The Wagon Wheel, Grimley Reviews

Click here if this is your business
★★★★☆
3.6
64.0% of users recommend this
Click here if this is your business
  • Quality of service

  • Quality of food

  • Value For Money

? Ask our helpful community of experts about this product or company
The Wagon Wheel, Grimley - Ask a question now

Refine your search

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“I first visited the Wagon Wheel some years ago and I...”

★☆☆☆☆

written by on 14/02/2011

I first visited the Wagon Wheel some years ago and I have to say I was less than impressed. Having not visited since I was interested to see if anything had changed. On arrival the car park was busy, a good sign I thought.
Once inside it looked the same as it did 9 years ago, tired and very old fashioned. I was ushered into the bar with the rest of my party and was surprised at the limited choice of wine or lager, especially for a restaurant of its' size. 2 lagers is simply not good enough. With regards to the house wine, I wasn't expecting Sancerre but an average Pinot would have done the job. However, the wine was warm and cheap. Once inside the restaurant, it was much of the same with old, tired looking decor and dralon curtains.
The age range was also older and I would suggest not particularly a child friendly venue.
The food if I'm being kind, was at best well below average. However, what I will remember most from my visit was the service. In a word it was 'terrible'.
I dine out fairly often all over the midlands and I have to say the service here ranks in the worst 3 or 4 of the restaurants I have visited. I felt as though the party was an inconvenience to the staff, who simply looked as though they didn't want to be there pretty much throwing the food onto the table. I asked 3 times for extra bread, in the end I simply gave up. I also visited the bar 3 times during the length of our visit as none of the staff offered to replenish our drinks. Very very disappointed and not a place I will visit again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Absolutely scandalous. Ordered beef and it came out as...”

★☆☆☆☆

written by on 13/02/2011

Absolutely scandalous. Ordered beef and it came out as a plate of fat which still looked alive it was that raw. The staff were the most rudiest I have ever come across. The customers were also very rude and it is definitely not child friendly. Will not be visiting again as everytime I think of the cow practically still mooing on my plate I feel physically sick!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“As though entering a time-warp...very old, dated...”

★☆☆☆☆

written by on 18/01/2010

As though entering a time-warp...very old, dated decor, 3/4 wine glasses on the table were chipped at the base, bizarre waiting staff set-up - lots of people flying around your table all trying to get over-cooked food onto your plate as quickly as possible. Food not the worst, although very unhappy to see desserts brought on a trolley without covers and to top it off the cream on top of my pie was off, resembling cottage cheese. A very expensive, stomach churning event.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview