Fleetway Travel Reviews - www.fleetwaytravel.com

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Latest Reviews

★★★☆☆

“Iceland Holiday Experience”

Written on: 07/02/2016 by Abbottnn448 (1 review written)

HOTEL 1 On arrival at 12:15 had to wait 2hrs before room was ready. As time of arrival is known by the hotel and Fleetway they should liaise with one another to make sure a room is available even though the standard check in time is 14:00. No free complementary services were offered. We had been travelling since 4:00am. 2 No notice of pick up times for pre arranged excursions displayed in the foyer. As promised in Fleetway documentation. 3 Staff were friendly, helpful and spoke good… Read Full Review

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★★★★★

“Hotel savoy”

Written on: 07/02/2016 by Carlos359 (1 review written)

The hotel was very nice but they need to teach there staff some basic English ie..I ask where are the toilets 3 staff couldn't speak or understand basic English...i went for lunch on 3/4 occasions again they didn't understand basic English when I ask for water etc. The other staff on the front desk where very helpful and did bent over backwards for us and I would go back again… Read Full Review

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★★★★★

“A fantastic break”

Written on: 07/02/2016 by RobertMcWilliam (1 review written)

Thank you Fleetway a firstime visit to Prague was a superb experience . The price, convenience of flight times from Edinburgh, the shuttle transfer and the Hotel Icon location, friendly staff and quality of accomadation plus Prague's stunning architecture made from a fantastic short break. Really recommend the 48 hour hop on hop off bus service and the castle tour plus the one hour boat trip. Happily recommend to any one. We are in our 60's and would maybe suggest mid week rather than the… Read Full Review

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★★★★☆

“Could do better especially on excursions ”

Written on: 07/02/2016 by DandGM43 (1 review written)

Whilst the holiday to Iceland was fantastic, especially seeing the Northern Lights the firm Fleetway use for transfers and excursions (Grayline) we very poor and disorganised. Cramped coaches and unhelpful drivers. For excursions Fleetway provided you with a number of pickup times but did not notify you that you were booked onto one of them only, it is only by calling into Graylines city centre office that I found out about my times. A lot of other tourists waited for a coach only to be told… Read Full Review

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★★★★★

“Recent holiday in Gran Canaria”

Written on: 07/02/2016 by Yates29 (1 review written)

Efficient booking administration and very helpful member of staff. Although I had diaried the check-in date, a reminder with link was sent from Fleetway on the due date, and all arrangements went smoothly… Read Full Review

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★★★★★

“Flawless from start to finish ”

Written on: 07/02/2016 by Angela143 (1 review written)

Fabulous hotel , we'll be back , definitely book any future holiday with fleetway… Read Full Review

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★★★★☆

“Fleetway - Seville Gran Melia Colon”

Written on: 07/02/2016

It is unclear on this screen what precisely I am asked to 'review' - please rectify. I have already commented on our recent holiday organised by Fleetway with which we were entirely satisfied; i would be very happy to give to Fleeetway our reasons for this. Apart from that I have no further comments to make… Read Full Review

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★★★★☆

“Gran canaria”

Written on: 07/02/2016 by Wallace478 (1 review written)

All good for money paid. Food alittle repetative and bland, could always find something to eat. Not a top class hotel, but ok for a quick break… Read Full Review

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★★★★☆

“Sunny mountain escape”

Written on: 06/02/2016 by Blakeqr50 (1 review written)

Excellent organisation of travel with super transfers to hotel. Hotel was lovely, very quiet but staff were very friendly and helpful. Food was excellent and plentiful. Spa facilities were good and the room was spacious and comfortable. Fortunately the weather was sunny and dry and we managed to enjoy the local walking trails and the good bars and restaurants in the village of Benahavis. Car hire allowed us to visit Ronda and Estepona along the coast. An excellent break!… Read Full Review

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★★★★★

“Morocco. mazagan ”

Written on: 06/02/2016 by jportlock (1 review written)

Excellent holiday. Every thing we expected and more. fantastic resort lovely people best holiday ever… Read Full Review

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★★★★★

“Great break in Iceland”

Written on: 06/02/2016 by SUEAWIRRAL (1 review written)

