Aqua Credit Cards - www.aquacard.co.uk Reviews
Latest Reviews
★☆☆☆☆
“most awful credit card!”
Written on: 11/05/2013 by tofee (1 review written)
Online system always not working now if you go over limit then you wouldnt know! Slow poor service! With the high interest plus your not aware that your monthly payment is not going through because of their slow system! (read more)
★☆☆☆☆
“poor, slow "service"”
Written on: 10/05/2013 by bobscat3 (1 review written)
useless website, really slow loading. customer service terrible, ignore the questions i ask and answer a different question entirely. transactions sometimes take over a week to appear on your statements. NOT worth the hassle to try and make a few quid on cashback. AVOID!! (read more)
Trytobefair's Response to bobscat3's Review
Written on: 18/05/2013
I agree! And they told me no-one else was complaining about the slow, poor functionality of the online account service!
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★★★★★
“very pleased”
Written on: 08/05/2013 by redrobbo5 (1 review written)
i was new to credit so had not a lot of choice on which card to choose from, i applied to capital one who declined me, shout credit card who also declined, but aqua accepted, i started with a limit of £250, always paid my balance off, within 6 months i had a limit of 600, then after another 4 months went to 1000, as long as you can pay your balance off each month, this is a must card for you if your credit score is very low,,,, online banking at the moment is a bit of a pain, takes forever... (read more)
★★★★★
“Quite happy with Aqua”
Written on: 08/05/2013 by rcrowley32 (5 reviews written)
I had moved out of the country for 5 years, and my credit was therefore non-existent. I decided to start building my credit and applied or several beginners cards including Aqua. Aqua approved me and I got a £250 credit rating at first. I never went over, and paid the balance in full at the end of the month. After 6 months, they increased the credit limit to £800. I continued to se the card, didn't go over the limit, and paid in full every month. After another 6 months, I got another... (read more)
★☆☆☆☆
“dreadful Customer Service”
Written on: 01/05/2013
Yes, the cashback is pretty good so if you pay off your balance in full each month you can make a few quid. The problems begin with the fact that they seem to be giving everyone a very low credit allowance (despite my impeccable credit record I was only given £250). This actually makes it more likely I will run in to fees as, based on such a low limit, there is a danger of me overspending - perhaps this is their deliberate strategy). The worst thing, though, is how slow and unreliable their... (read more)
Redrobbo5's Comment
Written on: 08/05/2013
can I ask why would someone with an impeccable credit score, apply for a sub prime credit card,,,
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Rj2013's Comment
Written on: 08/05/2013
I have an impeccable credit score as well and I applied for the credit card because of the 3% cash back. I agree with all the comments above.
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Trytobefair's Comment
Written on: 18/05/2013
Yes, exactly Rj2013. That's precisely why I went for it. Not worth the hassle and worry of dealing with Aqua, though. They (finally) got back to me regarding my complaints and the person I spoke to said there was nothing wrong with their website and, as far as she knew, there were no other complaints about how slow and unresponsive the website is. I find this VERY difficult to believe.
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★★★★★
“Aqua giving me a chance!”
Written on: 12/04/2013
I got my aqua card in december,I applied online was told i was accepted with a £250 limit which is low but with my previous track record i wouldnt lend myself 50 pence so i am very grateful for this chance to be "normal" again and prove i have grown up ,forms came in the post about 3 days later sign then and send them straight back within 5 days i had my card called to activate it and have had no issues what so ever. I have blocked my internet access twice called the customer service and... (read more)
V8Clabssic's Comment
Written on: 30/04/2013
Brillant company trust them
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Trytobefair's Comment
Written on: 01/05/2013
I beg to disagree. I wouldn't trust Aqua to find their rear end with both hands.
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★☆☆☆☆
“never received my card”
Written on: 11/04/2013
I was accepted for a credit card from aqua filled in the forms signed agreement sent a copy of my driving licence a original council tax bill and 5 weeks later after endless calls but not being able to get through written and asked if theyd received my documents and not heard anything, so do I assume my personal documents never arrived,or has someone else got a credit card in my name,i am not happy with the customer service so far don't think I will be bothering to pursue with credit card... (read more)
★☆☆☆☆
“DO NOT USE THEM..”
