Crystal Windows Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
95.2% of users recommend this
  • Value For Money

Description (provided by business)

Crystal Windows was established in 1995. We have carried out over 100,000 installations all over the South-east and come very highly recommended. If you are currently looking around for a reputable company to replace your windows & doors then we would be most happy to give you a FREE no obligation quote. FENSA & GGF REGISTERED
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Latest Reviews

★★★★★

“Excellent windows and excellent service”

Written on: 17/12/2014 by D.Aers (1 review written)

Visit www.crystalwindowsromford.co.uk

We had 24 new windows installed by Crystal at the end of November. Not only do the windows look brilliant and very high quality but the complete project from start to finish was handled in a very professional way. The sales rep arrived on time and did not mess about quoting fictitious prices and then coming up with massive discounts (unlike some others !!!) and we got straight to the real price. He explained everything we needed to know really well and gave us some very good advice. The… Read Full Review

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★★★★★

“Crystal very efficant company ”

Written on: 14/12/2014 by threeboxers (1 review written)

Visit www.crystalwindowsromford.co.uk

Was reocomended by a friend I am a pessimist but after having some quotes from different companies and I thought they wanted a mortgage thought nothing to lose, After phoning and making apt chap came to measure at a suitable time very efficient. came two weeks later to fix in windows and patio doors installed after day and half, no mess they put dust sheets down all over and cleared up everything as they went along also explained how doors opened certain ways and patio doors with security… Read Full Review

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★★★★★

“Fantastic door fitters”

Written on: 12/12/2014 by Loganisla (1 review written)

Visit www.crystalwindowsromford.co.uk

Had my front door and two side windows fitted the other day. Fitters turned up when they said they would and what a fantastic pair of guys they were. They were very tidy and did a great of job of fitting the door and windows. The door and windows look great and the glass in top of door with house number in it sets it off. Would recommend to family and friends and will use again in the future. Many thanks crystal :)… Read Full Review

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★★★★★

“Affordable Quality!”

Written on: 12/12/2014 by apayne76 (1 review written)

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We had our new house double glazed in late October/early November. The weather was dreadful, rained every day, but the two fitters were fantastic and worked very hard to get the work done as soon as possible. It was a big job, 14 large windows in total, but they worked efficiently with minimal intrusion, leaving a job very well done. We were so happy with the end result, we then had Crystal back to replace our front door and to put a window in a wetroom extension. Crystal came back with the… Read Full Review

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★★☆☆☆

“Very unsatisfactory aftercare service”

Written on: 10/12/2014 by Archimedes1947 (1 review written)

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We had our new door and garage door fitted in June 2014. At first we we're happy with the front door -apart from a small chip in one of the front panels. Nothing has ever been done about that. we had to get the fitters back to finish off the surrounds to the garage door as it had been left in a mess. By August I had to contact Crystal to ask them to adjust the front door and was given a date in three weeks time. A few days before the appointment I had a phone call to say that the engineer had… Read Full Review

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★★★★★

“love new windows”

Written on: 04/12/2014 by hitchman (1 review written)

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every aspect of selecting through to cleaning up of having new windows from your company was just right. all the people where polite quiet and quick. by monday afternoon it looked like they had allways been there. i got the paint out expecting to repair decorations and found none. well done… Read Full Review

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★★★★★

“Fiitting Rooftec to conservatory”

Written on: 27/11/2014 by Kayden340 (1 review written)

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Very good job. Very satisfied with the product. Worked well into the night to get job done. Cleared up afterwards and removed old roof. Rooftec adds warmth to our conservatory in the winter and is nice and cool in the summer. Big difference in heating bills. Friendly fitter and worked to get the job done on time. Old roof used to make conservatory hot in the summer and unusable in the winter the old roof being very cold with condensation dripping of the roof on to the carpet. Would… Read Full Review

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★★★★★

“Great Service and Product”

Written on: 22/11/2014 by Neil.Henderson (1 review written)

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Nine good looking windows installed by very nice people. The salesman was not pushy and did not overstay his welcome. The people at the end of the phone were polite and got back to us when they said they would. The window surveyor was very helpful and not bothered by our many silly questions. The installer was excellent and nothing was too much trouble. They all were on time,informative and polite. The windows were installed with a minimal amount of disruption and mess. They look good from… Read Full Review

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★★★★★

“Norfolk 1 door and side panel”

Written on: 19/11/2014 by alannah15 (1 review written)

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I would like to express my thanks for the service I received regarding fitting of the above door and side panel. From the moment we contacted Crystal I must say that the service has been brilliant. The engineer did a fantastic job, he was really a nice guy and I had no mess whatsoever. The service you provided has met with the high standards you set. Regards John Smith… Read Full Review

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★★★★☆

“Double Glazed Door”

