Hoodaki Reviews - www.hoodaki.com

★★★★☆
4.0 / 5
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★★★☆☆

“not sure”

Written on: 15/10/2014

Not too impressed with the website as it gave a completely different price to what the operator gave me. I suggest that Hoodaki update their website more often. The operator was polite and gave me the best deal available which was within my budget. I was pleased but the website is deceiving and needs to get a good look at!!!!… Read Full Review

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★★★☆☆

“Good prices but bit sketchy on details”

Written on: 23/07/2014

Booked some flights down under from UK - email comms you receive look like some guy's running the operation from his bedroom, but prices are certainly competitive, so fingers crossed all goes to plan. Also sales rep failed to mention their admin charge of £10 per person in either phone calls to email correspondence prior to sending final bill and then made no apology when this was pointed out. So if customer service is your prime motivator, rather than price, then there are better options… Read Full Review

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★★★☆☆

“wish prices offered reflected website ”

Written on: 02/06/2014 by Bondcc434 (1 review written)

just frustrating when you see an airline and a price and you cant get either unless you pay a lot more .... even when you call with in 60 seconds of running the search… Read Full Review

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★★★☆☆

“Good, still waiting on the receipt after 2 motnhs!”

Written on: 11/03/2014 by hcMcCormack449 (1 review written)

A good service but a bit confusing as you have to pay another company Helpful sales agent that I spoke to Good contact for direct purposes, easier to speak to same person rather than a few different ones as you don't have to repeat yourself Agreed on receipt but still not had it and has been over two months, shame really otherwise good … Read Full Review

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★★★☆☆

“none applicable but all i have to say is that i had ...”

Written on: 18/01/2014

none applicable but all i have to say is that i had good service from the hoodaki employers… Read Full Review

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★★★☆☆

“Problem after booking with you”

Written on: 10/11/2013 by Shashi1936 (1 review written)

I booked business class tickets with Qatar airways after your company confirmed my seats with email And telling me that you will get your seats within 48hours. I only got one seat confirmed and your office could not do anything and telling me without any option to change my travel dates. Which is very unusual for a reputable company to do when you have confirmed my booking and taken my money. Worst part is to ask me to change my dates by not one day but five days. I had no other option but to… Read Full Review

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★★★☆☆

“Booking my trip to Trindad and Tobago in Nov 2013”

Written on: 05/11/2013

Mr James was good with me on the phone and gave me several options before booking my flight. However, he failed to tell me about the £10 booking charge until after taking my card details. He also did not tell me about the 2% card charge until I paid the inital cost and then called to tell me to pay the card charge because I used my credit and not debt card. Otherwise the service i received was just OK and I will use the company again in future. Regards, Dr Sunday Popo-Ola… Read Full Review

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★★★☆☆

“Services”

Written on: 17/07/2013

Staffs always furnish thorough, professional, helpful and efficient works towards customers. I have visited the company serval times in past years. I am quite happy about their services. Nevertheless One important thing I like to mention is the payment method that is done over the telephone, I consider is not secure way handling my financial data. That's the reson why I only rate 3 stars. … Read Full Review

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★★★☆☆

“Abhi was was so pleasant and helpfull with all my...”

Written on: 21/05/2013 by johnelle (1 review written)

Abhi was was so pleasant and helpfull with all my inquiries and getting me the best deal for my flight, as i thought the one i saw on the site was availbale but seems its not. I was looking for a flight from London to Phil and was still able to get one after so many questions which Abhi answered so patienly, paid a bit more though than the one i was hoping for but i get the flight that suits me. I would definitely recommend Hoodaki to my friends and will definitely book my flights with them in… Read Full Review

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★★★☆☆

“the agent was very helpful to me throughout my...”