Written on: 25/03/2013 by DavidBowdenJohnson
I applied for a card with Aqua to help me build my credit rating. I also register with Experian to keep an eye on my credit history.. I have had my card for 4 months and in that time I have had to contact them every month as they fail to take my direct debit on the agree date. Whilst I appreciate there needs to be some flexibility i.e. the space of a week to take the DD, Aqua cannot / will not keep within this arrangement. Perhaps I'm a cynic but it appears that it is in their interests for... (read more)
★★★★★
“Just my own experience...”
Written on: 14/03/2013
Bad : Low credit limit (I'v got 250 only aswell) But No annual fee, possibly best cashback on market today with practically no conditions! (Ok, Barclaycard can give you 6% on you first x purchases in first month, but you must make atleast 15 purchases with card - so it's more suited if you plan some Big purchases...) For me, aplication was done online, easy and fast. Getting actual card takes a while. Expect 2-4 weeks before you can actually use this card. (first you need to sign and send... (read more)
★☆☆☆☆
“Approval ”
Written on: 01/03/2013 by Vdyer (1 review written)
Not impressed with aqua at all. Applied for credit card to build my credit rating up, was approved instantly .. Week later got credit agreement form to sign and send back. After 3 weeks and not had card sent I called them to ask why I have not recieved my card. They told me sorry your application was refused??? No letter of exploration why ?!! Why send the agreement out to sign and send back if have no intention to allow me a card. Has this happened to anyone else ??? (read more)
Jooz's Response to Vdyer's Review
Written on: 26/04/2013
I received a letter also stating application has been approved, returned but then a week later received another identical letter. So far I have received 3 agreements forms and returned 2 already but still no card! Tried calling but it hangs up once you think you get through to correct dept! can't be bothered now to chase so will leave it.
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Bellasis's reply to Jooz's Comment
Written on: 01/05/2013
I also was accepted online and received agreement to sign. Returned it to Aqua , then nothing at all heard from them Phone calls get me no-where and written to see if I was accepted or not, but no answer. Seems pointless accepting online, sending agreement and then not even contacting you again to keep you informed. What a waste of time applying.
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Showing 1 - 10 of 47 Reviews
★★★★☆
“A Good Card Product if you Pay the Full Balance”
Written on: 17/02/2013
I applied for an Aqua Cashback card in June 2012 because of the 3% Cashback offer. My intentions were always to repay the full balance every month to avoid the high interest charges levied. I was given a credit limit of £250, which, considering my good financial circumstances was ludicrous. I contacted Customer Services (run by Bank of Scotland Card Services) to have it reviewed. I was told this was unlikely to be increased. Considering this, and after using the website and seeing the... (read more)
Dfr200764's Comment
Written on: 08/03/2013
I have just applied for an Aqua Advance Card and surprisingly it said I hadn't been declined. However, whilst still reeling in shock, I rang their customer services and they then advised that I would need to send proof of ID, including drivers license, utility bills and bank statements !!! Did anyone else have to do this to get their card ? Do they actually perform a credit search as things like address can be proved from the CRA's.
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Trytobefair's Comment
Written on: 01/05/2013
You're doing the same as me - and, yes, I agree, I bet they do hate us.
Like you say, they do make it as difficult as possible and, no doubt, as a result, many customers will end up with late fees, credit limit exceeded fees, etc. Add to that their incredibly slow and unreliable website and you've got the recipe for them milking customers to the max. I've just (unsuccessfully) spent half an hour on their website trying to make a payment. Absolutely awful company/card.
