Have a picture of Tesco Direct.com www.direct.tesco.com?, please send it to us.
| Customer Service | 1/10   |
|---|---|
| Quality of website | 4.2/10 |
| Value for Money | 5.6/10 |
| Reviewer Rating | 3.2/10 |
| Overall Rating | 2.8/10 |
Tesco Direct is one of the largest all in one stores, ReviewCentre has many online shopping websites. So why not write about your experience with Tesco Direct.com, good or bad tell others now!
Full review by
humza
on 8th Aug 2008
User Rating : 0
Respect :
0
Good Points: low prices
Bad Points: Able to order items that aren't in stock. They did not call me to let me know my item was never in stock or refund my money until I asked for it back.
General comments: After 2 weeks of not hearing from Tesco Direct about my order for 2 items, I called them to discover the items were out of stock. I was surprised that no one had called me to let me know or refund my money. I was cross because I had bought these items in the sale and had missed out on other offers that i could have taken up elsewhere. I don't think i will be using Tesco Direct again.
humza's review and ratings | 112 words
Review by
Guest.
on 6th Aug 2008
User Rating : 0
Respect :
0
I placed an order and they said that my bank has a problem. bank said there is enough money tesco said replace your order but price had gone up. I feel I experienced very poor customer service, they seemed to have dropped my call three times when I demanded the same price.
Guest.'s full review | 60 words
Review by
myket
on 24th Jul 2008
User Rating : 0
Respect :
0
Tesco Direct
Website says you can order and pick up from store with direct collection facility but when I checked on line the store that had that facility, London Southwark (Old Kent Road) was not listed. When I queried I was told it did not have the facility but when I emailed the web details I did not receive a reply. Oh well delivery only a fiver so what the hell with customer service, just unlucky I guess.
On placing an order for delivery I was eventually told that my payment had been can ...
myket's full review | 224 words
Review by
Guest.
on 14th Dec 2007
User Rating : 8
Respect :
0
I used Tesco Direct. Tip: use direct.tesco.com to go straight there, so you don't go through the main tesco.com site. I thought the choice was huge and the shopping experience was pleasant. I was a bit fed up having to wait 2 weeks because it was so busy. I wish you could have a pick up thing like Argos do. But the cd player arrived in good condition, without problems, it sounds great now! I bought a Sony BX3 mini system, which was a steal I thought, especially with the quality it gives out.
...
Guest.'s full review | 153 words
Review by
Guest.
expert review 
on 12th Dec 2007
User Rating : 8
Respect :
0
I used Tesco Direct. Tip: use direct.tesco.com to go straight there, so you don't go through the main tesco.com site. I thought the choice was huge and the shopping experience was pleasant. I was a bit fed up having to wait 2 weeks because it was so I wish you could do like a pick up thing like Argos do. But the cd player arrived in good condition, without problems, it sounds great now! I bought a Sony BX3 mini system, which was steal I thought, especially with the quality it gives out.All in al ...
Guest.'s full review | 153 words
Would you like to see a review that's not being listed?
