Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“Superb Double Glazing”

Written on: 22/05/2017 by Terry379 (1 review written)

Crystal installed 4 double glazed windows replacing existing double glazed units which were defective. With one exception everything was superb. The price was reasonable and the quality excellent. Indeed the contrast between the old windows and those installed by Crystal was tremendous. All the staff I dealt with were excellent - the salesman was not pushy and made no attempt to pressurise me, the surveyor was courteous and efficient and I have nothing but praise for the two fitters. The… Read Full Review

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★★★★☆

“New door”

Written on: 20/05/2017 by Kenneth1960 (1 review written)

Salesman was open an honest and the crew that completed the work were very professional. The whole experience was positive. It took about 4 weeks from start to finish… Read Full Review

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★★★★★

“Perfect posh patios professionally placed in position”

Written on: 19/05/2017 by F42ilford (1 review written)

From initial consultation, onto the survey and finishing with the installation, complete satisfaction. Everyone was very professional yet extremely friendly. The quality and the finish on the light oak patio doors and window was second to none and they look fantastic. I would recommend Crystal to anyone considering replacement windows and I personally would not use any other company. Thanks everyone at Crystal, great job… Read Full Review

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★★★★☆

“Overall very pleased”

Written on: 19/05/2017 by Williamsontt447 (1 review written)

Generally really pleased with the job - the double glazing has made such a huge difference to keeping a consistent (bearable) temperature in my flat compared to my old single glazing and noise from the road outside is significantly quieter too. I had to touch up knocks to the walls and re-paint under almost every window that was installed and, if I had been paying full price, I think this would have upset me, seeing as it had all just been redecorated. I had damage to one of my previous frames… Read Full Review

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★★★★★

“Ab fab!”

Written on: 19/05/2017 by richwendy (1 review written)

We were so very happy with our windows we decided to go back to Crystal Windows and have a new front door. We will eventually build a porch and will be getting the doors from Crystal. The work men on both occasions were extremely pleasant and polite. They did a fabulous job and were efficient in every way, arrived on time and made sure that any mess was cleared up before leaving. Time was taken to explain how everything works and anything that needed making good was done. Brilliant work force… Read Full Review

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★★★★★

“I cannot praise the fitters enough.Always on time...”

Written on: 17/05/2017 by Kezlea1012 (1 review written)

I cannot praise the fitters enough.Always on time they were clean in their work, very polite,helpful and personable. I felt confident leaving them in my home while I was at work. The products exceeded my expectations and were finished to an excellent standard. There is nothing that i can find fault with.Please pass my thanks on to them… Read Full Review

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★★★★☆

“Excellent fitters”

Written on: 17/05/2017

I'm very happy with the finished product and the fitters were excellent, but the sales rep and surveyor could have been more forthcoming about the expected damage to the exterior render!… Read Full Review

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★★★★☆

“46 ABBS CROSS LANE ”

Written on: 17/05/2017 by Zaniyah114 (1 review written)

Overall me and my husband are very satisfied with the work carried out by Crystals. They have been professional and helpful. The installers are very friendly and as there were amendment to be made they were efficient enough to amend them. We have had no problems with using Crystals Windows and doors and would use them again… Read Full Review

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★★★☆☆

“Could be better, much better”

Written on: 17/05/2017 by Essenceu351 (1 review written)

Porch floor panels scratched due to poor protection prior to start, floor mat ruined, lots of broken glass and other bits left behind once works finished. Little problems with back door lock- had to do all adjustments myself. All doors and windows fitted from outside - security ? Front and back glass fited in differend way round (front porch- frosted glass inside, back door - frosted glass outside). No explanation why - it'a K-glass and I heard it's important what way they are fitted. Front… Read Full Review

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★★★★☆

“Windows Doors and Roof”

Written on: 16/05/2017 by Thomsoncv254 (1 review written)

Windows and Doors I would like to say how professional the fitters worked all week. They consulted us at every stage of the work to make sure we were happy with the installation and the check we understood what was going to happen. They took particular care with our posessions covering them at all times and cleared up after themselves every night making sure we approved before they left. They were a credit to your company and I would recommend them to our neighbours. Soffits, Barge Boards… Read Full Review

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★★★★★

“Excellent”

Written on: 15/05/2017 by HPDooDoo (2 reviews written)

I was so pleased wit my windows and doors they I decided to purchase guttering , soffits and fascia from Crystal. I decided to change my sliding porch door and went straight to Crystal as I have been very happy with everyone I have dealt with from salesman, surveyors, fitters and administrators. Crystal customer services is extremely efficient. I would not have any hesitation in recommending Crystal to fanyone… Read Full Review

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★★★★★

“efficient & no mess.”

