Written on: 14/03/2013
Disgusted with sky's "talk" package. They put a restriction on my phone line because I had "high usage" one month. NO outstanding bills etc.. account clear. They are now demanding that I pay the excess PRIOR TO MY NEXT BILL BEING DUE before I can use the landline again! So, I'm switching broadband and phone. ABSOLUTELY DISGUSTED with them.. Restricting service when ALL bills are up to date etc... Would not recommend this company to anyone and will also be getting rid of the TV package… Read Full Review
Written on: 29/04/2011 by sheerrylowdham (1 review written)
had no phone for over 5 weeks now because of this company and bt cant connect me because sky have put a cease on our line would not use them again ever… Read Full Review
Written on: 11/02/2011
DO NOT TRUST THEM GO WITH MAZUMA OR SOMEONE RELIABLE !!!!
All looks legitimate and they kept in touch up until they said my payment had been dispatched but it has never been received and as other reviewers have stated they are impossible to make contact with !!!!!!!… Read Full Review
Written on: 05/02/2011
This company is a total scam, how are they getting away with this. They have received 3 of my phones about 4 weeks ago, acknowledged that they had received them and that payment is on its way. However not received as yet, tried contacting them but is impossible to as they dont answer phone or emails. Contacted trading standards. They are a bunch of cowboys - stay well away people… Read Full Review
Written on: 27/01/2011
I sent 2 phones to them which they confirmed receipt of and despite recieving e.mails (once on 24/12/10 & once on 25/12/10) stating that they had been received and my money was on its way I NEVER RECIEVED MY MONEY and they are completely uncontactable!!! I certainley would not recommend them, stay well clear. I am seeking further advice… Read Full Review
Written on: 07/01/2011
I sent my phone to them special delivery, despite recieving e.mails stating that it had been received and my money was on its way I NEVER RECIEVED MY MONEY and they are completely uncontactable - needed this money for my kids christmas presents - thanks a lot skyphones.
A COMPLETE CON OF A COMPANY DO NOT USE!!!!!!
I ONLY GAVE ONE'S AS I COULDN'T GIVE ZERO'S… Read Full Review
Written on: 31/12/2010
I sent my Sasung Tocco to "Skyphones" on 25.10.10 had been offered £49.00 for it 2 month and 6 days later I am still waiting for the money, I have been unable to contact them by phone, and they DO NOT answer any emails that are sent to them, I will NEVER EVER use this firm again, they are an absolute disgrace,
Dissapointed andannoyed… Read Full Review
Written on: 22/10/2010
Switched to Sky Talk with Broadband and TV package as a cost saving measure. Everything happened on the day it should and if I have looked for any help it has been given quickly and actions taken immediately - much better than BT who charged me for add ons I did not have for 12 months and did not care… Read Full Review
Written on: 14/09/2010
I have been waiting over 2 weeks to be payed £190.00 and as yet nothing.
I would never never use them again.
Sloppyal… Read Full Review
Written on: 02/08/2010
My experience with Sky was horrendous. If you are lucky enough not to have any problems with them, then you for value its fine; but if there is even the smallest problem, trying to get ANYTHING sorted with customer services is practically impossible. Firstly, they put you on hold, if and when you get through to someone, you get put onto hold again, and then passed onto someone else who cannot help you with your problem.
For example, we were told by one representative that we definitely needed… Read Full Review
Written on: 24/03/2010
I swapped to Sky Talk as I use Sky tv and Broadband. No problems and have made a saving so I would definately recommend. :O)… Read Full Review
Written on: 26/11/2009
I have had nothing but problems with the service from sky talk and broadband, at the moment my phone line has not worked for 7 days so I have not had any broadband service or been able to make or recieve phone calls. This is the second time in 4 weeks that I have had no service, the first time my line was down for 5 days. The customer service should be re-named "customer abuse" it is that bad!!. Everytime I have phoned to chase up the fault on my line I have been on hold and passed from person… Read Full Review
Written on: 17/08/2009
What ever you do take our advice and don't use sky talk or broad band
we ordered our entertainment pack including broadband tv and phone line including multiple room deal for
£39 per month. That was in may, we are now in late august and only just have the phone linebut no broad band and no way of knowing when we will recieve it. Sky call centre staff have continually messed up installation times and lied to us. I have never been so compelled to warn others of quite how bad a company are but… Read Full Review
As rated by real users
" Awful don't touch with a bargepole " Read More
" Service ok but When Leaving Not Good Over Seas CallCentres " Read More
Written by uknorth
" Totally incompetent " Read More
" Poor customer Service " Read More
" REFER THEM TO OFCOM DO NOT BE BULLIED " Read More