Crystal Windows Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
95.4% of users recommend this
  • Value For Money

Description (provided by business)

Crystal Windows was established in 1995. We have carried out over 100,000 installations all over the South-east and come very highly recommended. If you are currently looking around for a reputable company to replace your windows & doors then we would be most happy to give you a FREE no obligation quote. FENSA & GGF REGISTERED
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Latest Reviews

★★★★★

“Whole house double-glazed - excellent - agreement 103762 ”

Written on: 26/07/2014 by Gustafson148 (1 review written)

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The whole process from planning the work to completion was excellent. The installers were first class in their work, as was the product itself. A number of friends have been impressed with the quality of workmanship… Read Full Review

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★★☆☆☆

“a mixed experience”

Written on: 25/07/2014 by jmccain64 (1 review written)

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LIKE: the quality of the windows , the options that they allowed me to specify. When the guy finally arrive to rectify the damage left by the first installer , he was very helpful indeed. DISLIKE: the saleswoman's knowledge. the extremely poor state the installer tried to hand over the door in.It was uneven by over 1 inch the seals were a mess/torn and it was very stiff to open. He also spilt superglue on the frame in 5 places.1 of the fixing fell out just after he left he removed the old… Read Full Review

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★★★★★

“Excellent Service”

Written on: 25/07/2014 by braken (1 review written)

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this was the second time I used this company for doors and first time for drains and soffits. Five men turned up at 8.30 in the morning - they were polite, cheerful and knowledgeable about the products. The porch and front door were completed in record time and they took time to show me how they opened, closed and locked. The men doing the soffits were friendly and polite and cleared up after themselves. I was very happy with the service and the products… Read Full Review

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★★★★★

“quick response, clean work, good job, happy customer”

Written on: 25/07/2014 by Jermaine455 (1 review written)

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FROM THE MOMENT I MADE THE FIRST PHONE CALL, THE FIRST INITIAL VISIT WAS MADE WITHIN JUST A COUPLE OF DAYS THE JUST TWO WEEKS LATER THE DOORS WERE FITTED, TWO VERY NICE FITTERS ARRIVED THEY TREATED MY HOME WITH RESPECT AND ONCE THEY HAD LEFT THE AREA WAS LEFT CLEAN, THE WHOLE EXPERIENCE WAS EXTREMELY QUICK… Read Full Review

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★★★★★

“No quible guarantee was just that”

Written on: 24/07/2014

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We had all of our house windows replaced by Crystal. The window quality was excellent and the fitters friendly and helpful. Following installation we had one or two minor problems. Crystals' attitude was " If there is anything that you consider needs doing we will do it under our no quibble guarantee". Nothing was too much trouble and Crystal themselves were only satisfied when we were. A good outcome and a very positive attitude by the Company. The only negative was negotiating with their… Read Full Review

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★★★★★

“Supply and installation of replacement windows”

Written on: 23/07/2014 by TessHutchinson1978 (1 review written)

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We were pleased to experience: Friendly & helpful sales staff. A quick turn around between order & installation. A good quality installation carried out in a clean & manner by a very competant installer. Prompt attention to minor snagging. Overall we were very happy with value & work. Sorry cant think of any negative. … Read Full Review

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★☆☆☆☆

“Beware do not use these windows”

Written on: 21/07/2014 by Houston2221 (1 review written)

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These are the worst windows in have encountered in 40 yrs. in the construction business. They leak can not pass a simple water test and shipped missing half the pieces needed to assemble. I was so mad at the quality of the windows I contacted the owner of the company. I could tell by his attitude that this was an inconvenience to him and his company. We ended up finishing our job with another window manufacturer. Windows were incomplete very poor quality extremely poor customer support. DO NOT… Read Full Review

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★★★★★

“Very happy customers”

Written on: 21/07/2014 by Millwall56 (1 review written)

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We have had a new insulated roof fitted onto our existing conservatory. It has to be THE best home improvement we have ever had. The salesman who came to show us the product was very professional and informative. We didn't at any time feel pressured to buy the product or to sign any documentation at that time. On deciding to have the new roof the next step was for a team to measure up. They arrived on time, measured up, cleared any mess made. A few weeks later the new roof was being fitted… Read Full Review

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★★★★★

“Quick and perfect”

Written on: 21/07/2014 by MrsSG (3 reviews written)

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After looking at several window companies I opted for Crystal Windows as they weren't too pushy in their sales technique. The windows were ready in 3 weeks from ordering and were good quality. The installers were very proffessional, covering all furniture and carpets. They arrived before their actual due time but didn't pester to come in until invited. The work was carried out quickly and everything was tidied away afterwards. The men were very pleasant and got on with their work with no… Read Full Review

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★★★★★

“Excellent value for money.”

