Credit Expert Online Credit report Reviews

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“No service from them and very slow to cancel...”

Written on: 17/06/2014 by Colin31 (1 review written)

No service from them and very slow to cancel subscription!! … Read Full Review

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★☆☆☆☆

“Credit Expert leaves big holes in credit monitoring”

Written on: 08/05/2014 by AdelynMatthews (1 review written)

Having been with Credit Expert alert service for several years because having understood that I could relax because "Experian CreditExpert continuously monitors your credit report for changes and potential fraudulent activity.", I was shocked to find this monitoring of my credit report was actually restricted only to Experian credit reporting and that a fraudster simply had to identify shops offering credit that was not vetted by Experian to be potentially able to instantly open credit accounts… Read Full Review

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★★★★☆

“Credit Expert for £6.99 per month”

Written on: 15/01/2014

You can pay just £6.99 per month with Vanquis credit card for the Credit Expert identity protect product, which includes credit report service, rather than paying £14.99 per month with credit expert… Read Full Review

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Captainamericauk's Comment

Written on: 01/05/2014

Why pay even £6.99? Simpletons like you,make this company millions! Firstly,I use to work for the company,you could have a credit score of 1000 and still be declined credit,for example,you could have the maximum score and have never had credit! Creditors such as barclays,halifax etc,do not see any score! Creditors,search your file for late payments etc! You could have 600 credit searches one company may decline,the may not! Let me tell you about the identity product,it's worth nothing,I dealt with several people and basically,your own bank/finance company writes of the fraudulent transactions,all the credit reference people do is place notes on your report,so it warns creditors to be extra careful! Another example,you have a credit card and clear it of every month and you pay no interest,you can be declined for further credit as you ain't making them any money.I worked for Experian for five years and they had never paid any money out as a result of identity fraud! The best thing you and others who are sucked it by this,is to pay the £2 statutory fee every three month

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★☆☆☆☆

“Awful - DO NOT use ”

Written on: 13/11/2013

Several years ago, following a breach of security at a bank, the bank gave me a years paid up membership of this, so that I could monitor things. After the year was up, I let the membership lapse. Recently, I noticed on Quidco that they were offering a month trial, free of charge, and that my card would only be charged if I failed to cancel after teh trial. I then notice that I have been charged for free month. On checking with them, they say that as I was a member previously, I do not… Read Full Review

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★☆☆☆☆

“not worth having it”

Written on: 15/10/2013

not worth having it (being a member of credit expert) - it adds NO benefit to you, they take your money for nothing, poor customer service… Read Full Review

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Beenripoffagain's Comment

Written on: 07/11/2013

Stay well clear of CREDIT EXPERT they will CAN you have been WARNED!!!!!!!!!.
You think you are getting a 30 day trail your not. if you have had one before even if it was years ago they will take your money out of your account and you won't know until its to late!!!!!!!! STAY WELL CLEAR.

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★☆☆☆☆

“CreditExpert is part of/Experian and the financial mafia”

Written on: 28/09/2013

The same things happened to me. They offer useless services, take your money and lie and all of this is institutionalized. The worst thing is that they are part of the financial mafia (big financial institutions) that has only one goal, to enslave us (the little average guys)and then to suck as much money out of us as possible. Credit rating agencies are part of this scheme. The UK has now merged into a second USA (we don't have this system in the country where I come from). Credit reporting… Read Full Review

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★☆☆☆☆

“Stole my money for 18 months ”

Written on: 14/09/2013

Because I was stupid enough not to notice. All I wanted was one report and I missed the opt in saying they can take what they, they keep your card details… Read Full Review

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★☆☆☆☆

“Taking making from account even though cancelled”

Written on: 05/09/2013 by TheCoffeeMan (1 review written)

This company needs to held liable for taking monies that are not owed, WORST COMPANY EVER TO DEAL WITH - AVOID AT ALL COSTS !!!… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 13/08/2013

I didn't even sign myself up to credit expert around 5 months ago my partner did and yet they will not allow me to cancel! I rang up about two months ago to and they said that's fine it's sorted then two more payments have been took out and they have no knowledge of me phoning to cancel which is ridiculous the only way to cancel is to phone I phone they say no record of it absolute joke! It angers me more as I did not sign up to service myself the service is useless and I pay £15 per month for… Read Full Review

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★☆☆☆☆

“poor service and hard to contact”

Written on: 20/07/2013

I used their "30 day free trial." i then wrote 4 e-mails cancelling and telling them i wished no further contact. they took 3 payments amounting to roughly £45 out of my account… Read Full Review

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★☆☆☆☆

“Be careful they will change your monthly fee without...”

