Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
2325
96.4% of users recommend this
  • Value For Money

Description (provided by business)

Crystal Windows was established in 1995. We have carried out over 100,000 installations all over the South-east and come very highly recommended. If you are currently looking around for a reputable company to replace your windows & doors then we would be most happy to give you a FREE no obligation quote. FENSA & GGF REGISTERED

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“Thermotec Conservatory Roof”

Written on: 30/06/2016 by dzCombs361 (1 review written)

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Our polycarbonite conservatory roof needed replacing. We explored various options from replacing like for like, self-clean glass, a solid roof with internal plasterboard, light weight tiles and finally the thermotec system. Advertised over the internet we were initially sceptical but decided to investigate. Informative staff contacted via landline took our details to forward to Crystal Windows who deal with orders in our area (Kent). Within a few hours arrangements had been made for a… Read Full Review

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★★★★★

“I would recommend, the service we received from...”

Written on: 30/06/2016 by awTurner493 (1 review written)

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I would recommend, the service we received from everyone was outstanding. It should have only taken one day but the fitter had to come back the next day, he was here when he said he was and finished promptly. The only mess that was left was a little bit of dust that would have been impossible to catch. We also thought we would have to paint again but there was no marks on the wall or any chipped paint. … Read Full Review

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★★★★★

“Great job ”

Written on: 30/06/2016 by Mickcarole (1 review written)

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Good product, great & knowledgeable sales man. The surveyor gave us some great advice & the fitters also did a great job, with some more advice on how to keep the window sills clean. The finished product looks great… Read Full Review

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★★★★★

“Perfect Windows!”

Written on: 29/06/2016 by Elliott2b (1 review written)

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Before using Crystal Windows I read some of the other reviews, some of which were mixed. However, having used them before I had no reservations. The guys arrived at 8am as promised and worked flat out for two days. They left at 7.30pm each day. I can categorically say that they are first class. The workmanship was fabulous and the windows are top quality and reasonably priced too.. Both guys cleared up after themselves and were polite and courteous. I thoroughly recommend them and would… Read Full Review

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★★★★☆

“Quick tidy work”

Written on: 29/06/2016 by kpaxman (1 review written)

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The fitters were polite, efficient and tidy which was welcomed. I was initially happy with the french door fitting, although after they left I noticed a few knocks and dents in the door handles which suggests carelessness… Read Full Review

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★★★☆☆

“Quality finish problematic build”

Written on: 28/06/2016 by mike_sien (1 review written)

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I am very happy with the finished job, but there were problems along the way which caused delays. It was a complicated job and it looked like it was under booked in terms of the time given to complete the job, add on to that the fact that the survey didn't identify all the issues that needed resolving to do the job. The workers were friendly and relatively tidy, they got on with the job in an efficient manner and kept me informed of delays as and when they happened. Not all of the problem… Read Full Review

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★★★★★

“Happe Back Doors”

Written on: 28/06/2016 by IsaiasReynolds301 (1 review written)

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Fantastic service, great product and very professional fitters… Read Full Review

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★★★★☆

“Satisfactory Services”

Written on: 27/06/2016 by etrust (1 review written)

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I am a returning customer. This time I ordered for patio door. Accordingly the professional team done the job nicely. They are friendly and co-operative & maintained the work area clean & tidy. Beauty of using crystal is about their after sales service. No matter big or small issues, they always standby and provide the prompt services. Only problem i experiences with crystal product is locking system. Upon calling after sales service department, they have adjusted and functioning now smoothly… Read Full Review

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★★★★★

“Great British company giving great British service”

Written on: 27/06/2016 by 8abcbp (1 review written)

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From the initial contact, which we made with their canvasser, Crystal Windows are an easy company to deal with. From past experiences with double glazing sales men ,we were wary about starting the process of purchasing new windows and facias, but from the sales pitch to completion of installation, everything was explained fully and carried out as agreed in a professional but friendly manner. Their fitters are polite and co-operative and I cannot reccomend this company highly enough for your… Read Full Review

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★★★☆☆

“Not as good installers ”

