Britelite Windows Reviews - www.britelitewindows.co.uk

Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY
★★★★★
4.7 / 5
95% of users recommend this
  • Value For Money

Description (provided by business)

Britelite Windows is the South East's leading supplier of triple and double glazed windows, doors and conservatories. We put quality and service first and use only the finest materials in all our products. Our windows are safe and secure and keep you warm in the winter, cool in the summer and help reduce your energy bills, while our extensive range of conservatories, from Edwardian, Victorian to sunrooms are the best way of adding extra space to your home.
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Britelite Windows www.britelitewindows.co.uk
Britelite Windows www.britelitewindows.co.uk
Britelite Windows www.britelitewindows.co.uk

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Latest Reviews

★★★★★

“Britelite is "Simply the Best"”

Written on: 17/12/2014 by Jenniferlinda (1 review written)

In September 2011 I had all windows and doors replaced by Britelite. They did a fabulous job, I was so pleased. At the end of November 2014 my back door started to stick but after a telephone call the fitter duly arrived and took the door off and replaced the hinges. Now my door is back to A1 condition. Britelite looks after their customers. The service is top class and their staff an asset to the company. … Read Full Review

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★☆☆☆☆

“Poor workmanship”

Written on: 13/12/2014 by DesparatelySeekingCompensation (1 review written)

The salesman at Britelite was very enthusiastic and convinced me to go ahead with a £40k conservatory. The build was slow and the finish even worse. After two months of convincing this company to repair sub-standard floor tiling and a leaking roof, the repair team left my home with irrepairable underfloor heating and an unfinished tiled floor. I would advise anybody considering a conservatory to avoid Britelite… Read Full Review

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★★★★★

“Britelite continue to please !”

Written on: 07/12/2014 by Forsythpn87 (1 review written)

Britelite installed windows and doors throughout our current home in Hastings after carrying out similar installations in our former address in Orpington, which included a conservatory. The professional approach and courtesy of all staff throughout the process, coupled with the high standard of the product and value for money means that we have no reservations in recommending Britelite for such work. The fact that the overall service standards were maintained over an 8 year period is also… Read Full Review

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★★★★★

“"Repeat order made with Britelite"”

Written on: 05/12/2014 by newhome336 (2 reviews written)

It has been a pleasure dealing with this company from order entry to job completion which I may add was a very short lead time. The fitters were very professional, carrying out our installation on a very blustery day but with minimal disruption indoors. The team arrived on time, covered all floors and cleaned up following the installation. The fitters were a credit to the company and hopefully we can elect to have them fit any future additions to our home. Recommend Britelite for sales service… Read Full Review

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★★★★★

“Good quality replacement windows”

Written on: 05/12/2014 by JohnoR (1 review written)

Excellent service all round! No sales tactics, like ensuring both parties are around to 'close' the deal that those offering bogoff promos do. Excellent quality windows for the money. In fact after doing some research on the types of materials and fittings used in their construction, I really rate these windows. Comparing it to those that profess to 'fit the best' there is little difference at half the money! They did a good installation by a lovely team. This is the company to go to in… Read Full Review

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★★★★★

“New Life to old property”

Written on: 05/12/2014 by FranklinGarrison443 (1 review written)

Triple glazed windows, new front door. The bungalow looks a different place it has been given a face lift Mr & Mrs B. Tunbridge Wells… Read Full Review

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★★★★★

“Good service, excellent installation”

Written on: 28/11/2014 by Coxwj235 (1 review written)

It's been almost a year since we had our windows replaced with triple glazing from Britelite, and have to say we are still very happy. From the sales service to install things went smoothly and well. Thank you… Read Full Review

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★★★★★

“What a nice change from the usual hard sell”

Written on: 27/11/2014 by Mogsy12 (2 reviews written)

Very satisfied with the whole experience. Sales representative was not pushy, the surveyor was quick and the installation team were tidy, polite and very quick. No complaints whatsoever… Read Full Review

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★★★☆☆

“Poor Management”

Written on: 26/11/2014 by Davidhelp (1 review written)

Job started in May 2014 and to date Nov still being fob of with excuses about getting parts from there suppliers. Telephones calls not returned, cancelled appointment wrong replacement windows supplied( twice ),missing keep plates in some windows extra plate fitted in others. White spacers fitted instead of brown on all bars One window missed out complexly wrong hinges on some windows. Snagging man who has done more damage then good, another man now trying to rectify all the faults I have not… Read Full Review

