The Dragonfly, Tredegar Park, Newport Reviews

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3 stars
Average rating for this product is: 3 out of 5

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Average Ratings for The Dragonfly, Tredegar Park, Newport

  • Quality of service3.7 stars
  • Quality of food3.2 stars
  • Value for Money3.1 stars
  • Reviewer Ratings3.1 stars
  • Overall Rating3 stars

20 Reviews For The Dragonfly, Tredegar Park, Newport

  • Guest 30th Oct 2009

    Reviewer rating: 5 stars


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    fantastic meal, beatiful food and best service newport........ thas wat i have to say! we go a few times a month and its always great.
    its just been refurbed also.......... quite classy!

  • Guest 11th Oct 2009

    Reviewer rating: 2 stars


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    My wife had steak and I had gammon, after a few minutes my wife found a caterpillar in with her veg. Put us both of our meals, no refund, only a complimentary coffee for my wife only and no appologies from management. Will never go there agaimn

  • Guest 15th Aug 2009

    Reviewer rating: 1 stars


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    Visited on a Saturday lunchtime and ordered 'toad in the hole' and a fillet of steak (very rare). The food took about 45 mins to arrive. When it finally arrived the toad in the hole was not a light batter as advertised in the menu, but like a brick. Very disappointed. My husbands 'very rare' steak arrived as a medium steak.When the waitress asked if the meals were ok, we said no. she asked if we would order something else, but as we had already wasted 45 mins we decided against it. No management ...

  • Guest 9th Aug 2009

    Reviewer rating: 2 stars


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    Totally unorganised. Cannot book in advance. Turn up to get a table- no one to greet customers. So you try to find your own table (with number on it). Try to get a drink at the bar and then told to join a queue...with others who are ordering food and paying their bills - then watch people stand at the bar and get served. Outrageous lack of customer care and management skills...no passion...just a job for the staff. Saw Managers constantly serving food to tables rather than manage.
    Food is avera ...

  • eating 22nd Mar 2009

    Reviewer rating: 5 stars


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    Just returned from The Dragonfly for a Mothers Day meal. Service was excellent and food was brought to our table quite speedily considering the day and occasion. Food was plentiful and absolutely beautifully cooked. No hesitation whatsoever to recommend to anyone. Did read one or two of the existing reviews and was completely satisfied with what we found, which was contrary to one or two reviews. First class in all aspects. No hesitation in recommending for quality, quantity, service and cost ...

  • Guest 11th Mar 2009

    Reviewer rating: 4.5 stars


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    The Dragonfly, Tredegar Park, Newport, has a lovely atmosphere, great staff. The best cosmopolitan atmosphere newport has. Visit reguarly food + staff great. If its busy you may have to wait for your food a short while......my advise order some garlic bread first it comes quick and have a little nibble to be had while you wait for yor culinary delights

  • jill f 26th Jan 2009

    Reviewer rating: 5 stars


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    1. visit regular, and always happy
    2. great menu and always have daily specials which is great if you visit regular as we do
    3. very welcoming staff nothing to much trouble
    4. beautiful decor
    5. great value

    we just wish we lived within walking distance so it could be our local.
    there are a few sketchy reviews on here, guys if i were you i would give it another go as your missing out, this really is a great pub.

  • Maopin 2nd Nov 2008

    Reviewer rating: 1.5 stars


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    At The Dragonfly, the tables did not appear to be cleaned up after each customer. The food (sunday roast) was no where near as good as it smelt. It looked like it had all come out of a freezer. The girl serving us said she was going off to get some sauces and never returned until we'd finished to ask if we wanted anything else. The staff did not seem very pleasant to us and we will not be going back there again.

  • jackiecad Rank: Lance Corporal 16th Sep 2008

    Reviewer rating: 5 stars


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    Went this evening for family celebration, my daughters engagement. There were 8 of us as my son and his fiance use the place regularly and asked the close family to join them. The whole experience was outstanding! Other reviewers stated about ordering at the bar, I prefer that as you put the order when you're ready and not pressured. After you do that everything else is done with 5 star service without having to move (even floater coffees made fresh at the table). An outstanding visit to th ...

  • jackiecad Rank: Lance Corporal 4th Sep 2008

    Reviewer rating: 4.5 stars


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    Recently moved to the area and visited the The Dragonfly in Tredegar on a few occasions.On each visit I have found the staff to be friendly, food great and plentiful and good value for money for a pub/restaurantThe pub is always busy but has never impacted on food or service.We have visited a few other restaurants in the area but none are as good.

