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Written on: 02/09/2014 by Kodyq250 (1 review written)
I've had my card for a number of years with no problems. Newday take over and then I receive a letter informing me of a £12 late payment fee. I checked my bank account and the payment had gone through. I called to speak to someone and when I eventually got through, 20 mins later, I was told it was their error and that my account had been refunded. I was told it was a system error. I got a letter regarding the late fee but nothing to apologise for their error. I can't help but feel scammed… Read Full Review
Written on: 25/06/2014 by fhRice90 (1 review written)
i've had a burtons card for 30+ years and was quite happy. The newday people take over and with months the account is closed! the excuse, they are not doing any of the arcadia store cards anymore i wonder how many months i will have to wait for the credit to be returned to me (i shall not hold my breath for a speedy return of my cash) … Read Full Review
Written on: 23/08/2013
I took out a card when I purchased some shorts, which I subsequently took back. However Burtons computer system is so badly designed that as someone else took out a card at the same time as me, we were allocated the exact same card number and as a result I was charged for the other person's purchase - interest included. After 3 phone calls I'm hoping it'll be sorted out (have been assured it will, but was assured last time...) but - beware, you pay for the phone calls and they're not quick… Read Full Review
Written on: 28/04/2013 by GeorgeSpree (1 review written)
Everything seemed great, I get a £10 voucher for signing up. Wanted to pay the amount on my card off straight away, called a number which I found only through google! It took me to some indian call centre, I couldn't understand a thing any of them said. In the end I hung up; I was never going to give them my card details! And i've just been put off Burtons, topman etc for life. Not going to spend my money in a store in this country who's employees don't speak English. I wish I was informed… Read Full Review
Written on: 18/10/2012 by soap123 (1 review written)
Burton store card is such a ripe off !!! I suggest everyone not to get any store cards , its difficult to make payments to the card and i ended up getting charged £25 extra for £7 late payment ! What a stupid card ! And santander is terrible !!… Read Full Review
Written on: 12/03/2012 by ContentWriter (1 review written)
I just happened to buy a suit and men's leather belt at my Local Burton Store yesterday and I was informed of this Burton Store Card, and the stores where I can use it, which are Burton, TopShop, Miss Selfridge, Wallis, BHS, Dorothy Perkins, Evans and TopMan, I could also use it online at http://www.burton.co.uk/card also I was told that I don't need to pay anything right now and the amount will be charged to this store card straight away and I have to pay it once I receive the statement. To… Read Full Review
Written on: 28/09/2010
I would not recommend them to anyone. You can pay off your card in full and if they do not receive it within the alloted time they charge you a late payment fee and also interest so beware… Read Full Review
Written on: 29/01/2010
The major downside is its the difficulty making payments, there's nothing on the burtons website and to get the correct number I had to scour google and yahoo once I had the number the automated payment system is appauling! stutters, cuts out often so you have no idea what's happening and very long pauses making you wonder if the line has gone dead.
Overall very unhappy it's put me right off burtons… Read Full Review
Written on: 27/08/2009
Excellent range from Burtons, love them. Easy enough to make a payment, no online payment facility which is a shame. Interest seems low, balance of £300 and only pay about £6 a month interest. Can be used at other shops in the group inc. topman… Read Full Review
Written on: 01/04/2008
Poor service on getting the Burtons store card, sent from number to number to try and pay off a bill and in the end i got bored of the constant transfers and hung up.
Currently owing a few hundred pounds and not paying as i don't have a number to contact to actually make a payment so they ain't getting any money.
Poor customer service on phones all i got was wrong number ill transfer - 30 minutes of transfers and holding… Read Full Review
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