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★★★★★

“Britelite window fitters”

Written on: 26/11/2014 by 279Meredith (1 review written)

We are very pleased with the product and particularly pleased with the installers who was conscientious and did an excellent job. He was assisted by a colleague who was on his first day which made the job more time consuming. They worked well together to complete the work. Mrs M Medway… Read Full Review

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★★★★★

“New French doors”

Written on: 24/11/2014 by cee63 (1 review written)

I have to say from the sales representative who visited to give me a quote to the team who fitted my new French doors the people who work for Britelite windows were very good, friendly and professional. There was no hard sell from the sales representative who clearly explained the product and what was the most suitable for my needs, the surveyor who measured up quickly and efficiently and the team who fitted the doors quickly and tidied up after themselves afterwards. I would highly recommend… Read Full Review

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★★★★★

“Replacement doors and windows”

Written on: 21/11/2014 by Loulou22113 (1 review written)

To complete all double glazing in our house, this is the third time that we have asked Britelite to carry out the work. Britelite have responded very quickly to our enquiries and every employer I have communicated with has been polite, respectful and helpful. Prices are good as well. Work is superior and they always clean up after themselves. Would and have recommended Britelite to others… Read Full Review

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★★★★★

“A Great Company”

Written on: 20/11/2014 by Lizziemagoo52 (1 review written)

The fitter who fitted our windows was a real "Jack the Lad" and a credit to the company. Nothing was too much trouble. He explained everything as he went along; anything we questioned or wanted to be changed was done without a problem. He ensured we were totally satisfied. A cheerful, frindly, prompt and hard-working person. Nothing bad to say at all. Thank you… Read Full Review

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★★★★☆

“New Front and Garden Doors and Glazed Frames”

Written on: 19/11/2014

The whole team from Britelite were very professional throughout these works. The Installation fitter did an excellent installation and explained how to operate the door locking mechanisms, a good job done!!… Read Full Review

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★★★★★

“Would (and have!) recommend”

Written on: 19/11/2014 by JoCo8a (1 review written)

I was very happy with the service from start to finish. Everything was done in good time and the staff were very friendly and professional… Read Full Review

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★★★★★

“CONSERVATORY INSTALLED AND GUTTERING REPLACED”

Written on: 19/11/2014 by Rooke (1 review written)

We have recently had a conservatory installed and guttering replaced and are really pleased with the results.Very good workmanship very clean tidy workers and really polite,overall very good workers.We were given dates of when each stage would be done and everything was on time from start to finish.The quality is good and all triple glazed.Really happy… Read Full Review

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★☆☆☆☆

“miss sold and rubbish products”

Written on: 14/11/2014 by Halfapint64 (1 review written)

had my windows and conservatory done and the front door still leaks and extremely drifty all the window lock keys bend so do not use them the lock in the front door stopped working and I was left 2 weeks at risk to anyone entering my house a lone woman with 3 kids under 5 what a joke but the main thing I have a problem with is the conservatory its extremely poor quality the floor has not been finished even the outside gutting leaks and this has been changed already with a report that it needs… Read Full Review

By Britelite Windows

Written on: 21/11/2014

I am sorry to hear of your dis-appointment with your recent installation. I would ask you to contact me to discuss these issues and then of course I will do my very best to resolve them for you.

Kind Regards,


Ashley Tong
Direct Sales Group Manager

Britelite Windows

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★★★★★

“No problems from start to finish - We were kept...”

Written on: 14/11/2014 by MrGrahamFaversham (1 review written)

No problems from start to finish - We were kept informed as to what was happening - kept things clean at all times… Read Full Review

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★★★★★

“The workmen I had doing the installation were both...”

Written on: 13/11/2014 by eileentaylor123 (1 review written)

The workmen I had doing the installation were both friendly, courteous and clean, I would not hesitate to recommend them to anyone. I couldn't"have had a nicer bunch of men." Mrs Taylor Chatham… Read Full Review

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★★★★★

“john herne bag”

Written on: 12/11/2014 by Wrightnt213 (1 review written)

Installers worked nonstop and did an excellent job… Read Full Review

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