Written on: 14/11/2013
I have paid monthly paiment and when i went to purchese new item my card was declined ! Payment was taken over the phone and i was told that nobody marked down that is paid! I had the biggest embarasment in the shop i have called customer service from argos store and told them how rubbish they are front of the store manager (read more)
Written on: 28/10/2013 by mostazir (1 review written)
After I made my first purchase, I instantly set up my direct debit online so that I do not forget the payment. These bunch of dumb heads even didn't bother to take the money out of my account on time and a late fee incurred in the statement. After calling to their premium rate number, someone apologized for the error and transferred me to the customer service department to rectify the problem. After hanging up for 10 minutes, I gave up !! I am sure they won't pay me for the premium rate... (read more)
Written on: 24/03/2013
unfortunately Argos they chose the worse bank ( Vanquis Bank ) to to handle Argos credit card. I submit my details on the website and I keep receiving calls on my mobile and at home asking to take more details. Last one was today Sunday 24/03/2013 at 12:00 which was very rude person calling to take more details, over talking me in nonprofessional way. I sent them email to delete my application and stop calls (read more)
Written on: 12/05/2012 by madcat (31 reviews written)
Ive got married and they wanted my original marriage cert sent to them, original documents i dont think so. so im trying to pay the remainding £100 but they wont accept my payment from my married name but if i can get a stranger with a different name to pay theyll accept that! how does it make sense? so i tell them they have to wait until hubbys home at the end of the month and i get hounded with 10 calls a day, i say my surname and they abruptly hang up, have logged a complaint. steer clear (read more)
Written on: 20/02/2011
If you are considering taking an argos mastercard reconsider as customer services are very rude,i was 3 days late making a payment so as well as getting a late payment fee they made me pay standard rate interest i had first got an promotional rate at 0% there interest rates are huge so i will be closing my account with them asap never to use again.. (read more)
Written on: 17/12/2010
Very bad customer service very rout espacily Mr Dean and Mr Jaka not trying to understand what claint trying to sys (read more)
Written on: 27/11/2010
They rope you in with attractive rates then continue to increase them the more you spend! There are much better deals out there do not get one!!!! (read more)
Written on: 28/08/2010
Have had different credit cards over the last 30 or more years and can honestly say this is probably the worst. Agree with all the other comments about poor customer service and low credit limit etc.
I was approached in store by a very pushy guy and the only reason I did apply was that I thought it was some kind of upgrade of the Argos storecard which I've had for years. I've frequently used my Argos storecard to take advantage of their various buy now pay later schemes and have found... (read more)
Written on: 08/07/2010
Worst credit card i have ever known. Customer Service is extremely poor , Direct Debits purposely not set up in order that you get charged late fees. Will not be using it any more. Won't use Argos either on principal. (read more)
Written on: 06/07/2010
Terrible customer services and the worst service ever. (read more)
Written on: 06/07/2010
Me and my partner applied for the Argos card, I did mine in store and she did hers over the internet on there website, we both have no credit issues, I got refused and she got accepted. She was given a small limit of £250 and was told that when she paid back each time the limit would increase, when we tried to pay this off on there site it kept saying it had errors and to try again in 24 hours, so my partner phoned them and we tried to pay the overdue amount on my mastercard credit card to... (read more)
Written on: 04/05/2010 by snorlax (1 review written)
I took this for a saving on purhcases on the day. Firstly, I was staggered by the £500 limit! The only lower limit I have ever had was £250 - back in 1974! My others are into thousands. But, as I didn't really intend to use it, there was no problem.
I did use it and when I tried to register online, I was told 2 parts didn't match their records. I then rectified the errors with Customer Services and was told to try again in 24 hours.
Have done so and still getting same problem!!!!!!! So I... (read more)
Written on: 16/04/2010 by garagehouse (3 reviews written)
They only gave me a £1000 credit limit - the lowest on any card I've ever had.
Now I know why.
It's so you're likely to go over the limit, and they can charge you £12. (Why can't they just not authorise the transaction?)
Now, you might think a £1000 limit would be OK. So did I, as I typically spend £500 per month, and pay t off in full by direct debit.
