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| Quality of website | 9.6/10  |
|---|---|
| Value for Money | 9.2/10 |
| Reviewer Rating | 8/10 |
| Overall Rating | 7/10  |
Full review by
Guest.
on 11th Mar 2008
User Rating : 10
Respect :
0
Good Points: Excellent Service
Bad Points: None
General comments: I made a few purchases from beautybay.com. Had problems with an order, and I can say the matter was resolved in a matter of days. Excellent Customer Services. Each time the young ladies were polite and very helpful. Will recommend to anyone looking to buy top quality cosmetics or haircare.
Guest.'s review and ratings | 54 words
Review by
Guest.
on 23rd Jan 2008
User Rating : 10
Respect :
0
My salon had a very hard time keeping the products that I needed in stock. I waited over a month for my product to come into my local salon and decided to go on line to see if I could find it myself. I found beautybay.com It was great! The prices were better, which made the shipping costs pay for itself. It only took a total of nine days to receive my order of six items from the date I ordered it on line to be delivered from England to the U.S.A. I am very happy!
Guest.'s full review | 105 words
Review by
misbeth
on 29th Dec 2007
User Rating : 0
Respect :
0
Beauty Bay has a large product catalog and very good prices. Unfortunately they haven't got the slightest idea of what customer service is. They shipped me a wrong item, asked me to return the item with insurance, and then forgot all about me. The insurance was an amount so large that all gained in dealing with them was lost plus it caused a lot of headaches. I emailed about 20 times, and only got about 3 replies all asking me to inform them of the amount they owed me. This information was inclu ...
misbeth's full review | 128 words
Review by
CharlotteM
on 11th Sep 2007
User Rating : 10
Respect :
+1
Beauty Bay is the best online beauty stop without a doubt. The website is easy to use, and is packed full of the best products on the market, at discounted prices a lot of the time too. The customer service is outstanding, and everything arrives really quickly. www.beautybay.com is highly recommended.
CharlotteM's full review | 53 words | 1 comment added.
Review by
arthurhiggins
on 28th Aug 2007
User Rating : 10
Respect :
+1
My Son wanted some aftershave for his birthday, and I found the exact one he wanted at almost £10 off the high street price at Beauty Bay.
Delivery was on time, and the whole process from start to finish was great! I highly recommend www.beautybay.com.
arthurhiggins's full review | 85 words
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