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| Customer Service | 4.9/10  |
|---|---|
| Features | 6.1/10 |
| Value for Money | 5/10 |
| Reviewer Rating | 5.2/10 |
| Overall Rating | 5.7/10  |
Full review by
yoga2302
on 7th Jul 2008
User Rating : 0
Respect :
0
Good Points: More channels than freeview.
Bad Points: Freezes every few minutes
General comments: Customer service is a waste of time, they try to send a signal to you box, and it makes no difference. I have had two DTR boxes which have done nothing but crash and freeze every few minutes. I wouldn't recommend this service to anyone!
yoga2302's review and ratings | 53 words
Review by
zjc
expert review 
on 1st Jun 2008
User Rating : 8
Respect :
0
Top Up TV Anytime and Top Up TV DTR
Ordering and Delivery -
Top up TV can be ordered online or via phone. You can also purchase in retailers such as Argos, Curry's etc.
I choose to order mine online and it was not the best experience. The online ordering system told me it was unable to process my request and I had to ring up. When I did in fact ring up they told me my order had not been completed and I couldn't do it over the phone as it was a special offer.
I was attempting to join the 12 m ...
zjc's full review | 1331 words
Review by
pablo bristol
on 11th Jan 2008
User Rating : 8
Respect :
+1
Excellent choice for people (who like me) hate lengthly contracts as it is a 'pay as you go' service. Also a good alternative to Sky if you're in a rented property or not in a cabled area.
Top Up TV Anytime offers just the right mix of programmes to suit most people's needs and the equipment is very easy to use. If you like movies, Picture Box offers a good choice of movies which, cost wise, works out about 17p per movie.
Worth giving a go as the equipment is very reasonable and you get a mont ...
pablo bristol's full review | 115 words
Review by
Guest.
on 4th Jan 2008
User Rating : 9
Respect :
0
Well worth a thought for those who want a bit more.
Guest.'s full review | 86 words
Review by
Guest.
on 11th Dec 2007
User Rating : 9
Respect :
+1
For only 9.99 a month there are over 150 programs a month loaded to the box. I believe its very good value for money.
Guest.'s full review | 71 words
Review by
Lee1984
on 15th Oct 2007
User Rating : 9
Respect :
+1
I have had Top Up TV Anytime for almost a year now, and am 90% pleased with the service. I pre-ordered my box, so I was subjected to the worst of the problems the box has suffered through it's software development. A year on and the box is almost flawless. All of the initial problems are now gone, and the software team is devoted to making this box the best on the market by introducing new features and actively participating in discussions with customers on public forums.
The Top Up TV Anyti ...
Lee1984's full review | 246 words
Review by
ursine benn
on 16th Sep 2007
User Rating : 9
Respect :
+2
I don't really know what to add to what the last reviewer said in their excellent review, so I'm really just here to defend what I think is a great little service.
There are so many people on here that are quick to slam Top Up TV Anytime, but they all have one thing in common, they are comparing it to digital TV services from SKY, Virgin media, BT and others. It is natural, but wrong that they should do so as TUTV Anytime is nothing like them at all, the other services are for people who want t ...
ursine benn's full review | 303 words
Review by
ironeagleuk
expert review
on 2nd Sep 2007
User Rating : 9
Respect :
+1
Having been a subscriber to Top Up TV since July 2004, I was pleased with the original service, and was slightly disappointed to hear that Five wanted some of the broadcast space back and that Top Up TV had to evolve into an Overnight VOD service. Also I was a bit disappointed to learn that my current PVR would not be suited to the service, and that a new PVR (DTR) would be required. However, since receiving my DTR in December 2006, I've been pleasantly surprised by both the technology and the s ...
ironeagleuk's full review | 679 words | 5 comments added.
Review by
Ronnie1333
on 30th Aug 2007
User Rating : 8
Respect :
+1
The box does what it is supposed to, although it does have its glitches, TopUp TV 's engineering department are actively trying to sort out any problems and are very helpful on Digital Spy, they post there and answer questions posted by forum members. I have every faith that they will sort out the remaining problems.
Ronnie1333's full review | 78 words | 1 comment added.
Review by
CALDE001
on 10th Aug 2007
User Rating : 1
Respect :
-1
Don't subscribe unless you realise that all they supply is one or two programmes per channel per evening. i.e. you can look at the TV guide in the paper and plan to watch that good movie only to find that Top-Up-TV have decided only to send one from the whole days viewing, and obviously not the one you want!
A really poor selection that's not worth the money. At £10.80 per month for a license for BBC1 & 2 et al, you get much better value!
A ps would be customer service are very polite an ...
CALDE001's full review | 107 words | 1 comment added.
Review by
wizzkid andy
on 13th Jul 2007
User Rating : 1
Respect :
-1
Really bad customer service that are rude and expect you to know everything (customer service: that's what it's there for!). Also, channels are only available between certain hours when you are least likely to be watching TV. I would not recommend this product to anybody as the experience we had was awful.
Not Impressed.
wizzkid andy's full review | 80 words | 1 comment added.
Review by
Marchy
on 29th Mar 2007
User Rating : 1
Respect :
-1
Very bad and misleading customer 'service'. Was told they would send out a new box and to wait in on a certain day, only to get a letter saying 'they want the original box back first'... which isn't what they said on the phone and is very bad customer service to say that, and from a supervisor who refused to give his name! When I rang them up again (and paid 4 pounds to be put on hold) I was told to send it back, (at MY expense) in the 'original packaging' (which I recycled and never keep!) When ...
Marchy's full review | 423 words | 1 comment added.
Review by
richpb7
on 5th Mar 2007
User Rating : 3
Respect :
-1
I've been with normal Top Up TV and the Anytime package. Whilst staff seem nice, the technical competence is worrying. They don't seem to be able to provide what they promise. The hardware for the Top Up TV Anytime service in particular was terrible.
richpb7's full review | 79 words | 1 comment added.
Review by
rbrewer
on 15th Feb 2007
User Rating : 3
Respect :
-1
Top Up TV has a bad service, take care if you indulge yourself.
rbrewer's full review | 44 words | 1 comment added.
Review by
aierdalelover
on 22nd Jan 2007
User Rating : 0
Respect :
0
I waited 2 months for it and when it arrived it didn't work. I spent £17 on December's phone bill trying to sort it then waited 6 weeks waiting for a returns label - I'm going to send it back at my own expense now.
Good riddance to it - god knows how long it will take to get a refund.
aierdalelover's full review | 63 words
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