Asda Opticians Reviews - opticians.asda.com

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Latest Reviews

★★☆☆☆

“poor service”

Written on: 07/02/2016 by jduffin (1 review written)

During my consultation the lady is busy serving other customers and kept saying there only me here. What should have taken 10 mins took half hour by her trying to please everyone. I had go wait my turn to be seen. So should the others. Wish I had not come here. Asda Swanscombe. Sunday 7/02/16 time 14.10. Mrs j duffin… Read Full Review

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★☆☆☆☆

“Weak frames”

Written on: 28/01/2016 by Weeks488 (1 review written)

Killing beck, Leeds. Worn glasses since childhood,never broken any. Middle age now, one frame broke within days. Store did repair for free but both frames broke again several months later. These were not their cheapest frames, so disappointing,that they didn't last longer… Read Full Review

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★☆☆☆☆

“Keep Well Away! (You'll only regret it)”

Written on: 23/01/2016 by MrPlodski (3 reviews written)

Following the Eye Test I ordered 2 pairs of glasses for £99.00. They cocked the order up and only one pair arrived. I told them that I needed the 2nd pair urgently to drive with, so I wished to cancel them. It was then that the manageress got involved who in a matter of fact way told me how my order had vanished. You can imagine how reassuring it was to hear her say "your order just can not be found on the system" and then the opposite of an apology happened. She told me that if I wanted to… Read Full Review

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★☆☆☆☆

“Warning! Great Yarmouth.”

Written on: 08/01/2016 by Kael1986 (1 review written)

Had an eye test and was told I didn't need to change prescription. ordered new glasses, and when I got them they were totally wrong. On checking my previous prescription with my new one I found they were totally different even though they should be exactly the same. Have I been given somebody else's prescription? I would advise anyone who has had an eye test here in the last three months to check if the prescription is correct. Still waiting for an explanation as to why this has happened… Read Full Review

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★☆☆☆☆

“worst opticans ever”

Written on: 05/01/2016 by 383York (1 review written)

I have been wearing glasses for over 40 years and I have to say Asda Hunts Cross are the worst experience I have ever had buying a pair of glasses !After what I thought was a cursory eye examination I waited two weeks for the glasses and when they did (multifocals)They were wrong as, if I wanted to see I had to keep my head bent forward as the centre point was wrong after taking them back I waited another two weeks and when they arrived they were made from very thick glass ( I had specified… Read Full Review

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★★★★★

“Th Best Optician.”

Written on: 29/12/2015 by gbLawrence140 (1 review written)

Having read previous reviews it appears that service varies between branches. I used the store at Hollingbury in Brighton. Excellent!!! The optician gave me a full examination of my eyes, also discussing any previous problems I may have had. Although my prescription had only changed slightly for reading, as I wear verifocals, there was not pressure to purchase new glasses as mine would be ok for a bit longer. That said I decided to go for new as I wanted prescription sunglasses and they were… Read Full Review

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★☆☆☆☆

“Asda Opticians Hyde”

Written on: 28/12/2015 by Mohammadp40 (1 review written)

Really unhappy with this. Took my daughter for eye test few weeks ago because of headaches. I sat in while had eye test and from the lack of letters she could see was fully expecting to be told she need glasses. At the end of tests was told eyesight fine and to see gp re headahes. saw gp who advised no other issues and recommended another eye test. Visited another opticians and now been advised she is short sighted and needs glasses. Would seriously recommend not going here for eye tests as am… Read Full Review

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★☆☆☆☆

“very disapponted with the customer service”

Written on: 22/12/2015 by criggygirl (1 review written)

I took my daughter to the Wakefield store for a 9am appointment and was sitting waiting to go in when at 9.30am nothing was happening so I raised my concerns and was told that the optician wasn't here yet and was on her way however then discovered when someone tried contacting this person there was no reply so it was clearly a lie told to me - I found the member of staff very rude and also the manager was there and didn't even apologise. I will never go back there again… Read Full Review

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★★★★★

“Excellent”

Written on: 13/12/2015 by BryleeBowers (1 review written)

First visit to Asda opticians. Thorough examination by someone who took their time, asked many questions and listened to my concerns. Very relaxed and friendly. Following the eye test another staff member allowed me plenty of time to look for the frames I liked but was also on hand if I needed any help. Not pushy, which I have experienced in the past from other opticians. Have now collected my glasses which took seven days to arrive and they are perfect. Excellent value for money. Will be going… Read Full Review

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★☆☆☆☆

“Terrible service. Rude, incompetent staff”

Written on: 29/11/2015 by Christopherh160 (1 review written)

I recently went to the opticians in Colchester with my prescription to get some new glasses. I waited upwards of 30 minutes before the assistant acknowledged my presence and without apologising said they were busy and would I come back after my shopping, I said I had done my shopping but she said I had to wait longer or come back when it's not busy. Funny thing is they didn't seem busy, there were at least four assistants and I noticed two or three of them chatting for quite sometime in one of… Read Full Review

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★★★★☆

“Asda opticians Chaucer Rd. Sheffield..”

