Manchester Car Finance Reviews

★★☆☆☆
2.4 / 5
43% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Manchester Car Finance - Ask a question now

Media Gallery for Manchester Car Finance

Manchester Car Finance

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fab”

Written on: 13/11/2014 by NashDaniels374 (1 review written)

I've dealt with a few car finance places and this is the best I drove away in less that 2 hours and they even delivered my new car fantastic service lovely people… Read Full Review

Report this review
★☆☆☆☆

“liars and proper delboys”

Written on: 28/02/2014 by 237Townsend (1 review written)

Arived today with different information I was given day before made up figures and poor service no prices on cars and glad I went elsewere they wanted a total finance figure for a 7 plate car of £10490 when I was estimated day before around £8000 definitely a no no… Read Full Review

Bruce.d.g's Comment

Written on: 31/07/2014

Yes they are pure rip of fxxxers only put 3months warranty on car ive had mine 5 weeks and it had drive shaft cv joint now fly wheel slipping and gear box has got wear what the fxxk that mean

Reply to this comment
Report this review Read 1 Comment
★★★★★

“MARK SAAB 95”

Written on: 19/02/2014 by MakkyD (2 reviews written)

I had an issue where I could not get finance as I have no pay slips and I dont pay my money into the bank (I do do my taxes). I explained the issue, said what I wanted, what I can afford (what I wanted to pay) and they sorted things out for me. Over the weekend some issues with the car arose and I contacted them, They said to get the car to them which i did they sorted out the MOT problem and replaced the tyre with no quibble that day (by 2 PM I was on my way home) Remember these are second… Read Full Review

Report this review
★☆☆☆☆

“Bought a Honda Civic in December 2013. Was lied to...”

Written on: 05/02/2014

Bought a Honda Civic in December 2013. Was lied to from day one about cars they had in stock etc. We only had the choice of this one because i only have an auto licence, which they were told on numerous occasions. The guys in Birmingham told us they were always getting people down there that had been lied to. Should have rang alarm bells then hey!!! We eventually came away with the civic, but quickly realised there was problems with the gearbox i tried to book it in and was told that they were… Read Full Review

Takedownwesellcarfinanceoldham's Comment

Written on: 11/02/2014

i will be also reporting them to trading standerds called 111 an was told thay have a high vol of calls about this company

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“SCARY LOAN SHARKS!!”

Written on: 11/01/2014

STAY AWAY FROM THEM AT ALL COSTS THE ARE SCARY INTIMIDATING AND VERY THREATENING HAD ME IN TEARS ON NUMEROUS OCCASIONS VILE VILE PEOPLE AND EVEN WORSE FINANCE COMPANY IF YOU CAN EVEN CALL THEM  AT THE VERY LEAST CHARGED 12 GRAND FOR A 7 YEAR OLD CAR THAT BROKE AFTER 3 MONTHS AND SURPRISE SURPRISE THE WARRENTY ONLY LAST 3 MONTHS CAR HAS BROKEN DOWN ON ME 7 TIMES IN ONE YEAR AND NOT MINOR PROBLEMS EITHER IF YOU ARE A MINUIT LATE WITH YOUR PAYMENT THE NASTY CALLS START VOICEMAILS AND THREATENING… Read Full Review

Bruce.d.g's Comment

Written on: 31/07/2014

Yes ur very true

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“AWFUL”

Written on: 01/01/2014

Well where do i start i've been with company for 4 years now and as ever they are a total bunch of liars cars they get from an auction not even good cars at that. He has the worst attitude i have ever known very unprofessional and very bad customer care skills he once told me and i quote( WHY SHOULD I HELP YOU)when i asking for a little help. When i first went with this bunch they were all smiles (of course they were) been given 2 dodgy cars u cant even pick ur own car u take what ur given… Read Full Review

Report this review
★☆☆☆☆

“very poor communication skills”

