DUO www.duoboots.com Reviews

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 0 ratings and 7 reviews

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Average Ratings for DUO www.duoboots.com

  • Customer Service3 stars
  • Quality of website4.2 stars
  • Value for Money3.5 stars
  • Overall rating2.8 stars

7 Reviews For DUO www.duoboots.com

  • tarapeah813 Rank: Lance Corporal 15th Jan 2009

    Reviewer rating: 5 stars


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    Bad Points: Not really any.


    General comments: Great boots if they are in stock delivery is speedy, if not in stock i had a custom pair made for me within 6 weeks. Outstanding level of customer service. Use their helpfull measuring guide when you measure yourself up. Amazing product. Fits like a dream couldnt ask for a better pair of boots.

  • Guest 12th Jan 2009

    Reviewer rating: 3.5 stars


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    Yes, I've had to wait a coulpe of weeks for my boots BUT they fit! So a small price to pay rather than high street misery me thinks. Good choice of styles.

  • slowerthanasnail 15th Dec 2008

    Reviewer rating: 0.5 stars


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    Despite checking our all the very positive online reviews for DUO before ordering my boots in person at the Manchester store (to make extra certain I ordered the correct fit) this has been the WORST shopping experience I have EVER had!

    The boots were ordered in mid August, in the shop I was told I would receive them within 4 weeks, the confirmation email I later received said 4-6 weeks, and 8 weeks later I received a pair of boots which were faulty. On telephoning DUO to report the fault I f ...

  • Guest 9th Nov 2008

    Reviewer rating: 0.5 stars


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    Having waited the 4-6 weeks quoted as a delivery time I still have received no boots even though they are in stock in their stores...

    I feel this is poor customer prioritisation and service.

  • fatscot 22nd Sep 2008

    Reviewer rating: 5 stars


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    I bought a pair of Duo boots from their Edinburgh retail store and found the whole service to be excellent. I first had a look on their website for boots and I found a pair I wanted easily. But I wanted to get fitted properly so went to the Edinburgh store where the staff were very accomodating and very friendly. Couldn't recommend them highly enough. And once I'd ordered my boots I got them delivered by Duo to an address in London within a couple days. Perfect, all-round service.

  • boldbrat Rank: Lance Corporal 4th Dec 2007

    Reviewer rating: 0 stars


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    I haven't even got the boots that I ordered from DUO yet, and after waiting so long, I'm not sure I want them, as the sales have already started in most London stores.

  • Sarah33 Rank: Lance Corporal 13th Sep 2007

    Reviewer rating: 5 stars


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    My boots ordered from DUO at www.duoboots.com are of a beautiful quality and arrived the next day. The fit is perfect - I am so pleased to have finally found a company that do my size in styles that are actually fashionable. Fantastic customer service, really helpful on the phone and by email.