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★☆☆☆☆
“Appalling Customer Service”
Written on: 15/02/2013
I don't have credit history problem, but I applied for the cash back credit card as it was a generous 3%. I paid my balance in full every month but I tried on numerous occasions to ascertain how much cash back I had as it was not displayed on my statement. I sent a number of emails but there was no response which was pretty annoying. (read more)
★☆☆☆☆
“Worst card EVER”
Written on: 21/01/2013 by cara1965
This card adds charges to you account...when you try to communicate with them to resolve situation no communication. I lost my job in September notified them ,,they sent out paper work on outgoing ...didn't here anything then received statement with charges on top wrote to them no reply....threatened on numerous occasions whilst trying to sort out a reduced payment plan whilst i am still receiving more payments against my account . eventually i told them to send me to court as they would be... (read more)
Steveozanne22123's Response to cara1965's Review
Written on: 28/01/2013
After applying for this card, and reading this review, I'm in 2 minds to just cancel...I have a bad credit history in the past, but I'm pulling it back under my own steam. The last thing I need right now is to fall into a false sense of security.
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Trytobefair's reply to Steveozanne22123's Comment
Written on: 01/05/2013
My advice to anyone considering getting an Aqua card would be to make sure you are VERY confident you can pay off the balance in full every month. Otherwise any cashback will soon be overtaken by the exorbitant fees on this card. Do not feed the vampire squid!
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★★★☆☆
“Aqua; Communication needs to be vastly improved!”
Written on: 09/01/2013 by intercityboi (8 reviews written)
I've had the Aqua card for about a year now. I've had no issues. Always paid on time and it just ticks along. However, the main issue I have is about lack of communication with reference to payment due dates and when statements are ready, especially when you're registered for the online servicing area. It almost feels like they're trying to catch you out and the dates the statements are produced and when they update is exceptionally sporadic! My due date for my last payment was 24/12/12.... (read more)
★★★★★
“Pay On Time”
Written on: 05/01/2013 by SarahC278
I've had my card with Aqua since June. December was the first times couldn't afford to pay of my bill in full - went a bit overboard at Christmas. Was amazed at how much I'm being charged on the remaining balance. But, that's the point isn't it? I knew the card would be expensive when I first signed up for it and I always made a promise to myself that i would pay in full, so it's completely my fault that I'm being charged so much. Definitely taught me a lesson. Anyway, my point is, I love... (read more)
★★★★★
“Very Pleased With Aqua!”
Written on: 05/01/2013 by marniuk (1 review written)
I've had the Advance Aqua Card for two months now and so far I have zero complaints. I've heard bad things about their customer service, but I haven't had any need to use their call centre yet, so have no frame of reference. The online payment service works fine and I'm pleased that I have access to a card without a huge credit limit so that I can't go on huge blowouts and that I also get to improve my credit rating. The reason I went for the Advance is that I'm trying to improve my credit... (read more)
★☆☆☆☆
“They harrass you”
Written on: 21/11/2012 by katiekatjas (10 reviews written)
Firstly I would like to say that I am not one of those people who gets credit and thinks oh they can afford it i wont pay. I was a respondant in a family law case that lasted 4 years and I had no choice but to pay 30000 plus in legal fees as we were 30 pounds a month over the legal aid limit and i had to protect one of my 3 children from abuse. I have an aqua card and have never up until now missed a payment. Ive worked 24/7 to clear my debts whilst my husband has also run hinself into the... (read more)
Sreym's Response to katiekatjas's Review
Written on: 11/01/2013
Aqua are not a charity! It's a credit card that gives a fantastic 3% cashback on purchases and no loading when spending abroad. It is obvious that these types of 'rewards' cards charge very high interest rates compared to an average credit card, No one with any intelligence would use a card like this to borrow on. If you had to borrow on a card you should have used one with a low interest rate. Sorry I have no sympathy for your situation at all.
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Katiekatjas's Response to katiekatjas's Review
Written on: 11/01/2013
I didn't once say they were a charity at all. Maybe you dont have sympathy and I wasnt asking for that. I am simply pointing out that they are aggressive. The law has sypathy though doen't it and theres certain guidelines a company must follow to stay within the law. I had the credit card before I got into financial difficulty. Oh and the ironic thing is that my husband worked for collections in chester!!!!