Written on: 15/05/2017 by HelenCoo (1 review written)

Initial sale was followed by a survey. Patio doors replacement took only 3 hours; all events totally on schedule and carried out by friendly, knowledgeable staff. No mess! I did not have to do any post-installation touch up or clear up. I just rehung the curtains and enjoyed the view through the new windows… Read Full Review

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★★★★★

“clear”

Written on: 13/05/2017 by Grant380 (1 review written)

very clean and good workers and helpfull did not wast any time they worked the time they was at my house and told us everything they done we are wiry pleased with our patiodoors we will have crystal windows do more work four us at a later date and would recommend them to anyone that needs new windows can't say tree was any thing did not like about the work that was done no problemes at all… Read Full Review

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★★★★★

“crystal new door”

Written on: 12/05/2017 by AnyaNicholson (1 review written)

Great service, quality product,wide choice of doors. Very efficient.Turned up a little early than expected but better than being late. Little bit of tidying to do after they left but were clean and tidy. Took away all of old door and window. Left drive clean and clear. Very pleased with the finish. feels very secure. Modern design with great door furniture. Surveyor was on time helpful and thorough. Not the cheapest but I am hoping as a quality product will last and long time and we have the… Read Full Review

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★★★★★

“New front door”

Written on: 12/05/2017

Had new Composite Front door fitted to replace the heavy wooden door which had never fitted properly and caused a huge heat loss. The new door is excellent quality and much admired after just four days. The installation took half a day and was carried out to the highest standards. The effect on the ground floor of my house was immediate, feeling much more comfortable without the drafts… Read Full Review

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★★★★☆

“Good job ”

Written on: 12/05/2017 by Rainius (1 review written)

I'm happy what a good job Crystal done. Although there are some small scratching left on the sill after the work(but probably you can't do the work without them) , but other then that it's really nice. And workers are so polite and friendly. Definitely will recommend to a friend… Read Full Review

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★★★★★

“Windows”

Written on: 11/05/2017 by Julietteee (1 review written)

A very slick operation and all 5 large Windows were surveyed and installed within a two weeks. The installers are employed by company and not subcontracted as is case with larger companies. This means they are skilled at working through any difficulties in installation process. Can highly recommend… Read Full Review

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★★★★★

“We are very pleased with our windows and front/back...”

Written on: 09/05/2017 by Wardby317 (1 review written)

We are very pleased with our windows and front/back doors. The work was carried out very professionally and there was no mess. The finishing around the windows including the repair to the pebble dashing was very impressive. The guys that carried out the work were very pleasant… Read Full Review

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★★★★☆

“Friendly, professional and cleared up their mess!”

Written on: 08/05/2017 by Traceycormack (1 review written)

Salesperson was very friendly but professional. The fitters were again friendly, professional and cleared up their mess. Although I stayed at home whilst the work was being carried out I would have felt comfortable leaving them alone in my house as they were very trust worthy. I have already recommended and given his number to a lady at work and a neighbour (someone I know who lives in the same street,Park Drive, Dagenham). Fitters I cannot remember all their names. All very lovely guys… Read Full Review

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★★★☆☆

“Better Planning when Fitting”

Written on: 08/05/2017 by Tyronee70 (1 review written)

wooden laminate floor not protected when working. Original job was for two days but rushed in one day. Old patio door taken out but realised very late how to put the new one as NOT THOUGHT PROPERLY One bedroom window glass broken but NOT ADVISED AT THE TIME BUT NOTICED BY MY WIFE. They only told us after we pointed it out. This sort of errors should not take place though it was sorted out. But customer not told when first noticed by fitter. As it was rushed some window handles had to be… Read Full Review

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