Globespan Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 12 reviews

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Average Ratings for Globespan

  • Flight on time?1.4 stars
  • Customer service1.3 stars
  • Comfort on flight2.5 stars
  • Quality of food1.9 stars
  • Value for Money1.5 stars
  • Overall rating1.3 stars

 

12 Reviews For Globespan

  • Guest 14th Aug 2009

    Reviewer rating: 1 stars


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    flobespan - 9 hours delay on the way back with only a cold KFC given to us with a small drink. Ended up flying home in the middle of the night with very few warm clothes and they still tried to charge me £5.00 for a blanket for my children! No representative, information or care. I would never fly with this uncaring airline again.

  • Alastair Ross 30th May 2009

    Reviewer rating: 0.5 stars


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    I booked flights to Sanford in August 2008 for May 2009. When I queried why the final balance had not been collected I was told it was due to flights changes that i was going to be advised about. That's when the real trouble started. To cut a VERY long story short they then changed my flights and dates THREE times causing me huge inconvenience and my wife and daughter a loss in wages. the way our original plans were set, we were due to fly out on 02 May and come back on 10 May. That meant t ...

  • laneybobs 12th May 2009

    Reviewer rating: 0.5 stars


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    Lost my Bag 9th May 2009 and accept no liability what so ever have been told that they cant find the case anywhere in world must use destination airport to find bag. Called Globespan to ask them to assist - they washed their hands of the matter. Apart from flying home in a few days with them I will never book with them again. If you do loose your bag - sorry if Globespan or the ground handling team affiliated with Golbespan lose your bag and they do happen to find it and deliver it to you on ...

  • Guest 26th Apr 2009

    Reviewer rating: 0 stars


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    I was due to fly to Orlando from Glasgow 12th May, cancelled flight 2 days ago. Put us on a flight 15th May, tried to put my partner on flight coming home 1 day before me and my wee girl ridiculous. Then we got hit with bill of 400 pnds for changing our accommodation dates. We booked all this through First Choice, they phoned Globespan to get us all on same flight and to try get us some compensation. No chance, will never book Globespan again, will tell everybody what they did.

  • SMenzies 14th Aug 2008

    Reviewer rating: 0 stars


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    Flew from Glasgow to Vancouver 30th July (should have been 30th actually flew 31st) after a 19 hour delay. Information/updates that should have been communicated to passengers was not given as promised by airport staff causing distress and upset to passengers. This could have been avoided and the siuation made easier if they just spoke to passengers instead of everyone being left in ignorance. This was not good customer service. I was sceptical in the first place due to the bad press I had read ...

  • Guest 28th Jul 2008

    Reviewer rating: 0.5 stars


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    Airline lost my luggage on July 4th came back on 24th July, I still haven't got it back yet

  • gwynmacmillan 18th Jul 2008

    Reviewer rating: 0.5 stars


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    5 hour delay on Palma-Tees Valley flight. Despite Palma airport information desk requesting Flyglobespan reps to attend depature gate, there was no sign of any reps, thus no explanations... just gate changes and check-in time delayed at hourly intervals. No offer of free food/refreshments at airport or on flight. Crew did not have any complaint/customer service forms on board "as they are an internet only company and have to use their web site". Accessing their web site shows contact only via s ...

  • fifimor 3rd Jun 2008

    Reviewer rating: 1.5 stars


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    Check in ahad a very long queue - as they seem to think 1 member of staff sufficient to check in a whole flight!
    On board catering limited but sandwiches usually of reasonable quality. Service very slow however - centre of plane has to wait a long time for even a drink, as service starts from either end. In these seats, barely time to finish your snack before they are along again trying to clear food away, while either end of plane has had a leisurely time of it. Leg room in standard seats very ...

  • GillianButland Rank: Corporal 12th Feb 2008

    Reviewer rating: 3 stars


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    Good value for money. Can't really complain. However, I think we landed lucky in that the hotel was good and the location was good. You get what you pay for. I would definitely use them again but not for my main summer holiday.

  • sw34 4th Jan 2008

    Reviewer rating: 1 stars


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    The flight was delayed for 2 hours with no explanation or up to date information as to when it would leave. The only reason I knew it was boarding was because I recognized people from the check in desk heading for a gate. Globespan have no ground staff at Bareclona Intl Airport and no announcement was made for the flight. The staff on the plane didnt look at all happy when I dared to ask what time the flight was due into Edinburgh.

    Then, when we finally got near the airport we couldnt land du ...

  • abrap12 Rank: Lance Corporal 28th Oct 2007

    Reviewer rating: 5 stars


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    We read a lot of bad reviews prior to our holiday which did worry us a bit. However apart from a slight delay on the outbound flight there was no other problems. A+

  • scbeton Rank: Lance Corporal 11th Sep 2007

    Reviewer rating: 2.5 stars


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    Low cost airline trying to offer 3 classes of service with varying degrees of success. Plane was Boeing 767 leased from an Italian airline complete with crew, some of whom appeared not to have the necessary English competency required.

    Business class of the quality of Premium Economy on Virgin or BA, but that is what you pay for and you cannot expect more. A few passengers obviously did and compared the flight unfavourably with BA and Virgin business class, especially when told they could only ...