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Katiekatjas's reply to Katiekatjas's Comment
Written on: 11/01/2013
Also when you have been taken to court by an abusive ex and you are trying to protect your child and at the same time pay over 700 pounds a month solicitors bills, before rent,food and clothing, maybe then you are in a position to say how intelligent it is to spend on a credit card. So don't call me thick as that is a pure insult.
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★☆☆☆☆
“Payments made do not reduce your balance !!!!”
Written on: 24/10/2012
I applied for, and received an Aqua credit credit, as due to financial circumstances beyond my control, i wanted to start rebuilding my credit rating. I wrongly assumed that using Aqua's online account to keep track of my payments would be beneficial. Wrong !!! Before receiving my first statement i paid the outstanding balance in full. This payment showed on my statement as being received, but did not reduce my total balance, making it impossible to use the card again. Received my second... (read more)
★★★★★
“Best card available as long as you pay in full!”
Written on: 16/09/2012 by Brendz (1 review written)
Had for less than a month and received card within 3 weeks, they could improve things by doing it all online like capital one. instead they send out a form that you have to sign and send back. Online card management (capital one's management is alot better in comparison) is pretty poor, but it does what it needs to do. My credit limit has started at £250 even though i dont have bad credit and actually got accepted for a capital one card the same day at £1000 so that could be why! Im 22... (read more)
★☆☆☆☆
“CLEARING BALANCE WITH ANOTHER CREDIT CARD”
Written on: 26/08/2012
Tried to clear my balance but Aqua dont let you clear your balance with another credit card. You can transfer other cards to your Aqua account but not the other way about. Really regret applying for the Aqua card and am so fed up with their endless telephone calls. (read more)
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Showing 11 - 20 of 47 Reviews
★★★★★
“great so far”
Written on: 20/08/2012 by melaniextwo
i applied for this card to help improve my credit score. applied online via an easy application process then received a letter around 5 days letter advising me that i had been accepted and that the card and credit limit would follow. they did without issue along with the pin. i called the number to activate it to be met with excellent customer service. i registered for online banking without problem and have since phoned the customer service dept to confirm if my payment had been received... (read more)
★★★★★
“A safe way to build credit score”
Written on: 18/07/2012
Due to a few financial indiscretions at uni, my credit rating took a bit of a slide. I applied for an aqua card to help improve my rating. Knowing that I wouldn't be given a huge limit, but also knowing how high the APR was helped me to take control of my finances, meant that I couldn't spend way beyond my means and it encouraged me to pay off the balance in full each month. Account accessible online, meaning more control over spend levels. Definitely recommend. (read more)
★☆☆☆☆
“charge-happy banksters”
Written on: 30/04/2012
I got hastled on the phone (multiple phonecalls in a day) for paying my monthly payment 1 day early! I PAYED EARLY! ...and they are now charging more interest (read more)
★★★★☆
“Second Chance”
Written on: 23/04/2012 by ihearthomos
When I was 19 I was foolish with credit, I forgot to pay off a store card and my bank did not bring my mobile contract over to my account (as I wasn't using it I didn't notice). I didn't watch what was coming in an out of my account, taking money out of cash machines was like Russian roulette, I would close my eyes and hope for the money dispensing noise. I paid everything off in full when I realised what had happened, but it was too late. Now I am 3 years older, over the last 2 years I... (read more)
★☆☆☆☆
“Customer service??????”
Written on: 05/04/2012
Having received a letter from Aqua I was more than amused. My credit rating is perfect, the credit cards I hold amount to @ £25000 and I owe nothing. I rang the customer relations department to have my name removed from the database and was met with a most unhelpful person. I'm assuming from the info (initial credit limit of £250 to £1600)that it is aimed at people who are short of money and willing to pay 35.9%APR. I would advise anybody looking at Aqua to think again! (read more)
Brendz's Comment
Written on: 16/09/2012
How is this helpful or here as a review? moderator needs to delete as this says nothing about the card or company. Its obvious the card is for people wanting to build credit.
