Crystal Windows Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
95% of users recommend this
  • Value For Money

Description (provided by business)

Crystal Windows was established in 1995. We have carried out over 100,000 installations all over the South-east and come very highly recommended. If you are currently looking around for a reputable company to replace your windows & doors then we would be most happy to give you a FREE no obligation quote. FENSA & GGF REGISTERED
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Latest Reviews

★★★★★

“Easily the best”

Written on: 15/09/2014 by AlanandMarySmith (1 review written)

Visit www.crystalwindowsromford.co.uk

We have now had all our windows fitted by Crystal. Everything was good, the office co-ordianated the installation without any hic-ups, the quality of the windows and fitting was superb. And above all else the price was very competitive. We would for sure use Crystal again… Read Full Review

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★★★★☆

“Quick, clean & a quality job”

Written on: 12/09/2014 by Cochran367 (1 review written)

Visit www.crystalwindowsromford.co.uk

The fitting was surprisingly quick, especially with the difficulty of access to the landing window, where somehow an edge tile on the pitched garage roof got broken. Basically a good clean job, but overall somewhat overpriced… Read Full Review

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★★★★★

“Crystal are the best”

Written on: 11/09/2014 by Happyrose123 (1 review written)

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Crystal are the best window company we have ever dealt with - the workers are very professional and fitted our windows without any mess and were very polite. We also had guttering by crystal which looks beautiful and does not need maintenance as it is made out of upvc and does not rot. I would recommend Crystal to anyone and our neighbours have commented on how lovely the porch and windows look. … Read Full Review

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★★★★★

“Excellent service”

Written on: 31/08/2014 by milesjw (1 review written)

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Had all my windows and french windows fitted by these guys in 2010-. Had one minor issue which they repaired, so decided to use them again for a new set of rear french windows. I also needed a complicated cat flap fitted, which they were able to do without any problem. Best of all, although my builders fitted the window, one of the panes broke, yet Crystal sent a new pane within three days without any cost! That's service, and how to keep a happy customer!… Read Full Review

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★★★☆☆

“Double Glazing contractors”

Written on: 31/08/2014 by Swervy01 (1 review written)

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I think the only way you're going to be confident of getting a great job done, is by the personality and confidences of the people carrying out the work itself. let's face it, if your choice is between any of the big named brands then the quality of the windows should speak for itself. The quality of the workmanship and finish is essential. We had our windows installed by Crystal, my biggest bugbear was the trims around the frame and the pointing of the sand and cement rendering. The trims… Read Full Review

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★★★★★

“All windows replaced inc front door and french doors...”

Written on: 30/08/2014 by andsaruk (1 review written)

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At no time did I feel pushed by the salepeople or surveyor. They clearly took on-board what I wanted and offered alternatives only when there were obvious benefits. Order to installation was only approximately 15 days. What really surprised me was how efficient and friendly the installers were, completing the job in less time than quoted, allowing me to quickly rerun some cabling when a door frame was removed. Even my questions were answered (and they did not seem bothered by how many). All… Read Full Review

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★★★★☆

“Crystal Windows Installation”

Written on: 20/08/2014 by LarryA (1 review written)

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On the the day of the installation the fitters called before arriving which gave us time to prepare. They also helped move furniture around which helped my wife as I was not at home for the fitting. The fitters were both very polite and helpful and explained everything they were doing. The work took two days and on both days they did a good clean up before leaving. They also did a fair amount of remedial work on some old windows we had done a few years before, which I understand they didn't… Read Full Review

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★★★★★

“Crystal Window Drive”

Written on: 18/08/2014 by Salvadorw42 (1 review written)

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Crystal windows are the best thing i have purchased in a long time the instalation was very professionaly carried out and my property was left in a very clean and tidy condition we would reccomend this service to all of our family and friends we liked all of the experience with Crystal and have no complaints so no dislikes thanks for a speedy job… Read Full Review

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★★★★★

“very satisfied with end product.”