Written on: 28/11/2015 by AlisonWells47 (1 review written)

I was impressed with the customer service and the choice and value for money here. I had a thorough eye test, chose and paid for my specs, two pairs of vaifocals for £99 and collected them eight days later. The only criticism I could think of was that I had to wait nearly three weeks to wait for an eye test… Read Full Review

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★★★★☆

“fab glasses, fab prices”

Written on: 17/11/2015 by doodledawn (1 review written)

I wear varifocals everyday, I like to have 2 or 3 really nice pairs depending on what clothes I am wearing as I like to match my eye wear. Having gone to high street opticians for years and getting no change from 3-4 hundred pounds for two pairs, I decided to give ASDA opticians a try. I found the staff in the Dundee Milton store, very helpful and friendly, I worried that they may not be trained as well as the other opticians but I found them to be very knowledgeable about the frames and… Read Full Review

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★☆☆☆☆

“Your too late, I want my Lunch”

Written on: 30/10/2015 by Dawsoncl56 (1 review written)

I had booked a eye test at Patchway, Bristol, because of price. I had to travel from the other side of Bristol, round trip of 35 miles. I had an appointment 12.40 on a Sunday. I got to the store 12.43 by the time I got to the Opticians I was about 6 mins late. There was a customer infront of me collecting contact lenses, it seemed to take for, the male assistant chatting to her. She left, he blanked me, fiddled around putting an empty box in a cupboard, then when he got to me it was 1250. I… Read Full Review

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★☆☆☆☆

“Take a torch to see the glasses in an extremely dimmed...”

Written on: 06/10/2015 by Juliannaj410 (1 review written)

I would firstly recommend that you test if the sales people have had a hearing test recently and remember to take a torch to the store because the Lightning is very bad. I ordered 2 pairs of glasses in the Llandudno store on Sunday and during the transaction I stipulated that I always go for black frames (said this a few times), during the transaction the lady said that there's delays in getting them made at the moment and I wouldn't expect them to be delivered for 9 days. So I went and ordered… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 02/10/2015 by williams53 (1 review written)

Ist class service at ASDA opticians Merthyr Tydfil. Eye test was thorough and professional. Staff really friendly and helpful. I had 2 designer pairs of varifocals with coatings, tint, and reactolite lenses in one pair, all for £150, amazing value and quality. Also good range and choice of frames available. Highly recommended and far better value and my previous leading high street opticians. … Read Full Review

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★☆☆☆☆

“I never said that !”

Written on: 27/09/2015 by oxBruce409 (1 review written)

had my eyes tested and was told i had the start of acute angle glaucoma ! i researched it when home and as i have private health care through work i visited my gp for checks and a referral, she could see no sign of it so when i inquired of the optician again she denied the whole thing ! (i had never even heard the term before my visit) later the glasses arrived (or 1 out of the 2 pair i bought did) and a week later the second. one pair of the supposed scratch resistant were returned due to… Read Full Review

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★☆☆☆☆

“Stick with your regular optician”

Written on: 23/08/2015 by 426Ford (1 review written)

I have to have an annual eye test, and was impressed with the offer on glasses at Asda. I subsequently had my eyes tested at Asda Ellesmere Port. I did feel the actual exam was very rushed. However, having issued my prescription, I then chose two pairs, one for reading, one sunglasses. I paid and waited the two weeks which appears to be the statutory waiting time Upon collection, I was admittedly in a rush so didn't query why I wasn't asked to read anything with my new glasses. I just had them… Read Full Review

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★★★★★

“half price of spec savers twice as good (Asda Clayton...”

Written on: 14/08/2015 by MrMartinWilkinson (1 review written)

I went Specsavers Chorley discussed my requirements being lenses as thin as possible, reactor lite, verifocal to a high grade. with these requirements a sales man advised two pairs of frames that would suit me and my prescription After Spec savers took my £550.00 money then gave me 2 pairs of frames containing milk bottom bottom lenses in return, lens being a massive 2.5 mm thicker(30% thicker) than in my old glasses that also came from spec savers and no alteration in my prescription. I got… Read Full Review

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★☆☆☆☆

“STILL WAITING FOR GLASSES”

Written on: 30/07/2015 by vibesgate (1 review written)

I had my eyes tested (elsewhere) and it was recommended that I get new glasses urgently as my eyesight had deteriorated. I explained this to the optician in Asda Watford,and they ordered me two pairs of glasses. Three weeks later and I am still waiting for the glasses. Never again! Go to a proper optician… Read Full Review

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★☆☆☆☆

“Chaos! "Computer says no"”

Written on: 27/07/2015 by 463Sinclair (1 review written)

ASDA Opticians in Bromborough CH62 3PL. Waited for the two weeks specified only to be told the order hadn't gone in yet. They thought it appropriate to blame the website. Steer well clear of these jokers… Read Full Review

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