Powerhouse-Fitness www.Powerhouse-Fitness.co.uk/Fitness Reviews - www.powerhouse-fitness.co.uk

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★★★★☆
4.0 / 5
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Latest Reviews

★☆☆☆☆

“Terrible after sales”

Written on: 27/08/2014 by JohanVdMerwe (1 review written)

I've ordered 5 products from the company on their express delivery option, but for the one product (barbell set) they never delivered the bar. Since then, I've phoned them 6 times over 3 days to get an update on this. Everytime a rude person promises a call back once they have news from the courier. Once the phone was put down in my ear after pick up. Does not seem that they are willing to resolve this problem, and they and the courier are blaming each other for the mistake. Now there is only… Read Full Review

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★☆☆☆☆

“Do not order anything off these people”

Written on: 18/06/2014

I placed 2 orders with powerhouse fitness. The first was for a number of items of gym equipment. I paid for express 5 day delivery. I heard nothing regarding the delivery after placing my order and had to chase this company for a week in order to arrange the delivery. Once the delivery arrived the spinning bike was missing the free computer that it was meant to come with. I contacted powerhouse and was told that they don't actually have any computers in stock and may not have them for many… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 09/06/2014 by KennaHutchinson (1 review written)

delivery and customer service is the worst ever you have been warned!!!!!… Read Full Review

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★☆☆☆☆

“WORST SERVICE - STAY AWAY”

Written on: 31/03/2014 by KierraMunn204 (1 review written)

POWERHOUSE FITNESS HAS THE WORST, AND I MEAN THE WORST CUSTOMER SERVICE EVER. CONSIDERING THEY ARE SELLING TO CONSUMERS, THEY HAVE NO SENSE OF 'SERVICE' WHATSOEVER. I would NOT buy from this company, save yourself time, effort and some headaches and buy from a reputable company, WHICH POWERHOUSE FITNESS IS MOST DEFINITELY NOT. … Read Full Review

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★☆☆☆☆

““POWERHOUSE IDIOTS” INCOMPETENT & PATHETIC...”

Written on: 28/01/2014 by einstein2 (1 review written)

POWERHOUSE FITNESS ARE THE MOST INCOMPETENT IDIOTS ON THE PLANET! I ORDERED A TRAP BAR FROM THEM AND THEY SENT A DEFECTIVE RUSTY PIECE OF SCRAP METAL. I COMPLAINED AND THEY OFFERED A £10 REFUND SO I TOLD THEM TO COLLECT THIS RUBBISH AND REPLACE IT WITH A NEW BAR IN ACCORDANCE WITH WHAT I HAD PURCHASED. THEY EVENTUALLY COLLECTED AND THEN REPLACED WITH A COMPLETELY DIFFERENT BAR! I ONCE AGAIN TOLD THEM TO COLLECT AND REPLACE WITH THE CORRECT BAR! THEY AGAIN COLLECTED AFTER ALMOST A MONTH HAD… Read Full Review

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★★★★★

“weight lifting gear”

Written on: 24/11/2013 by chela (1 review written)

I am over the moon with my purchase and the price i paid for it!! Can not wait to continue to build my gym with the help of powerhouse fitness:) Ill inform my friends and clients where i shopped for my equipment when they come to train with me! I was really happy with the selection of products on offer, i found it hard to make a choice as i wanted one of everything:) I will be visiting the site again very soon as i have my eye on my next order already!! Thank you… Read Full Review

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★★★★★

“Best prices online ”

Written on: 14/11/2013 by Stuartb1200 (1 review written)

Found website whilst googling an item I required and found powerhouse in the search! I have now placed my second order in 2 weeks, website easy to use, even stores stuff in your basket and emails you if you haven't checked out, saves searching again! I buy online a lot due to my location and prices are great have compared to my usual suppliers and I won't be ordering from them again! Good quick delivery service, keep up the good work and bargain low prices!!!… Read Full Review

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★★★★★

“Quick, Easy, Simple”

Written on: 13/11/2013 by RichCowell (1 review written)

Great service, great prices. Only just discovered Powerhouse Fitness, but will be using them again in future. Huge range of products all at great prices, far cheaper than my previous supplier… Read Full Review

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★★★★★

“Excellent choice and customer service”

Written on: 21/10/2013 by dinku (2 reviews written)

Very easy to order and the finance application was a breeze to apply and got an instant decision. the customer service is very helpful and polite as well. You are spoilt for choice with the incredible variety of fitness equipment available and at very discounted rates as well. Would definitely recommend without any hesitation. Delivery is very quick which is an added bonus. … Read Full Review

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★★★☆☆

“cost ME a packet!”