  • pengi904 31st Aug 2008

    Reviewer rating: 1.5 stars


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    We went to the Dragonfly because we had been unable to get in at the Cardiff Gate as they were so busy. The Dragonfly was quiet, but they had no highchair available - they only have 2.
    My husband's steak meal was ok but my beef sunday roast was cold and extremely unappetising. I went home and had a cheese sandwich. It was a measly offering of reasonable beef with a yorkshire, with 3 overcooked roast potatoes and a few uncooked carrots and green beans. Definitely not value for money. I'm not goi ...

  • Guest 22nd Aug 2008

    Reviewer rating: 5 stars


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    We went to the Dragonfly for my 21st birthday meal. The food was great and for the price we paid it was well worth the visit
    Eating there today for the second time.
    I would most definitely recommend this restaurant for just a bite to eat or even a special occasion!

  • yoneeeeeeeeee 19th Aug 2008

    Reviewer rating: 5 stars


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    This restaurant is great, fantastic service, great food, nice wines, a fantastic time (any time of day) to go out. As a regular diners-we out-tried 'the ruperra,' 'Tredegar arms,' 'Juntion 28,' 'The British Raj.' Nothing has been up to the standard of this restuarant! It's a lottery? But we have always experienced the best hospitality and fuel here.'We disagree with other human beings' any problems (only once) since we have been going if anything ever goes wrong (rare)...it is apologetically dea ...

  • Guest 16th Aug 2008

    Reviewer rating: 0 stars


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    Have visited restaurant many times, now I cannot even find a number to book a table!

  • Guest 17th Jul 2008

    Reviewer rating: 3.5 stars


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    I have been here about ten times, always had good service.

  • rezella 27th Jun 2008

    Reviewer rating: 1 stars


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    We had been to The Dragonfly quite a few times before but only for drinks. It was my birthday so we decided to have a meal there. Me and my partner ordered Sirloin steak. We were asked how we would like it cooked and we both replied very well done. After waiting 30 minutes plus, our meals arrived. Both our steaks were so blackened that when they were cut into, it was like they produced soot they were so burned! We called the waitress over and explained we wanted it very well done and not burnt a ...

  • jonah1967 27th May 2008

    Reviewer rating: 0.5 stars


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    Will not be going here again. Our table was sticky, I did ask for a cloth to wipe it down but the young lady behind the counter said she would do it, she didn't do it before our food turned up. The menu said the food came with seasonal greens. We were expecting a selection not just sad looking green beans.
    With the pudding they also missed off the toffee sauce on the apple eve and the chocolate sauce on the sundae. When asked for the sauces we got the chocolate sauce and golden syrup to replace ...

  • Guest 28th Mar 2008

    Reviewer rating: 4.5 stars


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    On arrival The Dragonfly in Newport was extremely busy which usually means a nightmare when dining out! How wrong was I? I was greeted by a Very friendly gentleman who informed us that there was a wait for tables he took our name and informed us that a table for us would take approx 20-30 mins we decided to wait as we were really hungry.
    I approached the bar thinking I was going to be in for a long wait but was acknowledged by '2' of the team members with eye contact and a friendly smile and sur ...

  • b1b2b3b4 15th Nov 2007

    Reviewer rating: 1.5 stars


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    The Dragonfly, Cleppa Park, Newport
    Visit date: 27/10/07
    Service prior to meal:
    We arrived at 19:30 there were large queues when trying to get a drink at the bar prior to the meal, however you could see that the staff were working as quickly as they could, the service even though they were very busy was still very well-mannered.
    You have to go up to another counter to place your food order, again this was a large que you then get passed a spoon with a number on to take to a table. You choos ...

  • Welsh Foodie Rank: Major 20th Aug 2007

    Reviewer rating: 4 stars


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    The Dragonfly is a posh-ish pub and looks like it's been there forever. Low ceilings, mish-mash matching of old chairs and tables, partly carpeted / partly flagstone floored; it's really quite nice. There's a huge selection of wines by the glass, and they make their own lemonade and other soft drinks, which is a nice touch.

    I nipped in for lunch during a working day, and I was firstly disappointed that the menu STILL hasn't changed, though they do a daily-fish special.

    It's not a large m ...