Mothercare Reviews - www.mothercare.com

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★★☆☆☆
2.3 / 5
3
13% of users recommend this
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★★☆☆☆

“Poor updating”

Written on: 13/04/2017 by ahMcCullough468 (1 review written)

I ordered a pushchair on line, not cheap at nearly £400. After the order ws placed an email was received stating that delivery would be 5 days later. Looked at the tracking system and again delivery date was the sme for the 12th. Waited in all day and nothing arrived. waited until 6pm and contacted Mothercare on line with their online chat.Only then did it emerge that the pushchair was out of stock and they were waiting for a new delivery. This was not pointed out on ordering and no contact… Read Full Review

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★★☆☆☆

“Poor updating”

Written on: 13/04/2017 by ahMcCullough468 (1 review written)

I ordered a pushchair on line, not cheap at nearly £400. After the order ws placed an email was received stating that delivery would be 5 days later. Looked at the tracking system and again delivery date was the sme for the 12th. Waited in all day and nothing arrived. waited until 6pm and contacted Mothercare on line with their online chat.Only then did it emerge that the pushchair was out of stock and they were waiting for a new delivery. This was not pointed out on ordering and no contact… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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★★☆☆☆

“No notice that my goods weren't delivered”

Written on: 10/06/2011 by kirsty88 (88 reviews written)

I found a really nice maternity tankini on the Mothercare website and ordered it a couple of weeks ago. When it still hadnt arrived the day before yesterday i began to think i was going mad... had i imagined the whole thing? I ordered it again, this time for next day delivery. It still didnt arrive despite the delivery address being offices with someone on reception all day. This time i managed to find a tracking reference and i could see that my parcel had been returned to the depot. Not much… Read Full Review

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