I've been receiving assistance from an agent at Countrywide for nearly a year and he consistently provides exceptional service. Any time I've reported an issue he has responded promptly and and always kept me up to date on the process of solving the issue. He has never let any issues go on for an unreasonable amount of time and always considers the perspective of the tenant. It's always a pleasure to speak to him because of this, and his friendly, kind manner makes any difficult discussions easy as he always understands my concerns as a tenant. Overall, working with him will not be a regret and I hope to stay in this property much longer, knowing the support and assistance is consistently outstanding.

Responded on timely manner and delivered an excellent service in a professional and fast way. I am very pleased with the service.

I’m a first time landlord. My experience has been made easier by the countrywide team. As a landlord I feel I should be able to say if the tenants are entitled to their deposit or not, following the inspection. This process was made easier by an agent. He took on board my views and concerns and responded accordingly, with a fair and positive outcome.

Agent helped sorting out the deposit with ex tenant. Other representatives were also of great help getting the refurbishment done and getting the house rented

Agent has been super helpful with dealing with any issues I have had with my properties. Ensuring it is a seemless process for me. I have been very happy with the service provided. Thank you!

I thank him, the agent Because he did a job of grade 10!

She was very professional, helpful and very informative. She took over my deposit claim from one of her staff who was handling my deposit claim for more than 5 weeks. But within a few days, l had my deposit back. Thanks for helping to claim my deposit just in time for Christmas. I really appreciate your service and will definitely recommend you to others.

I love how she got my deposit and a month's extra payment that I paid to my landlord without knowing I paid an extra month. Guess what? She sorted it out for me. I never knew that there are still good people these days because the world is upside down! I will say, she is the best and most fair person that I have ever spoken to online that dealt with my case humanly. My ex-landlord left his house unrepaired and I have to spend my money on repairing things on the property likewise paying the rentals till the last minute I stayed in that house. But, after moving out of the property, my ex-landlord was not willing to return my deposit back to me. Then I spoke toher on the phone and in less than 2 weeks, she got my deposit back and also she find out that I paid an extra month's rent. Finally, she got the deposit + the one-month rent money back to my bank account. The whole world wants someone like her these days who sorts out things fairly! Thank you so much, for your help and God bless you.

Countrywide are about to close all their uk accounts centres and relocate to INDIA. Making masses of people redundant - the redundancy will almost certainly work out to coincide with Christmas - if they get their timing right. Yet another fat cat company making their money off the backs of people in this country then spending it outside the UK.

I will be removing all my properties from their 'management' They are a disgrace.

Haha you all make me laugh everybody i know whos with Countrywide are happy but then again we pay our bills on time it states in your leases that you have to pay in advance but some people dont i bet thats every single person who has complained i bet you pay by monthly standing order because you like to be awkward and still miss payments why should the company chase you up for every little thing dont they have other jobs to do like actually manage your building instead of yous messing up payments and querying every single payment?