Millys Kitchen Store Reviews - www.millyskitchenstore.co.uk

★★★★★
4.6 / 5
818
93% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Brilliant service”

Written on: 02/12/2016 by Kelsey305 (1 review written)

The site was very easy to use when I ordered some Sophie Conran tableware. The items arrived in the time stated and I was very impressed as to how well it was wrapped. I would highly recommend your site and have already do so… Read Full Review

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★☆☆☆☆

“Pathetic level of service ”

Written on: 29/11/2016 by katerina_ven (1 review written)

I have previously reviewed this retailer and the item I bought here, on Review Centre. I had no issues with the item - Ella Gold plated cutlery from Villeroy & Bosch - really stunning. But I have however had issues following my order with Milly's Kitchen - my order was delivered almost one month later with no proper updates or explanations, so that it was actually me who had to call and email to get updates. I believe that that was an unacceptable level of service. This second review was… Read Full Review

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★★★★★

“Quality at a very good price”

Written on: 23/11/2016 by KianaClifford465 (1 review written)

We have used Millys Stores a few times and found the service, price and selection of quality products to be second to none. If you something in their range check them out on line before you buy elsewhere… Read Full Review

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★★★★☆

“Very good.”

Written on: 30/10/2016 by AdaFlores (1 review written)

Happy with all I buy from them.Good service.Good quality… Read Full Review

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★★☆☆☆

“Lack of Customer Service”

Written on: 08/10/2016

I placed an order for a number of Jasper Conran white mugs. They arrived, poorly packaged - no protective wrapping around each cup, just slotted into a cardboard box. No protective packaging around the boxes either. A few air pillows but not enough to protect them properly. As a result, 2 of the mugs were badly cracked. I have sent numerous emails within the time period and no one has bothered to contact me. This is well over a month now. I have now left a message on voicemail. PLEASE can… Read Full Review

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★★★★★

“Top Notch Company”

Written on: 13/07/2016 by Polar_Bear (1 review written)

We have had several deliveries over the last few months and we have been delighted each time. The deliveries are quick and the items are packed really well. There was a small problem with our last delivery but on phone call and everything was resolved without a problem. If only all on line shopping was as pleasant and the service as good as Millys.......!, On top of the excellent service the range of goods on offer is excellent. Overall a great company to deal with… Read Full Review

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★★★★★

“Great pricing. Great packaging. Great customer service.”

Written on: 06/07/2016 by Vinyl (1 review written)

I have always admired and coveted Portmeirion crockery, however it has always been out of my price range. So I was absolutely delighted to find exactly what I wanted at a fabulously low price in Millys Kitchen Store. I placed my ordered and waited. Within a week of ordering, my eagerly awaited package arrived. Everything was securely boxed and bubble wrapped. I am extremely happy with my purchase,indeed I went back on the site and ordered additional items. Overall everything went smoothly… Read Full Review

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★★★★★

“Amazing service!”

Written on: 06/06/2016 by JeremiahRoach1976 (1 review written)

I have to say a huge thank you to the polite and friendly team at Milly's Store, my parcel arrived this morning - just in time for my Father's birthday party this evening! Thank you for all of your patience, hard work and helpfulness in doing your best to help this happen!! Also, the gift is fab!!! Amazing glasses for vodka or whiskey, my Father loved them!… Read Full Review

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★★★★★

“Great Price, great service”

Written on: 25/05/2016 by Magnie (1 review written)

I ordered some Sophie Conran dinner plates from Millys. They were considerably cheaper than I had seen them in store. They were delivered yesterday as promised, very securely packed, and are just what we needed. Thanks, team! I'll use Millys again… Read Full Review

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★★★★★

“Excellent service”

Written on: 20/05/2016

Parcel arrived in good time for my granson's christening on Sunday although ordered last minute. Beautifully wrapped! Will definitely recommend you… Read Full Review

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★★★★★

“How lucky am I!”

