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Written on: 16/11/2011 by stavroy (1 review written)
I ordered a Nikon D3100 camera and chose the 3yr warranty, Samsonite case and extra battery package. The camera was said to be out of stock, then arriving next week, then week after then the week after that bla bla bla. It took almost 2 months to arrive, I received it at the end of January this year and I am still waiting for the extra battery. Despite numerous phone calls to their office ( which is not cheap as I live in Cyprus) and them telling me they had been let down by their supplier, I… Read Full Review
Written on: 18/05/2011
ordered a digital camera from this company & was under the impression it was in-stock, had an email shortly after confirming the item was currently out of stock, i would adivise anybody wishing to order from this company to phone or email before ordering any items, they are quick enough to charge you for the item when you go through payment system… Read Full Review
Written on: 08/04/2011 by tomhackman (6 reviews written)
Very helpful on phone. Ordered 7.4.11 and arrived the following afternoon. Their courier DPD kept me updated via text messages. Brilliant service...would recommend them wholeheartedly !!!!… Read Full Review
Written on: 16/11/2010
Ordered my lens on the evening of the 14/11/10 - A Sunday! Was informed by e-mail exactly as to when the DPD courier delivery would come to me.....they even give you a one hour delivery slot....excellent! Lens arrived on the morning of 16/11/10 and was as described on the website. Brilliant and efficient service by Bestcameras. Could not ask for an easier online shopping experience. Five stars rightly awarded. Will definitely use again… Read Full Review
Written on: 07/10/2010
Chose the camera I wanted and did the usual research for best price. Although Bestcameras was not the cheapest (not by much) I have used them before and found them to be really good. Phoned to check if they had stock and the chap went to have a look and said, Yes. Took about five minutes to complete transaction. I received a text message next morning saying my parcel from BestCameras would be delivered between 12.15 and 13.15. It was 12.30. What more can I say? Brilliant… Read Full Review
Written on: 21/09/2010 by Ted F (1 review written)
It doesn't get any better than this.
Rang to confirm stock, answered by a helpful agent who was courteous and efficient, it was in stock
I ordered at 12.30pm and it was delivered at 10.10am the next morning. Courier was DPD, if you leave them a mobile number they will text you a delivery time with a 1 hour window, mine was 09.54 -10.54. Less than 24 hours, fantastic.
Camera arrived in perfect condition with a free case and a table top tripod, delivery was also free.
Can't fault them at all… Read Full Review
Written on: 12/09/2010
I would seriously recommend that people stay clear of bestcameras.co.uk.
I've been waiting for my Canon 550D bundle kit for almost a month now when other retailers have them in stock. The same old excuse that Canon can't produce them fast enough to meet demand. So when I asked could they explain why other retailers had them in stock, they said I was lying! Right, go and do some research on contact the other retailers!
Prices - very competitive.
Choice - well, shame that they can't back up… Read Full Review
Written on: 07/07/2010
I ordered a 550D about a month ago. All though they did not take any monies they coudl not confirm a date for delivery. They just kept stating stock problems at Canon. I could not find such stories on the internet. First it was June for stock delivery then July then now August. They do have the best package on the internet for the price but what is the point when you have to wait months for delivery. I have now purchased from another supplier who has stock and can deliver within two days… Read Full Review
Written on: 25/06/2010
I ordered a Canon S90 just before Xmas (21st Dec). It wasn't ordered as a present, and given the busy time of year I wasn't expecting fast delivery, but it arrived on 24th :-)
Unfortunately it devloped a fault six months later.
BestCameras/Kamera Photgraphic repaired it under warranty and refunded my postage.
So fast delivery and excellent after sales service !… Read Full Review
Written on: 21/05/2010
I hadn't read the reviews on bestcamera.co.uk when I ordered my Lumix FZ38.
Just seemed a good deal. Ordered online on Wed 12/5/10 at 19:00.
Had an email saying camera was out of stock the following day. I phoned them, and the young man I spoke to said that they were expecting a delivery on Wed 19/05/10 and that my Visa payment wouldn't be taken until they had despatched it to me. Sure enough I received an email on the 19th saying it was on it's way by City Link. I was able to track it's… Read Full Review
Written on: 15/01/2010
The camera was delivered to me perfectly on time. However, the camera that I received was chipped with a few scratches on the screen! When I called up to complain, they agreed that they'd give me a full refund + the postage that would cost me to send the item back.
All is fine, just a little bit of a hassle that's all… Read Full Review
Written on: 14/01/2010
Was quite wary of ordering from this site reading some of the previous reviews.
However they do have the camera I wanted Lumix GH1, for cheaper than anywhere I've seen. I emailed them up to make sure i they had the camera in stock, they got back to me within 20 mins and said they did.
I made the order late afternoon on Monday, camera arrived on Wednesday.
They were cheaper than all the places I found online, and had a bargain deal with included a great package.
I would highly recommend, and… Read Full Review
Written on: 11/01/2010
After looking at other reviews, I decided to telephone to confirm item in stock before pressing the on line order button. Item ordered Fri. delivered Monday. A faultless service, good email communication, and a good price!… Read Full Review
Written on: 04/01/2010
Total scam merchants, avoid like the plague. Complete online purchase and checkout process without problems, receive invoice as confirmation. Within the hour receive email informing me that the item is not in stock - it appears stock levels and online ordering are not linked. Send email complaining about the fact that the best part of a grand has been debited to my card for something which is not available - Best Cameras reply that stock is expected by day close. Weekend goes by before I… Read Full Review
Written on: 26/10/2009
Phoned prior to ordering to chech stock. Ordered Friday PM, arrived following Monday AM. Free 3 year guarantee, carriage, case, card and table top tripod… Read Full Review
Written on: 25/08/2009
Checked availability first by calling Best Cameras, then ordered my camera. Delivered within 2 days all in perfect condition and UK stock. No problems at all… Read Full Review
Written on: 20/08/2009
Best Cameras has to be the worst experience of online shopping I have ever had! Made an order for £470 and the money was taken directly, I then recieved an email letting me know the camera was not in stock!! I phoned them, they said they might get them in the week. I phoned a week later and they said it will be another week, so I ordered another camera from a more respectful company (should have done that to start with) to then recieve another email from them telling me it was being… Read Full Review
Written on: 13/06/2009 by marianna78 (1 review written)
I`ve just ordered a camera, on the Best Cameras website they had it on stock, made the payment, they got my money!!! and 5 mins later just got the email, that the item i have ordered is temporarily out of stock. SO SO diasppointed. they promised fast delivery, just curious how fast it can be… Read Full Review
Written on: 09/06/2009 by jdallen (1 review written)
Excellent. Best Cameras answered the phone quickly, they dealt with my query and assured me the camera was in stock, so I placed the order for next day delivery. I ordered it early morning and it arrived next day. Price was very competitive, + free SD card & tripod. I even selected wrong shipping, and that was handled easily over the phone - refunded to CC straight away. Very professional. … Read Full Review
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Written by Bobpants75
" Very poor customer service " Read More
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Written by greentree100