written by tlStrickland35 on 29/09/2014
From start to finish EasyWebstore has been a breeze. I paid for a bespoke design and it was implemented earlier than the allotted time. Deveopment work was carried out swiftly and was fully tested. The new team there make the experience even better - there's always someone on the end of the phone to speak to, and now that my project manager has a dedicated number I can always reach him when I want instead of some random support agent. Superb.
written by stacey442 on 01/08/2013
I enquired about building a site and they sent me a reasonable quote. I paid the deposit at 50% then when it came to the final amount, they doubled the remaining amount and said their terms had just changed and there was nothing I could do! I complained but they ignored my calls, my emails and finally I received an email saying I can go elsewhere if I didn't cough up the extra amount....3 weeks of time spent on making changes to designs etc were flushed down the drain! They build sites on their specific platforms so it's not like you can move the sites elsewhere....am gutted I lost my deposit because out of principle I didn't want to be locked into them...
written by on 13/05/2013
Used them in the past when they were superb, it is now three weeks or so since I approached them for a new online venture, no communication on their part, I've had to pre-empt and instigate EVERYTHING, so frustrating, no phone calls, no emails nothing, have now contacted several other web developers for help
written by juliajakeways on 21/11/2012
I went to easywebstore after spending a stressfull 18months trying to get a site up and running with another company. From the very beginning Easywebstore did everything they could to help me get my online shop open for business - they were always on hand for any queries and have been very helpful in getting everything up and running. After having such a bad experience with another company, it was such a relief to deal with people who were always polite and professional and willing to get things done. I just wish I had gone with Easywebstore from the outset.
written by LeeBrod on 27/07/2012
With not knowing how to design websites, I chose to shop around for an e-commerce solution that could be designed by a team of web designers and also let me have input in the process. Easywebstore does just this, at a very attractive monthly price (no upfront large fees) with everything included, such as hosting etc. In the design process, I have needed things altering and adding to my template, so with a quick message to them, the team get to work straight away and make the changes you want. Support are always available if you come across any problems or queries or changes or need suggestions. Constantly updating features to add to your website if needed. Basically, this company is definitely one of the best e-commerce solutions around considering price, quality, features & service and the trust is always there for reassurance your website is effectively maintained and taken care of. My website should be going live in the next couple of weeks once I have sorted the little bits out my end (my current site is white background, if you see my website and it has darker colours, that is the Easywebstore site. I chose the free template option to work with and change, but theirs a wide range of professionally designed templates for a good fee if you would prefer that option. P.S you don't have to have any website design skills at all and the dashboard that allows you to add/remove/change products and marketing features yourself is very easy to use, but if you struggle at times, support are only an online chat / email or phone call away. If you are looking for an e-commerce solution, Easywebstore is definitly the cost effcetive best option to go with. Feel free to contact me on [email protected] if you are wary about who to go with for a new website and I will give you my honest personal views and info. on using Easywebstore, which are all good.
written by RichardEmms on 09/07/2012
From start to finish these people REALLY know what they're talking about and what they can do for you -- the customer!!! I've been an EKM user for 7 years and recently had problems with their system. I won't elaborate -- but, basically, I was getting VERY frustrated and started to look around for a new package that looked like it could move with my business and the future of what we needed... such as API integration. I own a comic book store in Stevenage and our on-line web business brings in about 30-45%% of the trade each week. So it's a much needed part of the set-up and how we gain extra revenue. Our shop with EKM was scaring people away as it was clumsy, slow and although we changed a few things, paying for design, it wasn't looking great at all. My other job is in publishing and designing comics etc... So I know what I wanted and how I wanted it to work. After speaking to the sales team (George) at EWS and being reassured that they could do everything for me I set about designing my new store in Photoshop and then sent PSD files to them for their team to put into place. Within a few days (submitted the files on Friday and received a link to the new look site on Monday) I started to discuss how the stock should be listed on the web page and they did EXACTLY what I wanted - even added in some extra things along the way - such as stock listing in A-Z, Z-A, Highest price first, lowest price first and recently added items -- which is common sense design in my eyes. And it works wonderfully. I was talking to them (Josh) every day for about 3 weeks, making sure that the designers had everything they needed and we did daily tests. If I found anything wrong, such as certain pages not working 100%, they would get it done within hours. Which, in my eyes, is GREAT service. We also gave them some things to do that they have now integrated into their system which I'm sure many other online stores will use. At the end of the day running a webstore is all about time for the vendor and quickness for the consumer -- and EWS does exactly that. The final site is up and running -- I;m very proud of what's been achieved and I will be going back to EWS for more work and updates in the not too distant future. These guys really get my vote for the BEST e-commerce web-solution package out there at present. I'm glad I switched and I'll be sticking with these guys for years to come. Thanks again George and Josh at EWS for making my work so much easier. Richard Emms Limited Edition Comix Ltd Stevenage ltd-edition-comix.com
written by LeeWaterhouse1979 on 13/05/2012
I hunted high and low before going with Easywebstore and I'm so pleased that I found them, the service and help from the team is always at your side, if you dont have a clue then dont worry they will help you along. The system is easy to use and this is from someone that has never done this before, my site took me 3 months to get it to where I wanted it and this is mainly because I have been building it at night time. You can make 5 changes to the design of your template before you will have to pay anything to further customise it to look exactly how you want it. There is always new things being added to Easywebstore's system the latest of which is Giraffe a system that shows a graph at the top of your admin area that tells you how many visits you've had etc which is very handy for a quick check rather than going onto google analytics. Now I know I've made this sound very perfect and easy and it is just bare in mind that if you've never done it before just be patient and trust me the team at Easywebstore are more patient than you I know I've tested them and now when I look back I laugh at some of the silly mistakes I made, so sit down and have a go it's well worth the time and patience, especially when you get that first order. Have a look at my site www.hang-eleven.co.uk
written by on 15/02/2012
Absolutely delighted with the service from Easywebstore. We got everything we wanted plus more with our site. We'd done a lot of research into what was available for a variety of budgets and Easywebstore came back with not just the best features, but a price that was quite unbelievable. The staff are super helpful, both the Sales and Support team. Would highly recommend to everyone.