Written on: 26/11/2013

I rang to make an application for finance. All fine was told that I would be contacted within an hour to hour and half with outcome of this. I received the call 2 hours later to ask for more info and told before 5 pm I would know if my application was successful. A hour later the woman rang back to tell me it was accepted and I could. View cars the day after but she would call me back in 5 mins with a time to go look and sign my contract. At 5.45 I received a call back from same woman saying my… Read Full Review

Report this review
★★☆☆☆

“Liars”

Written on: 09/10/2013 by Jenn88 (1 review written)

I took a car out with Manchester car finance my agreement is for 4 years I have had the car 2 and half years now. I was told when I got the car that I could swap it once I had paid half of the term. I rung up in June this year when I had the car just over 2 years they told me to leave it till sep and they could offer me another car. I rang up today to be told if I want another car I have to pay £500 I explained this was never said to me he stated leave it another 12 months and you prob won't… Read Full Review

Report this review
★☆☆☆☆

“Don't know the meaning of customer service ”

Written on: 08/10/2013

Never thought it possible that one building could house so many incompetent and unprofessional staff. Passed from pillar to post and one clueless member of staff to another all because they have no communication between their pathetic excuses of "Departments" Wouldn't advise anybody to deal with them Extremely efficient at taking your money an making promises they can't keep but not so quick to take ownership for their mistakes and rectify the problem, shocking service… Read Full Review

Jenn88's Comment

Written on: 09/10/2013

I currently have a car with these I've had it 2 and half years and was told I could swap the car after half of the agreement which is 2 years. I've rung them as I wanted to swap my car for something cheaper to run there saying I would have to pay £500 to get another car I explained I was never told this when I took the car out to be honest I've had quite a few problems with them and I've been advised to write to the court in London to see if the bill of sale is registered because they don't seem legit to me!

Reply to this comment

Dayfoster's Comment

Written on: 09/11/2014

They must be the worse company ever they target people who for one reason or another have had a bad few years , and you want to start getting things back on track so you trust these maggots and yes all smiles , but as soon as you sign theyturn , that office is a den for rats and they should be shut down and all brought to justice , my name is gill I was threatend on the phone and the door by these rats who scurry about all day luring people to them, well its about time they got lured in to traps and closed down

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Very good service upto now ”

Written on: 09/05/2013 by Focusrob (2 reviews written)

Phoned mcf on New Year's Eve at 10am gave them my details and revived a call back 15 min later telling me I could come and choose a car from there stock ! Went down chose a car and they even gave me cash to tax it ! Both sales guys were very helpful. As for the apr ect it is high but when you have bad credit like me then atleast there is an option for you to be able to stay on the road ! Had a problem with the heated rear screen and spoke to mcf who had the rear screen replaced within a few… Read Full Review

Report this review
★☆☆☆☆

“NEVER EVER AGAIN”

Written on: 14/04/2013

bought a car from here 15months ago and never missed a payment,i moved the date for my standing order and i have never ever been spoke to that bad by anyone, they wouldnt listen, help, they said i had to pay or else they would take the car. please if you are reading this and thinking buying a car there PLEASE PLEASE dont as once they have you sign on that dotted line your trapped, they should all learn customer service skills and perhaps their reviews may read a differant story… Read Full Review

Avgirl's Comment

Written on: 23/07/2013

I have been e-mailing him due to being off work sick then changing of job, to which he replied. One payment missed due to sick pay, then one payment made. My new job is weekly pay so I asked via e-mail if I could spread my monthly payment over weeks!! Had no reply re this. Finally after I had sent several e-mails asking for a response I was told that I need to contact them and that he had not received my e-mails!! (He was replying to one).. And that they would not be able to take the payments weekly, funny it's a card payment and other company's gave been able to do this. At 8.50 this evening they had sent people to collect the car!! No contact at all!! Cheers for that! Proof us in my e-mails of trying to make payment plans. I gad been stung by phone calls with these people.. Disputing what has been said and changing what gad been agreed.. Even had a default letter sent two days before payment was due!!! Stay clear peeps...