However, they seem to hold off from taking the first payment. The result is that the balance varies from 500 - 1000, rather than from 0 -... (read more)
Written on: 14/04/2010
i applied for this card just for the sake of money back rewards, been doing timely payments had no problem using the card but the rewards never got one calling customer services is of no use, the only answer i used to get was there was a system error the reward voucher is on its way but never got one. but have been paying telephone bills calling 0845 numbers. AVOID ARGOS MASTERCARD. (read more)
Written on: 13/04/2010 by richardmason2 (1 review written)
only card i use have others but find argos is better all round.i wouled recommend it to family and friends and every one. (read more)
Written on: 27/03/2010
ARGOS CREDIT CARD - I have always been able to pay any balance off before interest became due on a buy now pay later basis with Argos.. However, this time, I had found that hard. I was staggered just how they managed the interest etc., on my account. Firstly, they added two buy now pay later plans together despite the fact the second one was not due to be paid for anohter 3 months, and then they charged an extortionate amount of interest. This month I paid over the minimum payment, but my... (read more)
Written on: 12/03/2010
I have had Argos mastercard for close to 4 years.I often get charged interest inappropriately and always have to phone them up. Their customer service is not very good either. (read more)
Written on: 03/03/2010
Shocking level of customer service. Had card for 3 ish months could not take it anymore, as an additional user called them 8 times for a pin and blocked pin, gave up in the end!! Nice rewards but would not have covered the phone calls I had to make. (read more)
Written on: 25/02/2010
I too have had difficulties with PIN number changes that the Barclaycard systems don't pick up from Barclays ATMs. Contacting the call centre is like trying to have an intelligent conversation with a Stepford Wife. They don't work for Argos or for Barclaycard. It's some other company answering the calls so they don't care. They get paid whether the service is good or bad. Letters are ignored till you complain to the Argos Chief Executive. I closed the account and as for the loyalty scheme -... (read more)
Written on: 12/02/2010 by allan65 (4 reviews written)
Applied for the Argos mastercard due to the generous money back scheme. Have spent thousands on the card but never received any noney back. Phoned customer services which is an 0845 number so it actually costs you to complain about there bad services. Was passed around from one department to another all saying my problem of not receiving my money back was nothing to do with them. Was given alternative numbers to ring and got the same message, 'Its nothing to do with us' not even the... (read more)
Written on: 10/01/2010
Thi shas to be the worst customer experience in the credit card industry. Run by BARCLAYCARD for Home Retail Group, the Argos card customer service centre is dire - long queues, staff who don't even understand what an authorised user card is, or how to re-set a PIN. Written complaints to them and to Argos Senior Executives in Milton Keynes are unanswered. The PINs they issue don't work in Argos shops. If you chjange a PIN at a Barclays ATM, it never reaches the card computer so you get... (read more)
Written on: 13/11/2009
Since receiving the card I have not been able to use it in the shop as the computer did not reconise the correct pin.
I cannot use it on the phone or the internet as the computer does not reconise my address.
I cannot use it at the hole in the wall as the computer states I have been to the hole in the wall to often.
I have spent 2 hours on the phone but the card provider states the pin and the address are correct so there is not a faught.
Recent attempts to phone resulted in 5 minutes of... (read more)
Written on: 31/10/2009 by taurustime (17 reviews written)
I applied for the Argos Master Card due to the 3-months interest-free credit period on purchases plus the 1% cashback on all purchases, 2% cashback on everything bought in Argos. Despite an A1 personal credit rating, I was given £1,000 limit which went in two months as I use my credit card for my business as well. My final use of the card was for petrol which took my card over the limit by £12 - my fault as I had not kept a running total of my balance - who does? - and the petrol station's... (read more)
Written on: 05/08/2009
The reason I choose the Argos mastercard over others is for the voucher scheme. The major problem is getting hold of the voucher. When I got the card the term stated that I will be getting the vouchers every three months. I didn't get my vouchers after first 4 months and I will have to chase to get my first batch of vouchers in April. It is now four month since I got my last set of vouchers and it looks they have changed the schema and can't be bothered to inform me about. Now I have made... (read more)
Written on: 10/06/2009
Dont believe this card when you go on shoping because u dont know when they block your card . in my case i went to a restaurent and i had the diner with my friend its about to pay the bill but my argos master card dosent work immediately i cald to argos customer service and they said my card hasbeen blocked the reson is they send some direct debit leter to me but unfortunatily its gone back to argos mastercard service. (nothing wrong in my address i am still receiving my all bill in same... (read more)
Written on: 15/04/2009 by laal
Don't take this argos mastercard always deceive you, also when you phone call will not answer you right way, also respond after 15 mnts, make money from your call, customer service is very very poor. (read more)
Written on: 01/12/2008 by rmtownsend (1 review written)
Avoid the Argos Mastercard, I have been a victim of fraud, this has gone on since July 08 and problem is still not sorted, Argos fraud Deparment/Customer Services are terrible, no one has called me back yet, and I've had no reponse to letters.