Written on: 03/07/2013 by exposeintasure (1 review written)

I set up a monthly monitoring of my credit file and it was £5.99 this was ok, gave me updates and notified me if my report had been accessed. They increased this to £9.99 without notice, when i called to ask why this was now coming out of my bank, they said they had emailed me and because i hadnt responded they increased my charges as non responce from me was acceptace by me of the increase of almost 70% as far as they were concerned, needless to say i cancelled and they now get… Read Full Review

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★☆☆☆☆

“totally rubbish, money grabbing, bad customer service”

Written on: 29/06/2013

i have taken the subscription and they started taking the payments in the current month for the following month, and when I try to cancel in the current month and they said the following months payments already taken and you will be a member for the following month as well, which doesn't make any sense. When I asked for refund, they said they would never refund that amount and you will be a member for the following month as well even if you dont wanted!!!! The person I spoke to was very rude… Read Full Review

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★☆☆☆☆

“Rubbish. Do not sign up”

Written on: 27/06/2013 by Gunderlero (1 review written)

Signed up and could not cancel my account and was charged £16 for 9 months. Sent several emails and contacted bank but they could not cancel the DD. said I had to contact credit expert. They kept asking me to phone in and when I did they said I cannot confirm 100% that I was myself even though I passed all their security questions. They requested I wrote in and I did but still every month money kept coming out. I have just changed the card on their system to a card which I know has no credit… Read Full Review

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★☆☆☆☆

“Completely Usless Customer Service”

Written on: 08/06/2013

Do not even bother signing up. I wanted to cancel my account and it took four emails to say I did not want to call up that my email was informing them I wanted to cancel my account. After that time and having to wait a number of days for a reply it was confirmed my account was cancelled, until I received an email two weeks later saying about my account being updated and to log in to see an updated report of my account that was suppose to have been cancelled!… Read Full Review

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★☆☆☆☆

“Value For Nothing”

Written on: 05/05/2013 by ronkeking (1 review written)

Don't register with this company, they cannot improve your credit report, instead they will allow any company to enter your credit details and mess it up. The only way to improve your credit report is to pay your credit on time, if you are unable to to pay on due date, talk directly to your lender and arranged with them - Don't pay this company £14.99 a month to improve your credit report - they are not on your side… Read Full Review

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★☆☆☆☆

“Credit extortion”

Written on: 20/04/2013 by irritatedcustomer1233 (1 review written)

I signed for a free trail after I was refused a mobile phone contract due to administrative error. Since then I have tried to cancel my membership by telephone, e-mail and letter. I also changed my credit card and declined to update my details but they still keep taking money from my card every month. I have lost any hope of ever being able to successfully cancel this unwanted membership and I will be contacting the Financial Ombudsman for help… Read Full Review

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★☆☆☆☆

“avoid :-(”

Written on: 09/04/2013 by stephe2defr (6 reviews written)

I just had a problem with this company . I join for 6 month and I didn't have any problem until I cancel my membership . They look that they don't want to let you go and find some "new discovery" in the history of your account . After they see you don't want anything from them they just said "we will send a confirmation of the cancellation in your email adress " still after 1 month they keep taking money on your account !! tommororw I will go to the bank to make sure they don't get a pence… Read Full Review

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★☆☆☆☆

“DISGRACEFUL SERVICE RUDE STAFF ”

Written on: 07/04/2013

CREDIT EXPERT HAVE AWFUL CUSTOMER SERIVICE SYSTEM AND SKILLS. TRIED TO CANCEL A NUMBER OF TIMES BEFORE MONEY WAS TAKEN FROM MY ACCOUNT AND THEY TOOK IT ANYWAY. DONT JOIN! THEY TAKE MONEY WITH OUT ASKING… Read Full Review

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★☆☆☆☆

“waste of time and money ... money grabbing website”

Written on: 06/04/2013

I wouldn't usually add any sort of comments to this type of website, however I feel this company is the biggest farce. Just a money making scheme in all honesty, thanks credit expert for helping yourself to my hard earned money, not providing any sort of service and then not bothering to rectify it without any more costs, nor salvaging any sort of business from me in the future. awesome company, just awesome, wish i could get money for nothing!… Read Full Review

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★☆☆☆☆

“Junkmail Lords - Data Sellers - Identity Protection Ha Ha!”

Written on: 21/03/2013 by CustomerisKing (2 reviews written)

My wife and I signed up to credit expert as we needed to verify our details as the bank requested that we were not listed on any credit reference boards. Since we have signed up, and been charged, we have received calls from unsolicited people regarding loans and credit cards. We were told this evening that our data was given to the company by Credit Expert.... Fancy that a company saying they will protect your identity, yet they pass all your details out to the loan sharks. Avoid… Read Full Review

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