Quidco www.quidco.com Reviews
Latest Reviews
★★★★☆
“Worth it a try”
Written on: 27/04/2013 by Shanpaull
It's a great idea to use Quidco if you shop online anyway as the cashback you get is a bonus. It's really surprising how much money you can save. The only reason I have given 4 stars and not 5 is that the odd company is slow in paying but Quidco will chase this up for you if you are concerned. Don't wait, give it a try - you can just have a look if you want, without committing to buying initially - be shocked by how much YOU can save! (read more)
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★★☆☆☆
“Quidco Have Gone to Pot!”
Written on: 15/04/2013 by jasoncooke93 (31 reviews written)
I've promoted Quidco heavily over the past few years, spending a good £3K through them after having shocking service with TCB. But, Quidco are starting to decline more and more sales including some big names such as Dell. Personally I hold the cash-back sites responsible when they decline a payment and I don't believe in hiding behind the retailer. If you advertise a cashback deal Quidco and don't pay up, it's false advertising, period. It's time for virtual businesses to be treated under... (read more)
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★★★☆☆
“So Far so Good”
Written on: 06/04/2013
Been with Quidco for 2/3years now... Overall satisfied as i've managed to save a considerable amount which i wouldn't have otherwise. just recently got my latest cashback for £40 for o2 broadband. Pros - obvious one is that I've recieved my Cashback everytime although time it's taken has been long. - Couple of times my cashback didn't track but raised this with customer service and the rest was dealt by them without any further emails from me. All this time they kept me informed with... (read more)
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★☆☆☆☆
“A year, still waiting”
Written on: 29/03/2013
I ordered some shirts almost a year ago, the purchase tracked at considerably under the real value and what has tracked hasn't been paid. Have tried chasing up on numerous occassions but there customer service aren't at all helpful. (read more)
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★★★☆☆
“No Customer Service”
Written on: 20/03/2013
Would only use for something I would be buying anyway. You need to regard cashback as a bonus if you get it. If anything goes wrong, such as cashback not at the rate expected, they are impossible to contact. If your query doesn't fit with their generic "support" system, you are stuck. Shockingly poor customer service. (read more)
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★☆☆☆☆
“More like 'Quidcon'”
Written on: 20/03/2013
I was always getting offers about Quidco cashback and so decided to purchase a membership via them. I signed up, authenticated my Quidco account then followed link to main site of service provider and paid via credit card. After a while I noticed I was tracking at a few pence, not the forty or so pounds I clicked on to take up the offer. When I followed the pull down menus it said 'don't worry this happens with this supplier and will correct/adjust blah blah' After a few months I delved... (read more)
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★☆☆☆☆
“Cashback takes over 2 years?”
Written on: 28/02/2013
So, after 2 years and 4 months I finally get my cashback from Quidco today. What is interesting is the payment relates to 3 different retailers. Fossil actually paid quidco on the 7th dec 2011, other 2 purchases relate to 2012 and were both paid by the retailer to quidco in 2012-months before year end. Yet they wait until 28/02/13 so they can claw their 5.00 admin fee for what equates to doing a really naff job. I will never use this Company again. Absolutely appauling. (read more)
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★★★★☆
“Cashback Claim”
Written on: 25/02/2013
I had bought SKY through quidco and even though it has taken 6 months they have confirmed my cashback. They replied to my email straight away and confirmed my status. Thanks (read more)
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★★★★☆
“I'm actually happy with them”
Written on: 25/02/2013
I am surprised to see so many really negative reviews here. I have used Quidco for a year now and have been paid (not just promised, but actually paid) just shy of £90 over the course of the year. It's not a fortune, but hey, it's better than nothing! I am only experiencing my first issue with cashback now, and even if the issue does not get resolved, it's not money I have "lost" as such. I am prepared to let them have their glitches now and then, provided the service operates as it should... (read more)
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★★★★★
“I've contacted customer service twice and both...”
