Crystal Windows Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
95.4% of users recommend this
  • Value For Money

Description (provided by business)

Crystal Windows was established in 1995. We have carried out over 100,000 installations all over the South-east and come very highly recommended. If you are currently looking around for a reputable company to replace your windows & doors then we would be most happy to give you a FREE no obligation quote. FENSA & GGF REGISTERED
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Latest Reviews

★★★★★

“All windows replaced inc front door and french doors...”

Written on: 30/08/2014 by andsaruk (1 review written)

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At no time did I feel pushed by the salepeople or surveyor. They clearly took on-board what I wanted and offered alternatives only when there were obvious benefits. Order to installation was only approximately 15 days. What really surprised me was how efficient and friendly the installers were, completing the job in less time than quoted, allowing me to quickly rerun some cabling when a door frame was removed. Even my questions were answered (and they did not seem bothered by how many). All… Read Full Review

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★★★★☆

“Crystal Windows Installation”

Written on: 20/08/2014 by LarryA (1 review written)

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On the the day of the installation the fitters called before arriving which gave us time to prepare. They also helped move furniture around which helped my wife as I was not at home for the fitting. The fitters were both very polite and helpful and explained everything they were doing. The work took two days and on both days they did a good clean up before leaving. They also did a fair amount of remedial work on some old windows we had done a few years before, which I understand they didn't… Read Full Review

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★★★★★

“Crystal Window Drive”

Written on: 18/08/2014 by Salvadorw42 (1 review written)

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Crystal windows are the best thing i have purchased in a long time the instalation was very professionaly carried out and my property was left in a very clean and tidy condition we would reccomend this service to all of our family and friends we liked all of the experience with Crystal and have no complaints so no dislikes thanks for a speedy job… Read Full Review

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★★★★★

“very satisfied with end product.”

Written on: 17/08/2014

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The fitters arrived promptly on the first morning. They continued to work throughout the day. On the second day i noticed that the telephone line had become unattached at the front of the house. Mentioned it to them when they arrived and one of the fitters tried to fix it. After trying to fix it but realised that they could'nt they contacted an engineer and promptly he fixed it. We did have problems with the internet connection too but one of the fitters manage to sort it out. The fitters were… Read Full Review

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★★★★★

“Good value for money and efficient installtion”

Written on: 16/08/2014 by nandanaa63 (1 review written)

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Quality of the product and installation were to our satisfaction. From the initial survey to installation, the process was very straight forward, pleasing and efficient and I think I have had the right choice. The finish and quality of windows and doors was excellent and my family is happy with the product. My visitors too commend and are surprised over the cost I incurred for the whole installation. It would have been excellent, if someone competent from the company inspected after the… Read Full Review

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★★★★★

“Excellant company ”

Written on: 16/08/2014 by harrycolin2 (1 review written)

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Excellant service the sale's man was very polite and very informative and not pushy at all,we had a new conservatory roof fitted,i was not sure if it was going to work BUT i must say i can now eat my words! Well what can i say about the fitter's they where just fab very professional in the way they carried out the work and they turn up on time and very polite to myself,they worked so hard,we will be using crystal windows again,we are very happy with them and there work… Read Full Review

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★★★★☆

“new front door”

Written on: 14/08/2014

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I am more than happy to endorse Crystal Windows The rep was very able, informative and polite and it was wholly due to her that we asked for a quote, which resulted in a our new front door and panels being fitted some weeks later I was not there at the fitting but my wife said all went well. I was surprised to find a letter box in the door which I believe we had not ordered but it does finish the door nicely and did not wish to complain over such a small matter … Read Full Review

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★★★★★

“Wow !! what service”

Written on: 14/08/2014 by eshek04 (1 review written)

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Excellant service by all the team, the sales team, the survyors and fitters! wish I could say the same about the scaffolding team, a bit rough and ready!!! The windows are lovely, no damage in the house at all an minimal outside. Have called them back to do some more work. The only thing I didn't like was, as a single woman, being asked if nmy husband would be present, its the 21st century not victorian times,Millions of single women are homeowners!!… Read Full Review

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★★★★★

“Great service ”

Written on: 14/08/2014 by Richardsonbz9 (1 review written)

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The fitter is a credit to your company… Read Full Review

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★★★★★

“Tom and Gerry ”

Written on: 14/08/2014 by Kinney274 (1 review written)

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Patio door was recently replaced, we were very happy with both the final results and the technicians doing the job, their attitude and the final result. Thank you. Everything was fine… Read Full Review