Written on: 17/08/2014

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The fitters arrived promptly on the first morning. They continued to work throughout the day. On the second day i noticed that the telephone line had become unattached at the front of the house. Mentioned it to them when they arrived and one of the fitters tried to fix it. After trying to fix it but realised that they could'nt they contacted an engineer and promptly he fixed it. We did have problems with the internet connection too but one of the fitters manage to sort it out. The fitters were… Read Full Review

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★★★★★

“Good value for money and efficient installtion”

Written on: 16/08/2014 by nandanaa63 (1 review written)

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Quality of the product and installation were to our satisfaction. From the initial survey to installation, the process was very straight forward, pleasing and efficient and I think I have had the right choice. The finish and quality of windows and doors was excellent and my family is happy with the product. My visitors too commend and are surprised over the cost I incurred for the whole installation. It would have been excellent, if someone competent from the company inspected after the… Read Full Review

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★★★★★

“Excellant company ”

Written on: 16/08/2014 by harrycolin2 (1 review written)

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Excellant service the sale's man was very polite and very informative and not pushy at all,we had a new conservatory roof fitted,i was not sure if it was going to work BUT i must say i can now eat my words! Well what can i say about the fitter's they where just fab very professional in the way they carried out the work and they turn up on time and very polite to myself,they worked so hard,we will be using crystal windows again,we are very happy with them and there work… Read Full Review

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★★★★☆

“new front door”

Written on: 14/08/2014

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I am more than happy to endorse Crystal Windows The rep was very able, informative and polite and it was wholly due to her that we asked for a quote, which resulted in a our new front door and panels being fitted some weeks later I was not there at the fitting but my wife said all went well. I was surprised to find a letter box in the door which I believe we had not ordered but it does finish the door nicely and did not wish to complain over such a small matter … Read Full Review

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★★★★★

“Wow !! what service”

Written on: 14/08/2014 by eshek04 (1 review written)

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Excellant service by all the team, the sales team, the survyors and fitters! wish I could say the same about the scaffolding team, a bit rough and ready!!! The windows are lovely, no damage in the house at all an minimal outside. Have called them back to do some more work. The only thing I didn't like was, as a single woman, being asked if nmy husband would be present, its the 21st century not victorian times,Millions of single women are homeowners!!… Read Full Review

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★★★★★

“Great service ”

Written on: 14/08/2014 by Richardsonbz9 (1 review written)

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The fitter is a credit to your company… Read Full Review

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★★★★★

“Tom and Gerry ”

Written on: 14/08/2014 by Kinney274 (1 review written)

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Patio door was recently replaced, we were very happy with both the final results and the technicians doing the job, their attitude and the final result. Thank you. Everything was fine… Read Full Review

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★★★★☆

“A Bathroom With a View”

Written on: 13/08/2014 by WyattReid (1 review written)

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The Crystal people we dealt with were all helpful and not pushy, and the men doing the work on five windows were friendly and very efficient - quick and clean. In particular, we had been concerned about what replacing the window would do to our newly refurbished bathroom. Well, you would never guess that the window was put in after the casement had been retiled. And friends have unexpectedly commented on how good the new kitchen window looks. We would have no hesitation in recommending… Read Full Review

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★★☆☆☆

“Talks the talk and doesn't walk the walk ”

Written on: 12/08/2014 by Cochrane1984 (1 review written)

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I wish I had used another company, even if it was more expensive. 1) terrible workmanship, however it was put right, but there was still some shabby finishes. 2) The windows are meant to the triple A and great. It might be doing something for heat (I'll find out in the winter), but ABSOLUTELY awful for sound. I don't even know if I have the top end spec glass. I now have to pay for secondary glazing. I wished I used another company. Never again… Read Full Review

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★★★★★

“The Crystal Experience for us”

Written on: 12/08/2014 by Larissa358 (1 review written)

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Your fitters arrived on time were very proffesional in the way they carried out my installation also they were very curtiouse to myself and my wife, when finished they carried out a thorough clean and left my premises as the found it if i was to reccomend your company to a friend or family member i would say Crystal Home Improvements do exactly what they will and you would get a very proffesional installation you will have no reason to complain, thank you for a first rate job i would have liked… Read Full Review

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★★★★★

“New windows and patio door”

Written on: 12/08/2014 by MartinYorkie (1 review written)

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The A+10 rated windows look very nice and visiting friends have made complimentary comments about the improved look of the front of the house. The fitters did the job quickly and with no mess or damage. Apart from the new windows you wouldn't have known they had been there! The price was also lower than other quotes I had received. I had 3 windows with obscure patterns (two different styles) which are also attractive and offer extra privacy. A very nice job at a good price… Read Full Review

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★★★☆☆

“Lack of communication”

Written on: 11/08/2014

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Sales person - Brilliant Surveyor - Brilliant Office staff - Awful. They have a real attitude problem, bordering on rude and arrogant which gives Crystal a bad name as they are I understand a family business and are very nice people. Shame. Window Fitters - Top guys. Hard workers and really lovely, nothing too much trouble. Cleaned as they went. 10/10 Guttering guys - Nice guys and did a great job but they left a terrible mess, dirt and rubble left for us to sweep up all around the… Read Full Review

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