Fleetway's arrangements all worked well. The booked Easyjet flights were fine snd booking extra legroom with Easyjet which gave you priority boarding was well worth the extra. Transfers to and from hotel OK. Radisson Blu Saga, about 10-15 minutes easy walk into town, overall was ok, room clean, but looking a bit tired. Mainly ate out in the city except for Sunday brunch when we arrived which was good, bar meals choice rather limited. Plenty of choice at breakfast, "hot" food tended to be a… Read Full Review

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★★★★☆

“Easy Jet Bad. Hotel & transfer good. Holiday descrip, poor”

Written on: 06/02/2016 by knMassey496 (1 review written)

We paid £ 40 for hold baggage. Everybody else allowed on with huge cabin bags. No attempt to stop them. Coming back worse, all oversize bags put in hold free. Excuse aircraft full ?? Liverpool airport 200 yds to terminal from pick up place for APL. Not Fleetway fault but no more Liverpool for me. Hotel good, but no Entertainment in winter months. Did I misread the brochure? Will travel with Fleetway again, but will ask more questions… Read Full Review

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★★☆☆☆

“Terrible customer service”

Written on: 06/02/2016

The customer service department is non existent and stinks. I have had 4 communications with them about a complaint but they never respond. It's a take your money and run company - don't use them unless you are desperate!!!!… Read Full Review

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★★★★☆

“Good, but.....”

Written on: 06/02/2016 by Tiaf211 (1 review written)

Hotel was modern and well maintained. Booked a room with a pool view but were allocated one overlooking a street. Offered a move the following day, but declined because we were happy with the room we got. Would not be everyone's choice, though, because there was quite a lot of noise from traffic and restaurant below us. Biggest disappointment was quality of the food - not up to 4-star standards. Cooked meals were invariably lukewarm and some of the meat was tasteless and tough. Playa del… Read Full Review

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★★★★★

“Very pleasant booking experience”

Written on: 06/02/2016 by 330Smart (1 review written)

Fleetway staff were pleasant and helpful making the whole booking experience enjoyable. The holiday was fantastic with even more included extras than expected. The only negative aspect of the booking was the amount of paperwork which I thought unnecessary… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/02/2016 by Earlybyrd (1 review written)

Booked 3 nights Northern lights in Reykjavik with Fleetway. Didn't realise until a few days before going I had booked Whale watching on our travel day so emailed Iceland tour company and they changed it without fuss. Booked three trips and all went like clockwork. Informative guides and very friendly people. Hotel Blu Saga was great. The inclusive breakfast was first class. Staff very helpful will definitely use Fleetway again… Read Full Review

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★★★★☆

“Fleetway Travel the First for Travel”

Written on: 05/02/2016

Fleetway Travel were excellent with our holiday, we had originally booked to go to Sharmh El Sheikh with them, however due to the troubles there were no planes flying at the time of our booking. Fleetway rang us as soon as they found this out and spent time on the phone with us so we could transfer our holiday elsewhere. Whilst on the phone they gave us time to look at the other resorts and accommodation which made it far easier for us to choose. The value for money that we got from our holiday… Read Full Review

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★★★★☆

“Good value short break”

Written on: 05/02/2016

A long weekend for my wife and I in Amsterdam - good choice of city even in January! Hotel was a bit out of the city centre, but local tram and bus services proved invaluable. All aspects of the break worked well and booking was easy… Read Full Review

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★★★★☆

“Transpher didn't turn up”

Written on: 05/02/2016 by JeremyFrost43 (1 review written)

We had a amazing holiday apart from at the end, we were waiting for our transpher from the hotel to the airport and it didn't turn up!!! We waited 25 mins and had to leave. Soooo stressful… Read Full Review

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★★★★★

“Usual excellent service”

Written on: 05/02/2016 by Aiden232 (1 review written)

From my initial telephone enquiry, the telephone holiday adviser's initial conversation and the subsequent booking and paperwork the service and value for money was 'excellent'. I would also like to mention that as a result of a 'health worry' we decided to come home early and again the adviser we spoke to arranged a flight back to the UK for us for the day after our telephone call to Head Office.We could have asked for no more.We are so pleased that when we needed help we were with Fleetway… Read Full Review

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