Countrywide Property Management Reviews

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Average Ratings for Countrywide Property Management

  • Customer Service1 stars
  • Value for Money0.9 stars
  • Overall rating1 stars

30 Reviews For Countrywide Property Management

  • Guest 8th Dec 2009

    Reviewer rating: 1 stars


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    Victoria Court, Coventry. CPM have informed us satellite dishes are not allowed. With our previous management agents Equity, they were not a problem. As Freeview has limited channels, and our complex does not have access to Virgin Media, we are being denied quality TV viewing. Satellite dishes are just another form of aerial. We have recently formed a Residents Association, which is why they are being hostile.

  • Guest 27th Nov 2009

    Reviewer rating: 1 stars


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    I have read through all the posts.Clearly one is a stooge from within Countrywide.Nobody is that impressed with their agent! Also,I have no symapathy for somebody that moans about CPM sending them letters about Satelitte dishes and "Notices".That is their job.We have an obnoxious tenant that likes to plant Sky dishes in the communal flowerbeds in strict contravention of the lease.CPM succeeded in forceing him to remove it after many years.Having said that,we have hired them for 16 months.Now tha ...

  • Guest 17th Nov 2009

    Reviewer rating: 5 stars


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    Countrywide are about to close all their uk accounts centres and relocate to INDIA. Making masses of people redundant - the redundancy will almost certainly work out to coincide with Christmas - if they get their timing right. Yet another fat cat company making their money off the backs of people in this country then spending it outside the UK.

    I will be removing all my properties from their 'management' They are a disgrace.

  • Guest 7th Nov 2009

    Reviewer rating: 5 stars


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    Haha you all make me laugh everybody i know whos with Countrywide are happy but then again we pay our bills on time it states in your leases that you have to pay in advance but some people dont i bet thats every single person who has complained i bet you pay by monthly standing order because you like to be awkward and still miss payments why should the company chase you up for every little thing dont they have other jobs to do like actually manage your building instead of yous messing up payment ...

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    I've found them utterly useless. Since moving in we have had countless problems, it took 2 and a half months for them to contact the repair team when our dishwasher broke and was warping the floorboards. Our washing machine broke after one day of living there. They told us it would be sorted straight away but took over 2 weeks and when the man came to fix it, he said he'd only been contacted that day about it. You have to chase up EVERYTHING. And we have now been moved out by over 5 weeks and ha ...

  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    Terrible company,They keep sending me service charge demands when they have failed to deliver any service at all! Have had to turn to solicitor for help and its still dragging on over a year later. they nevr return my calls or answer my letters and despite being obliged under law to provide a breakdown of the costs which I am being charged for, have never done so.

  • Guest 30th Sep 2009

    Reviewer rating: 4 stars


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    I have read lots of the reviews and cant believe we deal with the same company. Ok i accept that they dont get everything right all the time but i live in a block of flats and the office i deal with always answers my queries and they are always available. I would recommend Countrywide Property Management to anybody, i suppose we must just be lucky.

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    Countrywide Property Management - Complete and utter waste of time. I've been calling/emailing about longstanding issues at the development they manage. The guy 'in charge' doesn't return calls or emails but on a weekly basis sends me stupid letters out satellite dishes and installation of noticeboards.

    I'm losing the will to live with them, and will be seeing who else I can go to complain to.

  • Guest 27th Aug 2009

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    I too found Countrywide extremely poor, and in fact I'm now trying to reclaim several thousand pounds from them.

    I think it's worth mentioning here that people don't have to put up with the sort of stories above. The law changed recently to allow flat owners the Right To Manage (RTM). This means the owners of the flats can force out the managing agent, and either run things themselves or select their own managing agent.

    For anyone having problems as above, I'd suggest three things:
    1 Check ...

  • Guest 12th Aug 2009

    Reviewer rating: 1 stars


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    All lessees of a development where I own a property paid CPM the cost plus £300 contingency for window replacement. They have used the contingency and some of the costs to offset debtors who have not paid their usual fees. They owe money to the supplier of the windows and when they took them to court CPM blamed the lessees of owing them money for the windows which is a complete lie. They presented a set of accounts to the directors (I am one) which was incomplete and incorrect - would nev ...

