Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
2673
96.3% of users recommend this
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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“great service”

Written on: 15/01/2017 by Humphries56 (1 review written)

The guy who fitted window, I had to go out to visit mum in care home, he took my number, and locked up house when he was working round the back, he rang me when he said he would be done, I checked the good work,signed off etc.he worked very tidy, with sheets etc, cleaned up after inside and out, and trimmed the wall to cover our rough plaster… Read Full Review

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★★★★★

“Brilliant and professional Job well done”

Written on: 13/01/2017 by Yair114 (1 review written)

I was left at home to give access to the contractor from Crystal to replace our main entrance door. The contractor was brilliant and he knew exactly what needed to be done the moment he stepped inside the property. I could not wish for better. He took out our old door and broke the frame within minutes. All I did was to assist him carry the new door upstairs as I wasn't living on the ground floor. New door was up and fitted so quick that my neighbours did not even noticed. I was able to go to… Read Full Review

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★★★★★

“Amazing Professional Crystal Windows ”

Written on: 13/01/2017 by cwCassidy200 (1 review written)

We're so pleased with our new windows, they look great. Such a professional job, look amazing. Lovely blokes, very helpful, tidy and easy to talk to. Scaffolding was taken down very quickly after the windows were finished. Would highly recommend crystals windows… Read Full Review

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★★★★☆

“Professional, clean, friendly fitters. Excellent...”

Written on: 13/01/2017

Professional, clean, friendly fitters. Excellent customer service from start to finish Good Quality windows!! … Read Full Review

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★★★★★

“Better than expected!”

Written on: 12/01/2017 by Angie496 (1 review written)

The whole process was pretty seamless. Once we had agreed the specification and price the surveyor came out and did a very thorough job of measuring the windows and door which needed replacing. The fitting team were excellent and were very efficient and to be honest just got on with the job. Very happy with the finished product and the service provided. We have already received positive comments from passers-by and I am sure we will definitely use Crystal Windows again. We normally do not… Read Full Review

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★★★★☆

“All the windows replaced front side and back of the house”

Written on: 11/01/2017 by steverich56 (1 review written)

Fitters arrived earlier than expected but not a problem. Brought additional fitter to ensure all 7 windows could be fitted in one day. Much appreciated as it was very cold and I wasn't looking forward to day 2. A very professional team who work well with each other had the first window out quickly and then followed each other around, one removing, one fitting and one finishing. All finished well and hovered up afterwards. No redecorating required around any of the windows including the tiles up… Read Full Review

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★★★★☆

“Good efficient service”

Written on: 10/01/2017 by RaySweeney185 (1 review written)

Fitters turned up on time to replace windows. They were very friendly, tidy and professional and worked continuously until completion. Very satisfied overall with service and product. Would recommend to family & friends… Read Full Review

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★★★★★

“French door”

Written on: 10/01/2017 by Tydee (1 review written)

Fromm beginning to end of the process we were most impressed with service. The salesman was open and honest with no pressure to commit. We then had a follow up call from head office to discuss the price and were able to negotiate to the point where we were happy with the final price. The survey occurred very quickly and the date of supply and fitment was also soon after. The work was carried out very efficiently and to a high standard. We were most impressed and are very pleased with the… Read Full Review

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★★★★☆

“A Very Professional Service”

Written on: 10/01/2017 by Pennington230 (1 review written)

All of the staff we dealt with, both in person and on the telephone, were very professional and everything went fairly smoothly. The only slight downside was that they changed the installation date to a week later at short notice, which meant that my builders couldn't complete their work in the timescale we envisaged. But we got around that one. The three windows we ordered were installed within one day as promised. I would recommend the service and product… Read Full Review

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★★★★★

“Window installation”

Written on: 10/01/2017

Very speedy and efficient service, polite and friendly staff, the new windows are excellent quality and have made such a difference! We now need to get the downstairs ones done to match as the new ones put them to shame!… Read Full Review

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★☆☆☆☆

“Intimadating and very rude”

Written on: 09/01/2017 by 458Pierce (1 review written)