Written on: 18/11/2014 by kamruz (1 review written)

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I was confused before placing an order for my front door. When I visited crystal show room & after talking to sales team, I was pleased & placed an order. The installation team is very professional and courteous. The more I like about them are very clean & they kept the work area nice & tide with no damage of my existing structure & cleaned my outside area nicely before they leave… Read Full Review

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★★★★★

“Their fitter is a credit to the company”

Written on: 18/11/2014 by A-satisfied-customer (1 review written)

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We were advised the day before due to start that a previous job was running slightly behind schedule, and their fitter would be 1 day 'late'. We recognise that this happens occasionally, but at least we were given advance notice. It was no real issue; in reality there can be 1001 causes for an overrun. The fitter arrived as (revised) promised, introduced himself & immediately knuckled down to the task ahead. He had 15 windows (including 2x round ones, and a 5-pane curved bay) plus front &… Read Full Review

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★★★★★

“Great deal and service”

Written on: 17/11/2014 by MrsBumblebee (1 review written)

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We chose Crystal Windows based on their customer sales, service, quote and reviews from other customers ... and we would definitely recommend them. We had already received 2 quotes to replace 2 windows in a flat we rent out from companies local to the property and just by chance we came across Crystal at a B&Q we were visiting. As we needed to make a decision fast, they were able to send someone round to quote the following morning and by afternoon, the deal was done. We chose to go with… Read Full Review

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★★★★★

“Wonderful Crystal Experience”

Written on: 17/11/2014 by HPDooDoo (1 review written)

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The whole experience was stress free. The salesman was very informative and not pushy. Following his quote we were contacted by a senior manager who offered us a substantial discount. We then visited the showroom in Romford and discussed our requirements and proceeded with our order. Within a week a very helpful surveyor visited our property and gave us some additional advice. Within 3 weeks we had a fitting date. The 2 fitters we had were excellent, nothing was too much trouble. They… Read Full Review

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★★★★★

“108238”

Written on: 16/11/2014

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Excellent service from the very start . Staff were friendly and helpful,giving us advice on the different things that could be done. Fitting team were superb ,friendly , helpful and left my house clean and tidy after each day . The one problem that we did have was replaced promptly and with no fuss . Overall highly recommend crystal windows to one and all… Read Full Review

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★★★★★

“Crystal Windows excelled themselves on these !”

Written on: 15/11/2014

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I have photos of sliding sash bay windows in an Edwardian terraced house in Walthamstow.They are identical to the original windows and totally in keeping with a period house. The interior frames are of light wood, and have ogee architrave which matches the shelves in the room. Outside they are black pvc of a texture which resembles wood and will never need to be painted. Upon request I can upload photos of these to anyone interested… Read Full Review

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★★★★★

“Great Company with great products and great all round...”

Written on: 11/11/2014 by Berylw1 (2 reviews written)

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We love Crystal Windows, they are such a professional company. The services they offer compare to none. Its commences with a member of their sales team, then their more than competitive prices. Then comes a surveyor who really knows his job, finally their fitters who carry out a clean and professional job. We would use them again and would very highly recommend them… Read Full Review

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★★★★★

“Excellent quality and workmanship”

Written on: 10/11/2014

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Just had rosewood windows fitted including a big bay window. Excellent workmanship by the fitters. Everything was left clean and tidy. No hard sell by the sales staff. Would thoroughly recommend to friends… Read Full Review

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★★★★★

“A very happy experience”

Written on: 06/11/2014 by markanthony60 (1 review written)

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SHORT VERSION Would I recommend Crystal? Definitely YES! That’s what you need to know when you look at these reviews as I did 2 months ago. Salesmen not too pushy, admin very good, product excellent but what completed the service was the fitting team (lets call them B&G). They worked very hard but cleverly as a team, attention to detail was 1st class leaving me very pleased indeed. LONG VERSION Having invited 4 companies to quote for this pretty big job, 6 windows, front door & a huge 4… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/11/2014 by Broussard147 (1 review written)

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The whole process was very simple, from the initial visit to discuss options and prices ( and no he didn't stay for hours!) through to an efficient specification visit, followed by an efficient, clean and tidy installation. I am very pleased with the end result. I liked the fact that I was given options about what the outside of the windows would look like which has resulted in a very pleasing facelift to the house… Read Full Review

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★★★★★

“Professional & very good product”

Written on: 03/11/2014 by Jalenv101 (1 review written)

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We were very impressed with whole service from start to finish, very professional. We were given timescales, dates, explained what would happen and everything went according to plan. The fitters were very professional, polite and very clean and tidy. The making good was done as a matter of proceedure and finished to a high standard, we did not find anything wrong . The finish product is of a high quality and we are very pleased that we chose Crystal and would recommend them to our friends… Read Full Review

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