Written on: 09/05/2013

the agent was very helpful to me throughout my enquiries... though i find a bit pressure on my side as i dont want the agent to be upset as he id doing his job as much ad he can. but then , if we can find ways when we are dealing with customer, it will be more appreciate if you can give more time for clients to pause for a whilst for them to decide. it is understood that there is nothing to do eith the agent about the fly , but if the agent will be opened for all availables flight that they… Read Full Review

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★★★☆☆

“good value flights - service patchy”

Written on: 07/05/2013 by barbclark (1 review written)

We got a good deal on flights but I found that dealing with the agent was not as smooth as it could have been with incorrect emails being sent and those that were sent correctly were in such bad english that they were indecipherable… Read Full Review

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★★★☆☆

“Could have better customer focus...”

Written on: 02/03/2013

I do not agree with chargin ten pound booking fee others dont do this. When on the phone couldnt here people as very quite lines etc… Read Full Review

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★★★☆☆

“Ticket charges”

Written on: 05/01/2013

Thank you for your request for feedback. At the time I bought my tickets, the service was alright. However, I do have cause for complaint. I bought two tickets from Hoodaki. Because of visa complications, we had to change the outbound date on one ticket. We paid an extra £350 for this change as we were informed by Hoodaki, that changes could not be made to outbound journeys. We were also told that the entitlement to one FREE change on the inbound journey was… Read Full Review

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★★★☆☆

“Good For Budget Travellers”

Written on: 17/09/2012 by mewilliam (2 reviews written)

i booked 2 tickets from hoodaki and found it reasonable prize they r offering… Read Full Review

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★★★☆☆

“Reasonable deal”

Written on: 02/09/2012 by QueenBee12 (1 review written)

I felt that the service was good, however when it came to confirming the price there were a few issues. A particular price had itinerary had been agreed over the phone with my card details been taken. When the confirmation came through it was not what i had paid for. Therefore i was not at all happy.This was immediately rectified. When paying with a credit card i feel that the 3% fee should be included in the overall price before a confirmation is sent out to a customer. overall it was ok… Read Full Review

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★★★☆☆

“I saved £207.14 but.....”

Written on: 29/08/2012 by AJS1975 (1 review written)

Had been trying for a week to find flights to Singapore for September (short notice as wanted to leave within 2 - 3 weeks). Checked all the usual "cheap / bargain" flight deal websites against the main airline sites and found that although all these "bargain" sites advertised fantastic deals, I had to phone them up and they all came back with the same reply, the cost for travelling on "date" to "date" ended up being up to and in some cases over £100 more than the advertised deal (I found one… Read Full Review

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★★★☆☆

“airline tickets”

Written on: 24/08/2012

Got of to a shaky start but got there in the end, and got a good deal… Read Full Review

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★★★☆☆

“False prices on the website, but still good over the phone”

Written on: 08/06/2012

So I was looking for tickets from the UK to Vietnam, a friend recommended Hoodaki so I had a look. The website search engine threw up prices for return flights at about £200 cheaper than anything I had seen elsewhere - which was indeed too good to be true. The listing on the website didn't include any exact flight times, information on direct/indirect flights, so I had a chat with an agent on the online chat. James was helpful, but could only offer me a price approx £100 more expensive than… Read Full Review

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★★★☆☆

“My flights to Thailand”

Written on: 19/05/2012 by jaffa69 (1 review written)

They got me cheaper flights than another website who wanted me to pay 500 pounds more than they advertised on line.Just a bit slow on sending e tickets, but all good in the end… Read Full Review

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★★★☆☆

“I was worried after seeing these reviews, as I had...”

Written on: 16/01/2011

I was worried after seeing these reviews, as I had booked a flight with them
(6 persons to Philippines). They did an excent job seraching and finding the flights, for a reasonable price. But then went total quiet after I paid the deposit. I hsd to chase them to pay the balance and again to get the etickets. And by then was very nervious. But the etickets were indeed valid and the everything was totally ok. Would I use them again - a cautious yes, or in fact a solid yes now I know they are… Read Full Review

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