
| Speed of service | 2/10 |
|---|---|
| Customer Service | 3/10 |
| Value for Money | 0.5/10 |
| Overall rating | 0.5/10 |
Full review by
eclipsechaser
on 10th Jul 2008
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User Rating : 1
Respect : 0
Good Points: Very couteous.
Bad Points: Very bad currency exchange rates.
General comments: I've exchanged money before with Thomson and always been relatively happy.
So, when I booked a hotel for stopping in on my return from holiday in China, I had no hesitation anout ordering some Hong Kong dollars and Chinese yen.
I purchased my currency for £750 thinking all was well.
But I was horrified the next day, when I found I could have purchased the same amount of currency elsewhere for £620, a loss of £130.
I thought Thomson had made a genuine mistake.
But they said "No", I had paid their going exchange rates.
And could not do anythig about it.
eclipsechaser's review and ratings | 106 words
Review by
teddyebear![]()
on 28th Dec 2007
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User Rating : 0
Respect : 0
I will not use Thomson again for my holiday money.
For £503 i received 650 Euros - with a bit of research I could have obtained 685 Euros, so in my eyes I have paid Thomson 35Euros extra - commission?? Thomson rate today for exchanging £ for Euros was 1.2990. By far the worst rate - see comparetravelmoney.com - Thomson advertise 'no commission' but they simply gain by offering poor exchange rates.
teddyebear's full review | 68 words
