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| Value for Money | 10/10 |
|---|---|
| Overall rating | 10/10 |
Full review by
Elaine Warden
on 5th Jan 2008
User Rating : 10
Respect :
0
Good Points: Excellent customer relations. Kept informed on passage of luggage and follow up contact. Was informed of delay at the earliest opportunity. I am informing everyone of this service which makes for a hassle free journey.
Bad Points: Would like to see 7 day service in operation.
General comments: This sevice www.carrymyluggage.com was invaluable to me as I travelled at Christmas and one train was so crowded I would not have got on one train if I had been carrying all my luggage. On the return journey I had 4 changes (one involving a bus journey) and it would have been too stressful. Even though I booked my return journey on Christmas Eve the luggage labels arrived on the 28th.
Well done for a wonderful service.
Elaine Warden's review and ratings | 121 words
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