Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
13585
98% of users recommend this

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We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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Latest Reviews

★★★★☆

“Nice Hotel”

Written on: 18/08/2017 by Cristalf1991 (1 review written)

Nice hotel good food, swimming pool a bit small, the cleaner didn't clean the room on a Friday her day off that seemed strange. Staff were very good and pleasant. We were expecting transfers at the airport it was in the middle of the night so we had to hire a car. Secret escapes had told us we would have shared transfers… Read Full Review

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★★★★★

“Really Fabulous! ”

Written on: 17/08/2017 by vas007 (1 review written)

Got back from an amazing holiday in Venice & Rome this week. Thank you Fleetway for giving us a great holiday. Firstly we had to change a name after booking, Fleetway customer service was great, they did it no problem & we wasn't charged. We had a two centre holiday, both hotels were amazing! The service from Fleetway was excellent, would definitely recommend them, I would use them again. Thank you again Fleetway x… Read Full Review

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★★★★☆

“Umbria holiday”

Written on: 16/08/2017 by Melsport (1 review written)

Initial contact with Fleetway travel was good and the person I spoke to was knowledgeable about the holiday. Having been on this holiday before we knew what to expect as regards the region and the hotel and were looking forward to returning. However the only flight to Perugia left from Stansted and this would have entailed a long drive and an overnight stay. On the advice of the Fleetway staff we opted to fly to Rome and book transport to the hotel, a two hour drive. We were also told that we… Read Full Review

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★★★☆☆

“What a shame!”

Written on: 16/08/2017 by 107Cahill (1 review written)

What a beautiful setting - sitting on the edge of the Lake and although a little walk to other restaurants and bars and a bus into Stresa, still very nice location. The downside of the whole trip was fact that Villa Carlotta could be so wonderful if it was refurbished and its facilities made use of. 1. The bathrooms are in very poor condition but clean. 2. The evening dining room has cheap plastic chairs - if you have to sit inside 3. The walk to the swimming pool at the back of the hotel is… Read Full Review

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By Fleetwaytravel1973

Written on: 16/08/2017

Good Afternoon
Thank you for submitting the below review and whilst note that you did have a wonderful time, I can see that there are aspects of the hotel that can be improved upon and as you say, it is such a shame that some parts of the Villa Carlotta required refurbishment.
I have passed on the valuable feedback to both our Product Department and to the hotel itself as it is only upon such feedback that we are able to improve upon the service offered.

Thank you for offering very constructive feedback it is most welcome and I am delighted that this will not deter you from booking with us again.

Kind Regards

Lynn White
Customer Services Manager

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★★★★★

“A really good trip”

Written on: 16/08/2017 by dieter_sepp (1 review written)

Fleetway were excellent in ensuring our short break was so enjoyable! Everything that we booked through them worked like clockwork, making the trip so good!… Read Full Review

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★★★★★

“Excellent...good value for money. the hotel was one of...”

Written on: 16/08/2017 by Quinni334 (1 review written)

Excellent...good value for money. the hotel was one of the best… Read Full Review

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★★★★★

“Great experience, customer centred”

Written on: 15/08/2017 by DeannaDiaz (1 review written)

Very easy process to book holiday. Quickly followed up with a phone call to check our requirements. Any follow-up action was easy to complete. Would definitely book with company again… Read Full Review

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★★★★★

“Fantastic Service and Attention to detail”

Written on: 15/08/2017 by Garyalan (1 review written)

We were first intrigued by a package from Fleetway that we saw online. I called them up because we wanted to add another city to the package. The agent that helped me went over and above to help find us great hotels at a great price. We checked reviews of the hotels to make sure other people liked them and were very satisified with the choices. A few days later, before we left for our trip, one of the hotels started renovations and we saw in the newest reviews that it was going to be quite… Read Full Review

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★★★★☆

“Hotel management doesn't care about their caged...”

Written on: 15/08/2017 by Utc23 (1 review written)

Hotel management doesn't care about their caged animals. Reindeer Family lives in a space which is not enough for them. And little space where they live should be atleast CLEAN! Who is responsible for their Health? "Justice" Who? Sea is not far!… Read Full Review

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★★★★★

“Hoteel Pineda Splash”

Written on: 15/08/2017 by Curtisvf439 (1 review written)

Our dealing with Fleetway Travel was great - no problems and the staff were very helpful and whilst the Hotel Pineda Splash was lovely it is definitely a family hotel and not really suitable for 3 ladies in their 60's!!!! The noise levels were very very high and entertainment was geared to children only. The rooms, staff and food were excellent so I don't want to give a negative impression of the Hotel but just point out that its very family orientated… Read Full Review

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★★★★☆

“We went to Relais Il Castello in Italy the hotel...”