Written on: 25/01/2013 by vhoward
I've contacted customer service twice and both occasions the team got in touch promptly and resolved the issue. (read more)
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Showing 1 - 10 of 112 Reviews
★★★★★
“Excellent customer service”
Written on: 09/01/2013
I've had cause to contact Quidco about missing cashback on two occasions recently. In each case, the Quidco team have replied withing 24 hours, and they have successfully claimed my cash from the companies involved. I've got nothing but positive comments regarding the level of customer service at Quidco. (read more)
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★☆☆☆☆
“No cashback received and poor experience”
Written on: 06/01/2013 by g2012 (1 review written)
I bought some units from oakfurnitureland and was due to received £50 cashback. Despite doing everything required, visiting the website from quidco etc.. my cashback request was declined. Not impressed and dubious of the system. (read more)
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★☆☆☆☆
“Poor relation to TopCashBack”
Written on: 20/12/2012
Only used them once, they have taken 9 months to receive and pay my cashback, after my chasing all that time - then they took £5 for their admin fee. Topcashback are a truly free site and in my opinion head and shoulders above this lot. Poor. (read more)
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★☆☆☆☆
“Customer Service is a JOKE!!!”
Written on: 08/12/2012 by Jennigee (1 review written)
I made a cashback claim on a washng machine I bought from Boots, they declined the cashback because the clam should have been raised on a different number. I re-claimed, same result. I then tried to contact the customer services about it, but the website states that I have no claim pending, and if I put in that I want to talk about soemthing else, it comes back as "contact customer services" then I go back to the same old, same old...I'm just going round in circles, and have absolutely no... (read more)
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★☆☆☆☆
“Must be a scam”
Written on: 05/12/2012
Waste of time customer service, bought three items in the last six months and none have been paid, even through 'Quidco' claims they are the fastest paying retailers. Customer support just sends out a generic email reply. Basically keep clear, use a proper loyatly scheme like tesco etc as at least you will see some form of 'reward'. I imagine this firm will end up on watchdog in the new year. (read more)
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★☆☆☆☆
“Absolute Rubbish Service & Couldn't Care Less Attitude”
Written on: 23/11/2012 by gretal (1 review written)
In mid July I purchased a Car Insurance policy through Quidco because it promised £35 cashback, which made it the best deal at the time. Once the transaction had gone through Quidco sent me a form to complete to verify my insurance purchase 'because it helps us ensure you get your cashback' and followed this up with a 'thank you for verifying your insurance policy'. I have copies of both these forms. Despite saying that 'it takes around 8 weeks for the insurance company to track your... (read more)
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★★☆☆☆
“The site is alright but the customer service is shocking!”
Written on: 06/11/2012
The cashback amounts and site layout are of a good standard but as soon as you encounter any issues with retailers failing to provide anyone will cashback or the length of time that a claim is taking you will soon discover that their customer service is incredibley poor. After e-mailing them with concerns that no one was getting cashback from a certain retailer (evident from the numerous reviews popping up everyday on the cashback providers page) and further complaining that the length of... (read more)
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★★★★☆
“Love it!!!”
Written on: 27/10/2012
I have been a member for over 4 years now and got over £1000 in cashback. Its easy to use and use it for most of my on line shopping. Everyone should do it!!! (read more)
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★☆☆☆☆
“They don't pay”
Written on: 08/10/2012
Having waited more than 5 months for payment, Quidco then only collected cashback to pay its own £5 admin fee. The remaining cashback, although due, has not been collected. I appealed to customer services but with no effect. What a waste of time and effort. Next time I'll stick to Topcashback. (read more)
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★★☆☆☆
“Slow payment”
Written on: 08/10/2012
A good idea by concept but actually receiving your payment can be extremely slow. Many transactions do not track and claims raised can take a very long time to be paid. I have some transactions from several months ago that have not been agreed. On contacting their customer support for information on why one purchase OVER six months ago has not been paid, I received a reply saying "some payments take UP TO six months" i.e. they did not even bother to read the message properly. I would... (read more)
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Showing 11 - 20 of 112 Reviews
★★★★★
“I love Quidco”
Written on: 20/09/2012 by Nalena (2 reviews written)
