written by Sheltonuu52 on 02/10/2014
Ordered a Nikon eyepiece Monday at 1:20 arrived Tuesday 9:45 now that's what I call a very good service, the price was fantastic and so is the eyepiece would not hesitate to recommend ACE to you all, great service and prices keep it up.
written by on 10/10/2013
I called in at the shop to buy a compact pair of binoculars and I was prepared to pay right up to Leica's prices if necessary. I was given very good advice and shown several new and second hand binoculars which I was allowed to try out, outside the shop. The last pair I was shown trumped the lot, which surprisingly turned out to be a pair of very reasonably priced Avian Lites. Ace cameras are the main dealer of this brand. Altogether a very good relaxed experience and I am very pleased with my purchase.
written by on 14/07/2013
I live in the midlands, and found Ace offered a good part exchange when I contacted them by phone. I was exchanging a pair of Swarovski binoculars for a pair of Leica. They promised that their offer would stand provided my binoculars were in good condition. When I got to the shop they offered £200 less than quoted over the phone. When I asked what was wrong with the binoculars they said nothing - they had just changed their mind. I walked out in disgust. Just down the road I found another camera / optics dealer and got a good trade in with them. Avoid Ace for part exchange.
written by Richard-Hanson on 31/05/2013
Slightly over 2 years ago I searched for an Olympus XZ-1, then just released (magnificent almost-pocket-sized, superb capabilities). Ace Camera was able to help me. Then, passage of time, I only had a vague recollection of how to find them. However, in almost an impulse-buy, I spotted a Nikon D7100 with 18-200mm lens in a kit at a local warehouse store, and bought it. The supplied camera case is, however, designed for the usual serious amateur with several lenses. I wanted a smaller, more form-fitting case. That led me to search again for Ace Camera. Found them. They are convenient to Dulles International, and have a large room only containing camera cases! Not only was the Ace person very helpful, but he noticed that I'd yet to attach the Nikon strap, told me it's a bit tricky, and volunteered to do that for me. Great inventory, wonderful service! I will someday want additional lenses, and Ace is where I'll look.
written by Junah on 23/05/2013
I decided on a Leica 90mm macro lens and found Ace Cameras to be the best internet price. After phoning to confirm it was new, unopened in box I paid by Paypal yesterday, arrived today exactly as described. A very smooth transaction from start to finish, with email and text confirmation of progress through out. Would definitely deal with again.
written by on 25/02/2013
They dont reply to messages left on their web site. How are we to find stuff out if they cant be bothered to reply. I hope they go bust just like Jessops.
written by on 09/02/2013
I needed to purchase an angled view finder for my Dobby. I ordered the type I needed yesterday and it arrived to day! It is now on my telescope waiting for a clear night. Great service from you guys!
written by cherryboyafcb1 on 18/01/2013
Binoculars at an excellent price, delivered next day, what more can you ask for !!
written by Sojourner9 on 16/05/2012
As above, but they took my money before they notified me of the above, and have yet to pay it back.
written by petersaville on 14/05/2012
Lowepro camera bag less than half price,than some retail shops
written by jag1971 on 28/09/2011
I don't often write reviews, but I've received such excellent service from these guys, they definitely warrant good feedback. I am one of those people who are extremely cautious and hesitant - especially when buying a second-hand camera. There were a couple of small issues that needed to be addressed with my purchase, one of them 4 months later after I realised the camera needed a UV/IR filter. Ace Cameras were generous and offered excellent customer service, resolving the small issues. I have no hesitation in recommending them, or returning to Ace Cameras in the future for any other products. PS. as for layout of shop, I didn't physically go there - it was all over the phone, but this review centre requires a star rating.
written by on 02/05/2011
Never got to visit the store so I can't comment on the layout of the shop. Made my initial enquiry via email. In the process got to speak to a couple of staff. Can't praise them highly enough. Great attention and service. Will definitely buy from Ace again.
written by on 01/04/2011
Good prices on the website and a good range of astronomical equipment. Shop phoned me back to double check the size of the star diagonal on the order and updated me on when it would be sent out. Also received the carbon fibre model which was a better spec. than I was expecting. Based on this experience would recommend.
written by on 05/05/2010
Excellent knowledgable staff who are keento discount if pushed!
written by on 10/07/2009
Ordered a astronomical telescope from Ace Cameras on Monday. It was at my door by 10am on tuesday first class
written by chrishoney333 on 12/08/2007
A first class web site and a first class shop.
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Moanypants's Comment
Written on: 20/05/2013
Probably couldn't read your terrible spelling