Millys Kitchen Store Reviews - www.millyskitchenstore.co.uk

★★★★★
4.6 / 5
795
93% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★★☆☆

“Misleading discount offer”

Written on: 01/09/2015 by Sharpitt (2 reviews written)

I placed a bank holiday order over the £90 needed to receive 10% discount. Apparently my order contained Waterford which wasnt in the discount. I had tried and in fact still tried afterwards to read the terms and conditions, but the website did not allow me to do so. The lady on the phone kept me waiting ages whilst she found out the info for me and was very unhelpful. The glasses I bout were £8 cheaper than a leadin store, but ai am dissapointed by the service received… Read Full Review

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★★★★★

“Fantastic service & product”

Written on: 02/06/2015 by Ezekiel67 (1 review written)

I cannot recommend this site high enough! The quality of service and product absolutely incredible when considering the price. I would not hesitate to purchase any item from this site … Read Full Review

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★★★★★

“Good service”

Written on: 15/05/2015

Just to say how well packed the 2 dinner sets I ordered were. I was worried about pieces being broken in transit but a lot of thought had been put into packing them - thank you so much. A big plus also was that they were discounted by 20% and no postage charge. Will definitely use Millys again… Read Full Review

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★★★★★

“My Experience with order, queries and returns”

Written on: 24/04/2015 by 225George (1 review written)

I orders some Global Knives from Milly's online store. Not only was the price the most competitive, but the delivery was free and faster than any other competitor could offer, and the products arrived in very secure packaging. After realising that i ordered the wrong product, i emailed their customer service department who replied within 12 hours, gave me all the relevant details for the return process, and once they received the return they emailed me to confirm receipt and process the… Read Full Review

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★★★★★

“great service”

Written on: 26/03/2015 by Jeremiahv135 (1 review written)

great service and will use again and would recommend to family and friends thank you… Read Full Review

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★★★★★

“Good buying experience got better”

Written on: 24/02/2015 by alfiejames (1 review written)

After looking on millys web site for what we wanted, in a hurry, and seeing we lived close, we phoned to place our order, at first a little slow to get back to us, but when they did they excelled themselves, what we wanted wasn't in stock, they said they would order it in for within 48hrs, they kept us informed of every step and rang when it was in, brilliant service and very professional. Thanks… Read Full Review

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★★★★★

“Global sai 25cm knife”

Written on: 04/02/2015 by MadeleineTobin99 (1 review written)

I have been looking for a new chefs knife for a while and found the global sai range on Millys kitchen store. They had the best price on the net and were very helpful, delivery was very quick and it was very well packed. I would use them again any time . … Read Full Review

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★★★★★

“Great value, great products, great Company”

Written on: 11/01/2015 by derekgray (3 reviews written)

I used Millys Store for Stellar 6000 pans. The price beat anyone else out there. I was kept up to date by email as to the progress of my order. Order arrived in no time at all. All in all a pleasure to deal with and saved me a lot on many other websites. Thank you… Read Full Review

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★★★★★

“I only review if something is really good or really bad ”

Written on: 10/01/2015 by MayraBarry367 (1 review written)

And this was excellent. The customer service was great. I was really happy with my purchase. I would recommend Milly's Kitchen Store and should I have the opportunity to purchase anything from them again I would jump at the chance. Many thanks to the staff… Read Full Review

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★★★★★

“Excellent Service”

Written on: 12/12/2014 by KevinBarlow123 (1 review written)

This is the first time I have used Millys Kitchen Store, I have to say I am very impressed with the service. Initially I phoned the company as I was looking to purchase a Wusthof Ikon 23cm Bread Knife, I was told they had two in stock which were due to be shipped to customers, so if I placed my order my delivery would be about a week, four days later I received notification that my order was accepted, two days later I received the Knife, well packed and in perfect condition, I also received… Read Full Review

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★★★★★

“Good Service”

Written on: 11/12/2014

I am very happy with the way that Millys Kitchen Store dealt with all of my numerous questions with regards to my possible order. I was spending a lot of money and wanted to get it right. Then they dispatched the goods promptly and as promised they arrived in good time for the dateI asked for, I needed them for an entertaining occasion. Thanks you, I shall certainly recommend you, in fact my daughter in law is ordering some matching serving spoons from you - I hope, for me for Christmas! Thanks… Read Full Review

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★★★★★

“Excellent customer care”

Written on: 07/12/2014 by SimeonJohnston96 (1 review written)

Back in March of 2009 we bought a large Wedgwood dinner set. We only opened the boxes yesterday (yes, after 5 years!) All the items were in mint condition and superbly packed, even after 2 house moves. I still remember the excellent customer service when I was ordering the set. I would definitely buy from Milly's again and recommend to friends and family… Read Full Review

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★★★★★

“Excellent first experience, but not the last!”

Written on: 14/11/2014 by Caitlinm139 (1 review written)

This is a great find for me and my first order is all I would wish. First class pottery at a great price. My parcel was perfectly and safely wrapped and my telephone enquiry was dealt with pleasantly and expertly. What more could you ask for? Many thanks. Kristin… Read Full Review

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★★★★★

“Super Millys Do it Again”

Written on: 26/07/2014 by Princessv430 (1 review written)

Having used Millys twice the service has been excellent.We wanted some items by the weekend and asked if it was possible,and we got them.Super service and well packed.Will use again… Read Full Review

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★★★★★

“Excellent service and very helpful”

Written on: 18/07/2014 by 15Cahill (1 review written)

I wanted something slightly different to an on-line package so I phoned and asked if a change could be made. I quickly got through to a very helpful person who sorted out my requirements really well. I got exactly what I wanted with excellent service and no long wait on the phone line… Read Full Review

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★★★★★

“Toasting Flutes”

Written on: 23/05/2014 by Docrafter123 (1 review written)

I cannot believe how quickly I received this order. Packaging and service first class. This company never lets you down. Very highly recommended. Product beautiful. … Read Full Review

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★★★☆☆

“Need to improve communication and hence delivery”

Written on: 09/05/2014 by Elaina389 (1 review written)

I rang up as was frustrated that my order had not been dispatched some 6 days after placing it and had not been communicated with. Discovered that some of the items were not even in stock and they were waiting for items to arrive but could not even advise me when the items would arrive and would not send me part of the order. I ordered 8 items from the same range. This is misleading. There are no warnings when you purchase the item for it to say, not in stock or that the item will take… Read Full Review

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★★★★★

“Very happy customer!”

Written on: 11/04/2014 by sjwells01 (2 reviews written)

Not only were all the beautiful Sophie Conran crockery items in stock (unlike a very well known department store) I got 20% off too!! Ordered items late Monday and they arrived today (Friday) we'll packaged and with free delivery! Will definitely recommend Millys Kitchen Store to my friends and family. I'll be ordering again too!!!… Read Full Review

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★★★★★

“Portmeirion mugs”

Written on: 30/03/2014 by JosiahKendall (1 review written)

Great service. Super fast delivery and really wheel packaged. I would highly recommend to friends and family… Read Full Review

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★☆☆☆☆

“Slowest online store ever”

Written on: 29/03/2014 by Macie500 (1 review written)

It took six days to only approve the payment. Now nine days have passed, and still there no sign of the package or even a tracking number. I ordered a kitchen knife from chefknivestogo in the US and it arrived 4 days later. I live in Norway, so UK is mucj closer. Go figure… Read Full Review

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