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| Customer Service | 3.2/10 |
|---|---|
| Value for Money | 5.8/10 |
| Reviewer Rating | 5/10 |
| Overall Rating | 4.2/10 |
Full review by
Guest.
on 19th Jun 2008
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User Rating : 8
Respect :
0
Good Points: They give a very good price. Usually I don't need to check at 10 places before I book.
Bad Points: Slow in replying emails.
General comments: Booked 5 times with them and never faced a problem
Guest.'s review and ratings | 30 words
Review by
Guest.
on 19th May 2008
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User Rating : 9
Respect :
0
Have used Hoodaki twice for wife and daughter to South Africa and no problems. In fact I have tried their patience sometimes with my changing needs - and they always comes through.
Guest.'s full review | 42 words
Review by
gugubulbul
on 5th Apr 2008
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User Rating : 0
Respect :
0
Tried to book ticket for my family from Hoodaki, one trvael agency was offering ticket in £900 and I had a chat with Hoodaki customer care, they quoted me £845 for the same ticket. I said OK, book tickets for me, they took all details of passengers and they asked for my credit card details and started my tickets confirmation then all of a sudden says, sorry we can't do your tickets on this price it will cost £50 more. I was really unhappy as I was speaking to them for the last ...
gugubulbul's full review | 106 words
Review by
adomski
on 21st Jan 2008
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User Rating : 0
Respect :
0
Have booked with Hoodaki before and they were OK, but generally will always get a bit cheaper elsewhere.
I agreed prices and Hoodaki.com took payment details and confirmed booking, then they upped prices as they were taking payment.
They ask what prices you have been offered elsewhere and then regardless of how much cheaper they can get the flight for they go slightly below your booking - mention a low, low price, but personally think it is better to go direct to airlines than to www.hoodaki. ...
adomski's full review | 106 words
Review by
ladocta
on 29th Nov 2007
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User Rating : 4
Respect :
0
They didn't inform me that my flights schedule had been changed (12 hours in one direction or the other, I still don't know). I only knew about this by chance in July. This may happen, I wouldn't complain about that, but what's just absurd is that they were unable or unwilling to provide me with a new travel itinerary - and that's still the case - end of November 2007(!).
What follows are my experiences (futile attempts to communicate) of the last four(!) months.
To the first three or four e- ...
ladocta's full review | 206 words
Review by
RogerDBeckingham![]()
on 21st Aug 2007
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User Rating : 9
Respect :
+1
I will use Hoodaki again with every confidence. Much cheaper than my own search of the net. Immediate online contact with a rep to ask questions.
All flights booked with good airlines - My flights were from Manchester to Singapore with Turkish airlines who were excellent, then on to Tokyo with United who were also very good, and then return.
I was not ripped off, nor over charged nor had hidden charges. I was very wary of them at first as I was taking a chance using my credit card to buy £ ...
RogerDBeckingham's full review | 112 words | 2 comments added.

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