Written on: 21/07/2014 by steve.hadfield (1 review written)

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After negotiating a price for windows and door, We are extremely satisfied with all aspects of the service we received, from sales to fitting. The fitter was friendly and efficient, made a superb job and made sure everything was clean and tidy and that we were pleased with the results,before he left. We would certainly recommend Crystal to anyone… Read Full Review

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★★★★☆

“I'm very happy”

Written on: 20/07/2014 by Irving45 (1 review written)

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The gentleman I spoke to at B&Q was very pleasant and efficient. The salesman came to my home the following day and I was quite impressed with the product he showed me. There was not a lot of difference in the price I was quoted and the price I was quoted by another company, but I was impressed by the overall process/people in Crystal Windows so I gave them the order. Within a few weeks I had my new front door and electric garage door. The people that fitted my front door were friendly and… Read Full Review

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★★★★★

“New Front Windows”

Written on: 18/07/2014 by 405Robinson (1 review written)

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I have been impressed by my whole experience of Crystal windows. All the members of staff have been polite, efficient and no-one has pressurised me into buying. I had 3 quotes for my windows and they were easily the best value. The work was carried out by the most punctual contractors I have ever met and they left my house cleaner and tidier than it was before they started! The windows look great - the glass is so clear it's like having a new pair of glasses. I would certainly recommend them… Read Full Review

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★★★★★

“new windows”

Written on: 17/07/2014 by Taniya282 (1 review written)

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Very pleased with the work we had done no complaints at all very clean workers would recommend your windows to family and friends… Read Full Review

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★★★★☆

“Fantastic work”

Written on: 15/07/2014 by Watkins1945 (1 review written)

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We recently had our patio doors changed. This involved some demolition works along with the usual door fitting and some making good afterwards. Myself and my wife where very pleased with how the installation team conducted itself punctual in the morning, leaving no mess and making a poor tired set of doors in to a great new look to the external view of my house. Right from meeting the staff in our local tesco all the way through the job it was a pleasure. We would definitely recommend Crystal… Read Full Review

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★★★★★

“How Pleased I am with every aspect of my Crystal...”

Written on: 15/07/2014

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My experience started with a lady as I exited B&Q. She asked me if I had any interest in new windows, I said maybe. I told her I was interested but dreaded the hard sell routine. She promised me there would be no hard sell and she was right. The sale guy came round a couple of days later and we sat and discussed all my options. In the end we agreed that I would change four windows at the back of my house, as this is my weather side and I wanted to see how the new style windows would look. An… Read Full Review

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★★★★★

“Good all round value for the money, product and...”

Written on: 12/07/2014 by raffer (1 review written)

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We already had double glazing on all the house, but the front door was of solid wood and let in a few draughts. So we decided to have a new one installed. After looking at a few companys we liked the look of the door that Crystal we offering which was of composite construction which made it very strong and unliable to warp, so making it a snug fit in the door frame. We were so impressed with the product and professional way the fitters went about their job, clean, tidy,and polite. That we… Read Full Review

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★★★★☆

“New front door - very pleased”

Written on: 11/07/2014

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After Crystal replaced my windows a couple of years ago, which went very smoothly, I decided this year to replace my front door. I already had the email address of a Crystal representative I dealt with previously, so I emailed him my requirements. As I was at work at the time, he drove to my flat to put a Door Brochure through my letterbox. I chose the door I wanted and emailed him back. A few days later a got a call from Crystal advising me of the date for a survey, and the date of… Read Full Review

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★★★★☆

“Great job”

Written on: 10/07/2014 by Natalie456 (1 review written)

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Had my 70s sliding door replaced with French doors - look great and easy to use. Workman turned up on time and tidied up after. Would recommend to a friend… Read Full Review

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★★★★★

“Excellent Installation Service”

Written on: 08/07/2014

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The installers did an excellent job. The work was finished to a very good standard, any mess generated as part of the installation was cleared up without any prompting. The installers were also polite and courteous at all times… Read Full Review

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★★★★★

“First class, product and installation.”

Written on: 08/07/2014 by BraedenLockhart44 (1 review written)

Visit www.crystalwindowsromford.co.uk

We are very happy customers of Crystal Windows. We had 19 windows including double patio doors and single door fitted in the depth of winter eight years ago. On contacting them recently they happily came and and fitted a replacement free of charge. They are totally reliable and called back when promised. The fitter who came to measure up and then fitted our replacement was very efficient and cheerful. The windows in the whole of our detached property look wonderful. They look as fresh as the… Read Full Review

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