written by nikkimartin on 19/02/2017
My husband booked for myself and my son as a gift. There was no interest in rider ability. Everyone is rushed to get boots and riding hat on so they can get the groups turned around quickly. No qualified person to ensure correctly fitted riding hats are worn! I spent the time walking around a paddock with a group of small children! There's no teaching involved. I didn't even need to guide the horse. They have all clearly walked the same routine over and over and would do it blindfolded! The woman who was a so called instructor was rude to clients and members of staff. Once finished, they couldn't get rid of you quick enough. No hot drink or ice cream for kids as advertised! More importantly, the horses didn't appear to be groomed or adequately cared for. My son and I went to pet a horse on our way out and got a filthy look from a member of staff! Non existent customer service, no sign of teaching and tired, sad looking horses. Such a shame. Monarch gives a bad name to riding stables. I have had great experiences elsewhere so there are good ones out there. Don't waste your money on this one!!
written by roMontgomery358 on 02/08/2016
Awful riding school, untidy horses, stables, people. Instructors have no qualifications, including the owner, who is also rude and obnoxious. If you want to learn to ride.... Don't go here!!
written by igBoone374 on 25/10/2015
Worst riding school!! Had a lesson the other day! Horses are unkept and filthy dirty! Have mud all over them and unbrushed manes and tails! The people that run it are barely out of school and clearly have no qualifications!! The 3 teenagers we had during our lesson were miserable, grumpy, sour faced and spent more time talking to each other than us! As well as frequently swearing! All in all it was a terrible experience apart from the horse was well behaved and friendly!
written by Edwardshc26 on 23/10/2015
Worst riding school in the county!!!!! Horses were unkept, messy, mane and tails unbrushed, mud everywhere. Scruffy horses that look uncared for. The 3 "professionals" that took our lesson were no older than teenagers, clearly had no qualifications, were rude and sour faced and spent more time talking to each other than to us. When the lessons had finished we took the horses back to stables full of shit.....no clean bedding and after asking why i got told "we dont have time to do the beds". Only plus point is that the horse was friendly and looked after me well. Wouldnt go back...unless it was to rescue those horses from the horrible teenagers!!!!!!!!
written by Loomistc309 on 31/08/2015
as other reviews have said the owner of this riding school is horrible. The horses were really sweet and my daughter loved going there whilst other members of staff taught her. Then we had the owner of the stables teach her who shouted at my daughter constantly with no constructive criticism, her lesson was boring and my daughter was taught nothing at all, she made her cry twice and then expected us to book again...i think not!! If u go to this riding school make sure if a small large built woman is going to teach u, u run!!!!! Such a rude woman who hasnt got a clue about people skills! A massive shame as this school is nice and close to us and would have been perfect but i WILL NOT have my young daughter treated that way by someone.
written by Aliciad48 on 27/06/2015
Wouldn't go near this place again. Horses are poorly treated, staff are rude and owner is horrible. No one there is qualified to teach, and they have no real idea what they are doing. All horses have ill fitting saddles causing back pain and soreness, many are ill and lame and this is due to pure laziness. If you want to learn to ride properly don't go near Monach Farm.
written by on 24/11/2012
I have done work experience and ridden at Monach. During work experience the staff were rude and would rather get mad at me than help me with what to do. The horses and goats were not mucked out / deep littered properly - I was told to leave the poo in the stable and just chuck hay on top. Equipment was not cleaned either. The owner is not someone I would ever like to meet again. My lesson was boring. We all walked round together, then trotted round, then walked round and then the lesson was over. The person who took my lesson was not a qualified instructor or someone working towards a qualification. Good points? The horses were nice!
written by on 28/04/2012
My daughter had a lovely first lesson at Monach farm and the instructors were engaging, patient and cheerful. Her second lesson today was run by a grumpy middle aged woman (owner?) and the other staff were generally downbeat, uncommunicative and impatient. My daughter finished the session in tears. May go back but if we turn up and the same staff are running the session we will run a mile
written by on 30/12/2010
I strongly agree with the last review. The quality of the lessons are very poor and are taught by unqualified instructors. The lessons are some times even dangerous as it is so unorganized and their teaching techniques are quite no very unusual. the staff are very rude and unfriendly and the lessons are over priced. i would not recommend it to anyone!
written by on 16/08/2010
Had an awful experience. For me, certain staff were unbelievably rude, unfriendly and unhelpful. The lessons for my children seemed to be run by teenagers and the quality of training poor and expensive. Deeply regretted trying them. Would not recommend.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site