House of Fraser www.houseoffraser.co.uk

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House of Fraser www.houseoffraser.co.uk
★★★☆☆
2.8
From 1 review
45.0% of users recommend this
Click here if this is your business

  • Customer Service

  • Quality of website

  • Value For Money

Summary

House of Fraser is a large department store with over 1,000 brands to shop from.
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“Blatant overcharging ”

★☆☆☆☆

written by barrett164 on 26/03/2024

Placed an order for socks and paid £16, order arrived but labelled at £14 and another label offering two for £22. Complained to Customer Services but they refused a refund claiming I had accepted the price at checkout. They said I could return the order but I had already paid £5 delivery and would have to pay return postage. I will never use House of Fraser again, this is not the company it used to be

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