☆

“liars and rip off merchants”

Written on: 09/02/2015 by LuzBrown (1 review written)

After initially being told they don't touch your home they are now insisting I apply for equity release which will leave me trying to find money to pay my interest only mortgage next year. After seeing a recent credit report I see that a couple of my creditors balances have actually increased. I should have definitely checked out other options before going with DVD but being desperate I feel I've been taken advantage of by this company… Read Full Review

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★☆☆☆☆

“Avoid like the plague!”

Written on: 31/01/2015 by 402Carey (1 review written)

We made the mistake of signing up for a joint IVA, prior to this things had gone ok with a debt management plan, firstly they don't tell you that they take their fees first, plus an annual cut for bank account fees, when you get into difficulties they drop you like a stone. Dud to loss of my job they firstly wanted to know if their was any redundancy payment, because if there was they wanted it all, secondly they will happily convene a meeting if creditors at a cost of £500 to your account… Read Full Review

Fujitsupoo's Comment

Written on: 04/02/2015

Shocking Company will rip you off and you will get in much more debt! BEWARE

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★☆☆☆☆

“Debt Free Direct Terrible Custoimer Service”

Written on: 05/01/2015 by 194Abernathy (1 review written)

After waiting 18 months to receive my Certificate of Completion (Debt Free Direct blamed PPI, PPI blamed DFD etc.), I noticed 8 months after that I was still on the Insolvency Register. I called to ask them why and they assured me that they had sent all relevant paperwork to the Insolvency Register, the lady managed to advise this of me despite of not asking my name, address, policy number etc. The lady then advised that DFD do not follow up either and it was down to me to get it sorted. I… Read Full Review

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★☆☆☆☆

“worst thing i ever did”

Written on: 22/12/2014 by usJordan136 (1 review written)

Paid my last payment two and a half years ago and still no final paper work. Been one excuse after another. Fast enough of taking my money?????????.kept to my side of the deal??????. If I new then what I know now would of kept well clear… Read Full Review

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★★★★★

“Fantastic understanding company! we now see a light !...”

Written on: 17/12/2014 by vbMaldonado480 (1 review written)

We are absolutely thrilled with the service we now have our finances on track and see a light. A massive weight has been lifted. Thank you so much we are so grateful. Kind Regards. Kate and Rob… Read Full Review

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★★★★★

“reassuring and friendly ”

Written on: 15/12/2014 by welcome-tracy (1 review written)

Made my life less stressful and every day its getting easier. They know what they are talking about. Helpful. Non judgemental. Easy to talk to friendly. Best thing I've done is use this company and would recommend them. Thankyou… Read Full Review

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★☆☆☆☆

“lazy, useless, robbing .......”

Written on: 12/12/2014 by Prince443 (1 review written)

STAY WELL CLEAR, they have made our lives hell!… Read Full Review

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★☆☆☆☆

“wouldent bother”

Written on: 26/11/2014 by DestineyBarton (1 review written)

had an IVA 10 years ago with DFD and completed after 5 years. 5 years later we are now being chased for debts that were a part of the IVA and were supposed to be written of. After taking proper advise we realied DFD had not sent us the completion certificate. After asking them multiple times and after being told it had been sent it still didn't arrive. We have no contacted the FOS who have been told DFD are struggling to find our paperwork!! They offer poor advice and poor service are quick to… Read Full Review

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★☆☆☆☆

“dfd can seriously damage you health”

Written on: 16/11/2014 by Fagansf1948 (1 review written)

we took out our iva 5yrs ago never missed a payment or had increse in our expenditure.because we did not want to jedrodise the outcome.march we stopped payments we was told too.weeks later we ask for completion citiffacat only to be told held up because of ppi which they already had.they claimed 3 was lost in post.then they owend upto receving one.we where told it would be another up to 6 months because crediters had to send there release forms.now they have come back claiming they have not had… Read Full Review

Redstellaartois's Comment

Written on: 16/12/2014

Ditto, they claim they haven't received any of my annual review documents!!

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