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“These people are rip off merchants! Was explained on...”

Written on: 22/03/2013

These people are rip off merchants! Was explained on the phone that they had a four court in dukinfield when in reality it is an old unused car park on an industrial trading estate! They must have had about 10 cars there each one was over 7 years old and didn't have prices in the windows? Obviously so they can sell them at ridiculous prices! Got the figures in front of me and was expected to pay 4 times more than what the car was worth! Absolutly shocking should not be aloud!… Read Full Review

Report this review
★☆☆☆☆

“bad car”

Written on: 05/10/2012

We got a car and from day one we had problems after problems with the car and we still got problems with the car and they wont do note about it I have been two a garage and they have said it going two cost about £600 the put the problem right I would never use them again and we are stuck with the car and they wont take back and still got to pay for it… Read Full Review

Lewis23's Comment

Written on: 08/10/2012

hi i would like to put that the problem as been sorted out now they are giving us a new car so it thanks to manchester cars for sorting it out i would that it of but it wont let me

Reply to this comment

Lou3's Comment

Written on: 05/11/2013

We had the same sent the car back as it was not safe to have the little ones in!! they want full billing..hahahaa.....not a chance!!

Reply to this comment
Report this review Read 2 Comments
★★★★★

“EXTREMELY PLEASED 2ND AGREEMENT WITH MCF”

Written on: 23/07/2012 by STEVERANDFAMILY (1 review written)

AFTER A MESSY DIVORCE THAT RUINED MY CREDIT RATING CHARLES AND SHAUN AT BIRMINGHAM CAR FINANCE ORGANISED FINANCE THROUGH CLS FOR AN 05 PLATE MAZDA 3 THE CAR RUN PERFECTLY FOR 2.5 YEARS , NEVER MISSED A BEAT , WITH A GROWING FAMILY I NEEDED SOMETHING BIGGER AGAIN THEY CAME TO MY RESCUE ,AT THE WEEKEND I DROVE TO MANCHESTER TO TAKE POSSESION OF AN 09 PLATE ZAFIRA THAT WAS ABSOLUTELY SPOTLESS ONLY TO BE OVERULED BY MY FAMILY WHEN THEY CLAPPED EYES ON A STUNNING MAZDA 5 .AFTER TOING AND FROING… Read Full Review

Jenn88's Response to STEVERANDFAMILY's Review

Written on: 09/10/2013

Did you have to put money towards another car even though ud had your previous car 2 and half years

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Rubbish service in the end”

Written on: 27/09/2011 by Rmjj (1 review written)

I had a car loan with cls and fell behind with 2 payments, when I tried to talk to them about it because I had only a few payments left after a 48 month plan,they told me bluntly and rudely that they would repo the car and put the phone down,don't deal with these sharks all they care about is there money !! And not you… Read Full Review

Cc69's Response to Rmjj's Review

Written on: 06/10/2011

They also cry like a baby when you submit a less favourable review about them.
Avoid these like the plague!!

Reply to this comment

Dimps24's Response to Rmjj's Review

Written on: 14/12/2013

Did they still try to get money from you after repossessing the car?

Reply to this comment
Report this review Read 2 Comments
★★★☆☆

“Great to get you finance but......”

Written on: 22/07/2011

Me and my husband even though we have good joint incomes had been declined in several places for car credit as our history is that bad. Personal bereavements that I wont post here meant we went from having a perfect history to nothing. I got accepted here within the hour and asked loads of questions as we were travelling quite a distance. I asked about the cars in stock, the calibre of stocks and the typical monthly payment on a 5k loan for example. I was quoted figures, told they had over 40… Read Full Review

Report this review
★☆☆☆☆

“DO NOT GO NEAR THESE SHARKS”

Written on: 06/07/2011 by jim831 (7 reviews written)

Also know as CLS FINANCE and CR FINANCE. People named are Mr Shaun Young and Ryan Stokes. Complete bunch of sharks. Will promise you the earth but stich you up from day one. THESE ARE BASICALLY LOG BOOK LOAND BASED ON A BILL OF SALE, even though they will tell you its a HP agreement. This means that even if you have aid 99/9% of the payments and owe only £1, they THINK they have the legal right to reposess your car!! Firstly they will say they have hundreds of cars and defo have the one you… Read Full Review

Cc69's Response to jim831's Review

Written on: 08/09/2011

Good Luck , I for one hope to see them gone!