  • Guest 24th Jul 2009

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    I'm dealing with Countrywide Agents based in Essex. They've taken on managing three flats at the property we live at. To be fair, they have responded to both phone and email, quite promptly too. This is a pleasant surprise.

    They've also responded reasonably well, and rationally, to our recent dispute of their service charge. They insist, by the letter of the Lease agreement, that we need to contribute to a fund to cover emergency building works. They also claim costs for activities (buidling he ...

  • Guest 17th Jul 2009

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    I cannot believe Countrywide are still in business. They are TOTALLY INCOMPETENT. We have had 5 property 'managers' in 10 months. Each new property manager doesn't have a clue what their predecessor has done and blames everything on them. They seem unable to arrange even the basic things, like weekly cleaning or the communal areas and garden maintenance, let alone anything even remotely unusual. We are treated with contempt, like the enemy, despite being the client! I have been forced to give th ...

  • Guest 16th Jul 2009

    Reviewer rating: 1 stars


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    Terrible communication skills with Countrywide Property Management, both between departmrnts, with us and our tenants - who have left as a result.
    clauses in contract - charge 15% of any major work done, for us this meant they charged us almost £400 to get 3 simple quotes. They have told us when we complained that this is in the T&C - but I do thunk it would be ethical to say "You are aware that me making these calls is going to cost you a lot of money!" I'm currently wondering what 'fu ...

  • yeoman23 16th Jul 2009

    Reviewer rating: 1 stars


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    Countrywide Property Management have during their period of managing our block of 12 flats have failed to abide by their responsibilities as laid down in our property deeds which they have treated with utter contempt. Weeds grow unhindered over our promenade patio, that and the rear have never been cleaned from the time they took over. It resembles a third world slum. They have deliberately driven a horse and cart through our Private Limited Company giving buy to let landlords free reign. My ...

  • Guest 14th Jul 2009

    Reviewer rating: 1 stars


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    Countrywide Property 'Management', and I use the term loosely, are responsible for the management of the residential development I have lived at for over five years now. I have never, ever in my life experienced such an appalling level of service from any company. Throughout the ownership of my flat, I have had numerious & repeated unsuccessful dealings with no less that 11 various levels of 'Property Mangers', all claiming ignorance as to their predecessors level of involvement, before they the ...

  • Guest 1st May 2009

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    The property manager only sorts problems out when he sees convenient, even though the Management Code of RICS which they follow states that where repairs need to be done, they should be done when necessary not when convenient.
    Countrywide sent a letter of introduction over 6 months after taking over the development.
    Countrywide will indiscriminately bill you because there appears to be no link between the Finance department and Property Manager. Countrywide will also not explain their bills or ...

  • useme 11th Apr 2009

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    Countrywide Property Management are one of the WORST property management companies ever. They will take a monthly management fee but fail to manage your property, they don't do inspections. you try to call the office then they say oh you need to call the office in sheen, then the sheen office never knows what you are talking about, then they say call Southend office, then call Basildon. HOW THEY MANAGE TO GET ARLA ACCREDITATION I REALLY DON'T KNOW?????. They take on too many properties but cann ...

  • Guest 5th Apr 2009

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    Countrywide Property Management never return a call to me ever! They never sort out the problems when I need them too, and I have to chase them all the time.

  • Guest 13th Jan 2009

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    My experience of Countrywide Property Management has been terrible. I have been using them for a year on my property, I paid for a managed fee but now spend more of my time chasing them than I used to when I managed the property myself. They have frequently messed payments up (up to two months late!!). They supplied a supposedly credit checked tenant who was declared bankrupt a few months later, they seem never to be available via phone, and emails have frequently not replied to.

  • Ms Owen Rank: Sergeant 26th Dec 2008

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    CPM act as agents for the 33 flat owners where I live. The shareholders are represented by two elected Directors and as CPM are employed to act on our behalf they should liase with the directors on important issues & carry out their instructions when requested.
    They have been employed by us for one year now and it seems like they have not impressed us.
    Although we have requested that many repairs be carried out none have been completed.
    The cleaning of the front of our building should have ta ...