I have been using Quidco for 10 months now. I am very pleased with it, and have got loads of cashback. I never had any genuine transaction declined. It is true that some retailers take so long to confirm your payments, and at the beginning, after 5 months of using Quidco, nothing was paid and I really thought I was never going to get a penny. But 2 weeks after that, my cash started coming in!!! Recently Quidco introduced a faster paying sign next to retailers that pay fast, and they are... (read more)
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★★☆☆☆
“never register my cashback claims”
Written on: 19/09/2012
i bought through quidco for 3 years with no problems, but then for the pass year my cash back claims have not been registered and i haven't received my cashback claims. its impossible to contact any one from quidco. (read more)
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★☆☆☆☆
“NO MONEY BACK”
Written on: 06/09/2012
FIVE MONTHS AND COUNTING. CANT BE BOTHERED TO KEEP LOGGING ON TO SEE WHERE MY CASH BACK STATUS IS AT. WILL NEVER RECOMEND TO ANYONE I KNOW. BIG CON REALY. THE RETAILERS MUST BE AWARE OF THIS. (read more)
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★☆☆☆☆
“6 months gone and still waiting”
Written on: 02/07/2012
I am new with quidco and I choosed my Sky broadband just beacuse there was great deal on cashback with Quidco. I took broadband over 6 months ago and my cashback showed as tracked after few days, but it is still not confirmed. Seriously?? after 6 months??? I will never use them again. (read more)
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★☆☆☆☆
“don't bother, it's not worth the frustration”
Written on: 05/06/2012
Used to be good, but now virtually every purchase has a problem, Trying to contact someone with a real question is impossible due to their pre-filled in questions, so you end up having to ask the same thing over and over as there's no option to reply to them. Even then it's a robotic stock answer with no thought. Just frustrates you, try another site for cashback can't be any worse. if you do get cashback I'd say 6 months later is quick. (read more)
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★☆☆☆☆
“Don't expect to see your money”
Written on: 19/05/2012 by quidslow (1 review written)
If you had asked me a few years ago to review Quidco I would have given them 5 stars. Then something happened, items tracked and purchases that used to be paid in 3 months became 9 months. But eventually you would get paid. I now have 1 item outstanding since March 2011 and I doubt that I will ever see it. Staff are totally unhelpful and everything is someone elses problem. They make BT customer service look like a platinum service. There are many other sites around and they are far... (read more)
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★★★☆☆
“Quidco - been pleased in the past but now concerned”
Written on: 10/05/2012 by Majey2012 (1 review written)
I have received cashback for small amounts regularly for the past few years and been very pleased. The cash is paid in a run monthly, in my case straight into my bank account. The customer service people are helpful. sometimes the cashback was slow to arrive but did arrive eventually. However I recently bought a handset from Orange with £30 cashback; also a Samsung Galaxy Mini free handset on a 24 month contract with T-Mobile offering £100 cashback, and I have had to raise claims for both... (read more)
Visit quidco.comGuest's Response to Majey2012's Review
Written on: 11/05/2012
I've had the same of late. Low value commission always tracks and is paid but higher values are regularly starting to not track and claims are failing with quidco saying that commission has been paid elsewhere - which cannot be the case for me. I'm inclined not to use quidco again and to switch to a more reliable alternative such as topcashback.
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Jasoncooke93's Response to Majey2012's Review
Written on: 05/06/2012
Topcashback are not more reliable, I'm moving back to Quidco! both a bit hit and miss at present.
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★★★★★
“Excellent service”
Written on: 09/05/2012
this is a great Idea, why should third party sites get the money for directing traffic. Can be a tad frustrating a times if things dont track but, for me at least, they have been able to resolve it. either that or i didn't read the terms and conditions. In short. Definately worth using for big purchases like travel and insurance and mobiles. And to those non believers, its definatly all above board. (read more)
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★☆☆☆☆
“QUIDCO - NO LONGER RELIABLE AND NOT PAYING OUT : IM...”
Written on: 30/04/2012
Had enough of this lot. After being a loyal user for around 4 years, they have failed to pay out on any of my recent large cashbacks. I must have recommended loads of people to Quidco, but I'm now going to give a competitor, ( TopCashBack ), my business. We spend thousands online every year but thios lot have shot themselves in the foot too many times noe for my loking. I'm off. Bye Quidco (read more)
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★☆☆☆☆
“Got to wait up to 9 months for my money!”
Written on: 27/04/2012
Purchased a mobile phone specifically through quidoco with £110 cashback that would have bought the true cost per month down to being the cheapest. Still waiting and paying more then I would have had! (read more)
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Showing 21 - 30 of 112 Reviews
★★★★☆
“Great site! Free money!”
