Monsoon Store Card Reviews

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★★☆☆☆
2.2
33.0% of users recommend this
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  • Ease Of Making A Payment

  • Customer Service

  • Value For Money

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Latest Reviews

“I have been using my store card and paid my bill on...”

★☆☆☆☆

written by on 28/07/2009

I have been using my store card and paid my bill on time. I went into Monsoon the other day during the sale and it had been declined. The store phoned customer service and they had blocked my account because when I applied for the card instore they gave me the wrong copy of the form! When asked if they were going to credit my account with the points they said no! I have complained about the customer service and they told me that I have to complain to Santander.

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“Really bad customer service ”

★☆☆☆☆

written by on 10/07/2009

Really bad customer service
Took Monsoon Store Card 10 minutes & 5 security questions to be told that I needed to call another number.
All this because they haven't sent me any loyalty vouchers for the last 3 transactions.

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“Very good store card to have”

★★★★★

written by on 23/05/2008

Very good store card to have

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