Written on: 19/05/2016 by Esmeraldaa344 (1 review written)

I was extremely disappointed to accidentally break one of my V&B cereals bowls, especially I assumed I would not be able to get a replacement. However, Millys Kitchen Store came to the rescue with a great variety of products available and and excellent and very efficient service. They will always be my first port of call in future and I will recommend Millys to friends and family without hesitation… Read Full Review

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★★★★★

“brilliant shopping experience”

Written on: 16/05/2016 by Francisf478 (1 review written)

just what I wanted easy to use website for someone not used to using this way of shopping. Delivered extremly well packaged so very pleased.I wouls certainly use this site again. Quick delivery too great… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/04/2016 by CeliaJordan (1 review written)

I had not heard of this website before so wasn't really sure what to expect. However I was completely delighted with the service, from speaking to a very helpful lady on the 'phone, to placing my order and then receiving the goods (which were very safely wrapped) - within a week of ordering. Not only were they the most price competitive for my items but postage was free as well. I would not hesitate to recommend this company and will certainly use them again in the future… Read Full Review

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★☆☆☆☆

“Very slow service !!”

Written on: 07/04/2016 by Kuld (1 review written)

We put our order on 1.4.16 for gift for our daughter's fifth wedding anniversary lovely 18piece tea set & Rosewood harb chopper to take it with me to California on the 9April . Called them on the fifth April for next day delivery . They still haven't even dispatched it. Very very disappointed with Milly's Kitchen !!… Read Full Review

Millysstoreuk's Response to Kuld's Review

Written on: 13/04/2016

Dear Kuld,

Thank you for your review but unfortunately I am unable to trace any order under the name of Kuld.
If you would like to contact us with an order reference I will be more than happy to look into this for you.
B

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Kuld's reply to Millysstoreuk's Comment

Written on: 13/04/2016

It is under my husband's name.
Ravinder Sra
It was deliver yesterday , too late .
K

Reply to this comment

Kuld's reply to Millysstoreuk's Comment

Written on: 13/04/2016

It is under my husband's name.
Ravinder Sra
It was deliver yesterday , too late .
K

Reply to this comment
Report this review Read 3 Comments
★★★★☆

“Prompt and very pleasing service.”

Written on: 18/03/2016 by Cobyk54 (1 review written)

My order of Sophie Conrans items arrived promptly and were packed well. There were slight marks on the boxes, hence the 4* other wise it would have been 5*. These items are for a present for my daughter in law who will be delighted with them. I will be using Milly's hence forth. My thanks to them for an excellent service… Read Full Review

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★★★★★

“Great customer service”

Written on: 03/03/2016 by Pauline20 (1 review written)

Really excellent service from this site. I hadn't come across them before I was searching for a particular dinner service. Millys Kitchen Store had all I needed at a great price. I had a problem with one item, this was quicky remedied. Would recommend and definitely use again. Many thanks… Read Full Review

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★★★★★

“Fantastic service”

Written on: 06/02/2016 by JayleenBeck61 (1 review written)

I had ordered Crazy daisy Cake forks for a dinner party, they arrived promptly after 2 days of ordering, and were very well wrapped. I would have liked to have an expected delivery date on the web site. Many Thanks Millys Kitchen Store.I will look for other items in the range. … Read Full Review

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★★★★★

“Atersales Service”

Written on: 30/01/2016 by Emily325 (1 review written)

Just wanted to say how helpful and joyful the person on the helpdesk was. I had ordered a number of items but due to a certification issue with my credit card the order was 'pending'. She handled the issue very quickly and confidently and made the whole experience stand out as the way customer service should be… Read Full Review

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★★★★★

“Fabulous Service, great prices”

Written on: 24/12/2015 by RiccardoNo1 (2 reviews written)

Despite how busy it must be, the staff were courteous and helpful. They were waiting for one item to be delivered to them to complete my order and because of the short time between them receiving it and delivering it to me, they changed my order to 24 hrs delivery. I couldn't ask for better service. The packaging was first class, I can't imagine anything getting damaged. I'm sure my daughter will enjoy opening her presents on Christmas Day and be able to make use out of them for a long time to… Read Full Review

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★★★★★

“Personal service, good quality for your money”

Written on: 23/12/2015 by Cardenasgc55 (1 review written)

the person I dealt with  at Milly's was great, went to a lot of trouble to accommodate our budget and the delivery times for the finest products. I didn't get a call back or a response every time I contacted them, but they were always helpful and on track. My mother was absolutely delighted with her new Wedgewood set and we couldn't beat Milly's prices anywhere :-)… Read Full Review

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