Written on: 25/04/2012 by Ceri253 (1 review written)
I have used Quidco for the past 3 years and have never had a problem. Some of the transactions take a while to track and pay out but the cashback is a bonus so it's not as if you've lost anything even if a transaction is declined ( this has never actually happened to me ). Providing you only purchase through quidco for items you were going to buy anyway how can you possibly lose? I particularly like the no brainer hot offers. I subscribed to a free trial of Netflix and got £15 cashback... (read more)
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★★☆☆☆
“Dont expect any money back.”
Written on: 15/04/2012
I have been with Quidco for years and have used them for various purchases. In the time I have been with them I have gained a total of £15 cash back. Was it worth the effort? No. Every other claim needed me to follow up to get it paid to me. 80% of those queries were flat out denied despite me checking terms and conditions. Funnily enough most of the declined claims were for amounts over £1. Anything below that came through fine! Funny that! They can also take months to chase up your... (read more)
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★☆☆☆☆
“Avoid.”
Written on: 07/04/2012
It is guaranteed you get your cashback only after 6 months. It tracks most of the time straightaway but the confirmation comes only after an average wait time of 5 months. Once confirmed, they pay up. They often quote a amount or % cashback, but slyly reduce it with the hope that no one has noticed. If you question them, they have an index of excuses prepared but there is sincerity and genuiness missing. Their insurance comparison is a scam. You are guaranteed to never get paid. They would... (read more)
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★★★★★
“Great”
Written on: 22/03/2012 by AlexaG (2 reviews written)
I think Quidcois great. Good customer service, very patient and helpful. Never had an issue, all were exactly as described and I got the best price I could find on the web! Will use again! (read more)
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★☆☆☆☆
“a year later and still nothing”
Written on: 12/01/2012
I signed up over a year ago with quidco and bought a mobile phone with £150 cashback from mobiles.co.uk A year later they still haven't given me my cashback, i ask support every few months what is going on and im just fobbed off with excuses and there is nothing i can do about it, its daylight robbery. I would have used quidco gladly to buy other things but i dont see the point if i cant get the cash from my first purchase over a year ago. I'm going to submit another support ticket after i... (read more)
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★★★★☆
“Great site, good value for money”
Written on: 11/01/2012 by ivan_hose (2 reviews written)
I have used several sites and Quidco from my experience always seem to have the best rates and is the most user friendly. Th ebest so far is I earned £200+ cashback on my holiday. They now have a toolbar too so you need never forget to use them. Occasionally I've had a tracking issue but they've always sorted for me. 5 STAR! (read more)
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★☆☆☆☆
“Quidco must be going bankrupt”
Written on: 04/01/2012 by RosieE (1 review written)
I had been using Quidco for a couple of years and no problems. Now it seems like the payments have all stopped and they are not answering the phones. This company is like the Marie Celeste, better avoid it unless you want your cashback to sink! (read more)
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★☆☆☆☆
“Never get paid - avoid”
Written on: 11/12/2011 by UnhappyQuidcoUser
Used Quidco for a few things after seeing them on TV. It is a scam, avoid. Stuff didnt show in my Quidco account and when it did I've been waiting months for it to be paid. (read more)
Visit quidco.comMikee23's Response to UnhappyQuidcoUser's Review
Written on: 28/12/2011
I have been paid about £200 this year from purchases I made, it takes time, just wait and the money will arrive! (ps think this is the retailer causing the delay not Quidco)
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★☆☆☆☆
“Vetron Member from last 5 years BUT GIVING UP NOW!!”
Written on: 24/11/2011 by sylm (1 review written)
I have been using quidco from last 5+ years and have earned more than £3k of cashback over the time so I know and speak from experience. HOWEVER in last 4-5 months there has been consistent and repeated failure in tracking transactions, declined payments and non-responsive customer service. This is clearly making me consider choosing other sites over quidco. (read more)
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★☆☆☆☆
“Appaling Lost £600 Cashback”
Written on: 21/11/2011 by viverdi (1 review written)
I joined Quidco and quickly reviewed all my bills, gas, electric, insurance, telecoms, savings etc. and after a tough couple of days getting the best deals my account has been blocked, no explenation at all, I will now have to cancel all my purchases, I am not a happy bunny. On the face of it Quidco looks like a great idea, but why waste your time, I would not bother, I am very dissapointed and angry. (read more)
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Showing 31 - 40 of 112 Reviews
★★★★☆
“Money for nothing”
Written on: 12/11/2011 by harryharrison1956 (1 review written)
Quidco is a site that gives you cash back, eventually, on items you buy from other retailers by providing a link to their websites and recording the items you buy. Depending on the site you recive a percentage of the cost back in cash. It works perfectly and is free money as you would probably have bought the same item by visiting the retailers website directly rather than through Quidco. The only issue I have ever had with the site is that it only rarely tracks ebay purchases and you have... (read more)
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★★★★★
“cool website”
Written on: 01/11/2011 by raxsa (2 reviews written)
this website and the idea are great! already have some cashback confirmed... sometimes it takes a while for cashback to be tracked. even though still worth to do it and wait;] (read more)
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★☆☆☆☆
“DODGY company, LOADS of excuses.”
