JC Whitney www.jcwhitney.com Reviews

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1 stars
Average rating for this product is: 1 out of 5

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Average Ratings for JC Whitney www.jcwhitney.com

  • Quality of website1.6 stars
  • Value for Money1 stars
  • Reviewer Ratings1 stars
  • Overall Rating1 stars

4 Reviews For JC Whitney www.jcwhitney.com

  • daisysayiz Rank: Lance Corporal 22nd May 2008

    Reviewer rating: 0 stars


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    Customer service is non existent. Website would not work, had to resort to a sales rep on the phone. Corrected this sales rep about shipping address at LEAST 5 times during the call and they still got it wrong. Customer service amounted to jcwhitney company telling me how to correct it myself. I will never use this company again.

  • luxlisbon Rank: Lance Corporal 12th Oct 2007

    Reviewer rating: 3.5 stars


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    The site was quite helpful... The interface was easy to navigate, they offered reasonable prices too. Some of the parts they claim to have are out of stock, though... I had to call the sales rep when I couldn't get to the end of the check out process.

  • frauleinnica 21st Aug 2007

    Reviewer rating: 0 stars


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    Purchased radiator hose on this site. Since their website is quite user-friendly, I didn't bother to call up their live help. After 2 weeks (they promised to deliver it for up in a week) I have not yet received my order. I called them up and turns out that my order is still pending and they didn't even bother to inform me. What's worst was that they already credited my car for my order!

  • adamcooper Rank: Sergeant 14th Aug 2007

    Reviewer rating: 0.5 stars


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    JC Whitney offers poor service as compared to the other online auto parts retailers I have visited previously. I was looking to purchase some seat cushions online, but I decided to call the toll-free number indicated on their website instead. The representative who took my call was no help at all, and sounded disinterested, and was even a little bit rude. After a short while, I got irritated and went back online to just purchase the product from there. It's been over a month, and I'm still waiti ...