Waterstones - www.waterstones.com Reviews

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“I cannot believe Waterstones have not had more reviews!”

Written on: 10/04/2012 by DChikoto (5 reviews written)

Everyone should visit waterstones, it's a great place to escape the stresses of day to day life and submerge into a great book. I love nothing more than a trip into town buying a book and starting to read in their cafe inside. Waterstones is the last big books retailer and the UK and thanks to that Russian billionaire that saved it from collapse just because he wants people to read books even though Waterstines makes a loss as a business. Waterstones should bcome a national institution with... (read more)

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“Great service, item arrived on time and in perfect...”

Written on: 30/12/2010

Great service, item arrived on time and in perfect condition. No problems with the postage or any breakdown of communication. Really couldn't fault them with the customer service. Will definitely be using them again, much better than amazon! (read more)

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“For a major High Street brand I was extremely...”

Written on: 10/11/2010 by allyballybee

For a major High Street brand I was extremely disappointed with the service provided by Waterstones.com. While ordering I found a special offer which made the purchase more appealing. Unfortunately the delivery time predicted changed from 3 days to over 3 weeks! And since only 1 book in the order was unavailable this meant the whole order was held back until all books were in stock. Contacting Customer Services several times didn't get me anywhere either. Was very disappointed that... (read more)

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