Reply to this comment

Guest's Response to jim831's Review

Written on: 09/11/2011

You should of paid your way in life and you would not be dealing with ''sharks'' like these. You only have yourself to blame. Stupid man.

Reply to this comment

Robert2757's reply to Guest's Comment

Written on: 13/04/2013

Your squicky clean are you not you woulnt be on this site if you were
get a life, everyone makes a mistake

Reply to this comment

Dazza1978's reply to Robert2757's Comment

Written on: 21/10/2013

I hope to see them closed and as for that ryan that works there i would love to meet him face to face he is a total fcuker

Reply to this comment

Jim831's reply to Dazza1978's Comment

Written on: 02/12/2013

well said mate, I will see him one day, fcking nonce.

Reply to this comment
Report this review Read 5 Comments
★★★☆☆

“insurance write off ”

Written on: 04/07/2011 by samriley67 (2 reviews written)

bought a ford focus 1.8 zetec w plate on a starter loan great looking car nice drive etc i was told at purchase that the car had been involved in an accident and repaired (damn good repair) couldn't tell, any way had a few problems with the car ie electrics and clutch which were sorted no problem now the bad bit ive now made 8 payments out of 18 and i am putting over £100 per wk in petrol due to my job i asked mcf if i could change the car charles told me wait a couple of months which i have… Read Full Review

Guest's Response to samriley67's Review

Written on: 10/10/2011

i think i owe you guys an apology i kept the focus 12 mths and you kept your word and changed it for a beautiful fd mondeo and also re established my credit rating and to ryan and charles thank you for a smooth and very pleasant car swop kind regards sam riley

Reply to this comment

Stevebb's Response to samriley67's Review

Written on: 10/07/2013

Sounds like I ended up with your write off. focus 1.8 zetec w plate. I feel really cheated by this company

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“i was happy with the deal i got for my new car as ive...”

Written on: 31/05/2011 by carla52 (1 review written)

i was happy with the deal i got for my new car as ive struggled in the past to get the finance from any other company as ive had bad credit....they was very helpful on the phone and found me the right car i was more than happy, the apr was a little high but as to be ecepted ....would recomed to anyone… Read Full Review

Report this review
★★★☆☆

“I FIRST BOUGHT A ZAFIRA GSI FROM THEM AND I HAVE TO...”

Written on: 22/05/2011 by SHILLSTER (1 review written)

I FIRST BOUGHT A ZAFIRA GSI FROM THEM AND I HAVE TO SAY IT WAS A NIGHTMARE I WAS BACK AND FORWARD TO MANCHESTER TO GET IT FIXED BECAUSE I HAD NOTHING BUT TROUBLE WITH IT. IN THE END I TOLD THEM ID HAD ENOUGH AND TOLD THEM I WANTED OUT OR A NEW CAR. NOW IM GOING TO BE VERY HONEST HERE WHEN I TOLD RYAN I WASN'T HAPPY WITH THE GSI HE DID HIS BEST TO GET ME INTO A NEWER CAR AND THATS EXACTLY WHAT HE DID. I NOW HAVE A LOVELY 56 PLATE ZAFIRA AT FIRST I WAS A BIT(OH GOD HERE WE GO AGAIN) WITH… Read Full Review

Shillster's Response to SHILLSTER's Review

Written on: 01/01/2014

Oh i was so very very wrong AVOID AVOID AVOID at all costs

Reply to this comment
Report this review Read 1 Comment
overview