Written on: 01/11/2011
Like many others, I've noticed their payments are falling behind. I'm now owed over £100 for as far back as 12 months! If you keep using Quidco, they will pay out part of your old cashback, but if you stop using them, they won't pay anything. They remind me of golden pyramid scams. I've contacted them but they blame delays on the company that processes the cashback. The other cashback sites are paying on time, so their claim doesn't hold water. If a company stops paying cashback, as most... (read more)
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★☆☆☆☆
“Be careful ”
Written on: 01/11/2011 by steds (1 review written)
Hi, I purcahsed a phone with 140 cashback, but got this declined. Be very careful as i've contacted Vodafone direct who have no record of Quidco contacting them. They (Quidco)told me this relates to cookies on my browser and that someone else claimed the referral, however this made little sense cookies and internet files are cleared automatically on my pc. I'm pushing this wih Vodafone to recognise, but I'm not convinced that Quidco are as legit as they sound (read more)
Visit quidco.comGuest's Response to steds's Review
Written on: 16/11/2011
Quidco don't decline cashback. If you've not got the cashback its the retailers fault, and your cookies won't clear before every purchase, they'll only clear after every session most likely.
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Beebee22's Response to steds's Review
Written on: 16/11/2011
Quidco don't decline cashback. If you've not got the cashback its the retailers fault, and your cookies won't clear before every purchase, they'll only clear after every session most likely.
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★★★★★
“Quidco - money for no rope at all!!”
Written on: 23/10/2011 by suzg123 (1 review written)
If you buy from the internet, you really don't have to do anything different. Just a little extra care to check if who you want to buy from is linked to Quidco - and bingo, money for nothing. The pound here, and the 20 pence there, soon add up to quite a lot of money. (read more)
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★★★★★
“Fantastic site and pocket full of savings!”
Written on: 22/10/2011 by contactng (1 review written)
Since I joined quidco I have saved a good amount of money on purchases, it is so simple to use and wonderful, you need not to do much, all is done by quidco team, you just enjoy savings! I would recommend this to every person in UK, would like to see such services in other countries and across Europe as well. (read more)
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★★★★★
“Wished I'd joined earlier”
Written on: 21/10/2011
Used another cashback before joining Quidco, but wished I'd done it earlier. Quidco's website (especially the revamped one) is easy to navigate and I am well informed of my activities. And I like it when sometimes they have increased cashback rate for a period of time. (read more)
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★★★★☆
“excellent cashbank service.....”
Written on: 20/10/2011
have used quidco for some time now and have had a lot of cashback from it. they track everything very well and site easily shows current status of items. payment is regular and prompt. only problem is that when other party is late, they can be very late and this makes it very hard to challenge things when they don't pay up. (read more)
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★☆☆☆☆
“didn't send my tracking and lost me my cashback”
Written on: 19/10/2011 by footyboy87
as per title really. oh well, another customer lost to topcashback!! (read more)
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★★★★★
“Brilliant”
Written on: 19/10/2011 by Blunny89 (1 review written)
Quidco offers an exemplary service. Cash back is offered on pretty much anything which is retailed online, from an array of different businesses. I, personally have earned approximately £700 over two years from purchasing a laptop, broadband and a couple of other necessary goods for my lifestyle. I recommend Quidco whole-heartedly for any avid online shoppers! (read more)
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Showing 41 - 50 of 112 Reviews
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Jasoncooke93's Comment
Written on: 06/01/2013
Totally disagree. TCB are the pits. Out of 10 transactions only 5 were ever paid. Excuse after excuse and I lost a good £70 as a result. And I clear cookies pre-purchase and take screen grabs. I just got scammed.