M And M Direct Reviews - www.mandmdirect.com

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“Delivery shocking”

Written on: 01/08/2015 by Dominic168 (1 review written)

I ordered some clothes for my son, and paid a fee for next day delivery, however won't receive them until Monday three days after the the next day delivery, not only am I £5.99 down my son is also disappointed, I rang to clarify and was told Monday is the next day after Friday, erm no get back to school if you think Monday come after Friday, on the email it's states next day delivery of ordered before five o'clock, it doesn't specify next working day for orders before five, I wouldn't… Read Full Review

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“Really tempted BUT scared by the negative reviews”

Written on: 17/01/2015 by Aron419 (1 review written)

For a while now ( + 6months ) I have been really tempted to use M&Mdirect. The brand names available along with the cost are a massive attraction. However reading the consistently bad reviews about wrong sizes, poor quality clothing and poor delivery, makes me very very wary. Another review site 'feefo' seems to have all positive reviews. So am I confused. Can anyone offer any positive experiences for a new customer ? Or is it really 'to good to be true'. Thanks… Read Full Review

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Shaunee69's Comment

Written on: 25/03/2015

I have ordered countless numbers of goods for the last 3 years or so for me and my family. Diesel jeans i have ordered approx 10 pairs, countless numbers of t-shirts and trainers and never had a problem whatsoever.

I even referred my friends who all use this site now.

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Sambop's Comment

Written on: 25/05/2015

placed an order a week and half ago, email saying it had been dispatched thought great! sat in house for three days no parcel, contacted them and they said there was an address query, asked why a week and a half later no one thought to contact me re this query, customer service appaling everyone ver blunt, basically nothing they can do about it.
was told it would be resent, asked when, they dont know app as drivers are self employed so will be when they have time........
still waiting that was five days ago.......
no email nothing from them
definately give it a swerve regardless how appealing their clothing ranges are would rather pay more to be honest and have a good service and actually receive items!!

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“Rude costumer service ”

Written on: 09/10/2014 by reviewuserger (1 review written)

The prices are good, the stuff has normal quality, often the size is not like expected/ described on the web page, but IF you really have an issue with your order then you're lost. The costumer service communicate in rude way and do not really care about you. So, the prices are nice and I ordered often, as long there was no problem, but now I will check alternatives because service is also a point… Read Full Review

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“Good value”

Written on: 31/01/2013

Only a novice on this company but got what I ordered in reasonable time and items were immaculate,I thought that the £1.49p charge for their return label was out of order,maybe I was so eager to buy my items at that price I did'nt see it. Overall pleased with my purchases certainly… Read Full Review

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“Incorrectly described trainers”

Written on: 31/10/2012

Trainers got here in good time. Unfortunately they are like concrete. I don't understand how MandM can describe these as indoor training shoes. I have to wear these shoes to the gym now as my others are ruined. Wearing these shoes will severely limit what I can and cannot use due to lack of cushioning. If a trainer is for fashion purposes only then please state this… Read Full Review

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“Victim of Fraud”

Written on: 08/09/2011 by Daniel11 (1 review written)

Hi, In terms of quality and delivery I have no complaints. Unfortunately I am now a victim of fraud having ordered from them. I made a purchase by credit card the item i wanted wasn't in stock so i told to expect a cheque rather than a refund via credit card. The cheque never arrived so i contacted MandM for an explanation and was told it has been cashed so there is nothing left for them to do. I have contacted my credit card company to investifate this incident. Any advice as to how i… Read Full Review

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“this is wery shot and think this website is fine and a...”

Written on: 16/04/2010

this is wery shot and think this website is fine and a litle bit slow… Read Full Review

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“new customer to this site first two orders came really...”

Written on: 04/11/2009

new customer to this site first two orders came really quickly and with all my order last oder was 12 days late and had to make 3 long phonecalls to england on my mobile staff not very helpful dont think i would use again… Read Full Review

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“On my last order to M and M Direct, I ordered alot of...”

Written on: 21/02/2009 by unbiasedone (1 review written)

On my last order to M and M Direct, I ordered alot of clothes, I intended on buying half dozen items, but I decided to get some more, while I was paying for the postage.
So I get an email to say 2 of my items are out of stock, and another to say the orders been dispatched.
These 2 were 3/4 of the reason for the order, and I would have liked the option to cancel the order because so much (there was then more) stuff was being cancelled, and I ended up with none of my main items...all 'out of… Read Full Review

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“I do like m and m direct, although the last order was...”

Written on: 16/01/2009 by hutchie76 (2 reviews written)

I do like m and m direct, although the last order was bad, i ordered three items. A track top, Tracksuit bottoms And a mens robe, when the goods arrived the robe was missing, now they didnt e mail me or inform me that i wouldn``t be receiving it, they just stamped on the invoice "OUT OF STOCK" they shouldn`t have been advertising the robes if they didn`t have them in stock, i was a little dissapointed as i had been ofered another robe at a good price but said no because i was expecting the one… Read Full Review

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“I agree with the review, as I bought a pair of Adidas...”

Written on: 21/08/2007 by pmjoyce (1 review written)

I agree with the review, as I bought a pair of Adidas boots from M and M Direct. They were about 50 pounds cheaper than on Pro Direct Soccer. They were the older model, but the technology is the same, so no loss there at all. There is not as much to choose from, but when all you need is a good pair of boots, it's a good website. There is lots of other stuff on there too, obviously, so no doubt they will have everything you could hope for, and cheap… Read Full Review

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