Written on: 14/08/2017 by BronsonHolland (1 review written)

We went to Relais Il Castello in Italy the hotel overall was very good but a couple of issues 1 the pool is not at the hotel which I believe should be made clear it's about a 10 minute walk 2. There is little to do in the village therefore unless you want to spend the whole holiday by the pool a car is essential there some beautiful towns to visit locally Overall we enjoyed our stay and the staff were very friendly… Read Full Review

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★★★★★

“Great Little Break”

Written on: 14/08/2017 by 23Tucker (1 review written)

Booked a trip to Tuscany near Florence with a good hotel and the option to tour the surrounding area or laze about and do nothing, we chose to laze about for a couple of days and then went exploring Florence and the surrounding area. Everything that we booked went to plan as arranged with the agent. Flights, car rental and hotel were all as described and all superb. We would definitely book with Fleetway Travel again and would recommend them to family and friends. The Hotel was a bit remote to… Read Full Review

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★★★★☆

“Excellent service and very good holiday”

Written on: 12/08/2017

Very helpful staff when booking, looking at lots of options to give best value, and getting personal recommendations from staff who had recently stayed at hotel. Very good transfer service, exceptionally well looked after at hotel, particularly the waiters and bar staff really made us feel so welcome, great food (though tomatoes with everything!) beautiful grounds and rooms/pool area. Very steep walk to and from town, with limited shuttle bus service, in the heat walking back in particular… Read Full Review

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★★★★☆

“Beautiful, restful location”

Written on: 12/08/2017

Great location- stunning views of the lake and mountains. The hotel was pleasant- friendly staff, good breakfasts, bed and air conditioning were very good but limited toiletries and no coffee/tea making facilities in the room. Water was in the fridge on arrival but thereafter you had to ask for it. We were celebrating a significant occasion and the hotel kindly left a bottle of wine for us in our room. The balcony to our room gave us a lovely view of the lake as did the swimming pool which we… Read Full Review

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★★★★★

“Ischia, Garden Villas Resort”

Written on: 11/08/2017 by AllisonStephenson (1 review written)

A really nice hotel resort. The staff are very friendly. The food is superb, never seen so much choice for breakfast, including cake and doughnuts! The grounds are picturesque and very well maintained; great to wander around. On arrival we were given a tour of the resort and shown to our room and our suitcases were brought separately. Air conditioning was efficient and quite quiet. Decoration and finishing was excellent and the first double shower I have seen in a hotel bathroom! The pool… Read Full Review

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★★★☆☆

“Complete relaxation”

Written on: 11/08/2017 by Juneforsythe123 (1 review written)

Wonderful location at the top of a mountain make sure you upgrade to a veranda room in case there is no room by the pool which is not large good food but could do with a pump for cold draught beers nice room no TV channels for brits did not bother me air conditioning not good no daily shuttle into Perugia only on Friday and pricy at 30 euros pp no tea making facilities in rooms nice friendly staff my second visit and probably not my last would have liked to have known about the Friday only… Read Full Review

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★★★★★

“Lovely relaxing hotel”

Written on: 10/08/2017

The whole holiday experience was excellent. The transfers to and from the hotel were slick and well organised. On arrival at the hotel check in was swift. We were given a room upgrade, which was a great start. We were taken to our room in a golf buggy and given a quick tour if the resort. The room was spacious a very clean. We liked the friendly staff, the beautifully clean pool with plenty of sun beds. We enjoyed the food and service in the restaurant and found the whole resort peaceful and… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/08/2017 by Rory217 (1 review written)

Great service, excellent hotel, food good, staff helpful and friendly, great transfers. No complaints. Fabulous area, loads of boat trips etc. Would return but possibly when not so hot in order to do more walking. Value for money… Read Full Review

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★★★★★

“amazing city break in Madrid”

Written on: 09/08/2017 by AimeeBarry (1 review written)

I would recommend Fleetway city breaks to anyone, everything was first class, from flights, transfers and hotel… Read Full Review

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★★★★★

“Really enjoyable ”

Written on: 09/08/2017 by Brennab174 (1 review written)

Great holiday . Staff very accommodating friendly and helpful in hotel. Food good. Al a carte restaurant fantastic. Wine waiter knew her stuff. Hotel kept very clean . A relaxing time had by all. We upgraded to elite suites . Everything was absolutely brilliant . On premium all inclusive the wines were not good and no fizz wine available which was a shame as local pink fizz was nice and was around €7 a bottle… Read Full Review

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