Written on: 16/10/2013 by wrightstuff (1 review written)

even tho my delivery address was confirmed by email as my uni address,my order was sent to my home, resulting in an extra £13 in postage,making this too expensive… Read Full Review

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★☆☆☆☆

“worst customer service ever!!!!”

Written on: 07/10/2013 by kieran96 (1 review written)

Ordered a programmable climber. Estimated delivery time 4-6 weeks. 2 months later still waiting after a day and a half lost work time. First delivery slot, i shouldnt have been told as it hadnt gone out for delivery. Second slot, well they dont actually deliver on a saturday. Third attempt, it'll be with you first thing. 8 o clock they rang to say they would be 6 and a half hours. Had to book more time off. They rang again to say it would be 2.45pm. At 3 o clock they rang to say it would be… Read Full Review

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★★★★★

“Olympic Set”

Written on: 27/09/2013

Not had item delivered yet but only ordered 2 days ago. The process was quick and easy as was the confirmation. I have used power house before and had excellent service then.I will use the company again and would certainly recommend them… Read Full Review

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★★★★☆

“Very good. ”

Written on: 18/09/2013

I ordered an Infiniti Rower, having reviewed it and prices elsewhere online, Powerhouse were the cheapest and the site was incredibly easy to use. Items were ordered on a Saturday and delivered on the Tuesday ( optional Express Delivery ). The Rower itself was very easy to assemble seems very sturdy and well made, a great piece of kit. I would have given 5 stars but I was unable to track the order and the item was delivered unexpectedly, also I did not receive a response to an email, minor… Read Full Review

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★★★★★

“plain and simple”

Written on: 17/09/2013

One of the easiest web sites I've used. No trying to encourage you to add more to your basket, you simply buy what you want. Order process so easy and hassle free. Would recommend anyone to use these guys. I liked the easy categories menu… Read Full Review

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★★★★★

“Bodymax heavy duty bench”

Written on: 06/09/2013

Bodymax cf430 weight bench sturdy and well worth the money . Looked at a few benches before I decided on this one as it could take the weight I wanted . Easy to put together about 1 hour in total very good quality and looks like it will last a long time… Read Full Review

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★★★★★

“Amazingly Simple”

Written on: 01/09/2013

i was browsing ebay for different equipment and coming up with different brand of plates, different dumbbells and ez bar, and obviously once i added all this to the basket the postage fees were tremendous, i found your website and within a few clicks i had everything i wanted all from 1 store, and had it delivered for free. Very easy and convenient… Read Full Review

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★★★★★

“Ez revolving lat machine bar”

Written on: 24/08/2013 by madkerrui (1 review written)

A great product,high quality and excellent service. Would recommend to friends and family… Read Full Review

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★★☆☆☆

“Vision U60 Light Commercial Upright Bike + mat”

Written on: 24/08/2013 by BarlowManchester (1 review written)

The above product was an upgrade for a bike that they advertised but said was not available. The bike it self is a solid construction and well made. The only small problem was the instruction sheet for the wiring was minimal, the unit contains several wires which were obviously not required. These could have been better identified to make assembly easier. The mat was as advertised and good quality. The two main problems were the packaging, it looked like the bike had been stored in a warehouse… Read Full Review

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★★★★★

“Great "online chat" service”

Written on: 24/08/2013

Was struggling a little to decide which machine to buy. Used the online chat service to talk with a sales advisor... better than waiting in a shop for someone to answer my questions! Informative advice, only thing missing was a smiling face but you can't have everything. Clear and easy to review website, Very easy purchasing system, a Good professional service all round, full marks… Read Full Review

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★★☆☆☆

“Bad customer service and missleading order status..”

Written on: 22/08/2013

I ordered an item on 10th August 2013 and because I was working, I ordered it to my parents house. My parents were sat in the house for a week waiting on delivery. I kept checking the website for my orders "status" and it showed "exported". When it had not arrived in over 5 days I asked an online helper if "exported" meant "posted" and I was told yes. Then while casually browsing my junk emails, I found 4x emails from Powerhouse-Fitness asking for ID to prove the delivery address. I emailed… Read Full Review

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