We had previously been visited by a very nice crystal rep but had been told he had left. Sunday we were visited by a man who was extremely pushy rude and very intimadating! When we started to negotiate a price ( which dropped. £1000 in A matter of 5 mins) he pushed and pushed for us to sign there and then. He wanted to get the surveyor in the next day and have it fitted within ten days. When we said we wanted a couple of hours to think about it, he slammed his book shut stood up laughed at… Read Full Review

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★★★★☆

“New front door from Crystal Windows”

Written on: 08/01/2017

Very happy with the fitting and finish, excellent quality and done in prompt fashion. Arrived when they said they would and finished in less than the allotted time. The sales rep was very good and I liked him. However, I have one point to make - we chose the pay in one year option, interest free. Nevertheless, the credit provider, Barclays Finance, load on a £99 "early repayment fee" for this which it is actually not possible to avoid even if you repay exactly on time (discussion and complaint… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 07/01/2017 by Nellie01 (1 review written)

My experience of Crystal windows installation has been a very pleasant one. From the man I met in the supermarket offering a good deal, then the very friendly, knowledgeable salesmen that came to my house, to the fitters who installed my windows and door. The fitters arrived on time, laid down sheets to protect my carpets, explained what was going to happen in the next few days and then got to work. They were very efficient, very surprised when they got their own hoover out to clear up any… Read Full Review

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★★★★★

“High quality and professional service”

Written on: 05/01/2017 by 371Austin (1 review written)

Just to say that the work the guys did in installing our windows and doors was first rate and all the peripheral tasks including the re-rendering and and cleanliness post works was exemplary- (and on such a cold winters day). Worth every penny and well done to all I also experienced really polite and knowledgeable office staff as well and should also be congratulated… Read Full Review

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★★★★★

“replacement Door”

Written on: 05/01/2017 by 48bob48 (1 review written)

our front door was damaged during building works and needed to be replaced. it was already a Crystal door. A new door was made and fitted to a high standard and in a very short time from order to fitting date. The fitter was on time, polite and very clean. would highly recommend Crystal… Read Full Review

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★★★★★

“A happy customer”

Written on: 04/01/2017 by nlDixon409 (1 review written)

I decided to change the old windows at the back and side of my house. The rep came to see me and made some suggestions on what would be best for me after I had shown him what windows to change. After the order everything went like clockwork. The surveyor came along when they said they would come and made up the exact measurements. two weeks later the fitter turned up early in the morning and with minimum fuss went about installing the windows. He was very good at his job, and clean and tidy… Read Full Review

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★★★★★

“Outstanding ”

Written on: 04/01/2017 by 1946Chase (1 review written)

The Crystal contractors were excellent from start to finish. They were friendly, efficient and prompt and they explained matters to us very clearly and consulted with us whenever necessary. The contractors standard of workmanship was brilliant and I liked how they kept the work areas very tidy. Our house is now lovely and warm because of high quality windows so I would thoroughly recommend Crystal Home Improvements… Read Full Review

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★★★★★

“Super quick from beginning to the end”

Written on: 04/01/2017 by 31Davidson (1 review written)

From placing the order to. Installation completed and scaffolding removed was just over two weeks which is amazingly quick. The quality and service is first rate, better than the big names in my experience. All round a great service and so friendly… Read Full Review

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★★★★☆

“Lovely firm, shame about the scaffolders”

Written on: 04/01/2017 by 1964Morris (1 review written)

A very nice job, house feels much warmer. Neat workmanship and very helpful staff Rather let down by a firm of scaffolders ( who I appreciate are subcontracted), the staff who came to the house were very pleasant, but something seems to be wrong with their management. Appointment was for between 12 noon and 3pm, they arrived a few minutes before 3 with only 2 men instead of 3, as a result they were still working at 9.30pm and the neighbours got a bit upset! When it came to removing the… Read Full Review

1964Morris's Comment

Written on: 05/01/2017

Later addition by the same reviewer- people who live in 3 storey houses should probably stop grumbling! Anyone with less than that doesn't need scaffolding

Also like to add, part of the work was done while my husband was very ill at home, and the team were very considerate and helpful

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★★★★★

“Nice fittings ”

Written on: 03/01/2017 by Yogeswaran (1 review written)

Very happy with the windows and I really like the fittings Thanks… Read Full Review

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