I don't understand the glowing reviews as my experience has been all bad.

Firstly - sign up is not easy as they want an odd format in the telephone section. It's best to phone support unless you can guess it first time. Then the payment section freezes. True you can ring them again and pay that way - but it isn't a good start! Mickey Mouse comes to mind !
I suppose that JustHostMe may be ok if you want to start from scratch (with Domain, e mail or website) but if you wish to transfer anything from another hosting company (Domain, e mail or website) or you're a beginner, then forget it. The help team are easy to reach but will expect you to have knowledge and to understand their language. If you don't - then they will be impatient with your "ignorance" and you will be on your own. Their response to this , is that I should have looked at their terms & conditions which state (apparently) that all customers are clearly required to have basic knowledge of how web hosting works. Good to know - so not easy and not for beginners !!
If you do make the mistake of joining then at least cancellation is the easiest part as they make no attempt to hold on to you. In fact it was suggested I could go to another provider if I found their site too difficult LOL !! --- so I DID !

2 months ago JustHostMe changed over their servers. They notified me of this and included information, but my domain is also registered with JustHostMe and I have no facilities to exchange the settings myself. My business website was down for a month with customers complaining to me. I have no idea how much business I lost. I even lost my Google listing and rank. Why JustHostMe don't automatically adjust the settings in the event of a server change makes no sense to me.

We received an email this morning about network outages, we are now trying to do work on website and once again it is down and I do not get any response except automated rubbish emails saying a support ticket has been opened. Got to get away from these so called hosters.

You are one of the most cost effective domain name and hosting suppliers, but when it comes to payment and customer services you are so appauling it out weighs the cost effectivement of your products. Shame. you are still sending me messages saying my credit card failed yet i moved my domain name to another provider before christmas. and i cancelled the hosting space shortly afterwards as i do not need this service for the time being. as the website/domain/hosting was for work, i cant remember now at home who i am hosted with, but i have used wordpress so this led me to make the changes away from your company. regards Michelle Sheree