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★☆☆☆☆
“A scam”
Written on: 16/03/2012 by barbbenn
I appiled on line, and was refused even before my computer could have sent the info, i was then directed to a company called credit call, which my computer barred. How they could refuse me without even checking me out I don't know, maybe its just to get your email and phone numbers so they can sell them on. Beware. I am not the most credit worthy person in the world, but I have no debts and do hold 2 other credit cards,I just don't have a huge redit score. I will now check my credit score... (read more)
★☆☆☆☆
“aqua credit”
Written on: 22/01/2012 by davidestes38 (1 review written)
I applied and got approved. but still no response.called several times they said the card was on it's way that's been several months. I think someone should get theim for scam that's all it is.aqua credit service sux would not recommend to anyone. I James David Estes don't think highly of theim. their service. as of 01/21/2012 still no response.They can take that card and shove it. Thanks, (read more)
★★★☆☆
“How long does it take????????”
Written on: 29/12/2011 by L0uanne2011
I applied for aqua card because of my bad credit and everything seems to be ok applied on line they said they will be in contact because they had to review my application I forgot about it and then about 5 days later I got a credit agreement through the post I thought bonus because all I want it for is for my fuel and shopping every month etc. I sent the form back a week later got my pin no problem but been waiting 6 days now for the card does anyone know how long it takes to receive it????... (read more)
★☆☆☆☆
“RUINED MY CREDT SCORE”
Written on: 12/11/2011 by magnets123
Missed one payment, After losing job and contacting AQUA CARD SEVICES. No help what so ever, After one month found new employment, And paid up to date and in credit, AQUA have put on my credit report i have an a AP (Arrangement to pay) And that i am £65.00 over my credit limit when in fact i am in credit with them by £29.00. Now all that hard work of getting a good score, As been ruined by AQUA, They are not there to give people a chance. They will have a shock tomorrow i have now... (read more)
Obebogie's Response to magnets123's Review
Written on: 18/02/2012
Thats your own fault completely. You should lways repay the card in full to avoid paying interest and when you can't you could have made the minimum payment to them (which is like £10 - are you seriously saying you didn't even have £10 spare?).
Although by the sounds of it you were over your credit limit at some point which is why it was reported to the CRA's, if that's wrong then you can have it removed.
So you didn't manage the credit that was given to you and now your credit report accurately reflects your lack of responsibility. It's no fault of Aqua's.
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Katiekatjas's reply to Obebogie's Comment
Written on: 11/01/2013
So, if you lost your job tomorrow you would be able to pay everything? OH yes because you live with mummy and daddy. You have to be pretty thick skinned to work in collections because nobody wants to do that job. Most of you haven't got children, so dont care.
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★☆☆☆☆
“Not very happy!”
Written on: 28/09/2011
After using aquacard for a number of years with no problems. My card was due to expire and I rang them a few times in the month and was told that the card would be sent out within 2 weeks. My card is due to expire in 2 days and when I again rang aqua I was now told that I would not have my card renewed. This is despite me paying regularly each month by direct debit and also ringing each month to make an additional payment. When I questioned why they would not be renewing I was told that... (read more)
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Showing 21 - 30 of 47 Reviews
★★★★★
“Aqua Card Great Service”
Written on: 22/09/2011
Ive had an aqua card for just over 4 months, initially I found the customer services to be fantastic, very friendly and helpful and happy to stay on the phone to help discuss things without trying to get your off the phone. I found the whole process to be great and since using the card for 4 months found its an amazing no hassle service. Paying them is easy, I personally either use my debit card or transfer straight from my bank, either always clears within 3 days. Today I called aqua as I... (read more)
★★☆☆☆
“After a long wait for my application to be processed...”
Written on: 01/05/2011
After a long wait for my application to be processed (4 months)i recieved my aqua card, i took this card out because i had no previous credit and needed this to build a credit history, so as it says i paid all my statements well before the due date and at the same time i took out an experian credit check which showed my credit rating to be (724) which was considered to be fair this steadily climbed to 893 which was then considered to be good, so after using my card several times i had a... (read more)
Guest's Comment
Written on: 28/05/2011
first you should learn how to use the credit card properly. it should be used everymonth and when you receive the statement you should pay it of in full or more than half your limit. if you spend more than half your credit limit, your credit score will drop. when i started I had a credit rating of 385 in experian. used two credit builder cards and after one year of doing exactly fine my score moved to 825.
