House Of Fraser Card Reviews

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★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
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  • Ease Of Making A Payment

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“House of fraser MasterCard”

Written on: 06/05/2014 by Curtis458 (1 review written)

Got 10% off for opening a MasterCard in the Worcester store. Lovely lady on the men's department was very helpful and gave great customer service. I then received a £10 voucher in my card statement, which I then returned and spent rather quickly! Genuinely one of the best store cards I've had, bought a holiday with Virgin and used my store card and use it on a regular basis, I have had over £100 in vouchers over the past year. Also a lower APR in comparison to other store cards I've had in… Read Full Review

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★☆☆☆☆

“House Of Fraser Gift Cards - NOT recommended”

Written on: 31/10/2013 by moto77 (1 review written)

I received a House Of Fraser gift card as a present and tried to make an online purchase using it on the House Of Fraser website. My purchases however at check out when redeeming the gift card would not go through (some of which were sale items that would most certainly sell out quickly) and I then had to phone customer services who also could not process the order. Eventually the customer services lady gave up and spoke to her supervisor. I was informed that my card had been 'blocked'??? and… Read Full Review

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★☆☆☆☆

“Gift Cards That Can't Be Accepted”

Written on: 04/08/2013

We tried to use Gift Cards purchased for My Wife and Daughter for their Birthdays. We were told by the store that the systems were down, however in The Manchester Store, we could pay by any other method. Complaints to House of Fraser prompted from Tweets just got an apology, but only after I complained how long the response had taken. We have now heard from several people who claim that the system for gift cards at House of Fraser is often inactive. Seriously think about whether you should get… Read Full Review

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