I now decided to seek advice. (read more)
Written on: 07/11/2008 by Godot (1 review written)
Highly recommended! I took out the card in August because it gave me 2% back for my shopping (I was buying a table for my dining room). I've also used it for my petrol recently, and I've just recieved £35 in Argos vouchers! Not bad for 3 months worth of spend (it beats Nectar).
You can also buy a whole range of Argos stuff at discount on their website - You just can't loose.
My advice would be to take this out now before they get wise and increase the APR or put some other spending... (read more)
Written on: 25/10/2008
0 Percent Interest for 59 days after purchase. The your rewards section is great for money off deals even the buy £50 vouchers get £10 voucher (20% free) free deal is worth getting every month if your a big spender at argos as its the best voucher deal available (some mastercards do a buy £50 vouchers for £45 which only works out at 10% free. Overall the card lacks on a customer service side but makes up for this in the very good rewards you can get. (read more)
Written on: 26/06/2008 by ntrose (1 review written)
Customer service very poor, promised to do somethings than never done them. They have to call you back with almost all queries. They charged me unpaid direct debit fee when money was collected from my bank account and the credit card statement shows a credit balance. I am still waiting for a refund in my bank account for over 20 days now. (read more)
Written on: 28/05/2008 by colint1970 (1 review written)
On the face of it, the Argos Mastercard is a good card. In fact, I'd go so far as to say if you don't need to speak to customer services, it's great. In essence, the card requires purchases to be paid by the due date on the next-but-one statement. For example, if you may a purchase in January, you need to pay it off by the due date on the March statement (not February's). Even if you do not pay the full amount due by then, you will be charged interest from that statement date (in this case,... (read more)
Written on: 09/04/2008 by hiraujala (1 review written)
I am very happy with my Argos Credit Card and enjoying interest free credit which has saved a lot of bank interest. (read more)
Written on: 25/02/2008 by whoisking (1 review written)
1) Name spelt wrongly on card.
2) I wasn't asked for a password at the time of applying for the card (the person taking the application just made one up without telling me) so I had problems accessing details on the card to start with.
2) After resolving that issue, I was sent a personalised application to apply for the same card, but with the additional incentive of 0% for 6 months on balance transfers. When I called up to have this offer transferred to my current card (or to obtain another... (read more)
Written on: 15/02/2008
The Argos Credit Card is great for all those people who have to claim expenses because of the discounts and rewards. It also gives you 3 months interest free on some purchases. It has a good APR but not the best about average. My advice is use it, claim it and win it. (read more)
Written on: 09/02/2008 by gpreshaw (6 reviews written)
When i applied for Argos Mastercard it took only a few minutes online, and it arrived (pin and card) within a week or so. I received a good amount of credit for my income which i am happy. there was no problem activating the card just a simply phone call. the best thing about this card is you have up to 3 months to pay for any purchase unlike most credit cards which is up to 59 days or so. this card has other great benefits like offers that you card purchase online, for example at Christmas... (read more)
Written on: 19/12/2007 by k8vjo (1 review written)
was sent my pin number
then i was sent my card
was given a credit limit of £6700
when i tried to activate my card they said that they had introduced a new credit scoring system they put my details back in and i was declined so they would not activate my card.customer services were horrible,the worst i have ever experianced (read more)
Written on: 17/11/2007 by michellewebb (5 reviews written)
Easy to apply for only took about 1-2 weeks to arrive through the post.
Argos also give you a cash back offer which is fantastic for the cash points and they offer a fair credit limit with out being messed about, generally very good and hassle free (read more)
Written on: 26/09/2007 by minnie100 (1 review written)
The Argos credit Card is easy to apply for and quick to get the card although I had a few minor problems on route but they sorted it out. It gives a long interest free period so it is worth having. (read more)
Written on: 11/09/2007 by retake (2 reviews written)
I applied for an Argos Mastercard 2 weeks ago(attracted by the 3 months interest free plan) using the online application process and got my new card within a week and was given all the details including a hefty £6000+ credit limit. All seemed well!...Until today when I thought I'd try logging into the Argos Mastercard website. I was presented with a message saying I should call customer services because of a problem with my card. I called them immediately since I was planning to use my Argos... (read more)
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