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Chris7494's Comment
Written on: 19/09/2011
You could just be patient and wait till they update the CRAs the month after. Thing is, the history is what improves your ratings anyway, not just a single payment!
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★★☆☆☆
“Problem with this credit card is: Try and get onto the...”
Written on: 10/03/2011
Problem with this credit card is: Try and get onto the online service is next to impossible. Always down, or temporarily not working. My suspicion is that they want you to phone them at a premium rate. If you like to organise your finances on line, dont bother with these mickey mouse people. I have not even received a statement yet, but of course, rest assured when i do i bet i have some charge on it!!! (read more)
★★☆☆☆
“I applied for the Aqua Credit Card mid January (it's...”
Written on: 10/03/2011
I applied for the Aqua Credit Card mid January (it's currently March 10th). Approx. 10 days after I had applied and been approved online (and had sent in COPIES of my bank statement and passport, as they had stated online that COPIES were ACCEPTABLE) I receive a letter in the mail, for me to sign and return and to include COPIES of my passport and and bank statement. Okay I think. I'll send it again, perhaps it didn't reach there. 7 days later I recieve a letter AGAIN asking for me to... (read more)
Vonny_Uk's Comment
Written on: 09/12/2012
Same thing happening to me as well, I have submitted my bank statement and passport copy, certified copies, multiple times already. And they have been posting it back saying they will get back to me in 7-10 days. But they keep sending me letters separately to send those things again and again. I am hoping applying hasn't affected my credit score badly because I applied because I don't have a credit history at all, not because I had a bad credit history, and think I am doing the opposite now...
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★★★★★
“I'm 21 and my credit history is ok, noting bad but...”
Written on: 04/03/2011
I'm 21 and my credit history is ok, noting bad but it's just a lack of history. I've applied to several of the major banks including my own which I hold my current account with and have been refused every time. I currently hold a Vanquis card (£250) and a capital one card (£100) I applied online to Aqua, got an acceptence letter 3 working days later and returned the signed credit agreement. One week later I received my pin and got the card two days after, very happy that they have decieded... (read more)
Guest's Comment
Written on: 27/11/2011
did you have high intrest when payin back or was it ok?
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★☆☆☆☆
“Ive applied for a credit card 1 month ago and they...”
Written on: 23/02/2011 by mich1984 (1 review written)
Ive applied for a credit card 1 month ago and they keep sending asking me to send through the same documents. I keep on sending it. Ive called customer service and they gentleman said theres something wrong with my application, i must re-do it. 3 Hours later i get another email asking for the same DOCUMENTS.
It doesnt make sense!!!!!!!!!!!!!!!!!!!
(read more)
★★★☆☆
“I too apllied for my aqua card early jan,got accepted...”
Written on: 14/02/2011
I too apllied for my aqua card early jan,got accepted signed and returned credit agreement along with I.D, 2 weeks later got my I.D sent back with a thank you letter. The next week recieve a letter asking for ID again!!! Called up and spoke to a nice lady who said they had recieved a number of calls with the same problem! She told me NOT to send ID again and wait a week to see if i hear anything. I DID! Another letter asking for my ID, so in the end i gave up and sent my ID for the second... (read more)
★★★★★
“Had past issues and Aqua accepted me with a decent...”
Written on: 07/02/2011
Had past issues and Aqua accepted me with a decent credit limit - card arrived quickly, customer service is spot on. Good Card. (read more)
★☆☆☆☆
“I first applied for my card MID DECEMBEr,sent my id...”