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★★★★☆

“A Bathroom With a View”

Written on: 13/08/2014 by WyattReid (1 review written)

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The Crystal people we dealt with were all helpful and not pushy, and the men doing the work on five windows were friendly and very efficient - quick and clean. In particular, we had been concerned about what replacing the window would do to our newly refurbished bathroom. Well, you would never guess that the window was put in after the casement had been retiled. And friends have unexpectedly commented on how good the new kitchen window looks. We would have no hesitation in recommending… Read Full Review

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★★☆☆☆

“Talks the talk and doesn't walk the walk ”

Written on: 12/08/2014 by Cochrane1984 (1 review written)

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I wish I had used another company, even if it was more expensive. 1) terrible workmanship, however it was put right, but there was still some shabby finishes. 2) The windows are meant to the triple A and great. It might be doing something for heat (I'll find out in the winter), but ABSOLUTELY awful for sound. I don't even know if I have the top end spec glass. I now have to pay for secondary glazing. I wished I used another company. Never again… Read Full Review

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★★★★★

“The Crystal Experience for us”

Written on: 12/08/2014 by Larissa358 (1 review written)

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Your fitters arrived on time were very proffesional in the way they carried out my installation also they were very curtiouse to myself and my wife, when finished they carried out a thorough clean and left my premises as the found it if i was to reccomend your company to a friend or family member i would say Crystal Home Improvements do exactly what they will and you would get a very proffesional installation you will have no reason to complain, thank you for a first rate job i would have liked… Read Full Review

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★★★★★

“New windows and patio door”

Written on: 12/08/2014 by MartinYorkie (1 review written)

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The A+10 rated windows look very nice and visiting friends have made complimentary comments about the improved look of the front of the house. The fitters did the job quickly and with no mess or damage. Apart from the new windows you wouldn't have known they had been there! The price was also lower than other quotes I had received. I had 3 windows with obscure patterns (two different styles) which are also attractive and offer extra privacy. A very nice job at a good price… Read Full Review

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★★★☆☆

“Lack of communication”

Written on: 11/08/2014

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Sales person - Brilliant Surveyor - Brilliant Office staff - Awful. They have a real attitude problem, bordering on rude and arrogant which gives Crystal a bad name as they are I understand a family business and are very nice people. Shame. Window Fitters - Top guys. Hard workers and really lovely, nothing too much trouble. Cleaned as they went. 10/10 Guttering guys - Nice guys and did a great job but they left a terrible mess, dirt and rubble left for us to sweep up all around the… Read Full Review

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★★★★☆

“In my opinion the gentleman who carry out the task at...”

Written on: 11/08/2014 by 110Lyons (1 review written)

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In my opinion the gentleman who carry out the task at my property was very experience and approachable He introduce his self and mentions the company name. The only problem is the small cancelation which in my case could be in convient to me, if I did not change my travel date and the length of time you need to wait but otherwise I was please with the out come of the job including the demonstration after the instalment was completed. Thanks in advance… Read Full Review

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★★★★★

“Hassle free windows”

Written on: 10/08/2014 by Hun21 (1 review written)

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Clean quote without any fuss or silly games. Had all windows fitted to front of house and a new door. Helpful and genuine sales staff and surveyor. Windows fitted without any damage to property. I've not even had to paint or touch-up the inside of my house. Minor painting now to do to front of house (to be expected). Found the staff easy to talk to about my requirements before quote, which they fulfilled during installation. One of the few happy experiences during a bad couple of years… Read Full Review

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★★★★★

“VERY GOOD SERVICE AND GREAT PRICE!!!!”

Written on: 06/08/2014 by saif.ahmad (2 reviews written)

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Very good quality, quickly done and would definitely recommend to everyone. Postponed to another day as they thought they done it wrong… Read Full Review

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★★★★★

“VERY GOOD SERVICE AND GREAT PRICE!!!!”

Written on: 06/08/2014 by saif.ahmad (2 reviews written)

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Very good quality, quickly done and would definitely recommend to everyone. Postponed to another day as they thought they done it wrong… Read Full Review

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★★★★★

“Replacement Door and Side Panel”

Written on: 31/07/2014

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Fitters arrived @ 8a.m. as arranged. They were very quick and efficient. They helped us sort the door bell and finished off the frame inside the hall with quadrant. We are very pleased with the result… Read Full Review

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www.crystalwindowsromford.co.uk