Written on: 27/06/2016 by davelynne8277 (1 review written)

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The installers weren't as good as the ones who did the front. It didn't feel like they wanted to be here probably because of the England football match that evening. The mess they left our flat roof in was disgusting. I knew they were coming back but in my line of work I'd leave a site the way they did. Also a perfectly decent internal window sill was scratched and paint chipped off. Also when you're promised the installers will use boards on a flat felt roof and they DONT until you complain is… Read Full Review

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★★★★☆

“Good Service, Good Price and Fitters are Great ”

Written on: 27/06/2016 by Abriln255 (1 review written)

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I have used Crystal windows about 4 times in various houses, great service, good price and end result is great. … Read Full Review

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★★★★☆

“Fitting and supplying patio doors”

Written on: 27/06/2016

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Very happy with the fitters who installed the patio doors for my kitchen they were on time and worked well to fit them even though it was pouring with rain. Everything was cleared away and left tidy and they explained clearly how to operate opening and closing the doors. I am very happy with the effect of how they look when fully open to bring the garden in as I would have liked bi fold doors but did not have the space. The only negative is the lead on the outside of the doors was badly marked… Read Full Review

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★★★★☆

“Perfect”

Written on: 27/06/2016 by Muir1988 (1 review written)

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Job well done , the windows and door has secured lock and maker feel secured in my home , I will recommend friends and family to Crystal… Read Full Review

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★★★★★

“Professional company ”

Written on: 26/06/2016 by Preciousa421 (1 review written)

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Very pleased at the fast service . From quote to installation around 3 weeks . Good fitters very professional… Read Full Review

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★★★★★

“Happy Experience good home improvement”

Written on: 26/06/2016 by 441Fox (1 review written)

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Was excellently happy with the workers who carried out the work, they gave me confidence with professional attitude and punctuality. They had an efficient and confident manner and which gave confidence to the customer. Would recommend the Company to friends and acquaintences. Scafolders also efficient and helful. Regarding all workmen sent to my home I was pleased to find all very agreeable. Also every worker sent to my house cleared away all rubbish to my satisfaction… Read Full Review

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★★★★☆

“Great service and great product”

Written on: 25/06/2016 by ItzelBell1984 (1 review written)

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I was recommended using Crystal from the experiences of other family members. I still double checked other quotes and found Crystal to be one of the most competitive around. After meeting them for the quote. One of their fitters came round and measured up, then gave me the option of when I would like the windows fitted. They managed to do my living room and bathroom windows in one day. There service was very good and since the product has been fitted, the customer service has been great… Read Full Review

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★★★★★

“Crystal window installation”

Written on: 25/06/2016 by Juliec19 (1 review written)

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Fantastic product, fantastic installation team. We were very pleased with the service, the two man team worked very efficiently and were thorough and polite. Altogether an excellent service. Already had visit from another interested party who live nearby and we were delighted to recommend your company to them… Read Full Review

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★★★★★

“Great Price Brilliant Service”

Written on: 24/06/2016 by iyCunningham54 (1 review written)

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Overall I couldn't be happier, the quality of the windows are of high spec, the surveyor was very helpful and advised us of all our options and ideas of how to maintain original look of our home and finally the fitters were great they were quick to install the Windows and very courteous. The after care service we have received has also been extremely pleasing unfortunately two of the Windows cracked during installation. We had a call first thing Monday and an engineer has already been booked… Read Full Review

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★★★★★

“Door and window ”

Written on: 24/06/2016 by elRoss412 (1 review written)

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Very happy with our new front door and window fitters lovely friendly and no mess left behind that was great sales man friend helpfully overall very please… Read Full Review

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★★★★★

“A great service from start to finish!”

Written on: 24/06/2016 by Grossy18 (1 review written)

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After about a year of Crystal calling to see if we were interested in double glazing, after signing up for info at our local B&Q, we finally took the plunge and decided to invest in our house's future. The Crystal salesman came round to quote us on our job and we were sold. He really explained the marketplace to us and also the difference in quality compared with other companies. To the average Joe this might not be so apparent but the difference in quality really is visible and that is why… Read Full Review

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