Written on: 02/02/2011
I first applied for my card MID DECEMBEr,sent my id and signed agreement off 23rd december, got a letter with all my id back on the 4th jan saying many thanks card be with you in 14 days, called two weeks later to be told we havent had your ID. WHAT!?!?!?!?!?! you sent it back with a thank you letter.... then my id re appeared as if by magic (by now its the 28th Jan, then told that the passport needs to be verified, now im on hold on the 2nd of feb as i write this... i get the feeling... (read more)
★☆☆☆☆
“Applied for a card since on the 4th and have yet to...”
Written on: 26/01/2011
Applied for a card since on the 4th and have yet to receive it. I sent all the documents and then they wrote saying that my id had to be original which they said a copy would've been ok in the first place. I'm so unhappy that its taking that long as it wasnt sent to the correct address in the first place. its now the 26th and would be happier if clearer guidelines were given upon application! ANNOYED (read more)
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Showing 31 - 40 of 47 Reviews
★★★★☆
“Previous credit history was dire...Aqua said yes to...”
Written on: 27/06/2009
Previous credit history was dire...Aqua said yes to application.
Card dispatched quickly with decent credit limit. Only it took ages to activate the card due to some nook trying to sell me an extended card cover
(read more)
★★★★★
“Really pleased I chose the Aqua Credit Card. I would...”
Written on: 27/05/2008
Really pleased I chose the Aqua Credit Card. I would recommend them to anybody who has been a victim of credit issues in the past. Credit Limits are very good. Staff are particularly helpful and it's nice to learn that the Call Centres are in Wales not the otherside of the World. Statements are very easy to understand. (read more)
★★★★★
“Aqua are good because they issued me with a new card...”
Written on: 28/03/2008
Aqua are good because they issued me with a new card after a few years break due to financial difficulty, I feel like I belong to the society again. Re-issuing me a new card brought me back my confidence and will enable me to prove my credibility again. Excellent customer service! (read more)
★★★★★
“Excellent service (see good/bad points above) 24hr...”
Written on: 04/02/2008 by rottweiler124 (2 reviews written)
Excellent service (see good/bad points above) 24hr helpline with friendly staff & no long telephone queues, my calls are always answered straight away. Id definately recommend this card to people wanting a second chance with a credit score to build it up. The day I turned 18 (young & stupid) I grabbed as much credit as I could and thought it was great but I wasn't mature or responsible enough to pay it back hence my bad credit past-so its refreshing when someone gives you a second chance... (read more)
★★★★☆
“I initially paid the balance through my local bank...”
Written on: 17/12/2007 by CJ48
I initially paid the balance through my local bank until they started charging £10 for the privilege. In October I set up a direct debit to clear the balance each month, come November - no statement, no money taken from my bank account. Apparently when a payment method is changed a statement is not issued for 2 months and payment cannot be taken unless a statement has been generated. (I was never told this), I also requested a Post Office payment card - twice! Still not received one.... (read more)
★★★★☆
“Generally a very good company and never had any...”
Written on: 17/11/2007 by michellewebb (5 reviews written)
Generally a very good company and never had any problems with and after they drop your limit it's not long before their giving it back to you and if you still use it quite a bit during the dropping period they may extend your credit limit. Nice to be reconised and rewarded for your loyalty. Have recommended to a few of my friends. Good job all round. (read more)
★★★★☆
“Not really had a problem with the Aqua card, credit...”
Written on: 23/10/2007 by yellowtimechris (109 reviews written)
Not really had a problem with the Aqua card, credit increases as you use the card and APR is about average.
Statements are easy to read and sending a payment via cheque ain't a hassle but you can change this to other methods.
(read more)
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Top 5 Best Credit Cards
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Top 5 Best Credit Cards
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1. American Express Centurion Black
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Trytobefair's Response to tofee's Review
Written on: 18/05/2013
I knew it! They told me there was nothing wrong with their website and no-one else was complaining. Their website is almost unusable most of the time. It takes several minutes to go from step to step when trying to access your account online and often bombs out. This means that if you want to check your balance, make a debit card payment against your balance, etc. it will take you about 10 minutes or more to go through each step. And that's if you're lucky: often you'll just be kicked out back to the first login screen.