written by Konflict on 14/07/2011
The service received from all of the Easywebstore team was simply fantastic, nothing was too much for them to help you out, and believe me we needed alot of help to get going. Patience in abundance, quick response to your queries and all done with a really calm and measured manner, Really excellent team and would highly recommend them
written by on 13/05/2011
We have just had our new website go live and have found EasyWebsore a delight to work with. It has taken us a long time to get the site ready, due to our own time constraints and lack of experience, but the technical support team at EasyWebstore have been extremely patient and helpful. We have already recommended them to other people and will continue to do so.
written by on 29/03/2011
Absolutely fantastic company to deal with.
Nothing is too much trouble for them. I originally started with the free template and later upgraded to their design service. They helped me every step of the way and are now in the process of building a 2nd site for us.
Brilliant templates along with excellent service :)
written by on 16/12/2010
I was recommended to Easy Webstore by a friend as I was not happy with the company I was using. I only wish I had signed up with Easy Webstore originally! They have provided a service which more than excels what I expected from them. Their system is very easy to use and gives your website a very professional look. If you need assistance, there is always someone to help at the end of the phone or you can use their on-line chat function. In just two weeks I have received more orders off my website than I received in the whole year with my old website developer!!! The Easy Webstore charges are very reasonable and you certainly get good value for your money and great support.
written by on 09/11/2010
switched to easywebstore from bt. mainly because of the reviews and choice of templates available. at first i thought id made a mistake and was a bit daunted until i understood how they work. you basically pick your template, give them the main details you want doing and sit back. you then just add your products which is very easy once shown. the live help is brilliant. fast reply and mostly do what you ask to be changed there and then. you wont be disappointed with the service or quality. just be patient at the start and let your site develop into something special.
phil www.elegantfires.co.uk
written by Thoms on 30/01/2010
Cannot recommend highly enough, the support team are fantastic and nothing is ever to much trouble. The software itself is easy to use, however if you do get stuck they'll help you out.
With their template service you can have a very professional store and whats even better is they will not just do the template and send it to you. They will customise it to suit your needs.
The store itself is very seo friendly and they are constantly upgrading with the times.
written by on 25/09/2009
We have just started working with Easywebstore. We felt it was time that our website had a makeover.
We found the service excellant and the system easy to use with our limited knowledge, and our new site was up and running within a few weeks. There were a few areas where we needed help and I can only describe the support as second to none.
Our search engines rankings improved as did our conversion rate.
I can highly recommend this company.
written by heretolisten on 25/08/2009
We have been with Easywebstore for over 3 years now. We felt it was time that our website had a makeover so we went for one of the many templates they had to offer.
As before, we found the system easy to use with our limited knowledge, and our new site was up and running within a few weeks. There were a few areas where we needed help and I can only describe the support as second to none.
We have always been impressed by the fact that we can pick up the telephone and the person on the other end is always willing to spend as long as neccessary and even prepared to talk us through whatever we wanted to do as we were actually doing it.
I am also delighted that we kept our excellent positions on the search engines although we did have to customise the page url's to what they were on the old site.
I can highly recommend this company.
written by on 25/08/2009
After 2-3 weeks of research I decided to proceed with easywebstore. Before coming to final decision I had the chance to try 4-5 e-commerce system. Easywebstore was the only one who answered all of my needs. It doesn't have the best and easiest user interface but developers are listening to customers. ( They have a feedback poll where they receive suggestions from current customers ) I love its bulk upload ability with Excel files.Although this option is not the most good looking for uploading products into the system you can upload 500 products in seconds!! You can adjust categories pictures price etc of hundreds of products in seconds. Another very important benefit is integration with other systems such as Keelko. I strongly recommend Easywebstore to anyone who would like to have ecommerce system.
written by Amandatadgell on 21/08/2009
An excellent package, easy to use , Good pricing structure, A product that works with full support all the way, the team are always at the end of the phone or on Live help. Nothing is ever too much trouble and help is always at hand. I have been with Easy Webstore for over two years now and cannot fault them.
I personally find them to be A very Caring company that gives you fantastic results.
Thank you and keep up the good work !!
written by zippodirect on 30/04/2009
I'm glad i found Easywebstore and decided to go with them, from first startup i have been very impressed. Professional outfit, always do what they say they will do and have a great solution for e-business in place.
written by gedam1 on 27/04/2009
I have been with Easywebstore for just over two years. I had no knowledge of html or other technical stuff at the beginning and found the whole idea of setting up my online store incredibly daunting. I need not have worried - there was always someone to respond to my emails and/or phone calls in a helpful and friendly manner and this remains the case today.
My knowledge has grown through time but if I need to cry 'help', I know the response and support from easywebstore will be there and delivered quickly in a patient, professional manner.
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